By on January 26, 2018

I learned something today that made me almost physically ill: Have you ever flown in or out of SFO, the wacky San Francisco Airport with its wacky fake TSA that takes bribes to let cocaine come through the screening process? Did you rent a car? And did you take that crappy-ass AirTrain that basically goes all around the Bay Area before dropping you off at the rental car facility approximately 42 minutes after you got on the thing?

Did you know that SFO charges eighteen dollars a ride for the AirTrain? They aren’t charging you; they are charging the rental companies, who pay eighteen bucks per contract for an “AirTrain fee” in addition to an amazing amount of other surcharges. No wonder it’s such a nightmare getting a car at SFO.

Of course, you don’t have to rent a car. You could take an Uber, or you could “rent” through Turo. The mandarins of San Francisco don’t like that, so they are taking Turo to court. That in and of itself is pretty much enough incentive for me to use Turo the next time I fly there. Whatever the Government of San Francisco is for, I’m probably against.

How about you? Would you Turo? And would you rent your own car through Turo?

Our own Bark M did a Turo rental a while back and proclaimed himself to be eminently satisfied. But I wonder if the juice is worth the squeeze on the owners’ side. And I wonder if anybody’s cracked the code to making money with Turo on a car that they didn’t already own, the way the Prius C has become a deliberate Uber purchase lately.

Let me know your thoughts, opinions, and AirTrain-related complaints in the space provided below.

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85 Comments on “QOTD: Would You Turo, on Either Side?...”

  • avatar

    Since I left corporate, I’ve not flown anywhere yet travel across the country with my vehicle of choice…truck camper.

  • avatar

    I used Turo last year to rent a Nissan Leaf for my husband’s birthday. He’s a huge fan of the Leaf, and none of the rental agencies supply them. The whole experience left me disappointed and unless I need another specific model, I would much rather go the traditional way of renting.

    The price, at $33/day, was reasonable. But it seemed awkward to show up at someone’s house and take off with their car. Knocking on a stranger’s door and saying “hey, I’m here for your car” felt bizarre. Then there was the issue of having their personal possessions in the trunk, and in the console, and glove box. It was a reminder that you were, indeed, in another person’s car.

    This particular owner loved dogs and the car just reeked of wet dog and there was dog hair everywhere; on the sears, carpet, dash, headliner…….literally everywhere.

    This could happen with a rental car from a chain too, but at least I can point it out to the company and maybe get a reimbursement, or replacement vehicle on the spot

    • 0 avatar

      Just like Airbnb, we rented an apartment in Montreal that looked nothing like the pictures. The owner was a young graphics designer who was disorganized. We ended up cleaning his refrigerator full of moldy food. The only redeeming thing was his super friendly cat. Cars maybe, another persons dwelling is a bit strange.

      • 0 avatar

        Both of these stories are freaking gross, and remind me why it’s better to borrow things from corporations.

        They have higher standards than people.

        • 0 avatar
          30-mile fetch

          Corporations are people, my friend.

          I partially agree though, after recently renting a VRBO that was…ecclectic, to be generous. You start to realize that some people’s sense of normalcy is very different from your own.

          But that one was the exception, we’ve had a few incredible ones. And corporate ownership or not, rented rooms and cars are continually inhabited by people. I frankly don’t like thinking about that, the same way I try to forget that the air I’m breathing in any crowded public space has been cycled through other people’s lungs.

          • 0 avatar

            There’s even too much variance in non-chain hotels for my liking, really.

            Corporation are people. Corporation are friend.

          • 0 avatar

            I’ve done two VRBO rentals, and both were very good experiences. Then again, these were both mountain vacation homes, so I didn’t have to worry about the kind of “flopping for a couple of days in a place someone else is living in” nonsense Heino is talking about. That seems to be more endemic with places that the owner lives in and just rents out from time to time to make a few bucks. If you’re visiting a city, you’re probably best off spending the extra money and getting a good hotel room.

            I’d also definitely suggest studying the ratings. If there’s anything fishy going on (cleanliness issues, pictures don’t accurately portray the home, noise, etc.) the other VRBO users will definitely comment on it. I passed on any number of seemingly nice places after reading the reviews.

            As they say, YMMV.

          • 0 avatar

            Had not heard of VRBO before now.

