Monday Mileage Champion: Crossing The Bridge Of Vehicular Death

Steven Lang
by Steven Lang

What makes an owner trade in their car?

This may not be a question for the ages. But the impact this question has on every automaker will very well determine their long-term successes and failures.

After all, manufacturers want you to become an evangelist for their chosen brand. Billions of advertising dollars can be hurled at the general public in an endless cacophony of overt and nuance ridden ways. But in the end, it’s the good graces and big mouths of us current owners that carries the most sway. No clever hamster, truck loving dog, or clueless celebrity can approach the collective influence of the word of mouth.

Your opinion matters most, bar none… and now with the potential of over 300,000 surveys and data sets to tabulate, I may need a bit of help with it all.

What I’m asking for is not help with the raw collection of all that data. One of our frequent commenters is pulling it all into a database as we speak and has reserved a web site tentatively titled tradeinqualityindex.com to display it all.

The help we need is with figuring out three questions. Specifically, if you were to trade-in your own vehicle, what three questions would you want the automaker to ask you?

Now asking a question such as, “Why didn’t you put a damn ashtray in the Neon?”, may seem rather pointless. But it’s not. Far from it. Automakers are always trying to figure out where they can attract a niche and maybe, perhaps, the theme of that question is something worth everyone’s time.

So don’t worry about offering a generic, “Did you like the car?”. Have fun. Be creative. It’s Monday after all. Let us know the three questions you would like to have an automaker ask you when parting company with your long loved creme puff or virulently reviled shitbox.


Steven Lang
Steven Lang

More by Steven Lang

Comments
Join the conversation
2 of 61 comments
  • Jim brewer Jim brewer on Feb 14, 2013

    Dear VW: Sharp looking cars you have there. Of course I believe you when you tell me quality is much improved. So sell me an extended FACTORY warranty like Ford or Honda. For the same price. I'm sure you'll make money on the warranties, because we know that now your quality is second to none.

  • TL TL on Feb 15, 2013

    Toyota: What new features on the Tacoma would have made you trade your old one in three years earlier? A: Heated leather seats and heated / auto defrost external mirrors. Seriously, both of these things are available on the 4-Runner and would bolt right in.

  • Kjhkjlhkjhkljh kljhjkhjklhkjh I'd rather they have the old sweep gauges, the hhuuggee left to right speedometer from the 40's and 50's where the needle went from lefty to right like in my 1969 Nova
  • Buickman I like it!
  • JMII Hyundai Santa Cruz, which doesn't do "truck" things as well as the Maverick does.How so? I see this repeated often with no reference to exactly what it does better.As a Santa Cruz owner the only things the Mav does better is price on lower trims and fuel economy with the hybrid. The Mav's bed is a bit bigger but only when the SC has the roll-top bed cover, without this they are the same size. The Mav has an off road package and a towing package the SC lacks but these are just some parts differences. And even with the tow package the Hyundai is rated to tow 1,000lbs more then the Ford. The SC now has XRT trim that beefs up the looks if your into the off-roader vibe. As both vehicles are soft-roaders neither are rock crawling just because of some extra bits Ford tacked on.I'm still loving my SC (at 9k in mileage). I don't see any advantages to the Ford when you are looking at the medium to top end trims of both vehicles. If you want to save money and gas then the Ford becomes the right choice. You will get a cheaper interior but many are fine with this, especially if don't like the all touch controls on the SC. However this has been changed in the '25 models in which buttons and knobs have returned.
  • Analoggrotto I'd feel proper silly staring at an LCD pretending to be real gauges.
  • Gray gm should hang their wimpy logo on a strip mall next to Saul Goodman's office.
Next