#LeanProduction

You know how I know that things are getting pretty good in the automotive world? Because we’ve gone from a world where new cars lock their brakes and ignite their gas tanks and delaminate their tires with murderous yet monotonous regularity to a world where people get authentically upset when the fake stitching on their dashboard doesn’t look convincing enough. Our grandparents expected to have to grease their axles every thousand miles and rebuild their engines every 50,000, but we’ve turned into princesses whose posteriors are perfectly primed to detect the mere suggestion of a spherical inconsistency ten mattresses down.

I’m not just talking about the boss man here at TTAC being triggered by a wobbly hood release. I’ve been complaining about the paint and carpet in my Accord for three years now. Prior to that, I recall being very disappointed in the fact that one of my Phaetons only had the stamped-steel parallelogram trunk arms instead of the forged Campagnolo pieces that my other car had. It kept me up at night. I didn’t like opening my trunk in any sort of elevated company.

Of course, we’re not so quick to complain about getting 270 horsepower in the Accord that used to come with 110, or the five LCD screens that replaced plain mechanical gauges, or the vastly better NVH isolation. We want Rolls-Royce interiors and W126 mechanicals at Kia Rio price points. That’s because we now live in a consumer culture where we define ourselves by what we consume, not by what we produce. And it’s also because we’re kind of stupid about how the automotive sausage is made.

The truth of the matter is that all modern automakers skimp. They skimp all over the place, on all sorts of things, and they hope to heaven that you either don’t notice or don’t care. This is true whether we’re talking about the Chevy Sonic or the Bentley Mulsanne. You just have to pick and choose where you’re willing to have the skimping take place. Which reminds me of a great story about the 1996 Taurus …