Cash for Clunker's Computer Clunks Out
Here’s a fun one: You’re a car dealer trying to get a bunch of clunker sales processed in the last, oh, five hours of the program when the government’s computer system crashes. Was it too busy insidiously taking over the private computers of American citizens and passing the information on to foreign governments? Automotive News [sub] won’t say.
“To better meet the high demand we’re experiencing, we have temporarily shut down the service so we can expand our capacity to more quickly serve your requests. Please visit the site at a later time. We apologize for any inconvenience,” is the website’s current position, according to dealers quoted in AN. Having endured the odd server meltdown here at TTAC, we sympathize. Popularity has its downsides.
The NHTSA’s official response sounds a familiar refrain in the web era. The problem was “related to the substantial increase in capacity that the department is bringing online to review transactions and process payments to dealers,” according to spokesfolks. They claim the problem has been fixed.
Tomorrow’s AN headline today? “Dealers report masses of unfiled clunker deals, lawsuit/ bailout pending.”
More by Edward Niedermeyer