Would You Buy a Used Rental Car?

Doug DeMuro
by Doug DeMuro

Most car enthusiasts know that rental cars are the most abused vehicles on the road. We know this, of course, because we are the ones who abuse them.

Seriously: when a normal person picks up a rental car, they see it as little more than basic transportation. A simple, cheap vehicle designed to bring them from the Houston airport to a suburban office park, where they will give a presentation about something like The Efficacy of Automated Stapler Software to a company with a nondescript name like “RidgeTech” or “The Matheson Group.”

But car enthusiasts see it differently. When a car enthusiast gets inside a rental car, he doesn’t wonder where the lights are, or how to turn on the wipers. Instead, he thinks: How fast can I go before it locks me out of park? And then he tests this, repeatedly, until finally the transmission dies, at which point he goes home and tells his friends that whatever Chrysler he rented is an unreliable piece of shit.

For further proof of how car enthusiasts beat on rental cars, allow me to share my most recent rental car experience. It was in Europe, and I was tremendously excited, because I had rental car insurance. When a customer eagerly opts for rental car insurance, this is a bad sign. If you run a rental car company, and the customer asks “Can I get even MORE rental car insurance?”, you can be pretty sure you will never see the car again with all of its doors attached.

So anyway: I rented something small and pathetic, some French car called the C-Elysee, and it was awful. I mean, truly terrible. It was ugly, it was cheap, it was boring, it was plasticky, and it accelerated at the same rate as melting ice. So I decided that the best thing to do – the best way to really enjoy this car – would be to pull the handbrake in every possible situation, including when stopping at red lights.

Now, it’s been about six months since this trip, so this car has probably found its way into the hands of a real customer by now. A normal person, maybe even a young driver, highly excited to receive her very first car, with absolutely no knowledge that a previous driver drove 37 miles of the French Riviera with the handbrake up “just to see if it would let me.”

But here’s the thing about modern cars: in large part, they can usually take the abuse. I say this because I spent a summer in college working for Enterprise Rent-a-Car, and I discovered that modern cars are capable of handling just about anything that modern car renters can do to them. Blowout on the highway? No problem. Mud in the trunk? Not a worry. Didn’t realize the parking brake was in the footwell, so you drove around with it engaged all weekend? Who cares!

Indeed, it seems that modern cars are almost manufactured to the lowest common denominator. It’s as if, when an automobile engineer is designing a vehicle, he thinks to himself: what about the guy who tucks in his shirt even though he doesn’t have a belt? And then they add a bunch more screws and nuts and bolts just to make sure even that guy doesn’t break the thing.

And so today’s question is this. We all know how much rental cars can be abused – whether intentionally or unintentionally, whether by car enthusiasts or complete idiots. And yet, we all know how reliable modern cars are: the days of breakdowns and mechanical failures and unexplained noises are generally over, unless you’re driving a Land Rover. So is a used rental car worthy of your consideration? Is it an acceptable possibility? And if not: at what price would you change your mind?

Me, I’d have no problem buying a used rental car, provided it a) passes a thorough mechanical inspection, b) feels perfectly fine on a test drive, and c) is not a Dodge Avenger. What about you?


Doug DeMuro
Doug DeMuro

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  • E30gator E30gator on Feb 03, 2015

    We have an '09 Saturn Aura XR that we bought in Spring of '10 with about 34k on it. I was a little apprehensive at first, but we took it home for $13.5K--a car that listed for over $26k new. 50% off sale!Crazy. It looked like new, drove like new, had a clean history report, and still had a bit left on its factory waranty. It now has about 107k on it. Would I do it again? Yes! Despite the beating that it probably took prior to us buying it, we've only had a few little things go wrong here and there; a bad TPS sensor, a little rattle from the dashboard under certain road conditions, and an occasionally faulty seatbelt light that just started lighting up and chimming last month. Oh yeah, there's a spot on the drivers fender where the clearcoat is starting to flake, but it appears to be the result of a cheap repair (fender bender?). All that said, it's still been infinently better than the lightly used Civic (a non-rental) that we had before the Saturn--and that cost the same amount while having more problems.

  • Orange260z Orange260z on Mar 10, 2015

    I rent cars regularly for business travel. I recently purchased an ex-rental Chrysler 300S from a Chrysler dealer. I noticed that (at least here in Canada) they are priced as a "luxury" car, and have a rack rate of $70/day or higher. The typical renter is either a business person looking to ferry clients around, or older, mature frequent renters like myself who are given the upgrade as a perk. The "luxury" cars seem to usually be kept in the fleet for a shorter period of time (mine came off with 17,000 kms (11,000 miles) and was in pretty much perfect condition except for some minor curb rash on the 20" rims and luggage scratches on the plastic inside the trunk. For this wear, and one year of factory warranty used up, I bought the car for almost half the original price. I've now had the car for 6 months and couldn't be happier with my purchase (other than for Jaguar's crazy lease deal on XF 3.0AWD last month, $600/month all in no down!). That said, I would likely never buy a "midsize" or "fullsize" class ex-rental, as these are the bread-and-butter of the fleet and get rented to anyone with a driver's license. Anytime I've ended up in one of those, they are beat to sh!t, used & abused.

  • Varezhka Maybe the volume was not big enough to really matter anyways, but losing a “passenger car” for a mostly “light truck” line-up should help Subaru with their CAFE numbers too.
  • Varezhka For this category my car of choice would be the CX-50. But between the two cars listed I’d select the RAV4 over CR-V. I’ve always preferred NA over small turbos and for hybrids THS’ longer history shows in its refinement.
  • AZFelix I would suggest a variation on the 'fcuk, marry, kill' game using 'track, buy, lease' with three similar automotive selections.
  • Formula m For the gas versions I like the Honda CRV. Haven’t driven the hybrids yet.
  • SCE to AUX All that lift makes for an easy rollover of your $70k truck.
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