The Truth About Cars » warranty http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Fri, 29 Apr 2016 14:00:35 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 Piston Slap: The Unfixable Automobile’s Catch-All Solution http://www.thetruthaboutcars.com/2016/03/piston-slap-unfixable-automobiles-catch-solution/ http://www.thetruthaboutcars.com/2016/03/piston-slap-unfixable-automobiles-catch-solution/#comments Tue, 15 Mar 2016 12:00:34 +0000 http://www.thetruthaboutcars.com/?p=1299473 Anonymous writes: Hi Sajeev, As a long-time reader of Piston Slap and TTAC, I never thought I’d be writing for advice. You see, I usually buy new or manufacturer-certified cars with warranties and loaners and all the benefits that the extra money affords. Surely, any problems would be handled lovingly and without hassle by the […]

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Anonymous writes: Hi Sajeev, As a long-time reader of Piston Slap and TTAC, I never thought I’d be writing for advice. You see, I usually buy new or manufacturer-certified cars with warranties and loaners and all the benefits that the extra money affords. Surely, any problems would be handled lovingly and without hassle by the […]

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Volvo Offers Lifetime Warranty on Replacement Parts http://www.thetruthaboutcars.com/2015/07/volvo-offers-lifetime-warranty-replacement-parts/ http://www.thetruthaboutcars.com/2015/07/volvo-offers-lifetime-warranty-replacement-parts/#comments Thu, 09 Jul 2015 20:00:55 +0000 http://www.thetruthaboutcars.com/?p=1112225 Volvo announced today it will warranty any replaced part and labor, not including wear-and-tear items and accessories, for the life of the car. The coverage extends only to service at dealerships. Volvo owners will pay for the initial replacement parts and labor on vehicles with expired warranties, but Volvo will pay for any additional service on that part for as long as […]

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Volvo announced today it will warranty any replaced part and labor, not including wear-and-tear items and accessories, for the life of the car. The coverage extends only to service at dealerships. Volvo owners will pay for the initial replacement parts and labor on vehicles with expired warranties, but Volvo will pay for any additional service on that part for as long as […]

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Piston Slap: A Tale of Mastercrafted, Aftermarket Dubs http://www.thetruthaboutcars.com/2015/04/piston-slap-tale-mastercrafted-aftermarket-dubs/ http://www.thetruthaboutcars.com/2015/04/piston-slap-tale-mastercrafted-aftermarket-dubs/#comments Mon, 06 Apr 2015 12:18:47 +0000 http://www.thetruthaboutcars.com/?p=1038753 Jimmy writes: I hope this new year finds you well. Back in 2007 I bought a new Hyundai Santa Fe. Nothing special, no ABS or four wheel drive. But it did have 20”s on it with low profile 12 inch wide tires. Later that year I had the chance to drive it in the snow. First […]

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Jimmy writes: I hope this new year finds you well. Back in 2007 I bought a new Hyundai Santa Fe. Nothing special, no ABS or four wheel drive. But it did have 20”s on it with low profile 12 inch wide tires. Later that year I had the chance to drive it in the snow. First […]

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TTAC Readers Call it: Town & Country Troubles http://www.thetruthaboutcars.com/2014/12/ttac-readers-call-town-country-troubles/ http://www.thetruthaboutcars.com/2014/12/ttac-readers-call-town-country-troubles/#comments Sat, 06 Dec 2014 20:28:41 +0000 http://www.thetruthaboutcars.com/?p=955890 Way back on August 13, 2013, just two comments into the discussion in which I trumpeted to the world the selection of the Chrysler Town and Country S as the chariot of choice for the mid-size Kreutzer family, user “Infinitime” wrote: The only hesitation I have about buying a Caravan when the time comes, is […]

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Way back on August 13, 2013, just two comments into the discussion in which I trumpeted to the world the selection of the Chrysler Town and Country S as the chariot of choice for the mid-size Kreutzer family, user “Infinitime” wrote: The only hesitation I have about buying a Caravan when the time comes, is […]

