By on September 28, 2017

stephan2018 Chevrolet Equinox trim

By all accounts, the upgraded and downsized 2018 Chevrolet Equinox is a competitive vehicle in a red-hot segment, priced and optioned to help boost its parent company’s fortunes in a time of falling auto sales.

Too bad they don’t build it anymore.

While editing TTAC writer Chris Tonn’s review of a mid-level 2018 Equinox last week, something jumped out from the page. “A close look reveals an inconsistency in the chrome trim surrounding the windows,” Tonn wrote, describing his futile attempts to push the rear door beltline trim back into position.

This jogged my memory. Back in the spring, a 2017 Buick LaCrosse tester displayed the exact same problem, leaving me wondering if it was a fluke issue or indicative of a wider-ranging problem. The suspicion only grew after I dropped the LaCrosse off at a participating dealership. There, I noticed the rear passenger door of a brand new, zero-mile Cadillac CT6 exhibiting worse trim lift than the Buick. (See photo after the break.)

Naturally, I sent the TTAC crew to their local General Motors lot in search of full-size sedans, but the effort went nowhere. Low-volume models, few sitting on lots, and those that were showed no discernable trim lift. Well, with the Equinox, it’s not a needle-in-a-haystack scenario — it’s everywhere.

Tonn’s observation festered in my head for a few days. On a whim — and being single, bored, and curious — I spend part of my Sunday afternoon prowling GM lots in record heat, sweating so much that my wallet’s water-repelling abilities soon became a concern. This wasn’t a fruitless search, however.

Two of the three lots weren’t exactly overflowing with vehicles, but a handful of Equinoxes remained. Base models with black rubber beltline moldings seemed fine, but higher-trim models, even the top-flight Premier, did not. Roughly three-quarters of the chromed Equinoxes, to varying degrees, showed some trim lift. Always on the rear door, and always lifting towards the front.

Cadillac CT6 trim

These are new vehicles, not tired rides awaiting their final owners on a dusty BHPH lot. Never mind initial quality and long-term durability, all of which might prove perfectly satisfactory on the new Equinox — first impressions are everything. For a model that tops out above $40k, no one wants a visible imperfection from day one. Not only is it a red flag to wary dealer (and brand) visitors, it’s a nagging concern for new car owners. The lying in bed, staring at the ceiling, wondering if you’ve made a big mistake kind.

It’s also the kind of thing that, if combined with other minor gripes, could lead an owner — or reviewer — to wonder exactly what GM’s game is. (Check out former managing editor Mark Stevenson’s scathing takedown of the second-generation Chevrolet Cruze for a perfect example of this.)

Curiosity now satisfied, I fired off an email to General Motors. Has the company noticed this? What’s causing it?

TTAC’s resident parts encyclopedia, Bozi Tatarevic, speculated that improper tempering could be the culprit. As it appears to be a snap-in molding, insufficient anchoring could be another factor. Who knows. Whatever the cause, the Equinox seems the largest recipient of GM’s wandering trim, though the LaCrosse and CT6 examples show it isn’t the lone victim.

“It looks like we have just recently seen some of the lifting you describe due to high heat that wasn’t seen in original testing,” replied Tara Stewart Kuhnen, GM’s media officer in charge of Chevrolet crossovers. “We will absolutely help remedy this issue if it’s found on a new Equinox.”

It wasn’t seen in testing? That’s certainly odd. Yes, it was hot in the Northeast this past week, but GM sends all of its new vehicles to its Yuma, Arizona test facility for hot-weather testing long before a model ever sees a dealer lot. Ontario doesn’t hold a Roman candle to Arizona for heat. Nor does Chris Tonn’s home state of Ohio.

While GM wouldn’t speculate as to the cause of the issue, Kuhnen reiterated her original statement in reply to TTAC’s follow-up query. “To my understanding, this issue was not seen in any initial heat testing.”

As for owners concerned about this imperfection, Kuhnen said GM “will fix any misplaced trim as a part of normal warranty.” One wonders whether the replacement trim has a greater ability to stay in place than its factory-fresh predecessor.

