Bark's Bites: If You Won't Buy A Cadillac, Maybe You'll Borrow One?

Mark "Bark M." Baruth
by Mark "Bark M." Baruth

Oh, Cadillac. Sometimes I feel bad for you, what with your rebadged Impalas, your ATS wasting away on dealer lots for $15,000 under sticker, your XT5 badges that look exactly like XTS badges — it’s enough to make a man pity you.

But then you go and do stupid shit like starting a “Luxury Subscription Service,” and I lose any sympathy I have managed to scrape together. Yes, Cadillac thinks that renting you a car (that nobody wants to buy) for $1,500 a month is a great idea, and it has all the early signs of being something that Cadillac has excelled at recently — being a complete and total failure.

In order to get some sycophantic press for their service, Cadillac enlisted those willing idiots known as “autowriters” to be beta testers for the program. Josh Rubin at Cool Hunting gave a brilliant review of the program, right above his photo gallery of Lululemon’s Men’s fashion (I am not fucking kidding you). Let’s see what Josh had to say:

“Today, BOOK by Cadillac goes live in the NYC metro area with a $1500 monthly service that removes the hassle from car ownership, with added benefits like being able to swap between the brand’s different models (all are the latest models with top level appointments) based on your specific need or whim and having the car delivered when and where you desire, and additional benefits like a concierge to help take care of other things.”

So you get both added benefits and additional benefits? Damn, bro. No wonder it costs $1,500 a month.

“The intent is to allow you to enjoy life’s experiences by eliminating the hassle, cost and inconvenience of owning a car.”

Owning a car? Ermahgerrd, amirite? That’s just, like, so flyover state. Let’s not trigger poor Josh by asking him if he knows anybody who owns a pickup truck.

“The program unveiled today maintains the key points of the pilot we participated in, but with some basic refinements that resulted from insights our twenty-some-odd cohorts offered during the regular feedback sessions we joined.”

Look, guys! I’m so important that they used my feedback to improve a program I couldn’t possibly afford!

“Our pattern was to have a regular car and then swap for special occasions, however other program participants swapped more frequently without playing favorite to one model over another. It’s that seamlessness, combined with the fact that every car we drove felt brand new, that differentiates BOOK from other car sharing services.”

It was so seamless, in fact, that Josh used the word “seamless” three times in his review of the service. Hmm, I wonder where he got the idea to use that particular word. Seamless. Seamless. Seamless. Oh, no, I’ve accidentally summoned…

“To better understand the nuances of what BOOK by Cadillac means for the brand’s business, we sat down with Melody Lee, Director of Global Marketing.”

Okay, Melody, hit us with your millennial-speak. Go!

“BOOK provides all the joy of ownership, but with the flexibility, simplicity and ease of sharing — and it does this through a seamless experience that’s tailored to our members and their needs.”

I knew it! Damn you, Melody Lee, and your seamless speaking!

“The initial New York pilot gave us innumerable insights into the preferences, behaviors and responses of today’s luxury consumer. The insights were incredibly valuable when applied for the next phase of BOOK, whether it was related to operations, marketing or customer experience. The biggest takeaway was that BOOK is not about the car; it’s about what the car can create in possibility for our customers.”

Well, duh. Of course it’s not about the car, because your cars are widely perceived to be trash. Just think of all the car I could actually own for $1,500 a month, which would allow me to buy a $65,000 car over sixty months and insure it to the gills. Here’s a list of just some of the cars I find more desirable than any Cadillac, in alphabetical order:

  • Acura MDX
  • Alfa Romeo 4C
  • Audi A6
  • Audi S5
  • Audi Q7
  • BMW M2
  • BMW M3
  • BMW X5
  • Chevrolet Corvette
  • Dodge Challenger/Charger SRT8 (or maybe even HELLCAT)
  • Ford Shelby GT350
  • Ford Focus RS
  • Genesis G80
  • Infiniti Q60
  • Jaguar F-PACE
  • Jaguar F-Type
  • Jeep Grand Cherokee
  • Land Rover Range Rover Sport
  • Lexus RC F
  • Lincoln Continental
  • Mercedes-Benz E Class
  • Mercedes-Benz C Class
  • Porsche 718 Boxster/Cayman
  • Volvo XC90

