GM Total Confidence Plan Totally Revealed by TTAC

Robert Farago
by Robert Farago

One of our moles has emailed ALL the dealer paperwork on GM’s Total Confidence program. Blogger, editorialist and aspiring car reviewer (knees must) that I am, I shall leave it to you, our Best and Brightest, to dissect the offer and how GM dealers might sell the plan (or simply give up and sign the opt-out sheet). Michael Karesh, former TTAC partner and ongoing TrueDelta operator, has done some stellar work uncovering the flaws in the residual guarantee part of the Total Confidence program. If you want the inside skinny via Michael’s Delta force, click here. If you want the read the real deal, jump.

Vehicle Value Terms and Conditions

Payment Protection Terms and Conditions

Customer Acknowledgement Form


“Reinventing the ownership experience:” Dealers Detail Fact Sheet

Dealer Opt Out Form

“Reinventing the ownership experience:” Media Guidelines

“Reinventing the ownership experience:” [Customer] Information Guide

Payment Protection Q & A

Dealer Planning Guide

Robert Farago
Robert Farago

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  • Michael Karesh Michael Karesh on Apr 02, 2009

    Note that they never mention how much the dealer or PP actually paid for the old vehicle in the examples of Value Protection. How likely is someone to get NADA clean retail for their old car? How likely are they to even get within $1,500 of NADA clean retail?

  • Argentla Argentla on Apr 02, 2009

    What, praytell, is Cynosure Financial?

  • Buickman Buickman on Apr 02, 2009

    more of the confusing, idiotic marketing. we used to have a program for guaranteed resale. it was called leasing. time for LaNeve to take a walk.

  • Npbheights Npbheights on Apr 02, 2009

    Lets see... Why not just sell a good car at a fair price with an honest interest rate for a reasonable term and ask for a decent down payment? I bought new 2009 Toyota Corolla XLE in June for $17,500. 3.9% for 60 months. Put $2,500 down. 9 months later, I am not underwater and I expect I wont be at month 30 either (I currently owe $14,300. I am sure I could sell it for $14,500 or more in less than seven days) Simple sells

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