[Images: © Steph Willems and Chris Tonn/The Truth About Cars]

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74 Comments on “The Strange Case of the 2018 Chevrolet Equinox’s Wandering Trim...”


  • avatar
    DeadWeight

    This is a result of GM’s ‘One World Lowest Bidder’ policy (if a vendor can’t match the lowest price any division of General Motors can get from the lowest-cost bidder in China at any given time, any prospective vendors should NOT bother bidding on supplying GM).

    The trim in this case is secured by adhesive made from the spit of children in a Myanmar village; the “factory owner” there (in a giant thatch hut) gives chewing tobacco to 4 to 7 year olds then has them spit into a giant reservoir in the center of the hut.

    It’s fermented in the sun for 3 months then shipped to GM.

    • 0 avatar

      race to the bottom is usually a recipe for disaster.

      • 0 avatar
        SCE to AUX

        ‘race to the bottom’ is an easy catch phrase, but it’s really what we all want; nobody asks to pay more for their products.

        Next time, race to the top and buy an American-made computer or pair of shoes, so your friends can know you’re not participating in the race to the bottom.

        • 0 avatar
          DeadWeight

          Next Up: General Motors Vehicle Kiosks at Harbor Freight (with prominent displays for Buick Envisions and CAdillac CT6 PHEVs).

        • 0 avatar
          Phillin_Phresh

          @ SCE to Aux – I see your point, but most Americans don’t buy their car based on the sticker price; they buy it for the monthly payment. Why can’t GM manage to make quality cars? They all have a distinct feeling of cheapness, without exception. Just another example of GM’s contempt for their customers.

        • 0 avatar
          jalop1991

          “‘race to the bottom’ is an easy catch phrase, but it’s really what we all want; nobody asks to pay more for their products.”

          Speak for yourself. Some of us recognize that price does not equal value, and that it’s the cheapest man who spends the most.

          Things that are worth having, cost money. You can’t get around it.

          My problem is, when I TRY to buy something of value I’m frequently blocked by a society that thinks price=value. By manufacturers and vendors who think I WANT the lowest price thing that could possibly be called that thing.

          No. I recognize that some things cost money. Please give them to me. For example, I want a lock cylinder on the passenger door and on the trunk/hatch. I want the passenger door to be part of the keyless entry system. I want real leather, not faux leather–no, Mercedes, MB Tex is not a valid substitute no matter how many times you say it is.

          But morons who think that price=value, and who refuse to acknowledge that nice things cost money, have forced the race to the bottom.

          I would MUCH rather have a few well-made things than a houseful of cheap Chinese crap.

          Me, I’m too poor to buy cheap.

          • 0 avatar
            SCE to AUX

            @jalop1991: I actually agree with you, but I guess I wasn’t being clear.

            The B&B here too often equate describe the ‘race to the bottom’ as cost-cutting. But every product is built to a certain cost, whether it’s a toy, a car, a passenger plane, or a medical device. Consequently, reducing costs is always one of the goals of any mfr who wants to stay in business.

            There are plenty of mfrs who do this reasonably well – Hyundai and Toyota have proven that you can cut costs without cutting quality, ‘quality’ being a very subjective term.

            There is no excuse for the chronic loose trim in today’s example, although as I said below, its root cause is probably a hastened development schedule and slipshod engineering.

    • 0 avatar
      RedRocket

      Yes, unlike the handcrafted high-end trim used on Fords, Dodges, Nissans and Hyunkias.

      Get some new Schick, whydontcha?

      • 0 avatar
        Secret Hi5

        New Kickstarter campaign: Get Deadweight into an Equinox with a loaded 357. Will he blow his own brains out?

        • 0 avatar
          SCE to AUX

          @Secret Hi5: I know you’re joking, but that’s in poor taste and you should retract such a statement.

          • 0 avatar
            JohnTaurus

            I’m forced to agree.

