#Compassion

Repossessing cars is what Jim Ford does for a living. Getting shot at while hooking up tow chains and being threatened with tire irons might have hardened another man, but Ford, 41, who owns Illini Recovery in Belleville, Illinois, isn’t that other man. He understands what the people whose cars he takes are going through and tries to make it a little easier. Instead of sneaking away with their ride, he knocks on doors, tells the debtors what’s going on and gives them a chance to retrieve personal items.

As Ford told the Belleville News-Democrat, “I may be getting soft in my old age but you get more done with kindness.”

Ford ended up doing a lot more than just letting Stanford and Patty Kipping, of Red Bud, get their personal items from their car. Kipping is 82 and his wife is 70 and recent increases in the cost of their prescriptions and other bills put a dent in their fixed income, causing them to skip several $95 monthly payments on their used 1998 Buick. After speaking with them, Ford contacted their bank and tried to work out a revised payment schedule on their $2,501 debt for them, but the financial institution said no, so on the hook the car went.