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Piston Slap: Byzantine Transmissions in Frozen Highlands http://www.thetruthaboutcars.com/2014/12/piston-slap-byzantine-transmissions-frozen-highlands/ http://www.thetruthaboutcars.com/2014/12/piston-slap-byzantine-transmissions-frozen-highlands/#comments Mon, 01 Dec 2014 13:12:22 +0000 http://www.thetruthaboutcars.com/?p=953745   Mehran writes: Greetings to you Sajeev and your evil twin Sanjeev, (yeah he’s dead to me – SM) First of all thank you very much for answering my other question, just to give you an update on that, I ended up not buying the extended warranty. Now we recently bought a 2012 Toyota Highlander […]

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  Mehran writes: Greetings to you Sajeev and your evil twin Sanjeev, (yeah he’s dead to me – SM) First of all thank you very much for answering my other question, just to give you an update on that, I ended up not buying the extended warranty. Now we recently bought a 2012 Toyota Highlander […]

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Mazda Offers Unlimited Mileage Warranty In Canada http://www.thetruthaboutcars.com/2014/11/mazda-offers-unlimited-mileage-warranty-canada/ http://www.thetruthaboutcars.com/2014/11/mazda-offers-unlimited-mileage-warranty-canada/#comments Thu, 13 Nov 2014 17:50:56 +0000 http://www.thetruthaboutcars.com/?p=944825 Starting in the model year 2015, Mazda Canada is extending its new vehicle warranty program to include unlimited mileage, while retaining the time limits on its coverage. While the changes to the 3 year bumper to bumper and 5 year powertrain warranty will be welcome news, the important one for Canadians is the 7 year […]

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Starting in the model year 2015, Mazda Canada is extending its new vehicle warranty program to include unlimited mileage, while retaining the time limits on its coverage. While the changes to the 3 year bumper to bumper and 5 year powertrain warranty will be welcome news, the important one for Canadians is the 7 year […]

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Piston Slap: Run Flat Tires and Parties A, B, C http://www.thetruthaboutcars.com/2014/09/piston-slap-run-flat-tires-parties-b-c/ http://www.thetruthaboutcars.com/2014/09/piston-slap-run-flat-tires-parties-b-c/#comments Mon, 29 Sep 2014 13:25:23 +0000 http://www.thetruthaboutcars.com/?p=920929   TTAC commentator WheelMcCoy writes: Hi Sajeev, With MINIs, fun is directly proportional to repair bills. A couple with a 2009 MINI Cooper S bought an extended warranty which expires in February 2015. They hope to sell their MINI around then, but the run flat tires are worn down to their wear bars. To tide […]

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  TTAC commentator WheelMcCoy writes: Hi Sajeev, With MINIs, fun is directly proportional to repair bills. A couple with a 2009 MINI Cooper S bought an extended warranty which expires in February 2015. They hope to sell their MINI around then, but the run flat tires are worn down to their wear bars. To tide […]

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Piston Slap: The Straw that broke the Hybrid’s Back? http://www.thetruthaboutcars.com/2014/04/piston-slap-the-straw-that-broke-the-hybrids-back/ http://www.thetruthaboutcars.com/2014/04/piston-slap-the-straw-that-broke-the-hybrids-back/#comments Wed, 23 Apr 2014 11:48:14 +0000 http://www.thetruthaboutcars.com/?p=805330 Marc writes: Hi, I haven’t seen this addressed anywhere. I have 2006 Lexus RX400H with 106,000 miles. The vehicle is bulletproof never having a repair, it even has it’s original brakes. I traded in a 2000 RX 300 for it. The 300 also never had a repair. My question pertains to the hybrid batteries. Multiple […]

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Marc writes: Hi, I haven’t seen this addressed anywhere. I have 2006 Lexus RX400H with 106,000 miles. The vehicle is bulletproof never having a repair, it even has it’s original brakes. I traded in a 2000 RX 300 for it. The 300 also never had a repair. My question pertains to the hybrid batteries. Multiple […]

