By on February 14, 2018

2018 Lexus LS 500h

J.D. Power and Associates continued their now routine praise of Buick, Lexus, and Porsche by giving the brands top honors in the company’s latest annual dependability study.

The survey, which assesses the number of reported problems per 100 vehicles during the first three years of vehicle ownership, resulted in Lexus achieving top marks with only 99 claimed issues. Toyota’s premium brand (which has won seven years running) was followed closely by Porsche with 100 reported problems, whereas Buick was the “mass market” brand with the fewest faults at 116.

Issues pertaining to audio, communications, navigation, or entertainment systems continued to yield the highest number of complaints from consumers in 2018. However, the gap between luxury and mainstream brands appears to be closing, as most of last year’s top performers lost a little ground to mid-level mainstream competitors. Infiniti saw the most improvement overall, coming from the bottom of the pack in 2017 to take 4th overall this year. It was followed by Kia, with 122 problems per 100 vehicles — proving that premium levels of quality are not exclusive to premium brands.  (Read More…)

Recent Comments

  • Land Ark: Brought my Legacy in for what I thought would be its second air bag replacement last week. I got it back...
  • dal20402: Honestly at this point I’m more curious to see what they will make in this size and performance range...
  • conundrum: Nope. A leap of the imagination too far. I highly doubt the Defender is a minivan, despite Hummer’s...
  • Featherston: +1 – According to a colleague of mine, if your boat’s on a trailer in your driveway, you...
  • Hummer: No one seems interested in making anything new and exciting anymore, the market is 65% front drive 4 cylinder...

New Car Research

Get a Free Dealer Quote

Who We Are

  • Timothy Cain
  • Matthew Guy
  • Ronnie Schreiber
  • Bozi Tatarevic
  • Chris Tonn
  • Corey Lewis
  • Mark Baruth