Mercedes Introducing Fingerprint Scanning Next Spring

Matt Posky
by Matt Posky

Starting in 2022, Mercedes-Benz will be launching new services allowing customers to use fingerprint scans to verify purchases from inside their vehicle. While this makes it sound as though the feature will be limited to feeding the meter, fast food, gasoline, and the occasional tech-savvy prostitute, parent company Daimler said it was an important step forward for its MBUX multimedia interface and the general trajectory for luxury vehicles as a whole.

Announced earlier in November, we have only just been made aware of the program (h/t Automotive News) due to the initial focus on Europe. Having recently partnered with Visa, Daimler Mobility has opted to test the feature on its home market with the United Kingdom being the first English-speaking nation to see if being fingerprinted by your car is that much better than being fingerprinted by your phone.

From Daimler:

From spring 2022 onwards, Mercedes-Benz customers in the UK and Germany will be able to make payments using a fingerprint sensor in the car, with other European markets to follow. Purchases can then be made directly through the car’s head unit, or MBUX. The solution is anticipated to be available in other markets globally at a later stage.

In-car commerce has become an integral aspect of the luxury customer experience. For example, Daimler Mobility’s global payment platform called Mercedes pay enables customers to buy goods and services directly in their car, including Mercedes me services, as well as for other use cases such as fuelling [sic] and parking.

“Mercedes pay is our competence centre for in-car payment, through which we offer our customers worldwide digital services seamlessly integrated within the Mercedes-Benz ecosystem,” explained Daimler Mobility CEO Franz Reiner. “In partnership with Visa, Daimler will offer native in-car payments that meets the requirements of two-factor authentication in a secure and user-friendly way. There is nothing more convenient than authorising a payment with your fingerprint. A luxury customer experience of course includes the aspect of safety, and we fulfil that through native in-car payment. We offer our customers security not only when driving, but also when paying.”

While I’ve never felt overburdened or unsafe using cash or a credit card, this kind of technology is becoming fairly commonplace as payment features have become more integrated with mobile devices. The automotive industry’s current emphasis on becoming data-focused has encouraged manufacturers to chase those trends and Mercedes-Benz has — for better or worse — frequently placed itself on the front lines.

The system will use the Visa Cloud Token Framework, allowing for services to be shared across multiple devices (which now includes automobiles). Customers will allegedly be protected by converting “sensitive payment information” into data that will be securely stored. Once paired with the vehicle and any other devices, data is integrated with the consumer’s bank credentials to allow immediate access to funds without having to reach into any pockets or input information. Daimler said it would be piloting the program in Europe with aspirations to extend services globally.

[Image: Daimler]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Jpaz Jpaz on May 08, 2023

    Its essential to walk up to the vehicle let it run its program with the finger print.

  • Jpaz Jpaz on May 08, 2023

    Just like a phone is only yours but through actual universal biometric Ai Ui data that will eventually code its self out to its place


  • ToolGuy This might be a good option for my spouse when it becomes available -- thought about reserving one but the $500 deposit is a little too serious. Oh sorry, that was the Volvo EX30, not the Mustang. Is Volvo part of Ford? Is the Mustang an EV? I'm so confused.
  • Mikey My late wife loved Mustangs ..We alway rented one while travelling . GM blood vetoed me purchasing one . 3 years after retirement bought an 08 rag top, followed by a 15 EB Hard top, In 18 i bought a low low mileage 05 GT rag with a stick.. The car had not been properly stored. That led to rodent issues !! Electrical nightmare. Lots of bucks !! The stick wasn't kind to my aging knees.. The 05 went to a long term dedicated Mustang guy. He loves it .. Today my garage tenant is a sweet 19 Camaro RS rag 6yl Auto. I just might take it out of hibernation this weekend. The Mustang will always hold a place in my heart.. Kudos to Ford for keeping it alive . I refuse to refer to the fake one by that storied name .
  • Ajla On the Mach-E, I still don't like it but my understanding is that it helps allow Ford to continue offering a V8 in the Mustang and F-150. Considering Dodge and Ram jumped off a cliff into 6-cylinder land there's probably some credibility to that story.
  • Ajla If I was Ford I would just troll Stellantis at all times.
  • Ronin It's one thing to stay tried and true to loyal past customers; you'll ensure a stream of revenue from your installed base- maybe every several years or so.It's another to attract net-new customers, who are dazzled by so many other attractive offerings that have more cargo capacity than that high-floored 4-Runner bed, and are not so scrunched in scrunchy front seats.Like with the FJ Cruiser: don't bother to update it, thereby saving money while explaining customers like it that way, all the way into oblivion. Not recognizing some customers like to actually have right rear visibility in their SUVs.
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