The Truth About Cars » service http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Thu, 05 May 2016 22:06:12 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 Piston Slap: Justy-fied Freestylin’ over CVTs (PART VI) http://www.thetruthaboutcars.com/2016/01/piston-slap-justy-fied-freestylin-cvts-part-vi/ http://www.thetruthaboutcars.com/2016/01/piston-slap-justy-fied-freestylin-cvts-part-vi/#comments Tue, 12 Jan 2016 13:00:01 +0000 http://www.thetruthaboutcars.com/?p=1260809 TTAC commentator Patrickj writes: Sajeev, an update: My 2006 Ford Freestyle that started this series has been traded in after 184,000 miles. It’s replacement is a 2015 Subaru Legacy, so I guess I wasn’t scared off by the CVT. The reason for getting the Subaru is mostly because of the second A/C failure of the summer in the […]

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TTAC commentator Patrickj writes: Sajeev, an update: My 2006 Ford Freestyle that started this series has been traded in after 184,000 miles. It’s replacement is a 2015 Subaru Legacy, so I guess I wasn’t scared off by the CVT. The reason for getting the Subaru is mostly because of the second A/C failure of the summer in the […]

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Tesla Quietly Killed Its $100 Flat-fee Home Service Program http://www.thetruthaboutcars.com/2015/11/tesla-quietly-killed-100-flat-fee-home-service-program/ http://www.thetruthaboutcars.com/2015/11/tesla-quietly-killed-100-flat-fee-home-service-program/#comments Mon, 02 Nov 2015 18:00:17 +0000 http://www.thetruthaboutcars.com/?p=1209921 Sometime this year, Tesla Motors quietly ended its Ranger program that would dispatch service technicians to fix or send for service Tesla cars for a flat rate, Automotive News reported. The program, which was touted by the company in 2012 as “transforming automotive service” said the service would cost $100 “regardless of how far away […]

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Sometime this year, Tesla Motors quietly ended its Ranger program that would dispatch service technicians to fix or send for service Tesla cars for a flat rate, Automotive News reported. The program, which was touted by the company in 2012 as “transforming automotive service” said the service would cost $100 “regardless of how far away […]

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Bridgestone Offers $835M to Buy Pep Boys Chain http://www.thetruthaboutcars.com/2015/10/bridgestone-offers-835m-buy-pep-boys-chain/ http://www.thetruthaboutcars.com/2015/10/bridgestone-offers-835m-buy-pep-boys-chain/#comments Mon, 26 Oct 2015 21:00:35 +0000 http://www.thetruthaboutcars.com/?p=1205169 Japanese tire giant Bridgestone agreed Monday to buy Pep Boys for $835 million and potentially create the largest chain of U.S. automotive service centers, the companies announced. The deal would create a chain of more than 3,000 auto care stores — 2,200 Bridgestone-owned centers including Tires Plus, Firestone Complete Auto Care, Hibdon Tires Plus and Wheel […]

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Japanese tire giant Bridgestone agreed Monday to buy Pep Boys for $835 million and potentially create the largest chain of U.S. automotive service centers, the companies announced. The deal would create a chain of more than 3,000 auto care stores — 2,200 Bridgestone-owned centers including Tires Plus, Firestone Complete Auto Care, Hibdon Tires Plus and Wheel […]

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Russian GM Dealers Want More Before Automaker Leaves Country http://www.thetruthaboutcars.com/2015/08/russian-gm-dealers-want-automaker-leaves-country/ http://www.thetruthaboutcars.com/2015/08/russian-gm-dealers-want-automaker-leaves-country/#comments Thu, 13 Aug 2015 18:02:01 +0000 http://www.thetruthaboutcars.com/?p=1141410 General Motors dealers in Russia are unhappy at the compensation the automaker is offering as it pulls out of the country, Wards Auto is reporting. Russian dealers want more than it cost to start their dealerships, the report details. Negotiations stalled on how much GM would discount service contracts for thousands of GM cars currently on the […]