          • 0 avatar
            Secret Hi5

            @SCE_to_AUX,
            It was a joke in direct reference to Deadweight’s own comment in this TTAC article:
            https://www.thetruthaboutcars.com/2017/09/2018-chevrolet-equinox-fwd-lt-2-0t-review-giddy

            Deadweight said: “What a depressing-a$$ vehicle. Does it come with a loaded .357 Revolver in the driver side door-pocket, for when the sea of cheap, poorly-grained plastics and other noxious materials is the straw that breaks the back of the drudgery, and the driver needs immediate relief from this sort of existence?”

            I suppose the site admin can decide if both comments need to be deleted.

          • 0 avatar
            DeadWeight

            SCE, you have a lot of class to step up to the plate and admonish someone for what, under ordinary circumstances, could be construed to be an over-the-line statement.

            John, you’re a gentleman, too.

            But Hi5 is absolutely correct and I immediately got the call-back reference to my comment in the Equinox review, which I own.

            If only some of our very high-up elected officials had the class and dignity many on TTAC display daily (admittedly, I could do much better, also).

            One of the big causes I am going to dedicate myself to is the anti-bullying movement, as I now see the pernicious, wicked effects that bullying particularly has on younger children (I’m going to actually get involved in an official anti-bullying program in our little one’s school and district).

            I write my comments here on the basis that we’re all adults and everyone can deal with even the darkest of humor, but I would not want all my comments (and greatest hits) to be read by younger people, so maybe I need to check myself more frequenttly and with greater scrutiny.

      • 0 avatar
        jalop1991

        What’s your problem?

        I recognize, for example, that I can get demonstrably better things from Lexus, for example, compared to what Toyota uses on ostensibly the “same” car.

        But the same is not true of Acura, necessarily.

        If GM wants to go their route, well, fine–but let GM buyers get what they get.

    • 0 avatar
      dukeisduke

      It’s Burma, not Myanmar.

    • 0 avatar
      Guitar man

      Nothing to do with Myanmar ; the fault occurred at assembly in the good old US of A.

      Its actually quite difficult to get trim to fit in multiple straight positions across doors and panels ; that’s why most cars don’t have chrome strips on the sills anymore. This is really a design issue.

      The white car appears to have a strip that has been pulled off or wasn’t snapped on. The others have dorr alignment problems ? They used to fit the doors on in the factory by banging on the hinge with a hammer to true the fit. They are probably installed by robots now.

      • 0 avatar
        volvo

        My limited experience over cars I looked at in the last 5 minutes examination differs.

        1972 MBZ 320,000 miles. Owned from 1980. All Chrome strips align near perfect.

        2007 Honda Accord 160,000 miles. One owner chrome colored strips (probably plastic) align perfectly.

        2009 RAV4 (J vin) 50,000 miles. One owner. Black strips at window sill align perfectly.

      • 0 avatar
        NormSV650

        Equinox is assembled in Oh-Canada. My 2016 Buick Envision has the best aligned trim I have seen in awhile. Honda doesn’t count as the area where the door closes the gap is too large, leaving the satin gap close to 3/4″ in some areas.

        The Envision has the most perfect paint job from factory with no fish eyes, debris under the paint, or orange peel on dark colors. Better than my Canadian assembled GMC or Cadillac.

        If want consistent door trim misalignment beside Ford Edge, check out Tesla as even the journalist taken notice.

        Or just click on the Odyessey forum for bad fit and finish, inside and out. Maybe Tim Cain can shed some light on Honda’s fittings.

        http://www.odyclub.com/forums/#/topics/303330?page=4

    • 0 avatar
      xtoyota

      How about a little final QC inspection ??????
      Fined some QC inspectors :=)

    • 0 avatar

      Actually this is resolved with a shim in the door installation tooling and another right at fit.

      The Caddy is bad memory in an injection molding.

  • avatar
    PrincipalDan

    Doing the same thing on my wife’s 2016 Terrain and given that Theta platform was built (in one for or another) from 2002 to 2017 you would think they would have figured out all the kinks.

  • avatar
    honda1

    GM at its finest, I thought it was 1982 all over again.
    People actually buy this crap?
    Laughable.