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Piston Slap: A Faltering Ford’s ESP? http://www.thetruthaboutcars.com/2014/03/piston-slap-a-faltering-fords-esp/ http://www.thetruthaboutcars.com/2014/03/piston-slap-a-faltering-fords-esp/#comments Mon, 17 Mar 2014 12:00:30 +0000 http://www.thetruthaboutcars.com/?p=773537 Mark writes: Sajeev– I’m sure you’ve fielded similar questions in the past, but in the spirit of basic cable, here’s a potential re-run: I have a 2012 Mustang V6 with the performance package & a 6-speed manual. It’s coming up on 26k miles, so I’ve got 10k miles and/or about 9 months before the 3/36 bumper […]

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Mark writes: Sajeev– I’m sure you’ve fielded similar questions in the past, but in the spirit of basic cable, here’s a potential re-run: I have a 2012 Mustang V6 with the performance package & a 6-speed manual. It’s coming up on 26k miles, so I’ve got 10k miles and/or about 9 months before the 3/36 bumper […]

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Guest Post: Society Of Automotive Analysts Reliability Study http://www.thetruthaboutcars.com/2014/03/guest-post-society-of-automotive-analysts-reliability-study/ http://www.thetruthaboutcars.com/2014/03/guest-post-society-of-automotive-analysts-reliability-study/#comments Fri, 14 Mar 2014 21:42:01 +0000 http://www.thetruthaboutcars.com/?p=771586 From time to time someone comes to me with a great idea: instead of surveying car owners to get TrueDelta’s reliability stats, why not use warranty claims data? The reason why not: manufacturers consider such data to be highly proprietary. So when I heard that the auto industry’s “first OEM warranty and recall study” was […]

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From time to time someone comes to me with a great idea: instead of surveying car owners to get TrueDelta’s reliability stats, why not use warranty claims data? The reason why not: manufacturers consider such data to be highly proprietary. So when I heard that the auto industry’s “first OEM warranty and recall study” was […]

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Piston Slap: The Extended “Luxury” Period http://www.thetruthaboutcars.com/2013/11/piston-slap-the-extended-luxury-period/ http://www.thetruthaboutcars.com/2013/11/piston-slap-the-extended-luxury-period/#comments Mon, 04 Nov 2013 13:44:32 +0000 http://www.thetruthaboutcars.com/?p=641089 Mehran writes: First of all I wanted to thank you for your great blog, I read it daily. Now I recently have bought a 2010 Lexus RX 350 with 30K miles on the clock. the original warranty will expire this coming January, since I have bought the car I have put about 5K on it […]

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Mehran writes: First of all I wanted to thank you for your great blog, I read it daily. Now I recently have bought a 2010 Lexus RX 350 with 30K miles on the clock. the original warranty will expire this coming January, since I have bought the car I have put about 5K on it […]

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Piston Slap: Escaping The Land of Lotus-Eaters http://www.thetruthaboutcars.com/2013/10/piston-slap-escaping-the-land-of-lotus-eaters/ http://www.thetruthaboutcars.com/2013/10/piston-slap-escaping-the-land-of-lotus-eaters/#comments Mon, 21 Oct 2013 11:52:12 +0000 http://www.thetruthaboutcars.com/?p=630066 Susan writes: So I found a 2011 Saab 9-5 that I just love. I have never owned a Saab. Do they break a lot? I don’t want to spend thousands on car repairs. Been there done that. Please let me know what your honest opinion is on whether I should buy this car or not. […]

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Susan writes: So I found a 2011 Saab 9-5 that I just love. I have never owned a Saab. Do they break a lot? I don’t want to spend thousands on car repairs. Been there done that. Please let me know what your honest opinion is on whether I should buy this car or not. […]

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Piston Slap: In God We Rust, Part III http://www.thetruthaboutcars.com/2013/07/piston-slap-in-god-we-rust-part-iii/ http://www.thetruthaboutcars.com/2013/07/piston-slap-in-god-we-rust-part-iii/#comments Mon, 08 Jul 2013 12:00:25 +0000 http://www.thetruthaboutcars.com/?p=494455 TTAC commentator Kovalove writes: Hi Sajeev, Long-time lurker on a daily basis for over 5 years now. Not sure if this is a worthy question for Piston Slap but here we go: In about two weeks’ time I’ll make my final payment (0% loan ftw) on my 2008 Mazda3 GT 4-door (‘S Grand Touring’ in […]

