General Motors has begun surveying how its drivers experience in-car multimedia, specifically the radio, as part of its new strategy to track customer habits and maximize the profitability of information. With 4G LTE WiFi connectivity now featured inside millions of GM vehicles, the automaker believes technology can be used to fine tune its future marketing strategies.
While an invaluable insight tool for advertisers, it’s also the perfect example of the kind of thing we’ve been complaining about for the last couple of years. General Motors is leaning into Big Data as hard as possible, meaning your personal information could soon be on the line — if it isn’t already.
General Motors has announced it is the first automaker with its very own in-car commerce platform. We aren’t the least bit surprised.
In fact, we’ve been waiting for GM to announce something like this ever since it expressed an interest in using OnStar to deliver “personalized marketing offers” a little over a year ago. Since then, the manufacturer has also indicated plans to create an app store accessible from a vehicle’s infotainment system, as well as use driver data acquisition as a possible revenue source.
While GM isn’t the only company taking this path, it’s arguably the one that’s gotten the furthest. Our takeaway is that the services being rendered and developed are extremely clever ways for an automaker to rake in money, but will not be universally popular. This early example of GM’s changing business model ought to make the company a bundle while aggravating a certain percentage of consumers.
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- Ajla They should just keep making this version forever. The next Tacoma and Land Cruiser have the new tech stuff covered.
- CoastieLenn I still don't completely understand why Toyota left the 4.0 in the 4R when the Taco on which it's based got the arguably more efficient and stout 3.5.
- FreedMike Same guys who were charging $15,000 over sticker day in, day out for the last two years? Cry me a river, fellas.