  • avatar
    Truckducken

    GM gonna GM. Back in the day you could usually count on the trim and headliner expiring about the time you made your last payment. Now, in this age of far better adhesives, they’ve managed to make it worse? Truly impressive – in a sad way.

  • avatar
    RedRocket

    I see the usual suspects are flocking to this article like bluebottle flies to horse dung.

  • avatar
    SCE to AUX

    It’s a design and testing issue – improper snap fits, and/or improper adhesive specification, and/or improper characterization of the thermal behavior of the parts in question. Actually, if it’s an adhesive issue, I’d expect to see this occur in cold weather rather than hot. But Matt said it’s a snap fit, anyway.

    A lesser possibility is that the trim supplier is making the part out of spec, or that the spec is wrong to begin with.

    I would not blame assembly labor. Most car assembly is pretty poka-yoke at this point, so these trim pieces should just snap into place without finesse.

    The root cause, however, may be a rushed development schedule. There is a lot of stuff to get right in a vehicle; trim lift is certainly near the bottom of the check list.

    • 0 avatar
      honda1

      Like I said, gm at its finest.

    • 0 avatar
      dukeisduke

      It’s probably out-of-spec parts – the “bump” or whatever it is that causes the part to hold in position isn’t big enough, so the part moves a little bit. Probably Chinese-made garbage; parts are a “reasonable approximation” of what the customer wants. Basically, the concept of chabuduo, or “close enough” in action. Here’s a good article, that got me to start reading stuff from Aeon:

      https://aeon.co/essays/what-chinese-corner-cutting-reveals-about-modernity

    • 0 avatar
      volvo

      1. Does the assembly labor not see the defect? Cannot they bring it to attention of their supervisor.

      2. Is there not quality check as the car rolls out of the factory, is taken into the dealer’s inventory or delivered to the customer?

      3. When I see this one thing that comes to mind is if they can’t get the cosmetics right how bad are things under the skin.

      • 0 avatar
        Guitar man

        1. No, by the time they’ve reached the supervisor the car is half a mile away !

        2. Trim adjustments are the responsibility of the dealer, that’s what the dealer delivery fee pays for.

  • avatar
    gearhead77

    My ’16 Cruze Limited had the left front fender misaligned, but the fit to the door was fine ( didn’t rub). Then, they(the dealer) tried to fix a clunk in the rear end and most have noticed this, so they fixed the fender fit.

    Then the door rubbed on the fender, so they adjusted it again. Now the fender bulges slightly, but the door doesn’t rub. It still has the clunk (they all do that they said, after a week at the dealer and GM intervention).

    There will be no more GM products in my garage. Just not impressed enough to give them anymore money. After all, my “Limited” was the end of the run of that bodystyle and that’s usually when GM has the bugs worked out. And having had the ’17 Cruze as a loaner in sedan and hatch form, they fixed some stuff (power,ride and handling) but made it noisier and less refined somehow.

    I’ll put some miles on my VW Golf before I judge it, it’s already won me over by being decent all the way around. Time will tell if the VW myths are true or not. My 04 Jetta wagon 1.8T was fine and I bought it used from a clueless Ford dealer.

    If there’s flaws in the Golf, I haven’t found them yet.

    • 0 avatar
      DeadWeight

      The new Golf is an EXCELLENT car and as good as an Audi A3 (arguably A4), because it is one, and the Audi A3 is an excellent car (but overpriced compared to the VW, obviously).

      GM nas not and never will be capable and/or willing to produce a vehicle in the new Golf’s segment that’s half as good in terms of chassis, suspension, brakes, steering, interior and exterior quality, etc.

      • 0 avatar
        ToddAtlasF1

        “GM nas not and never will be capable and/or willing to produce a vehicle in the new Golf’s segment that’s half as good in terms of chassis, suspension, brakes, steering, interior and exterior quality, etc.”

        That’s ridiculous. GM’s efforts are at least half as good as VW’s. The question is whether or not they’ll ever be half as good as Toyota’s.