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TTAC commentator Kovalove writes: Hi Sajeev, Long-time lurker on a daily basis for over 5 years now. Not sure if this is a worthy question for Piston Slap but here we go: In about two weeks’ time I’ll make my final payment (0% loan ftw) on my 2008 Mazda3 GT 4-door (‘S Grand Touring’ in […]

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Piston Slap: Me Thinks It’s Undiluted BS! http://www.thetruthaboutcars.com/2013/05/piston-slap-me-thinks-its-undiluted-bs/ http://www.thetruthaboutcars.com/2013/05/piston-slap-me-thinks-its-undiluted-bs/#comments Tue, 28 May 2013 11:34:13 +0000 http://www.thetruthaboutcars.com/?p=489725 Fernando writes: I own a 2005 Honda Civic Hybrid. At exactly 7 years and 7 months, and 68k miles, the battery quit. Being well within Honda’s 8 year, 80k miles warranty, the dealership replaced it fully free of charge. The vehicle is working like a charm again. Other than this mishap, it has been completely trouble-free, and […]

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Fernando writes: I own a 2005 Honda Civic Hybrid. At exactly 7 years and 7 months, and 68k miles, the battery quit. Being well within Honda’s 8 year, 80k miles warranty, the dealership replaced it fully free of charge. The vehicle is working like a charm again. Other than this mishap, it has been completely trouble-free, and […]

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Piston Slap: The Truth about “Throwaway” Motors http://www.thetruthaboutcars.com/2013/02/piston-slap-the-truth-about-throwaway-motors/ http://www.thetruthaboutcars.com/2013/02/piston-slap-the-truth-about-throwaway-motors/#comments Wed, 13 Feb 2013 12:23:00 +0000 http://www.thetruthaboutcars.com/?p=477123 Dan writes: Dear Sajeev, A recent post on the CX-9 users forum (at www.mazdas247.com) caught my eye. An stalwart owner tore down his 3.5 (Ford) engine to clean up a sludging problem and broke a rod bolt in the process. He then discovered much to his dismay that replacement rod bolts are not considered “serviceable […]

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Dan writes: Dear Sajeev, A recent post on the CX-9 users forum (at www.mazdas247.com) caught my eye. An stalwart owner tore down his 3.5 (Ford) engine to clean up a sludging problem and broke a rod bolt in the process. He then discovered much to his dismay that replacement rod bolts are not considered “serviceable […]

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Super Piston Slap: The Saab Secure Program. Yes, Really. http://www.thetruthaboutcars.com/2013/01/super-piston-slap-the-saab-secure-program-yes-really/ http://www.thetruthaboutcars.com/2013/01/super-piston-slap-the-saab-secure-program-yes-really/#comments Thu, 31 Jan 2013 12:00:51 +0000 http://www.thetruthaboutcars.com/?p=475558 NOTE: I received the following email from Saab Automobile Parts North America. As I was not aware of the recent details behind Saab’s parts/service operation (my bad) I felt obligated to share this, unedited, with everyone. – SM Sajeev, We read, with great interest, your latest Piston Slap post and the many comments in response […]

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NOTE: I received the following email from Saab Automobile Parts North America. As I was not aware of the recent details behind Saab’s parts/service operation (my bad) I felt obligated to share this, unedited, with everyone. – SM Sajeev, We read, with great interest, your latest Piston Slap post and the many comments in response […]

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Question Of The Day: Should Automobiles Be Marketed… For A Lifetime? http://www.thetruthaboutcars.com/2012/08/question-of-the-day-should-automobiles-be-engineered-for-a-lifetime/ http://www.thetruthaboutcars.com/2012/08/question-of-the-day-should-automobiles-be-engineered-for-a-lifetime/#comments Mon, 06 Aug 2012 21:33:15 +0000 http://www.thetruthaboutcars.com/?p=455560 The average Toyota Camry likely sells for somewhere in the neighborhood of $25,000. What if you could buy a more durable version of that Camry for, say, $33k….  and get a bumper to bumper lifetime guarantee? Sounds crazy doesn’t it? After all, precious few of us would ever want to have a 25+ year old […]

