Salespeople Vs. Reality: When Dealers Misrepresent Technology, You Lose

Industry watchdogs are becoming increasingly concerned that salespeople are misrepresenting new vehicles’ semi-autonomous features to customers. Considering that most salespeople work on commission, consumers are used to hearing that prices are non-negotiable or that they will get a “great deal” on their trade-in. Dealer fibbing is par for the course.

However, claiming a car’s safety capabilities are more robust than they actually are — either due to greed or ignorance — can cost both parties more than a few extra bucks.

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  • Mike Wasnt even a 60/40 vote. Thats really i teresting.....
  • SCE to AUX "discounts don’t usually come without terms attached"[list][*]How about: "discounts usually have terms attached"?[/*][/list]"Any configurations not listed in that list are not eligible for discounts"[list][*]How about "the list contains the only eligible configurations"?[/*][/list]Interesting conquest list - smart move.
  • 1995 SC Milking this story, arent you?
  • ToolGuy "Nothing is greater than the original. Same goes for original Ford Parts. They’re the parts we built to build your Ford. Anything else is imitation."
  • Slavuta I don't know how they calc this. My newest cars are 2017 and 2019, 40 and 45K. Both needed tires at 30K+, OEM tires are now don't last too long. This is $1000 in average (may be less). Brakes DYI, filters, oil, wipers. I would say, under $1500 under 45K miles. But with the new tires that will last 60K, new brakes, this sum could be less in the next 40K miles.