        • 0 avatar
          DeadWeight

          VW is better than Toyota is terms of driving dynamics and chassis, IMO, but yes, obviously Toyota meets a far higher reliability and durability metric than VW (let’s all hope that new VW, going forward, can improve on reliability and durability because they beat Toyota and the Japanese when it comes to interior materials quality, switchgear, ergonomics, chassis and suspension attributes, paint quality, etc.).

          The new Golf can be had for around 20k-21k in lower trim models with the 1.8T motor and is essentially a bargain priced Audi A3. A GTI can be had for around 24k-25k.

          Either drives and feels 5x better than a comparably priced/sized Toyota.

          • 0 avatar
            NormSV650

            The Golf is an economy car for the rest of the world

          • 0 avatar
            ToddAtlasF1

            Your idea of superior interior materials quality means stuff that turns into delaminated cardboard and blisters while a Toyota’s interior is still a wipe-down away from looking new. Your idea of superior switchgear is switchgear that fails. Maybe you don’t know what you’re talking about.

  • avatar
    S2k Chris

    My TSX has body-color trim adjacent to the windshield that tends to pop up over time. I Gorilla-Glued the s*** out of it and clamped it down over night and it is better (but still not flush/perfect). A quick check of the TSX boards suggests I’m not the only one. Let’s not pretend this is a GM-only thing.

    • 0 avatar
      MrGreenMan

      That stuff works wonders – I Gorilla glued the shopping cart protector on my old Malibu when some delightful woman rammed a cart into it, and it was thereafter perfect. I had some other wandering trim after about 10 years – once glued down, it stayed put.

      Now, that was 10 years or body-trauma-related; this is GM cheaping out on things.

    • 0 avatar
      ToddAtlasF1

      Was your TSX falling apart the day you bought it? These are new cars on dealer lots, not cars too old to be on their original leases.

  • avatar
    ajla

    Suddenly my Charger doesn’t seem so bad. The trim alignment isn’t perfect but it is certainly no worse than these examples.

  • avatar
    whitworth

    My philosophy is that if a car company screws up on obvious and easy to fix parts of a vehicle, you better believe there’s going to be massive problems on the more complicated parts.

    If you can’t lay some chrome trim on properly, good luck with a modern drivetrain.

    • 0 avatar
      JMII

      My theory is the opposite. I bet they get the major power/drive train stuff right but screw up the little details like trim (interior and exterior). Which engineering team gets the R&D money? I bet the trim department has the same budget as the windshield wiper department. They clearly just phone this stuff in. My experience is this type of trim piece snaps in with small plastic clips. The piece itself is also made of plastic. Temperature, application force and care during alignment will result in various levels of sloppy looking. Many years ago such piece would have been made of real metal in which the clips were part of the original casting.

      Its hard to tell but from the photos is looks like some of these cars have misaligned DOORS. The doors are removed during paint and assembly then bolted up again later. Not sure they even both to shim such pieces these days, they just slap them together and move down the line. Which begs the questions of how its not caught at final inspection. Or as many have suggested this is par for the course and considered “in spec” which would be even more embarrassing.

      This is one of those small things that would drive me nuts every time I washed the car.

  • avatar
    JEFFSHADOW

    My 1984 Buick Le Sabre Limited Coupe still has perfect trim and bright work.
    Over 33 years later and perfection on wheels!
    Now if only someone out there in TTAC-land knows what can be done about the plastic body trim on the 1995 to 1999 Oldsmobile Auroras. It heats at a different rate than the body metal and the trim twists out and starts to double on itself. One piece runs from the lower windshield to the trunk.
    Strange that the Buick Riviera coupe of 1995-1999 did not have this trim.

    • 0 avatar
      Lorenzo

      Your Buick was probably built at the Buick City plant, the last of the plants dedicated to one make. The last time GM won a plant quality award was for Buick City in 1999. They closed the plant that year.

  • avatar
    slavuta

    I have on my phone Cherokee panels (not lined up)

  • avatar
    Shockrave Flash Has Crashed

    I’ve sent Mary an email, I’ll update all of you when she gets back to me. Maybe if they moved them to Manhattan that would fix it. From SoHo down to brightwork, they must have fixed them all.