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The average Toyota Camry likely sells for somewhere in the neighborhood of $25,000. What if you could buy a more durable version of that Camry for, say, $33k….  and get a bumper to bumper lifetime guarantee? Sounds crazy doesn’t it? After all, precious few of us would ever want to have a 25+ year old […]

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GM Gives You Your Money Back http://www.thetruthaboutcars.com/2012/07/gm-gives-youre-your-money-back/ http://www.thetruthaboutcars.com/2012/07/gm-gives-youre-your-money-back/#comments Tue, 10 Jul 2012 13:57:33 +0000 http://www.thetruthaboutcars.com/?p=451987 When Joel Ewanick left Hyundai and signed on as GM’s marketing top gun, some people asked when he would do something like Hyundai’s warranties. Others said GM won’t dare. Announcing two new programs, GM dares, carefully. Buy a Chevy and you can return the car within 60 days of purchase, “if the cars meet certain […]

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When Joel Ewanick left Hyundai and signed on as GM’s marketing top gun, some people asked when he would do something like Hyundai’s warranties. Others said GM won’t dare. Announcing two new programs, GM dares, carefully. Buy a Chevy and you can return the car within 60 days of purchase, “if the cars meet certain […]

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Piston Slap: Modesty, Korean Purgatory and The E60 http://www.thetruthaboutcars.com/2012/01/piston-slap-modesty-korean-purgatory-and-the-e60/ http://www.thetruthaboutcars.com/2012/01/piston-slap-modesty-korean-purgatory-and-the-e60/#comments Mon, 02 Jan 2012 13:00:58 +0000 http://www.thetruthaboutcars.com/?p=423965 Rodrigo writes: Hello Sajeev, I’m being offered a 2005 BMW 545i with 78,000 miles on the clock. Well-equipped with the sport package and manual transmission, it’s being offered at $18,000 (negotiable) by a co-worker’s family member who “wants to get rid of it quick so he can replace it with a new truck.” I’m told […]

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Rodrigo writes: Hello Sajeev, I’m being offered a 2005 BMW 545i with 78,000 miles on the clock. Well-equipped with the sport package and manual transmission, it’s being offered at $18,000 (negotiable) by a co-worker’s family member who “wants to get rid of it quick so he can replace it with a new truck.” I’m told […]

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New or Used: “Affirmative Action” on a Lease Payout? http://www.thetruthaboutcars.com/2011/12/new-or-used-affirmative-action-on-a-lease-payout/ http://www.thetruthaboutcars.com/2011/12/new-or-used-affirmative-action-on-a-lease-payout/#comments Thu, 29 Dec 2011 22:41:09 +0000 http://www.thetruthaboutcars.com/?p=423845   Luiz writes: Dear Steve/Sajeev: I am a 35 year old elementary school principal, married with 2 kids (5 and 9), and a certified car nut who thinks and reads about them way too much, and who is a walking contradiction when it comes to cars. Here are some examples: I appreciate older cars from […]

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  Luiz writes: Dear Steve/Sajeev: I am a 35 year old elementary school principal, married with 2 kids (5 and 9), and a certified car nut who thinks and reads about them way too much, and who is a walking contradiction when it comes to cars. Here are some examples: I appreciate older cars from […]

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Piston Slap: Porsche Customer Service doesn’t Stink? http://www.thetruthaboutcars.com/2011/12/piston-slap-porsche-customer-service-doesnt-stink/ http://www.thetruthaboutcars.com/2011/12/piston-slap-porsche-customer-service-doesnt-stink/#comments Tue, 27 Dec 2011 17:47:54 +0000 http://www.thetruthaboutcars.com/?p=423591   Sam writes: Hello, can you tell me what ever happened with the Porsche IMS concern? At 18K miles, an IMS bearing failure has caused a catastrophic engine failure in my Porsche 911. My Porsche dealer (who has done all of the Porsche recommended service on the car since new) just told me that there […]

