QOTD: How Do People Make Decisions On a Test Drive?

Doug DeMuro
by Doug DeMuro

I recently had the opportunity to test drive an automobile, and I remembered why I hate it so much: because test drives are insanely short.

They’re not just a little short. They’re wildly, absurdly, ridiculously short. Some test drives last for eight minutes, even though you will likely own the vehicle you’re driving for several years, you will pay tens of thousands of dollars for it, and you will spend several hours in it every day of your life.

Obviously, we know why this is: dealers don’t want to waste time with test drives. They want these things to go by quickly, so the cars don’t accumulate very many miles, and then they want you to get back into the showroom and start arguing over the price. This is how they get ya. The more time you spend arguing over the price, the more you want the car. “I don’t really want this car,” you think to yourself. “But I’ve already devoted six hours to arguing about the price. So I’d better get it.” This is how Chevrolet sold so many Cobalts.

But is the car buying public really content with these test drives?

The last test drive I took when I was buying a car for myself was in the summer of 2013. I was at a Cadillac dealer, and I was buying a CTS-V station wagon, and the guy allowed me to take the car about seven miles. “Just go up to the light and turn around,” the salesperson said. “That’ll show you how it handles.”

Yes, a U-Turn on a busy street shows me everything I need to know about handling.

Now, I bought that car anyway, because the truth is I didn’t really care how it drove. I had read all the magazine reviews, and watched all the videos, and I knew that I would probably love the car based on the fact that I heard it was excellent from a wide range of trusted journalistic sources, and also Road & Track.

But how does a normal person make a decision based on something as short as a test drive?

Here’s what I mean: you go to the Honda dealer and you’re interested in a Pilot. This is a family car you’ll have for the next five to eight years, until the moldy Doritos smell between the seats gets so bad that you trade it in on an MDX.

Now, when you’re buying a Pilot, you have a LOT of needs. For instance: it has to carry car seats. You have to be able to communicate with your kids in the third row. You have to be able to get grandma in and out of the back seat. You have to be able to store all your children’s accessories back there, like your diaper bag, and your clothes change bag, and your childproofing bag, and your large selection of wet wipes. You have to be able to fit it in your driveway, to pair it with your phone, to go over the bump near your house without too much drama. How the hell are you supposed to figure out all this stuff… from a ten minute test drive?

The funny thing is, I’ve never really seen anyone ask about a longer test drive. I sold cars for a while, and nobody really pushed me very hard to let them take the car out for an extended test. Once, a guy came in and said he would buy a used Pontiac Vibe if we let him take it home so we could see if his tuba fit in the back. So we let him take it home, his tuba fit in the back, and he bought the car. For me, that was the extent of the extended test drive market.

So here’s my question: is today’s society actually OK with the state of modern test drives? Do we find it acceptable that you buy a brand new car without taking it for more of a spin than a quick jaunt around the block? And more importantly: if you’ve ever taken an extended test drive, exactly how did you negotiate it? And what was the dealer’s response when you asked?

Doug DeMuro
Doug DeMuro

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  • MWolf MWolf on Jul 26, 2015

    I never had a dealer say how long I could test drive it, as if I was seriously considering it, one of the first three sentences that left my mouth was "Mind if I take it to my mechanic?" Worked like a charm. If I really, really liked the car by the time I reached that point, I would actually take it to the mechanic. This is for used cars, though. And in a smaller town, they didn't even care to ride with you most of the time (it helped that I knew or my parents new at least one salesman or manager at every car dealer). I've had them simply toss me keys to something I was looking at (even new). Ahh, I miss being in a little town sometimes. For a new car? You damn well bet I want more than 10 minutes and a U-turn. And I will ask if I'm intending to buy if all goes well enough and the car is what I want it to be.

  • WildcatMatt WildcatMatt on Aug 04, 2015

    I feel like there's a difference too between whether I'm shopping new or used, too. With a used car I pay a lot more attention to things like front-end alignment, transmission noise, or other weirdness that would tell me the car has some not-well-hidden issues and I need to keep looking. I'm not really worried about that with a new car. I agree with what others have said, research first, then sitting in the car for sight lines and basic ergonomics, etc. By the time I'm on the street, it's mostly about ride feel and can I live with the engine/tranny combo. I had one Hyundai dealer who actually wanted me to take the car overnight and would not take no for an answer. They were seriously out of my way and I only went there to validate the local dealer's price so it was a big inconvenience and it overrode the small savings they were offering over the local dealer.

    • WildcatMatt WildcatMatt on Aug 04, 2015

      Oh, and irony -- after submitting that comment, the ad at the top of the article is for Buick's 24 hour test drive.

  • ArialATOMV8 All I hope is that the 4Runner stays rugged and reliable.
  • Arthur Dailey Good. Whatever upsets the Chinese government is fine with me. And yes they are probably monitoring this thread/site.
  • Jalop1991 WTO--the BBB of the international trade world.
  • Dukeisduke If this is really a supplier issue (Dana-Spicer? American Axle?), Kia should step up and say they're going to repair the vehicles (the electronic parking brake change is a temporary fix) and lean on or sue the supplier to force them to reimburse Kia Motors for the cost of the recall.Neglecting the shaft repairs are just going to make for some expensive repairs for the owners down the road.
  • MaintenanceCosts But we were all told that Joe Biden does whatever China commands him to!
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