#Quality

The auto media has been receiving its advance copies of Bob Lutz’s forthcoming book “Car Guys versus Bean Counters” over the last few weeks, and have been leaking some of the more provocative statements and conclusions from it. I too requested a book and tore through it over the past week, enjoying Lutz’s direct voice and keen insights into his time at General Motors… as well as the attention-grabbing, politically-charged statements that the rest of the media seems so fixated upon. The bad news is that I won’t be able to write a full review until we get closer to its mid-June launch date, but the good news is that our forbearance has been rewarded: despite sideswiping yours truly in one passage, a brief but rewarding email conversation has generated more mutual respect, and Mr Lutz has agreed (in principle) to a TTAC interview to accompany our review at the time of the book’s release. Sometimes observing an embargo is worth it.

But fear not: just because the promise of an interview with one of the most influential figures in the industry has us delaying our review for another month or so, we’ve got more Lutz-related material with which to build up to what I expect to be a watershed interview for TTAC. Next week I’ll be publishing a review of Mr Maximum’s previous book “Guts,” and to kick of the coming months of Lutzmania, we’ve got a very special contest that is sure to stump even TTAC’s most well-versed Best and Brightest.

Russian President Vladimir Putin has spent much time and many rubles trying to turn around his nation’s struggling automakers, particularly AvtoVAZ, the makers of the infamous Lada brand. Putin is, after all, a deep believer in the national importance of automaking… which is why he drives a Lada himself. But Putin is also shrewd enough to know that automotive patriotism can have some nasty side effects, which is why his Lada has had its engine discretely swapped for an Opel mill. But apparently Putin hasn’t learned to completely insulate himself from the embarrassment that the Russian auto industry appears to manufacture with at least as much efficiency as it manufactures cars. At the launch of something called the Lada Granta, Putin’s struggles to even start the car were caught on video and posted at Jalopnik. The Moscow Times makes no reference to the humiliating episode, but mentions that Putin hinted darkly to the assembled journalists that the Granta’s trunk could fit “easily take two sacks of potatoes.” If you know what he means… and trust me, anyone who’s been to Tolyatti before does.

As I’ve explained many times before, it can be very difficult to know when a recall is worth covering. Drawing too many conclusions from a single defect can be dangerous, as defects are a fact of any industry that balances quality and cost as closely as the auto business. But in this case, I’ve received enough emails about the video above that I’m willing to open a discussion about it here. But before you jump in, be sure to read the caveat after the jump.

There’s an interesting (if troubling) perception out there that there is no longer such thing as “bad cars.” Certainly compared to what was available just ten years ago, the market has improved its offerings, making most new cars consistently better than the vehicles they replaced. But the corollary to this rule, that each new car is always better than the one that it replaced, does not actually hold up to scrutiny, at least according to Consumer Reports.

In fact, in its most recent auto issue, CR gave a number of vehicles worse scores than their predecessors earned, indicating that progress is not a given in the world of cars. And no wonder: automakers aren’t simply trying to wow consumers, but must constantly balance increased performance, content and features with lower costs. The VW Jetta is a poster child for the kind of decontenting that we’re beginning to see creep into the market, as Volkswagen is emphasizing the Jetta’s price in its marketing materials. But are there other, less intentional examples of automotive “value inflation”? What car is/was the biggest “step down” from its predecessor?

Back in 2001 VW was the comeback kid . Sales had grown over seven-fold in only eight years from less than 50k in 1993 to over 350k and change. It seemed like the company was offering everything an aspiring Yuppie wanted to buy. At least here in the States. Cute Jettas and Beetles for the successful young female (and a few males). Turbochargers, stickshifts, and GTI’s for those who coveted a sport model. Diesels for the frugal and the long-term owner. Even wagons and convertibles for those who were flipping between becoming a ‘family man’ or a mid-life crisis. VW was hip and profitable… but then the market woke up.

Thanks in part to the help of people from TTAC, TrueDelta received a record number of responses to January’s Car Reliability Survey—over 21,000. Updated car reliability stats have been posted to the site for 534 cars, up from 488 three month ago. There are partial results for another 378. These stats include car owner experiences through the end of December 2010, making them at least eight months ahead of other sources.

Having been exonerated of any mysterious electronic causes of unintended acceleration, Toyota puts the issue behind it with a final recall of over 2m vehicles for issues related to gas pedal entrapment. At the same time, the NHTSA closes its investigation. According to an official release, Toyota

will conduct a voluntary safety recall of approximately 20,000 2006 and early 2007 Model Year GS 300 and GS 350 All-Wheel Drive vehicles to modify the shape of the plastic pad embedded in the driver’s side floor carpet. In the event that the floor carpet around the accelerator pedal is not properly replaced in the correct position after a service operation, there is a possibility that the plastic pad embedded into the floor carpet may interfere with the operation of the accelerator pedal. If this occurs, the accelerator pedal may become temporarily stuck in a partially depressed position rather than returning to the idle position.

And that’s not all…

The other day, when a popular blog mentioned that the Porsche Boxster was judged to be the car most likely to last 200,000 miles I did a double take. You don’t have to spend very much time in the comment sections of the major car blogs or on enthusiast forums to know that German cars have, at least to enthusiasts, a reputation for being prone to frequent and expensive maintenance and repair. Likewise, a simple internet search for [porsche boxster engine problems] puts paid to any notion that the average Porsche owner has an 85% chance of his or her car lasting to the 200K mark.

Thanks in part to the help of people from TTAC, TrueDelta received a record number of responses to October’s Car Reliability Survey—nearly 19,000. Updated car reliability stats have been posted to the site for 488 cars, up from 459 three month ago. There are partial results for another 370. These stats cover through the end of September 2010. Other sources of car reliability information will not cover the third quarter of 2010 until the summer or even fall of next year.

Among early 2011s, we now have full results for the Hyundai Sonata and Kia Sorento. Though in its first model year, the thoroughly redesigned Sonata has been better than average. This is not a given for Hyundai—the Genesis sedan with tech package and the Genesis Coupe both had glitchy first years. The Sorento has been about average so far.

The car business has endured a lot of bad news over the last several years, as finance-fueled sales crashed with the credit market, and automakers around the world scrambled for government aid. The so-called “Carmageddon” has touched everyone even remotely involved with the automotive industry, not to mention everyone who pays taxes, but from a strictly consumer perspective, it hasn’t been all bad. Certainly the deals have been good, as programs like Cash For Clunkers and the wind-down of several brands have helped savvy shoppers find some of the best deals in a long time. So here’s the reality check: according to Booz & Co.’s Global Innovation 1000 study, spending on research and development by the auto sector was down $12b last year. That’s $12b that should have been spent making your car faster, smarter, safer, cleaner, better that’s no longer being spent. Still feeling untouched?

In Part 1, we found that, despite its large overall sample size, Consumer Reports’ has serious gaps in its coverage. But what about the reliability ratings they can provide? An FAQ asserts CR’s ability to split results by engines, drive types, and so forth. At first glance, this appears valuable, as CR’s reliability scores often differ from powertrain to powertrain. But are these differences valid? Should you avoid the V6 in the Camry or insist that your Flex be EcoBoosted?