Wells Fargo Settles for $386 Million in Auto Insurance Suit

Matt Posky
by Matt Posky

Wells Fargo will reportedly pay customers a minimum of $386 million to settle class-action claims that the bank covertly signed customers up for auto insurance they did not want or need.

Back in the summer of 2017, the bank found itself implicated in widespread auto insurance and mortgage lending abuses. Over a year later, Wells Fargo was slapped with a $1 billion fine from the Consumer Financial Protection Bureau and Office of the Comptroller of the Currency to settle U.S. investigations into the company’s insurance and mortgage practices.

While the auto insurance plan ended in 2016, roughly 800,000 customers (or 600k by Wells Fargo’s estimates) were believed to be affected by the auto insurance issue over roughly a four-year period. For most, that meant being overcharged for insurance they didn’t need., but some customers ended up with their vehicles repossessed and their credit rating demolished, promoting the class-action suit.

The complaint claims the business’ suspect practices caused nearly 275,000 customers to become delinquent in their payments and caused the illegal repossession of nearly 25,000 vehicles. Wells Fargo has continued to deny any intentional wrongdoing, claiming it settled to avoid the cost and risks stemming from litigation. Reuters reports that court documents stipulate the firm is also required to pay $36.5 million for the plaintiffs’ legal costs. The bank called the settlement “an important step in making things right for customers.”

“We will continue sending individualized letters to customers that clearly set out the remediation amount due to them, as well as a check for that amount,” the bank said in a statement.

Financial underwriter National General Insurance Co. is expected to pay an additional $7.5 million, making the total customer payout over $393.5 million. The details of the settlement were disclosed last week via filings in U.S. District Court in Santa Ana, CA, and are still dependent upon a judge’s approval.

[Image: Kristi Blokhin/Shutterstock]

Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • Indi500fan Indi500fan on Jun 10, 2019

    Makes your local BHPH shark look like a solid citizen.....

  • JimZ JimZ on Jun 11, 2019

    "Let the free market decide" says every Repub/Libertardian shill ever. The free market usually decides to F you in the A.

  • Safeblonde MSRP and dealer markup are two different things. That price is a fiction.
  • Del Varner Does anyone have a means to bypass the automobile data collection?
  • Kjhkjlhkjhkljh kljhjkhjklhkjh two cam sensors p0024, a cam solenoid, 2 out of pocket TSB trans flushes for the pos chevy transmission 8l45 under recall lawsuit , Tsb 18-NA-355, 2 temperature sensors and a ##ing wireing harness because the dealer after the 2nd visit said the could not find out why the odb2 port and usb ports kept blowing fuses.This 2018 truck is my last domestic vehicle, the last good domestic i had was a 1969 straight 6 chevy nova with a Offenhauserintake and a 4 barrel. Only buying toyota going forward.
  • 3-On-The-Tree I have a 2009 C6 Corvette LS3 and the only major repair that I have done on it was replace the radiator. Besides usual plugs, wires oil etc. And yes those tires are expensive as well.
  • 28-Cars-Later We had a red 2003 with less than 100 miles in late 2004/5ish and kept it till the end AFAIK. I do recall being told we had about $28,000 in at the time (about $43,6 in 2023 Clown World Bux). I don't ever recall anyone retail even looking at it, and it lived in the showroom/garage."It's an automatic that just had the linkage repaired and upgraded"This really doesn't bode well. Maybe there's a upgrade I'm simply not aware of so one could tune the 3rd Gen LM4 for higher power but messing with it isn't making me smile because now I know its no longer factory or somehow it broke and with such low miles I'm equally concerned.
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