Lawsuit Targeting Ford for Faulty Transmissions Powershifts Into High Gear

Steph Willems
by Steph Willems

Ford’s dual-clutch PowerShift transmission has made the Blue Oval a number of enemies over the past several years. Now, nearly 7,000 U.S. Ford owners are looking for a pound of flesh.

A lawsuit filed against the automaker is seeking compensation for individual damages claimed by the plaintiffs, all of whom own a 2012-2016 Ford Focus or 2011-2016 Ford Fiesta. The suit, which is just the latest of many, contains a familiar complaint about Ford’s small-car tranny. Basically, that it’s awful, and not even an exorcist can free it from its demons.

The owners cite “shuddering, slipping, bucking, jerking, hesitation while changing gears, premature internal wear, delays in downshifting and, in some cases, sudden or delayed acceleration” as the reason for their dissatisfaction, Automotive News reports. Unlike some class actions, the persons behind this suit (filed late last month) aren’t simply looking to divvy up a pile of cash. Each plaintiff wants Ford to cover exact costs.

Ford has issued numerous technical service bulletins to dealers — the suit claims 20 — since the transmission’s debut, all in a bid to stem the flow of complaints. Despite software updates designed to smooth balky shifts, the plaintiffs claim no fix has worked.

Three years ago, Ford extended the powertrain warranty on PowerShift-equipped vehicles. The warranty went from five years or 60,000 miles to seven years and 100,000 miles. While Ford offered a similar extended warranty to Australian customers, that didn’t stop a class-action lawsuit filed from Down Under.

Ford settled another PowerShift-related American class action back in March.

“Ford must be held accountable for design and manufacturing defects of the PowerShift transmission that has compromised the safety of the vehicles and cost owners significant loss in vehicle value, reliable transportation and time,” said Ken Stern, founder and principal of Stern Law PLLC, in a statement. The firm filed the most recent suit with the Wayne County Circuit Court.

Ford hasn’t commented on the latest PowerShift lawsuit, only issuing a statement regarding its commitment to delivering high-quality vehicles.

Steph Willems
Steph Willems

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  • Zackman Zackman on May 31, 2017

    That transmission in our rental Focus last fall in Florida drove both of us crazy, I thought it was a bad one. Why in the world would a car maker put a tranny in a car that felt like it was falling apart? Hope Ford puts a better one in its cars that came so-equipped.

  • 65corvair 65corvair on May 31, 2017

    Had a '11 Fiesta with the manual. The car was junk. Had Focus rentals a couple of time. The first one my wife scolded me and told me to drive normal. I told her I don't know how to drive an automatic. My son is shopping for a small car like a Focus. I told him that the auto wasn't to be considered. I wonder if the '17's with the power shift is any better then in '11 when they were still new.

    • See 2 previous
    • Forward_look Forward_look on Aug 31, 2018

      @forward_look I might also point out that I get over 40 MPG in mixed driving. Max is around 50 MPG on flat rural roads at 55 MPH. I almost bought a C-Max instead, would save very little gas for much more money.

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  • 1995 SC I will say that year 29 has been a little spendy on my car (Motor Mounts, Injectors and a Supercharger Service since it had to come off for the injectors, ABS Pump and the tool to cycle the valves to bleed the system, Front Calipers, rear pinion seal, transmission service with a new pan that has a drain, a gaggle of capacitors to fix the ride control module and a replacement amplifier for the stereo. Still needs an exhaust manifold gasket. The front end got serviced in year 28. On the plus side blank cassettes are increasingly easy to find so I have a solid collection of 90 minute playlists.
  • MaintenanceCosts My own experiences with, well, maintenance costs:Chevy Bolt, ownership from new to 4.5 years, ~$400*Toyota Highlander Hybrid, ownership from 3.5 to 8 years, ~$2400BMW 335i Convertible, ownership from 11.5 to 13 years, ~$1200Acura Legend, ownership from 20 to 29 years, ~$11,500***Includes a new 12V battery and a set of wiper blades. In fairness, bigger bills for coolant and tire replacement are coming in year 5.**Includes replacement of all rubber parts, rebuild of entire suspension and steering system, and conversion of car to OEM 16" wheel set, among other things
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