  • avatar
    Silence

    GM truly builds some astounding junk. I saw the new Corvette at the showroom, and it looked like they threw the body panels at it. ALL of their vehicles stink to high heaven inside, like they soak everything in formaldehyde for a week before shipping them out.

    • 0 avatar
      golden2husky

      My first year Vette has a 98% perfect fit. However, I have seen some C7s with moderate misalignment. In today’s age, panel fit should be a given. As for the stink, well, yes. I left my convertible in the sun with the top down for several weekends to help make that smell go away…

    • 0 avatar
      DeadWeight

      My buddy bought a new C7 for 54k last year, with the really well-designed (and light weight) Targa top.

      It’s not perfect, but it’s probably the best screwed together GM vehicle I’ve ever driven and MILES ahead of the prior gen Corvettes and good enough to not be totally embarrassed in terms of fit/finish and materials quality by some German (*cough* Porsche) performance cars costing twice as much.

      It can also legitimately hang with some German and Italian sports cars costing 2x to 3x as much – 460 horsepower feels all of it with something torque and a really excellent chassis and steering and handling in the C7.

  • avatar
    cartunez

    New 2018 Honda Odyssey suffers from the exact same thing. I thought it as me at first but every last one of them (8) at a dealership here in Northeast Florida suffers from the same thing including misaligned trim. I think there have been several articles written on TTAC about this and its true. The little things kill you and turn you off a brand. This is why for me Toyota and Lexus new or used are the standard. Of course Toyota is not perfect but they are more hit than miss in the fit and finish arena.

  • avatar
    ttacfan

    Last year I purchased out-of-lease Buick Encore with ~20K miles on it. After I got it home, I noticed that trim on one of the windows was sitting the same wonky way. It also felt loose. When changing oil ~4K miles later, I complained about this trim. Dealer replaced it under warranty. It looks aligned and pretty firm now.

    • 0 avatar
      rudiger

      I’m actually glad to hear the problem was resolved with little hassle. In the past, a typical GM dealership would have resolved this in one of two ways:

      – “They’re all like that. There’s nothing we can do”.

      – They’d actually try to repair it, but it’d come back exactly the same or have made it worse.

  • avatar
    DenverMike

    GM knows anyone buying a new GM isn’t so considered with fit-n-finish. It’s not why you set foot on the GM lot.

  • avatar
    White Shadow

    My 2017 Grand Cherokee has the same poor trim alignment. So did the 2015 Grand Cherokee that I owned prior. In fact, every Grand Cherokee from 2014 and up that I’ve looked at all had the same issue. I guess it’s normal?? Sadly, I think so. Piss poor QC.

  • avatar
    Speed3

    This is why I’ll never buy GM — probably…

  • avatar
    AK

    My 2015 Ford Focus ST had this issue on the driver’s side rear door trim… Lifting up.

    The dealer overnighted a new piece of trim. Went in the next day and they not only broke the new piece while installing it (pressing it into place), but they also managed to put a 2.5 inch long scratch in my door right below the trim. Excellent.

    They ordered ANOTHER piece of trim. They installed it (this time without breaking it or scratching my door) and of course…it still lifted.

    I love Ford quality and Ford service.

    • 0 avatar
      DeadWeight

      I’ve owned 3 Fords and will never own another as long as I live, specifically because of the horrendous nature of their dealerships.

      1 Ford (Mustang 5.0) was good reliability wise, 1 was okay and the other was pi$$-poor, but in every case, the 3 separate dealerships I had to deal with for recalls or while under factory warranty were absolutely horrendous in a sleazy, slime-oozing way that would shame ANY Kia dealership – and this is in the metro-Detroit area.

      It’s not just me, either. I know MANY business owners with fleets who switched their vehicles to different manufacturers specifically because of having to deal with Ford Dealers and Ford NA HQ.

      Ford Dealerships SUXPCK A$$.