          • 0 avatar

            I did a VRBO in the Bahamas years ago and an AirBnB in Va Beach recently and they were both outstanding. The one in Va was a little cluttered but for six people to get that close to the beach would have been exorbitant at a hotel.

    • 0 avatar

      This experience could go either way. I do think showing up at someone’s door would be odd.

      On the AirBnB discussion, I’ve had nothing but great experiences, to include multiple destinations in France last year and across the US. Our AirBnB’s in Paris and Costa Rica were some of the most amazing places I’ve ever rented. We’ve probably used it 10-12 times with no complaints.

      • 0 avatar

        99.9999% of people are utterly disgusting pigs. Therefore no, in fact I would pay NOT to have someone rent my car.

      • 0 avatar

        Also have had great experiences on Airbnb, was in Miami Beach first week of December for Art Basel/Miami Art Week and crappy hotel rooms were going $200+ a night. Found a last minute Airbnb in a high rise apartment on Collins Ave. a block from the beach for $498 for 5 days, my own bedroom/bathroom, was rather elated.

        A few years back when I still had roommates and shared a beautiful old apartment (3,000 sq. ft, 4BR/3BA) here in LA we use to Airbnb our 4th bedroom off on a consistent basis. It was a shoebox (technically the maids quarters back in the 1920’s) but had its own bathroom and would generate $1-1.2k a month for us on average. Had people from all over the country and world stay with us, made some great connections too.

  • avatar

    I have flown in and out of SFO many, many times over the last 49 years, most recently in 2009.

    If all the fees they are charging is true, well, someone has to pay the bills in lieu of all the slackers and so-called “homeless” “people” in the bay area who do absolutely nothing to contribute to society.

    Of course I’m well aware of the difficulty of day-to-day living for many who do actually work in the bay area, and I do not include them in the above.

    As far as the snark, lose it. It’s tired and not funny.

    • 0 avatar

      I vote that Jack double his snark.

    • 0 avatar

      I’m in and out of SFO multiple times a year because San Jose and Oakland rarely have non-stop flights to places I need to be. It’s horrific.

      They jack up parking prices allegedly to discourage driving, but the result is you need a cab/uber for anything longer than two nights. Now you have a vehicle making the round trip instead of one-way to the parking garage. Ubers have to pick up at the departures level, which makes no sense to me. It makes such a mess returning on Sunday nights that we just head to the taxi line instead – so I guess they won that battle.

      They have a small army devoted to moving people out of the drop/pickup zones. They are a-holes. More aggressive than at any other airport I’ve been to.

      I’m all for anything to spite that airport’s administration.

  • avatar

    I’ve used Turo serveral times over the last 2 years. I’ve been very satisfied with the experiences. I’ve never turoed out my own vehicle but I can understand the desire, especially if you have automobiles that don’t serve as daily drivers. I think that Turo really serves a niche market more than anything else. It’s for people who don’t want to rent your standard altima or toyota. I’ve turoed in a Jeep SRT8, Audi S5 with a 6 speed, Infiniti QX80, Escalade EXT, Lexus LS, among others. Those were just the most memorable. The pricing is the kicker. I’ve found being the first person to turo a vehicle from an owner tends to be very inexpensive compared to what you would pay otherwise. I’ve also found that the more positive reviews and operator and vehicle have, the higher priced it gets over time. I’ve also found that if your looking to purchase a used vehicle from someone, use turo as a middleman so you can drive the car for a week just like if you owned it to see if you really want to purchase it.

    • 0 avatar

      I looked into renting something fun locally just for the heck of it. It seems like the better cars either got really expensive or disappeared altogether. I don’t know if the owners had bad experiences that made them give up or what.

    • 0 avatar

      The other thing about the cooler cars is they tend to have all sorts of warnings about trackers and whatnot. So I can rent a 911 and putter around looking cool, but I can’t actually drive it. No thanks.

    • 0 avatar

      If you’re the first person in an area with a specific cool car, and no competition, you can command a premium for a while. In my area Porsche 911s and Nissan GTRs used to be close to $300/day (not bad, if the owner doesn’t cancel on you) but now there is more local competition and they’re all around $160. After the race to the bottom most specialty car owners give up trying to make money off Turo and quit the platform.

      I don’t hold out much hope for the service long term. Too many inconveniences for renters and not enough money for owners.

  • avatar

    Jacky B, are you considering renting your fleet to bring in some additional cash flow?