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  Sam writes: Hello, can you tell me what ever happened with the Porsche IMS concern? At 18K miles, an IMS bearing failure has caused a catastrophic engine failure in my Porsche 911. My Porsche dealer (who has done all of the Porsche recommended service on the car since new) just told me that there […]

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New or Used: Audi Syndrome? http://www.thetruthaboutcars.com/2011/12/new-or-used-audi-syndrome-2/ http://www.thetruthaboutcars.com/2011/12/new-or-used-audi-syndrome-2/#comments Thu, 08 Dec 2011 20:34:57 +0000 http://www.thetruthaboutcars.com/?p=421790   Kevin writes: Sajeev and Steve: I am currently cruising through all four Canadian seasons in my 2008 6MT Audi S5.  Could be worse, I know.  The car is owned by Audi Finance, and apparently they want it back at the end of November – something about the lease term coming to an end.  As of late, […]

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  Kevin writes: Sajeev and Steve: I am currently cruising through all four Canadian seasons in my 2008 6MT Audi S5.  Could be worse, I know.  The car is owned by Audi Finance, and apparently they want it back at the end of November – something about the lease term coming to an end.  As of late, […]

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New or Used: Audi Syndrome? http://www.thetruthaboutcars.com/2011/11/new-or-used-audi-syndrome/ http://www.thetruthaboutcars.com/2011/11/new-or-used-audi-syndrome/#comments Sun, 27 Nov 2011 22:53:24 +0000 http://www.thetruthaboutcars.com/?p=419400   Kevin writes: Sajeev & Steve: I am currently cruising through all four Canadian seasons in my 2008 6MT Audi S5. Could be worse, I know. The car is owned by Audi Finance, and apparently they want it back at the end of November – something about the lease term coming to an end. As […]

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  Kevin writes: Sajeev & Steve: I am currently cruising through all four Canadian seasons in my 2008 6MT Audi S5. Could be worse, I know. The car is owned by Audi Finance, and apparently they want it back at the end of November – something about the lease term coming to an end. As […]

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Piston Slap: The Time Value of Automotive Love http://www.thetruthaboutcars.com/2011/11/piston-slap-the-time-value-of-automotive-love/ http://www.thetruthaboutcars.com/2011/11/piston-slap-the-time-value-of-automotive-love/#comments Mon, 07 Nov 2011 15:01:19 +0000 http://www.thetruthaboutcars.com/?p=416344 TTAC Commentator A Caving Ape writes: I have a 2001 VW Jetta 1.8 with 130,000 miles on it. It has its shortcomings that I can’t fix (front drive, rear legroom), but for the most part it’s a fantastic vehicle for me. But I worry that it’s a time bomb. I do most of the small/easy […]

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TTAC Commentator A Caving Ape writes: I have a 2001 VW Jetta 1.8 with 130,000 miles on it. It has its shortcomings that I can’t fix (front drive, rear legroom), but for the most part it’s a fantastic vehicle for me. But I worry that it’s a time bomb. I do most of the small/easy […]

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Hammer Time: Abandoned Hope http://www.thetruthaboutcars.com/2011/10/hammer-time-abandoned-hope/ http://www.thetruthaboutcars.com/2011/10/hammer-time-abandoned-hope/#comments Wed, 05 Oct 2011 17:49:21 +0000 http://www.thetruthaboutcars.com/?p=413670 It was Tamara’s first new car. A 2003 Saturn VUE AWD with a 4-cylinder and all the options. Out the door at $25,000.  Overjoyed to have finally afforded her very own new car, Tamara splurged and spoiled it. Saturn seat covers soon adorned the interior and a chrome grille guard was added to give her […]

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It was Tamara’s first new car. A 2003 Saturn VUE AWD with a 4-cylinder and all the options. Out the door at $25,000.  Overjoyed to have finally afforded her very own new car, Tamara splurged and spoiled it. Saturn seat covers soon adorned the interior and a chrome grille guard was added to give her […]

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