      • 0 avatar
        AK

        Ford service/dealerships are ASTOUNDINGLY bad.

        I’ve gone through 6 of them in the Chicago suburbs during the past 3 years and none of them have done even an acceptable job.

        I never thought service was such a big deal but once you deal with the goons at Ford, you’ll suddenly understand customer satisfaction surveys.

  • avatar
    JSF22

    This is absolutely true of every CT6 I have looked at closely, especially the rear edge of the right rear door. But for what I think is the current worst example of something just plain built wrong, look at the back of any current body Ford Fusion. The top of the trunk lid will be flush with the rear fenders. The bottom of the trunk lid will be even along the bumper. But the taillights in the fenders and the taillights in the lid NEVER line up correctly. Sometimes the top line is correct, sometimes the bottom, but never everything. I think they just plain did the dies wrong and never replaced them. A staggering level of saying, “aw, fvck it, this is good enough, the fleets that buy these things will never notice.”

    • 0 avatar
      DeadWeight

      The more time that passes, the more people realize that I was correct for absolutely smashing the Cadillac faux-comeback narrative being planted about Johan, Melody & SoHo (circa-2012).

      The CT6 is really shoddily put together, too, in terms of interior materials (poor quality of materials, and weird mishmash of colors and textures, with improper fitment and really cheap feeling plastics) and awful exterior assembly.

      The CT6 is actually far worse than the just okay CTS, yet is Cadillac’s current flagship and flag-bearer.

      But Johan guaranteed parity in terms of brand equity with Mercedes, Audi, Lexus and BMW and 500,000 Cadillacs sold by 2020 (26 months from now).

      Cadillac is a really bad, really sick joke with morons running (and ruining) it.

  • avatar
    Hummer

    GM has always put its FWD cars together shoddily. Yet for some reason morons keep buying the shoddy GM vehicles rather than paying a little extra to have something that’s Not a 4 cylinder penalty box, but rather put together by people that are proud of what they’re building.

    Is anyone every really proud when it comes to the Equinox? Workers? No just want a steady job. Dealers? No just stock what sells. Consumers? All they can afford since the Tahoe that once filled this price bracket has doubled in price.

  • avatar
    wiseweasel

    Wow, everyone that is pretending this is a GM/domestic only thing here is hilarious. My NEW Honda shipped with similar issues (along with other worse trim issues). A quick check of the forums for most vehicles will most likely provide similar results. Most of these are adjustable to correct for body panel alignment.

    Could the QC be better in GM vehicles? You betcha. Is it similar with most other automakers… Yup.

  • avatar
    bryanska

    YES!!! It’s everywhere!

    My 300C spent 33 days in the body shop after an immense hail storm. About HALF of the replaced trim is not right. And it’s mostly snap-in!! That means the vendors are selling crap, right? And these are supposed to be certified replacement “OEM fit” parts.

    A lot of taped trim is also coming off. I wonder if it’s a new paint thing.

    One thing for sure: my 300C has been pretty reliable. The problem comes when ANYONE other than me touches it. There have been more do-over trips than actual repair trips. The dealer enthusiastically fixes… the wrong thing. The hail shop left my car in a hot mess. The local hipster mechanic broke the bumper fascia clips.

    I wonder if an OEM would give me a discount if I waived the warranty. I’m a much more careful mechanic for most repairs than the dealer.

  • avatar
    seth1065

    It seems most new cars have this issue based on the comments , is there one source supplier for this, is it the dealer who should fix this, I doubt the line workers would let this go, doe sit happen when it gets on dealer lots? Hopefully it is just a annoyance and a quick dealer fix but it does make one wonder why should I give x my hard earned money.

  • avatar
    mmreeses

    factoid of the day: since 2012 GM has spent $25 billion on share buybacks and dividends versus plowing some of that $25 billion into R&D. This represents more than 90% of its adjusted automotive free cash flow over the same period.

    Is this wise or foolish? Doesn’t matter. Shareholders want buybacks and the CEOs comply.

    http://www.gm.com/mol/m-2017-mar-0328-shareholder.html

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