    What does the roster look like?
    993 911
    C5 Corvette
    Fiesta ST
    Accord Coupe V6
    Silverado Crew Cab
    All the motorcycles

  • avatar

    I don’t fly from SFO frequently enough to have an opinion of the screening staff there, but given my experience elsewhere, I’ll take private security over TSA every time. I’m sure private firms are just as bad at identifying fake bombs and such, since they largely rely on same technology and procedures, but at least the people are less unpleasant.

  • avatar
    Nick 2012

    A Chicagoland friend started using Turo to defray holding costs on a Lambda platform vehicle that his wife doesn’t drive anymore due to the acquisition of a Challenger, but they still wanted access to a 3-row vehicle for occasional road trips or when they need to haul more than their two kids.

    So far, my understanding is it has been a pretty positive experience. He is a skilled wrench and handles most of the Turo vehicle upkeep himself, which alters the cost calculus from other Turo vehicle providers.

    • 0 avatar

      This is the only way to do it. Plan to simply defray your ownership costs, don’t get emotional about the vehicles, and minimize your OOP expenses by working on them yourself. Do not plan to profit unless you have a desirable fleet of old, fully depreciated, yet somehow still desirable cars.

  • avatar

    I would, on both sides.

    I’d rent my car out, because nobody is harder on a car than I am. You can insert the joke here about the guy not reporting his charge card stolen because the thief is charging less than his wife was.

    My experience with renting, on the other end, has been that I can reserve anything I like, but it’ll be cancelled fifteen minutes before pickup.

  • avatar

    I just rent from SilverCar at SFO. Saves the bother of the AirTrain, which I got stuck on for an hour late one night when it broke down. Fun. As for the fees, welcome to any major airport. Captive audience and all that. You could always Uber to an off-airport rental car site if you feel you need to save a buck.

    Turo? Nope, not interested in either side of it. No way am I letting random strangers use my cars. For my cars that I care about (GTI, BMW, Rover, Spitfire), I am very selective about who I let drive them among my friends even if I am in the car. Though I would probably let anybody borrow my 9-5 Aero wagon, ain’t nobody going to pay to rent a scruffy 170K mile 16yo old Saab. It’s also the only one that isn’t a stick. On the flip side, I don’t want the responsibility of renting someone else’s personal car. Sh!t happens, even when you are being careful. I would not feel bad about returning a Hertz car damaged, they have a couple hundred thousand more of them.

  • avatar

    Let a stranger take my R/T for a day? Yeah, that’s going to happen. “Feel free to put the Hemi through it’s paces and don’t worry about frying my tires and brakes either, have a good time.” They’d probably fill it with 87 from a Sam’s club or something too. No, thanks.

  • avatar

    I’ve used the train a few times, and didn’t find it all that long of a trip– lots of allegedly ‘on the airport’ rental car centers seem just as far away, if not farther, (my most recent experience of that was in Seattle). When airports expand their size and/or capacity where land is already tight/expensive, something’s usually gotta give. As for the fee, it’s of course passed along to the renter, so it’s really a way of hiding the charge from the people charged– who would actually fork over $18 for the train? On the other hand, lots of city/state governments would charge their entire tax base for that construction on a one-time basis. This charge puts the cost (and no doubt eventually makes revenue for the airport authority) on the actual users of the train. And fleets of shuttle buses to rental facilities and parking lots aren’t free either; what are the comparable charges for those at other airports, and who pays for them?

    In all, this registers pretty low on my ‘annoying’ meter. But if it bugs you that much, you could try flying into San Jose or Oakland– vote with your ticket purchase.

  • avatar
    30-mile fetch

    I’d rent from Turo, especially those who offer drop-off at the airport. Surprising number of GTIs for rent, I’d be happy with that. Pony cars from guys named “Duce” $40/day, that’s way more interesting than dealing with the drone at a rental counter for a Sonata.

    Not interested in renting out our cars, I like both of them enough that I’d worry about how they were being used. Looks like some folks have accumulated small fleets of late model Fiestas and Yarises for this purpose, I wonder how that pans out financially.

    • 0 avatar

      Competitive markets really drive down rental prices. If you have a couple of fully paid off cars that get rented almost constantly, the volume of rentals can work out a small profit even at low prices.

      But it’s still tough to manage a fleet and keep the cars nice… takes time. Perfect for someone who has free parking near public transit and who works from home. Those are the biggest owner success stories in my experience.

