Tesla Investigated Over Touchscreen Failure Complaints

The National Highway Traffic Safety Administration (NHTSA) said Tuesday it has launched an investigation into Tesla’s Model S. Frequent complaints have arisen of the vehicle’s media control unit going on the fritz and knocking out the vehicle’s touchscreen.

We’ve seen several outlets minimize the issue by suggesting gaps in Tesla’s Autopilot should be seen as more pressing. Apparently, many see potentially faulty touchscreens as small potatoes. But we can’t agree; not when they happen to operate the brunt of the car’s auxiliary functions, and we’ve heard reports of this very problem for years. If you need a refresher course, we covered the matter extensively in the fall of 2019. The gist is that the embedded Multi-Media Controller (eMMC) on MCUv1 units seem to be overworked. Constantly logging data is tough on the system, and this setup didn’t appear to be capable of handling the high load, resulting in flash-memory wear.

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  • Lorenzo A friend bought one of these new. Six months later he traded it in for a Chrysler PT Cruiser. He already had a 1998 Corvette, so I thought he just wanted more passenger space. It turned out someone broke into the SSR and stole $1500 of tools, without even breaking the lock. He figured nobody breaks into a PT Cruiser, but he had a custom trunk lock installed.
  • Jeff Not bad just oil changes and tire rotations. Most of the recalls on my Maverick have been fixed with programming. Did have to buy 1 new tire for my Maverick got a nail in the sidewall.
  • Carson D Some of my friends used to drive Tacomas. They bought them new about fifteen years ago, and they kept them for at least a decade. While it is true that they replaced their Tacomas with full-sized pickups that cost a fair amount of money, I don't think they'd have been Tacoma buyers in 2008 if a well-equipped 4x4 Tacoma cost the equivalent of $65K today. Call it a theory.
  • Eliyahu A fine sedan made even nicer with the turbo. Honda could take a lesson in seat comfort.
  • MaintenanceCosts Seems like a good way to combine the worst attributes of a roadster and a body-on-frame truck. But an LS always sounds nice.