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General Motors dealers in Russia are unhappy at the compensation the automaker is offering as it pulls out of the country, Wards Auto is reporting. Russian dealers want more than it cost to start their dealerships, the report details. Negotiations stalled on how much GM would discount service contracts for thousands of GM cars currently on the […]

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Volvo Offers Lifetime Warranty on Replacement Parts http://www.thetruthaboutcars.com/2015/07/volvo-offers-lifetime-warranty-replacement-parts/ http://www.thetruthaboutcars.com/2015/07/volvo-offers-lifetime-warranty-replacement-parts/#comments Thu, 09 Jul 2015 20:00:55 +0000 http://www.thetruthaboutcars.com/?p=1112225 Volvo announced today it will warranty any replaced part and labor, not including wear-and-tear items and accessories, for the life of the car. The coverage extends only to service at dealerships. Volvo owners will pay for the initial replacement parts and labor on vehicles with expired warranties, but Volvo will pay for any additional service on that part for as long as […]

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Volvo announced today it will warranty any replaced part and labor, not including wear-and-tear items and accessories, for the life of the car. The coverage extends only to service at dealerships. Volvo owners will pay for the initial replacement parts and labor on vehicles with expired warranties, but Volvo will pay for any additional service on that part for as long as […]

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No Fixed Abode: Walljobbed. http://www.thetruthaboutcars.com/2015/06/no-fixed-abode-walljobbed/ http://www.thetruthaboutcars.com/2015/06/no-fixed-abode-walljobbed/#comments Tue, 30 Jun 2015 14:00:28 +0000 http://www.thetruthaboutcars.com/?p=1102601 I grew up in the back of two-door family cars ranging from a ’67 Camaro to an ’83 Civic 1500 “S”. It never seemed like a hardship to me. Nor does it seem like a hardship to have my six-year-old son in the back of my Accord Coupe. He knows how to let himself in […]

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I grew up in the back of two-door family cars ranging from a ’67 Camaro to an ’83 Civic 1500 “S”. It never seemed like a hardship to me. Nor does it seem like a hardship to have my six-year-old son in the back of my Accord Coupe. He knows how to let himself in […]

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Piston Slap: The HID-den benefits of Xenon Lighting? http://www.thetruthaboutcars.com/2015/02/piston-slap-hid-den-benefits-xenon-lighting/ http://www.thetruthaboutcars.com/2015/02/piston-slap-hid-den-benefits-xenon-lighting/#comments Mon, 23 Feb 2015 13:53:03 +0000 http://www.thetruthaboutcars.com/?p=1006202   John writes: Hi Sajeev! I’m still only three years into the car business and I still haven’t wrapped my brain around one thing: xenon headlamps. As a used car manager I’ve replaced plenty of xenon bulbs (pricey) and even some ballasts (really pricey). Are you sold on their usefulness? To me it seems like […]

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  John writes: Hi Sajeev! I’m still only three years into the car business and I still haven’t wrapped my brain around one thing: xenon headlamps. As a used car manager I’ve replaced plenty of xenon bulbs (pricey) and even some ballasts (really pricey). Are you sold on their usefulness? To me it seems like […]

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Piston Slap: Sucking At Fluid Changes? http://www.thetruthaboutcars.com/2014/08/piston-slap-sucking-fluid-changes/ http://www.thetruthaboutcars.com/2014/08/piston-slap-sucking-fluid-changes/#comments Wed, 27 Aug 2014 12:40:08 +0000 http://www.thetruthaboutcars.com/?p=901234   Longtime TTAC Commentator ajla writes: Hi Sajeev, I do a more through job at the time of purchase, but every year after I do a drain/refill on the radiator and replace some transmission fluid by using my fluid extractor to vacuum up as much ATF as possible through the dipstick tube. I know that […]