  • avatar
    Car Ramrod

    I can’t see how this makes sense on either side. Yes, the taxes on most airport rentals are awful but I’ll pay for the convenience, especially since my travel for work is both tax deductible or on a tight schedule. The idea that a rental could be cancelled would be a huge issue. The big rental car agencies may make you leave in a spark, but at least you’re leaving.

    I would never rent one of my cars. The proposition makes me nervous because our newer cars are to valuable and our older cars are too fragile to be neglected.

  • avatar

    I was tempted to rent someone’s 911 S cab with a manual trans in LA through Turo until the provisos and warnings regarding the use of the vehicle left me shaking my head. It was equipped with all kinds of nanny gizmo software that would fine me $2000 if the car was driven in an aggressive manner or the speed limit was exceeded. What the F? It’s a Porsche for god’s sake. I guess he just wants poseurs in his Porsche…
    No Way, EVER. Thank God for SIXT!

  • avatar

    My wife just took a Ryanair flight from London Stansted to Oslo Norway. Flight ticket was about $12 (she didn’t have any checked baggage charges or other “extras”), but the train ticket from central London to Stansted was about $20, and the ticket for the airport train from Oslo airport to Oslo was $25. So $45 to travel about 50 miles by train, and $12 to fly 700+ miles, so I guess $18 for a rental car train is about right.

  • avatar

    I think I might use it if it was a nicer car than what I’d get at Enterprise, and if it had free/very cheap delivery. If I have to pay to get the car, I may as well have Enterprise do it for free.

    Looking over the Cincinnati listings it’s not too inspiring. Best bet seems to be a 2016 Impreza hatch for like $37 a day with free delivery.


    That’s still not cheaper than Enterprise, which has brand new cars with a rewards program, and will get me from my house.

    Edit: I’d be interested to learn about what sort of insurance you have to carry if you intend to make your personal vehicle a commercial enterprise. You have to pay for that *all* the time, whether your car becomes popular for renting or not. That’s gonna add up quick when you can’t hock your ride for more than $40 a day (before Turo fees).

  • avatar

    Also, it would cause me too much hassle and stress to loan my car to a stranger, and I don’t like it when people touch my stuff.

    Go buy your own stuff to touch.

  • avatar

    I have rented from Turo once, and it was the best rental experience I’ve ever had (a Fiesta ST in Chicago.) I plan to use it again.

    I would only consider offering for rent a 3rd or 4th car I didn’t care too much about. Some seem to have fleets of cheap cars specifically for use on Turo. I have trouble imagining a return on that investment but hey, maybe it works.

  • avatar

    Every personal vehicle insurance contract and car loan I’ve ever seen includes a contractual provision that the vehicle is to be used for personal purposes exclusively and not for commercial use. In the vast majority of states one’s automobile registration is likewise for a PERSONAL use vehicle.

    Turning your car into a taxi (Uber/Lyft) is clearly a commercial use.

    Renting your car to strangers is clearly a commercial use.

    How are so many people getting away with breaking contracts and laws on a daily basis?

    • 0 avatar

      Because the car owner’s insurance doesn’t cover it during the rental, Turo’s insurance does:

      Turo provides insurance for all their rentals though Liberty Mutual. It’s not like Liberty Mutual is some fly-by-night operation — something tells me that they would notice if they were offering millions of dollars of coverage a day that’s in direct violation of their own policies and business model.

    • 0 avatar
      87 Morgan

      As a tandem to this, if you car you are renting out with Turo has an extended vehicle service contract (extended warranty) this will be voided as well. Every major carrier that I am aware of has provisions against using your car livery or rental purposes.

  • avatar

    “Whatever the Government of San Francisco is for, I’m probably against” YES 1000 Xs.

    Turo my car – NO, unlike chaparral above, I am not hard on my car, would not trust anyone, and hate it when the airport long-term lot drivers move the seat position.

    Turo as a rental – maybe, but i’m an enterprise member and they always provide good service and cars.

  • avatar

    Did some work for Tesla. Visited both plants, Lathrup and Fremont. Flying out of ATL, the only routing that makes sense is landing in SFO.
    SFO? Nightmare. Baggage claim. Cramped. 1950 s layout. Train to the rental cars. Brutal. Slow. As. Molasses. In. January.
    Then, the rental car line is as long as my arm.
    From the time you land – to the time you are in your car is -what 1.5 hours? Brutal.

