QOTD: Which Automaker Do You Hold a Grudge Against?

Steph Willems
by Steph Willems

We’ve all been burned at one time or another. As time passes, the chances of a rip-off, raw deal, or money-draining, hair-pulling lemon grow greater. Maybe you didn’t like the cut of the salesman’s jib. Maybe the dealership botched or sidestepped a necessary repair. There’s no limit to the number of ways a car, or a car company, can turn once-happy customers into sworn enemies.

In my family’s lineage, the only automaker that really fits this bill is Chrysler. Old Chrysler. Often Bad Old Chrysler. And yet, it wasn’t always that way, nor did it stay that way. But for a period of a few decades, Chrysler Corporation’s name was mud, despite the rosy, horsepower-clouded memories of a family member once seduced by Good Old Chrysler.

The first cut is the deepest, they say, and Chrysler came at the remaining members with a meat cleaver.

The relative who actually possessed good memories of the company was my grandmother on my mom’s side, rest her soul. In her opinion, the greatest purchase of her life, besides that satellite dish back in the 1980s, was a red 1969 Dodge Swinger 340. The hot Dart. Not the hottest, but hot nonetheless.

Stricken with Dodge Fever, my barely five-foot grandmother decided a little low-end Mopar muscle was just the thing to keep the Sixties alive. She was Dodge Material. So, after selecting the right color and options, including a 3-speed Torqueflite, grandma joined the Dodge Rebellion.

Because we’re talking about Good Old Chrysler, it was a match made in heaven. No mechanical issues. A long lifespan. Prodigious power. And don’t think for a second that she only drove it on Sundays and never once tried to “see what it could do.” Oh, she did.

Seven years later, her daughter, my mother, saved up nearly a whole year’s salary to buy her first and only brand new car. Just like her mother and the Swinger 340, this vehicle beckoned from both the showroom and the magazine ads. It looked even better on paper. It was new to the market. It was efficient. It was Motor Trend’s Car of the Year. It was rushed to production. It was the final nail in the coffin of a company spiraling towards bankruptcy. It was…

…the 1976 Plymouth Volaré.

The Volaré’s Lean Burn-equipped Slant-Six stalled at every stoplight during warm-up, requiring the blowing of stop signs until the needle reached “hot.” A falling tear was enough to perforate the unprotected, corrosion-addicted front fenders. Eventually, an automated car wash brush punched a hole right through.

The inherent problems with that vehicle, while cleared up in subsequent model years, left such a bad impression that my mother swore off the company entirely. I recall a tan-colored, early-80s Plymouth Aries wagon in my youth, but that vehicle — bought by my father — proved the most short-lived vehicle of my youth. Like a gust of wind, it disappeared just as quickly as it came.

Fast forward to the turn of the new century. With little cash in his pocket, your author’s first hastily selected used car was — *drumroll* — a 1993 Plymouth Sundance. A base, manual-transmission two-door. With plenty going for it, mainly comfort, roominess, and a very low sticker, fuel flow issues soon provided a crash course in hitchhiking. In the space of one year, an intake valve seized, knocking a cylinder out of commission. The catalytic convertor melted. The fuel pump died. The hood latch gave out as I chivalrously ferried a carload of female friends home through a nighttime snowstorm. Suffice it to say, the Sundance was determined to make less than its factory 93 horsepower at any given time, and hell-bent on devouring every cent in my bank account.

I sold it to a co-worker.

While a Chrysler product hasn’t graced my driveway since, the company, now with an Italian flair, eventually won over my parents. It took decades, but the crazy deals available on the model which dare not speak its name (at least not here at TTAC) proved impossible to resist. Oh, and what’s my sister driving? A Dodge Journey, for exactly that same reason.

If you’re looking for the most possible room in a vehicle with zero miles on the odometer for the least amount of money, you too could be Dodge Material.

So tell us a story, Best and Brightest. No doubt there’s an automaker that earned your scorn, ire, and hatred. Are you willing to forgive, or will the two sides never again meet?

Steph Willems
Steph Willems

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  • 228 228 on Jul 21, 2017

    Tesla. Beta testing software while paying THEM $100K.

  • Wmunn Wmunn on Aug 04, 2017

    For me It is Toyota, specifically the v6 in the 2000 Avalon. I purchased this vehicle used from a toyota dealer in 2001, with 30,000 miles on the clock. At first, everything started out fine, other than the crappy job they did cleaning the interior. After I cleaned it properly everything was fine, until it wasn't. Huge plumes of smoke began emanating from the tailpipe on cold start about 6 months into my ownership. A trip to the dealer resulted in a new set of valve seals being installed and they sent me on my way. flash forward a few months and I was driving home from work on the interstate and there was a huge BANG noise from the engine compartment, followed by a hole in the hood and a windshield covered in motor oil. After being towed to the dealer, I was told my engine failed, and would not be covered under warranty due to insufficient maintenance on the engine oil, had resulted in "sludge", a term I had never heard prior to this. It was at this point I told the service manager he might want to check his records, as the vehicle had an oil change done at this very dealer precisely every 3,000 miles since I had purchased it from them. With a sufficient amount of egg on his face they proceeded to repair the car by replacing the engine. This resulted in 4 quarts of engine oil on the floor of my garage the very next morning. This resulted in me insisting the service manager come and clean the oil off my garage floor and take the car back to fix it properly this time. 1 year later and about another 30,000 miles resulted in the exact same engine failure. same exact reason, same exact solution . replaced engine a second time. Mind you, this vehicle was my very first and only engine failure EVER..... never again will I own a toyota. They don't deserve the name they carry.

  • RHD They are going to crash and burn like Country Garden and Evergrande (the Chinese property behemoths) if they don't fix their problems post-haste.
  • Golden2husky The biggest hurdle for us would be the lack of a good charging network for road tripping as we are at the point in our lives that we will be traveling quite a bit. I'd rather pay more for longer range so the cheaper models would probably not make the cut. Improve the charging infrastructure and I'm certainly going to give one a try. This is more important that a lowish entry price IMHO.
  • Add Lightness I have nothing against paying more to get quality (think Toyota vs Chryco) but hate all the silly, non-mandated 'stuff' that automakers load onto cars based on what non-gearhead focus groups tell them they need to have in a car. I blame focus groups for automatic everything and double drivetrains (AWD) that really never gets used 98% of the time. The other 2% of the time, one goes looking for a place to need it to rationanalize the purchase.
  • Ger65691276 I would never buy an electric car never in my lifetime I will gas is my way of going electric is not green email
  • GregLocock Not as my primary vehicle no, although like all the rich people who are currently subsidised by poor people, I'd buy one as a runabout for town.
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