Ford Motor Co. has agreed to settle a class-action lawsuit with almost 2 million owners and former owners of Focus and Fiesta models equipped with the now infamous six-speed dual-clutch PowerShift transmission. Internally referenced as the DSP6, the unit was a known problem prior to installation. Last year’s scathing report in the Detroit Free Press showed its dark history in gory detail, indicating the automaker had painted itself into a corner and ignored warnings from both engineers and legal advisors not to use the DSP6.
Complaints of vehicles shuddering and stalling, bizarre delays between gear changes, and even full-blown failures to go into gear began streaming in — leaving Ford to pick up the pieces and attempt to downplay the failure as much as possible. Unfortunately, more engineers came forward to bash the transmission over its development and implementation. Johnny-on-the-spot for the topic, the Detroit Free Press recently reported that Ford agreed to settle — with one of the lawyers brokering the deal saying the payout could exceed $100 million.
We’ve also learned how much money Ford spent repurchasing defective vehicles through a voluntary arbitration program conducted during the legal appeal. Court documents state the company bought back 2,666 vehicles for around $47,500,000 between October 2017 and December 2019.
In July, we covered a scathing report that criticized Ford Motor Co’s usage of the DSP6 dual-clutch transmission found in the third-gen Focus and sixth-gen Fiesta. The hardware was surrounded by controversy, with company insiders highly critical of its implementation. Claims arose that the unit wasn’t performing as intended throughout its development, with corporate lawyers expressing serious doubts as to whether DTC technologies (which were relatively new at the time) were the automaker’s best choice.
Hindsight seems to have proven them right. The PowerShift DSP6 turned out to be a turd the company polished to the best of its ability and then put on sale, leading to more headaches. Officially, the manufacturer has said the vehicles were safe when introduced and have remained so. Still, Ford is well aware of the tranny’s issues; since the problems came to light, the automaker has extended warranties and encouraged service centers to repair their problematic transmissions.
While a kind gesture, some remain concerned that Ford appears to be sweeping the whole issue under the rug. Customers are angry, claiming the automaker should have never put the unit into production — a move that resulted in civil litigation. But that doesn’t appear to have ever been a real possibility. Those who tried to stop the DSP6 claim they were doomed to failure from the start.
Ford took some heat after reports emerged that it was well aware of the issues plaguing the PowerShift transmission found in third-gen Focuses and sixth-gen Fiestas. While the automaker has issued numerous recalls on the vehicles in question, the transmission was never officially included. Instead, Ford provided impacted owners with extended warranties on the problematic DSP6 tranny and issued a software update.
Hoping to quell public outrage, the manufacturer said on Wednesday that it will stretch the warranty on certain 2014-16 model year Focus and Fiesta vehicles by two years and 40,000 miles. It also announced that software updates are incoming for customers who found the six-speed dual clutch a nonstop headache. While not quite a recall, it puts Ford on the hook for transmission repairs some customers had to pay for out of pocket.
Making a mistake while trying to remedy an earlier one is a routine part of the human condition. We’re imperfect creatures and sometimes the easiest solution after a string of foulups is to just sweep something under the rug and hope nobody ever bothers to look there — even though they probably will. Incredibly, this logic can spread to an entire organization and with roughly the same effectiveness.
Earlier this week, Ford issued a safety recall on select Focuses manufactured within the last decade (1.5 million were recalled previously). But not before becoming the subject of a scathing report from the Detroit Free Press claiming the automaker knew the cars had bunk transmissions and did everything in its power to keep that under wraps in order to continue selling them.
A class-action lawsuit filed against Ford Motor company in 2017 is close to bearing fruit for nearly two million current or former owners, but Ford could find itself on the hook for far more than the $35 million reached in an earlier settlement.
The automaker is awaiting the results of an appeal by nonprofit advocacy group Public Citizen, which felt the 1.9 million Ford Focus and Fiesta buyers whose lives were disrupted by wonky PowerShift transmissions would only end up getting shafted, once again.
Ford’s dual-clutch PowerShift transmission has made the Blue Oval a number of enemies over the past several years. Now, nearly 7,000 U.S. Ford owners are looking for a pound of flesh.
A lawsuit filed against the automaker is seeking compensation for individual damages claimed by the plaintiffs, all of whom own a 2012-2016 Ford Focus or 2011-2016 Ford Fiesta. The suit, which is just the latest of many, contains a familiar complaint about Ford’s small-car tranny. Basically, that it’s awful, and not even an exorcist can free it from its demons.
The problematic dual-clutch transmission that owners love to hate has made enemies around the globe, and yet another country is ready to send its PowerShift anger Ford’s way.
Canadian Ford owners are poised to join the U.S. and Australia in leveling a class-action lawsuit against the automaker over the balky automated manual transmission, which many claim is unsafe. Meanwhile, the Great White North’s transportation regulator has the Blue Oval in its sights, and a future recall isn’t off the table.
While known for their politeness, nothing gets a Canuck peeved like multiple tranny swaps.
Ford Motor Company probably wishes it had gone with a CVT.
After weathering years of complaints about the performance of its six-speed PowerShift dual clutch transmission, Australia just added to the misery with a class-action lawsuit, CarAdvice reports.
The suit, which alleges the transmissions are unsafe, concerns 2010–2014 Ford Fiesta and Focus models.
Whenever I find myself growing grim about the mouth; whenever it is a damp, drizzly November in my soul… you know the rest, right? If you don’t, find your high-school English teacher and ask for your money back. Ishmael had his berth on the Pequod, but I had a narrow-pitch seat on Southwest Airlines’ egalitarian 737, and my no-particular-purpose destination, chosen in a fit of pique and self-pity, was Los Angeles.
I had no purpose in my trip save for escape. I left no calling for this idle trade, no duty broken, no father disobeyed. In my haste to leave Ohio, I neglected to consider the fact that many of my Los Angeles friends would be missing due to the Chicago Auto Show; once that sunk through my head, I promptly stopped calling people and in doing so missed out on some friends who hadn’t gone to the show after all. Oh well.
At least I had a place to stay: the notorious dating blogger Melisa Mae had agreed to let me crash on her couch for a few days. That much, at least, I’d planned out. My flight arrived past ten on a Friday evening, and by the time I’d driven to Burbank and stocked up on vodka at the local Ralph’s it was way past midnight. Melisa met me at the gate to her house, nodded approvingly at the brown paper bags, then directed a considerably less cheerful glance at my $23/day rental. “That,” she pronounced, “is, like, the crappiest little car ever.”
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