    Landing in DTW is slightly better.
    Avoid SFO at all costs !!! It will beat you down.

  • avatar

    I’ve tried to Turo cars a few times, but have yet to be sucessful – each time the reservation was cancelled. (Thankfully far enough in advance that it didn’t screw my travel plans…) I see that as the major problem with the service, but as Turo grows, it gets better, since car owners with no intent to rent out their car slowly get weeded out, and the good ones earn good reviews.

    Sadly, the service is illegal in NY – due to specific in insurance laws:

    Franky it’s a bummer, because the real value in Turo is getting specific cars, and cars with manual transmissions. For instance…

    –Miata for about $100/day
    — BMW i8 for $269/day (expensive, yes, but a lot cheaper than “exotic rental” places)
    — Jeep Wrangler for $45/day – on vacation, and cheaper than a Versa.. why not?
    — Porsche 996 6-speed ‘vert for $169/day
    — Ferrari 348 for $375/day – Vintage, gated-manual Ferrari, for a weekend perhaps?
    — Tesla P85D for $200/day – to see what all the fuss is about?

    I really hope they succeed, and can weed out the riff-raff who post cars with no intent to rent. Had I time, money and space, I might be able to justify buying an interesting car to drive on weekends, and rent via Turo, priced accordingly of course.

    • 0 avatar

      There are lots of fun rentals to be had on Turo, but as you say it’s a huge problem when owners cancel reservations. People with lots of good reviews are better, it’s true, but after they realize the true expense of putting their car out there for a few months, or a year, lots of them quit the service.

      I’ve had nothing but great experiences dealing with Turo customer support when issues arise. It’s a good company with a cool idea that sadly only ends up working well for a few people.

  • avatar

    No and no.

    You cannot borrow my car and I do not desire to borrow yours.

    • 0 avatar

      I agree that I wouldn’t rent my car out on Turo….

      But renting someone else’s car, especially when their ratings are high and have positive feedback? Sure, why not?

      Where else can you go back in time and rent a mint canary yellow Cutlass Ciera Wagon (woody) for $37 bucks a day, 200 miles included. Yes, this car exists in CT!

  • avatar

    I’d like to replicate what this guy has done. But I don’t live in a big Turo area.

  • avatar

    I looked into renting out my Ferrari on Turo… thought it would be a good way to make some bucks, but when I calculated how much I’d actually get paid to let someone destroy my car, the numbers didn’t work.

    I love the idea of turning your spare car into a turo, and I’ve been thinking about doing it with my truck- I really just use it for special activities like towing my boat or getting mulch, but it doesn’t pay enough for me to put the time into it.

    I also seriously almost rented a Model S Tesla. I know the owner and he says he rents it enough to pay for it, so from his perpective, he gets a free model S.

    So I guess there’s ways to go about it, but it really depends on your situation.

  • avatar

    I rented a G8 GXP in Vegas last July. it was awesome! Owner was great and I plan on using it again next time I go.

  • avatar
    87 Morgan

    Yeah, no. I have no desire to rent someone else car of dubious maintenance history and cleanliness. The rental agencies do a nice job of keeping their fleet up to date and pay someone to clean the car after each rental. Everyone has a story of a CEL, or filthy car. Which is bound to happen based on the number of rental cars vs. the number of Turo cars. As for someone I don’t know, of dubious cleanliness and respect for property renting my car? I don’t need $37 a day that bad, yet. Perhaps I will change my tune in the future, but for now. No thank you. I would drive Lyft first I believe.

    When it comes to renting cars, I am and most likely always will be a fan of National. At major airports, you get to pick your car, which is wonderful. I have my usual choices of rig, which I then first go with the smell test. If it does not smell like a febreezed ash tray, we are off to a good start. Next step is to fire it up, if a CEL stays on, next. All of this can be determined within about 60 seconds.

    National, from what I have seen renting with them almost exclusively the last five years does not put many if at all any ‘A’ segment cars; spark so on an so forth. The Cruze/Altima/Corolla are the smallest I see typically with the T&C taking up the bulk along with various SUV’s. Shockingly of late I am seeing more 4Runners, which seems odd to me. Subject for another day.

  • avatar

    I don’t get the bellyaching about SFO. No very large airport is different. If you want lower fees and quicker access you need to fly into smaller airports, like SJC.