For fuck’s sake, Cadillac. Will you just stop it? Stop being gimmicky and hip and trendy and so 2000 and late and just make decent cars. You can’t convince New Yorkers to like your cars. In fact, New Yorkers hate your cars. The only Cadillacs being driven in Manhattan are Escalades driven by limo services. Nobody wants to be mistaken for a livery driver.

I look forward to hearing great things about the launch of this product…and then never hearing about it again, until it is quickly and quietly discontinued.

Mark "Bark M." Baruth
Mark "Bark M." Baruth

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  • RHD RHD on Jan 09, 2017

    The question that they haven't answered is WHY they are proposing such a strange, risky and potentially embarrassing car rental scheme? The answer probably is because they can't sell or lease very many Cadillacs, and have to resort to ideas hatched while taking microdoses of LSD in order to move the metal. Mary Barra is to Cadillac what Marissa Mayer is to Yahoo.

    • DeadWeight DeadWeight on Jan 10, 2017

      Coincidentally, dumb-as-a-bag-of-rocks Marissa Mayer "resigned" from Yahoo's board of directors today, on the day Yahoo changed its name. What a totally incompetent, clueless, disaster of a CEO, board member and generally totally incompetent person; General Motors should hire her immediately his very high level position. And it probably IS the case that "Book" is a say to unload unwanted Cadillacs into a fleet controlled by GM, where they can try and mitigate against a growing inventory glut, while reporting the in-service dates as "sales." Desperate times call for desperate measures (look for 2 year old low-mileage Cadillacs at 60% off MSRP in 2019).

  • DirtRoads DirtRoads on Jan 10, 2017

    I owned a nice Eldorado back in the 90s. I'm so glad I don't won a Cadillac now, although I'd love to try some of their Corvette-based models. And after reading all this, I'm still glad I've never lived in NYC. If you grew u pthat way it would be fine, but I didn't and it isn't. :)

  • SCE to AUX All that lift makes for an easy rollover of your $70k truck.
  • SCE to AUX My son cross-shopped the RAV4 and Model Y, then bought the Y. To their surprise, they hated the RAV4.
  • SCE to AUX I'm already driving the cheap EV (19 Ioniq EV).$30k MSRP in late 2018, $23k after subsidy at lease (no tax hassle)$549/year insurance$40 in electricity to drive 1000 miles/month66k miles, no range lossAffordable 16" tiresVirtually no maintenance expensesHyundai (for example) has dramatically cut prices on their EVs, so you can get a 361-mile Ioniq 6 in the high 30s right now.But ask me if I'd go to the Subaru brand if one was affordable, and the answer is no.
  • David Murilee Martin, These Toyota Vans were absolute garbage. As the labor even basic service cost 400% as much as servicing a VW Vanagon or American minivan. A skilled Toyota tech would take about 2.5 hours just to change the air cleaner. Also they also broke often, as they overheated and warped the engine and boiled the automatic transmission...
  • Marcr My wife and I mostly work from home (or use public transit), the kid is grown, and we no longer do road trips of more than 150 miles or so. Our one car mostly gets used for local errands and the occasional airport pickup. The first non-Tesla, non-Mini, non-Fiat, non-Kia/Hyundai, non-GM (I do have my biases) small fun-to-drive hatchback EV with 200+ mile range, instrument display behind the wheel where it belongs and actual knobs for oft-used functions for under $35K will get our money. What we really want is a proper 21st century equivalent of the original Honda Civic. The Volvo EX30 is close and may end up being the compromise choice.
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