Piston Slap: CPO, PPI…STFU and Buy?

Sajeev Mehta
by Sajeev Mehta
Vincent writes:

Hi Sajeev,

I plan to by a Town and Country Touring-L within the next month (hat tip to Jack Baruth!). One vehicle is a 2012 with 41.1k miles, has the Certified Pre-Owned 7yr/100,000mi warranty and listed for $19.0k. The other is a 2011 with 43.3k miles w/o CPO listed for $17.0k. Both are otherwise almost identical.

My question is whether or not it the $2,000 is worth it for the CPO vehicle. The primary difference is another 2yrs to the warranty (actually, 3yrs b/c one is a 2011 and the other is a 2012), and mileage limit stays at 100kmi, but then again I’m thinking that $2,000 is a lot of repairs for a vehicle. Then again, the piece of mind is worth something to me, but is it worth $2,000?

Sajeev answers:

Is this adequate information to make a fair assessment of the situation? The sad reality is–much like how the 24 hour news cycle distills impossibly complex situations into easy to digest bits of polarizing bullshit–deeper investigation nets the truth. It won’t net you a Peabody award, it merely ensures you pick the best machine.

So you say the difference is the warranty. I say the difference is condition and longevity of wear items and THEN the modest bonus of a warranty on a non-European vehicle.

More to the point, pull up the CPO inspection paperwork on that unit, and get a PPI on the other one. Inspecting for obvious mechanical problems, accident damage, etc is still a good idea in this age of CARFAX and DIY forums, but I’m more concerned about those wear items.

  • A CPO Warranty doesn’t cover wear items, so how new are they? Tires, brakes, etc.
  • What did the PPI uncover about wear items?
  • Do both vehicles have a service history? If you get lucky, both were serviced by the dealer: the digital ink spilled is rather easy to spot with a visit to a Chrysler service drive.
  • Does the PPI make the non-CPO vehicle a better value…or worse value?
  • Learn how to inspect some of the basics of a PPI yourself, and feel confident you can answer the questions asked here.

No decision made, go back and do your homework. Or not: because the odds of making a horrible decision are less than likely. Short of major collision repair or flood damage, modern cars are pretty good.

Send your queries to sajeev@thetruthaboutcars.com. Spare no details and ask for a speedy resolution if you’re in a hurry…but be realistic, and use your make/model specific forums instead of TTAC for more timely advice.

Sajeev Mehta
Sajeev Mehta

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  • Tjh8402 Tjh8402 on Nov 18, 2013

    I'm in a bit of a rush so sorry if I missed something in the OP or in the later comments which I haven't read. A lot depends on how long you plan to keep the vehicle and what the price differences is. You can buy the same extended warranties from Chrysler that you can on a PPO vehicle without buying it, probably will cost more though. I woud want one on a minivan, especially one that I planned to keep a while because of the high amount of wear on that transmission as well all the power operated doors and liftgate that I'm assuming the T&C has.

  • AlfaRomasochist AlfaRomasochist on Nov 18, 2013

    Nearly every 1-3 year old Chrysler minivan for sale is a former rental. Count on it. And yes, they do get abused by customers but I'm more worried about the way the lot jockeys start up the engine stone cold, redline it in every gear moving it from the front lot to the back lot (or the back lot to the front lot), then shut it down and walk away. I see it every time I go to the airport. So I'd suggest doing a Carfax to try and find the needle-in-the-haystack non-rental or try to find a 2013 on the lot that some poor dealer is desperate to move.

  • 3-On-The-Tree Alan, I was an Apache pilot and after my second back surgery I was medically boarded off of flying status due to vibrations, climbing on and off aircraft, so I was given the choice of getting out or re-branching so I switched to Military Intel. Yes your right if you can’t perform your out doesn’t matter if your at 17 years. Dad always said your just a number, he was a retired command master chief 25 years.
  • ToolGuy "Note that those vehicles are in direct competition with models Rivian sells"• I predict that we are about to hear why this statement may not be exactly true
  • ToolGuy From the relevant Haynes Repair Manual:"Caution: The 4.6L models require a special tool to extract the water pump from the coolant crossover housing. This special tool is expensive and the removal procedure is difficult. Have the water pump replaced by a dealer service department or other qualified automotive repair facility if the tool is not available."One version of the tool is Lisle 14440; I paid $10.82 (less 5% discount, plus shipping).You can see why I never attempt my own maintenance or repairs. 😉
  • Dave M. IMO this was the last of the solidly built MBs. Yes, they had the environmentally friendly disintegrating wiring harness, but besides that the mechanicals are pretty solid. I just bought my "forever" car (last new daily driver that'll ease me into retirement), but a 2015-16 E Class sedan is on my bucket list for future purchase. Beautiful design....
  • Rochester After years of self-driving being in the news, I still don't understand the psychology behind it. Not only don't I want this, but I find the idea absurd.
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