    I wouldn’t rent through Turo because it’s too much of a hassle. I’d rather just walk straight into the National lot, even if it means I’ll inevitably get an Altima 2.5S.

    If I had more spare time I’d definitely consider renting out cars to others through Turo. It would allow me to have a larger fleet of more specialized cars. But right now I really don’t have the time. I’m rarely home during any sort of normal hours and not sleeping nearly enough as it is.

  • avatar

    It was less than half the price for a basic econobox vs the rental companies when we went to Maui, so we borrowed Tanner’s Civic Hybrid on Turo for two weeks. I’d do it again if the delta is similar in the future.

  • avatar

    If I had to rent a car I flew into OAK. If SFO, then I’d take BART to my destination which was usually in the East Bay anyway.

  • avatar
    Dirty Dingus McGee

    If I have to go to San Fransisco, I fly into San Jose. Not far enough out of the way to make a difference, and a much better experience.

  • avatar

    I could care less what the rental car agencies charge as my company pays for that stuff. I’ve earn enough points to rent for free if I’m traveling for pleasure so never really paid attention to these various add-on fees. DFW, PHX and LAX make you take a bus for nearly 15 mins to reach their rental lots so there are worst options then the AirTrain deal. What I hate are the exposed lots… nothing like standing in the rain or snow (at night!) while looking for your car and loading your luggage. Thankfully most lots these days are parking garages or at least have covered spaces for Gold/5 Star members (Hertz).

    I’m pretty sure Turo doesn’t want my 15 year old stick shift car with race brakes and super grippy track rubber. I don’t trust valets so there is NO way I’m allowing my car to be rented. Heck I get upset when my wife moves my car and has to adjust the seat, mirrors, A/C vents or even switches radio stations. Basically I freak out if someone is driving MY car.

    I’d be OK with renting someone elses fun toy just for the experience. However without track access I’m not sure how much “fun” you can have being stuck in traffic most places. I know some people who done the “rent an exotic” for a day thing – they just blast stop light to stop light and tell me how awesome it was to “drive”. Then I remind them they could have done the same thing in just about ANY car. I’d want to feel the thing out on track with repeated laps. No sane owner or Turo for is signing up for that madness.

  • avatar

    I rented a 392 charger last year thru Turo at LAX. They had their own pick up and drop off lot at a nearby hotel and used the hotel shuttle bus. It was quick and easy. No way I could rent a car like that from the majors for what I paid – maybe 65 a day, I forget.

    They also had a replica of Erlich’s Aviato escape for rent.

  • avatar

    I call B.S. on the SFO/SF trolling. 19 minutes round trip on the AirTrain to car rental.

    All major cities charge exhorbitant fees on car rentals, hotels etc. as a way of generating revenue from tourists/outsiders instead of citizens to pay for goods/services and sometimes even private/public enterprises like sports stadiums:

    • 0 avatar

      He has never been to SFO I guess, I can drive to the airport from right outside the city in 19 mins. They run shuttle bus to an offsite location and the cheapest car I see in SFO on Orbitz is around $78 per week.

  • avatar

    Correction to link on sport stadium funding:

    Seems to be a problem with the edit/delete function on this site.

  • avatar

    “Whatever the Government of San Francisco is for, I’m probably against.”

    Hoo boy … best you avoid Berkeley, then, Jack.

  • avatar

    I rented through Turo in Honolulu in December 2017. The car was a beater Lexus RX330 that was cheap and did not fail us for the 9 days we used it.

    Here’s the issue I had. The car had a leaking front tire that I replaced with the spare and left in the back of the car for the owner. A week after returning the car I’m charged for a replacement tire by Turo. The owner took it to be repaired, found out it was faulty and could not be repaired and proceeded to have Turo charge me for his repairs. I call this fraud. To be absolutely clear here, I was charged for a pre-exisiting safety condition and not for any damage during my rental. Turo was of absolutely no help with this and I had to get the charge cancelled by my credit card company.

    So it’s half full for me. The car was cheap and worked but the owner committed fraud against me and Turo refused to do anything about it.

    I will never use Turo again.

    FYI, avoid Turo user “SUNSHINE” in Honolulu unless you’d like this to happen to you.

  • avatar

    Yeah I could see that going down real bad with the GT350.