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  Longtime TTAC Commentator ajla writes: Hi Sajeev, I do a more through job at the time of purchase, but every year after I do a drain/refill on the radiator and replace some transmission fluid by using my fluid extractor to vacuum up as much ATF as possible through the dipstick tube. I know that […]

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Piston Slap: Double A (Beep! Beep!) Em, Cee, Oh… (Part II) http://www.thetruthaboutcars.com/2014/06/piston-slap-double-a-beep-beep-em-cee-oh-part-ii/ http://www.thetruthaboutcars.com/2014/06/piston-slap-double-a-beep-beep-em-cee-oh-part-ii/#comments Mon, 30 Jun 2014 12:06:29 +0000 http://www.thetruthaboutcars.com/?p=855409 TTAC commentator M0L0TOV has an update for us: Hey Sajeev, I figured I’d send you an update so people would know what happened to my situation. Well, I went ahead and tried to contact AAMCO. First I tried contacting them via their website but almost a week had passed and no response. So I contact […]

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TTAC commentator M0L0TOV has an update for us: Hey Sajeev, I figured I’d send you an update so people would know what happened to my situation. Well, I went ahead and tried to contact AAMCO. First I tried contacting them via their website but almost a week had passed and no response. So I contact […]

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Piston Slap: Double A (Beep! Beep!) Em, Cee, Oh… http://www.thetruthaboutcars.com/2014/06/piston-slap-double-a-beep-beep-em-cee-oh/ http://www.thetruthaboutcars.com/2014/06/piston-slap-double-a-beep-beep-em-cee-oh/#comments Mon, 09 Jun 2014 12:37:53 +0000 http://www.thetruthaboutcars.com/?p=840217 TTAC commentator M0L0TOV writes: Greetings All-Knowing Sajeev, I am looking for some insight on an ongoing issue with my workhorse. I have a 2003 Ford Focus ZX-5 with 160,000 miles. A little bit over a year ago, I had Aamco rebuild the automatic transmission on my car for the tune of $2500. Apparently, my car […]

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TTAC commentator M0L0TOV writes: Greetings All-Knowing Sajeev, I am looking for some insight on an ongoing issue with my workhorse. I have a 2003 Ford Focus ZX-5 with 160,000 miles. A little bit over a year ago, I had Aamco rebuild the automatic transmission on my car for the tune of $2500. Apparently, my car […]

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GM Throws In Free Scheduled Service http://www.thetruthaboutcars.com/2013/06/gm-throws-in-free-scheduled-service/ http://www.thetruthaboutcars.com/2013/06/gm-throws-in-free-scheduled-service/#comments Thu, 06 Jun 2013 15:50:50 +0000 http://www.thetruthaboutcars.com/?p=491071 A free-maintenance program introduced earlier this year to get its full-size pickups moving was expanded across the entire 2014 line.  For most 2014 vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change, four-wheel tire rotation, and conduct a 27-point vehicle inspection based on what’s called for in the vehicle’s maintenance plan. […]

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A free-maintenance program introduced earlier this year to get its full-size pickups moving was expanded across the entire 2014 line.  For most 2014 vehicles, Chevrolet, Buick and GMC dealers will complete an oil and filter change, four-wheel tire rotation, and conduct a 27-point vehicle inspection based on what’s called for in the vehicle’s maintenance plan. […]

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The Mortal Sins Of The Auto Business http://www.thetruthaboutcars.com/2013/01/the-mortal-sins-of-the-auto-business/ http://www.thetruthaboutcars.com/2013/01/the-mortal-sins-of-the-auto-business/#comments Mon, 21 Jan 2013 18:41:10 +0000 http://www.thetruthaboutcars.com/?p=474582 Automortal Sins will be an infrequent series about the true sins in the auto business. It won’t be the sins which some bloggers regard huge. We won’t blame lapses in styling, branding, we won’t lambast OEMs for abandoning sports cars in favor of appliances. Building the wrong car once in a while is a minor […]

