J.D. Power and Associates continued its courtship of Buick and Lexus in its latest scorecard for consumer satisfaction with dealer service departments. While J.D. passes out awards around like a teacher giving PARTICIPANT ribbons at an elementary school science fair, its consumer index is a decent way to track automotive trends. In this instance, that trend is continued improvement of American manufacturers. Well, most of them.
Fiat Chrysler should sincerely consider making a large contribution to J.D. Power so it can get out of last place in literally every single category.
Meanwhile, General Motors is on its best behavior with a score of 807 out of 1,000, an improvement over last year by a full 10 points thanks to Buick taking top honors (860 points) and its other brands scoring substantially above the industry average. Buick was followed by Mini, GMC, Chevrolet and Nissan in the mass-market brand rankings. (Read More…)
There is something uncanny about a car that can drive itself. If you transplanted the world’s first motorists into a modern autonomous vehicle and let it lose on a track, they’d probably surmise witchcraft as the only plausible explanation and jump out in terror. Humans are innately distrustful of anything unfamiliar — it’s an important part of our survival strategy as a species. With that in mind, it isn’t surprising to hear that many Americans are a little wary of self-driving cars.
However, a recent study from the American Automobile Association suggests it might be more serious than that. The vast majority of surveyed Americans admitted to being “afraid” of riding in an autonomous vehicle while over half said they felt less safe at the prospect of sharing the road with driverless technology. This isn’t likely to be welcome news for automakers, considering that every major manufacturer is currently investing heavily into the computer and industrial sciences required to make autonomous tech possible. (Read More…)
Everyone knows a friend or, more frequently, a friend’s middle-aged dad who has “a guy.”
The guy in question doesn’t necessarily need to be male and the friend only needs to know them tangentially. They just have to be some kind of professional or tradesman that they trust implicitly with a single important aspect of their life. For automotive enthusiasts, the guy is a mechanic and usually has a whole shop backing him up. Unfortunately, “the guy” has remained elusive for younger generations. (Read More…)
The electric vehicle revolution, if you want to call it that, won’t happen in the “I woke up and everything was different” manner envisioned by hard-core EV enthusiasts.
EVs are no longer new to the automotive scene, but there’s still a vast gulf between the opinions of politicians and automakers and that of the buying public. Not surprisingly, the vast majority of Americans polled in a recent study say they aren’t ready or willing to add an electric vehicle to their household. (Read More…)
Allegedly, Millennials care only about the latest iPhone, and not the i8. Nine out of 10 Millennials would disagree, and consider car ownership important.
While use of red-light and speed cameras are on the wane, support for automated enforcement depends upon where and who the constituent is.
For the fourth consecutive year, Lexus is tops among the brands ranked in JD Power’s annual Vehicle Dependability Study.
Gas may be at lows not seen in a few years now, but consumers believe fuel prices will rise in time.
It’s official: White is the most popular color the world over, while the B&B’s favorite shade is making some inroads into the global palette.
Consumer Reports released its Annual Reliability Survey for this year, focusing some of the attention on the woes experienced by a handful of infotainment systems.
Connected and autonomous vehicles are slowly but surely coming into reality, enough time for local and federal authorities to come up with solutions to solve issues of privacy and safety.
As those inside the Beltway debate how best to fund their responsibility for the nation’s transportation infrastructure, a AAA study finds most Americans would pay more taxes for better roads.
Based upon a survey of 1,084 conducted by Boulder, Colo. firm Navigant Research, it would appear most won’t be in the market for EVs anytime soon due to the price of admission being too rich for their blood… for any EV.