    I would probably have an odd pick up time of 5am on Saturday and then catch a traffic report around 8ish and blow coffee all over the monitor as I see a wrecked GT350 covered in blood at the local C&C.

  • avatar


  • avatar

    I frequently check rental car price from airport because I may just want a specific vehicle during the weekend. So far I do not see SFO being ridiculous compare to other airport, well, if you consider $14/day rental car off site through a shady shuttle in Miami normal I’d have nothing to say.

    Regarding to being a customer of Turo, the price is almost as good as the airport rental I found on orbitz, but they are closer to non airport locations and you can see what you will be getting, so that’s a plus. Last time I want to try I stop when I see all the fees they add in the end, making it a bad deal.

    Regarding to being a provider to Turo, I’d probably never buy or lease a car just for that. Even the cheapest most frequently leased car only has like 50 rides on it. 50 freaking rides over a couple years is not enough to cover the cost.

    I will probably stick to Fox, Ace, Budget, Sixt, or whatever cheapest out there on orbitz.

  • avatar

    I used Turo when I was buying a car in early 2017. I am pretty particular about seat fit, headroom and visibility (6’4″ with long torso). SO a full day test ride fit the bill.

    I tried a BMW X1 from a 30ish woman who lived in SF. Getting up there was not too bad, as I picked up on a SAT AM. Drove it about 100 miles around the bayarea and returned the next day. Decided it was a pretty nifty little SUV, and had GREAT headroom and forward visibility. But the seats were horrible.

    Also tried a 2016 e-GOLF. Loved the tidiness of car, the sober german interior and the all electric driving experience. But it was just too small inside. My head brushed the ceiling, and the rear view mirror was too low, right in my line of sight. The seats were better than the X1, but still not good for my back.

    The TURO experience was fine with both cars – great way to get a real extended test drive. I hink the egolf was about 60 bucks all in to rent and the X1 about 100.

    IN the end I bought a 2017 Accord Hybrid. Enjoy the spacious and quiet interior, smooth yet controlled ride (dual channel dampers!) and of course the MPG (48mpg in summer, 42 in winter) I also like the general anonymity of it. Looks respectable enough, but draws no attention at all.

  • avatar

    I tried once. For a weekend vacation near LA, I booked a C-series Benz and paid extra for airport pickup. The guy was super uncommunicative and then cancelled on us in the last minute. We had to rent at the airport. Turo gave us our money back. I would never try Using them again.

  • avatar

    I’ve used Turo (formerly Relay Rides) three times, all with pick up at the Denver airport. Vehicles: an older Jeep Liberty, a year-old Subaru Forester Turbo, and a nearly new Jeep Renegade. All experiences were good to excellent. Vehicles were chosen for 4-wheel drive with the possibility each time of running into the combination of snow or ice at significant altitude. I doubt I could find a conventional rental with such particular vehicles guaranteed. Also, if you are planning to buy a vehicle a Turo rental can provide more experience than an ordinary test drive.

    • 0 avatar

      Wow, those owners rented their personal cars out so people could take them up into the mountains during the winter?

      Ballsy. Stupid, but ballsy.

      Personally, I’d spend a few bucks more and get a real rental. The agencies keep cars with AWD or 4wd in stock during ski season. You don’t want a breakdown on I-70 on a Sunday afternoon in February – that ruins your whole day, plus the day of about 20,000 other motorists.

    • 0 avatar

      It would be nice if you could use Turo to rent something with winter tires for that situation.

      I’d take anything with Hakka9s!

  • avatar

    I run a small 3 car rental company in the summer time and essentially use Turo for advertising. I had several rentals go out using the platform. They take 35% of every rental unless you prove you’ve got legit commercial/fleet insurance like I do. Then it’s only a 10% cut. At 35%, they do cover your insurance but DO NOT tell your personal auto policy you’re renting out. There have been nightmares about this, including instances where neither Turo nor the individual’s policy paid out, leaving the owner holding the bag.

    Turo is not worth it renting out a personal new car. Most cities you will not cover the depreciation. It does NOT scale well to expensive fleets. I’ve done the math. If your goal is to offset some costs of owning a fancy car, great, you’ll love it. However between your insurance, storage costs, car payment, depreciation, cleaning, and maintenance you’re rarely breaking even.

    Factor in the time you need to be available, and the annoyances and stress of having someone taking your car and doing god knows what with it, you realize why most people list their car for a few months then take it off the service.

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