Volkswagen just sold one of my inventions, and I didn’t get a dime for it. Volkswagen didn’t get rich on the sale either. After more than 20 years of trying not too hard, Volkswagen is getting out of the non-OEM service business and sells its Stop + Go chain of quick-fit shops to the management.
“It was supposed to be an all-out assault on the non-OEM service business,” writes Automobilwoche [sub] in an eulogy. The attack ended in defeat. (Read More…)
Posted in Autobiography Of BS, Customer Relations, Editorials, Germany, Marketing, News Blog
Tagged as Bertel Schmitt, Germany, service, Stop + Go, The Autobiography Of BS
Tagged as Bertel Schmitt, Germany, service, Stop + Go, The Autobiography Of BS
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