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Automortal Sins will be an infrequent series about the true sins in the auto business. It won’t be the sins which some bloggers regard huge. We won’t blame lapses in styling, branding, we won’t lambast OEMs for abandoning sports cars in favor of appliances. Building the wrong car once in a while is a minor […]

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Watch Out: Your Dealer Is In Trouble, And He Needs Your Money http://www.thetruthaboutcars.com/2012/05/watch-out-your-dealers-is-in-trouble-and-he-needs-your-money/ http://www.thetruthaboutcars.com/2012/05/watch-out-your-dealers-is-in-trouble-and-he-needs-your-money/#comments Mon, 21 May 2012 15:41:28 +0000 http://www.thetruthaboutcars.com/?p=445380 Five years ago, car dealers throughout the country were hit hard by carmageddon. Now, they are about to get hit again where it really hurts: In the workshop, where the real money is being made. The auto sales collapse of 2008 winds its way through the years like a diet through an anaconda. While showrooms […]

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Five years ago, car dealers throughout the country were hit hard by carmageddon. Now, they are about to get hit again where it really hurts: In the workshop, where the real money is being made. The auto sales collapse of 2008 winds its way through the years like a diet through an anaconda. While showrooms […]

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Pulled Plug Story Infuriates Saab Faithfuls http://www.thetruthaboutcars.com/2012/01/pulled-plug-story-infuriates-saab-faithfuls/ http://www.thetruthaboutcars.com/2012/01/pulled-plug-story-infuriates-saab-faithfuls/#comments Wed, 25 Jan 2012 10:35:34 +0000 http://www.thetruthaboutcars.com/?p=428008 The story on Saab pulling the plug on the diagnostic computer, and hence on repairs that need that access, ruffled a lot of feathers.  The Church of St. Victor is so angry at the apostate article that it broke its self-imposed code of silence and mentions TTAC by name. Delusional as they are, they believe […]

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The story on Saab pulling the plug on the diagnostic computer, and hence on repairs that need that access, ruffled a lot of feathers.  The Church of St. Victor is so angry at the apostate article that it broke its self-imposed code of silence and mentions TTAC by name. Delusional as they are, they believe […]

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This Is What A Year’s Supply Of Saabs Looks Like http://www.thetruthaboutcars.com/2011/08/this-is-what-a-years-supply-of-saabs-looks-like/ http://www.thetruthaboutcars.com/2011/08/this-is-what-a-years-supply-of-saabs-looks-like/#comments Mon, 22 Aug 2011 17:19:05 +0000 http://www.thetruthaboutcars.com/?p=408252 Portland’s 82nd Avenue is one of those streets that exists in nearly every American city. Unofficially demarcating Portland proper (“the right side of the tracks”) from the extensive working-class suburbs that bleed into Gresham (“the wrong side of the tracks”), “Shady-Second” is home to a vast strip of wall-to-wall buy-here-pay-here lots, used-car hustlers, and small […]

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Portland’s 82nd Avenue is one of those streets that exists in nearly every American city. Unofficially demarcating Portland proper (“the right side of the tracks”) from the extensive working-class suburbs that bleed into Gresham (“the wrong side of the tracks”), “Shady-Second” is home to a vast strip of wall-to-wall buy-here-pay-here lots, used-car hustlers, and small […]

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The Autobiography Of BS©: How I Failed To Make Volkswagen Lots Of Money http://www.thetruthaboutcars.com/2011/07/the-autobiography-of-bs%c2%a9-how-i-failed-to-make-volkswagen-lots-of-money/ http://www.thetruthaboutcars.com/2011/07/the-autobiography-of-bs%c2%a9-how-i-failed-to-make-volkswagen-lots-of-money/#comments Wed, 20 Jul 2011 11:53:05 +0000 http://www.thetruthaboutcars.com/?p=403654 Volkswagen just sold one of my inventions, and I didn’t get a dime for it. Volkswagen didn’t get rich on the sale either. After more than 20 years of trying not too hard, Volkswagen is getting out of the non-OEM service business and  sells its Stop + Go chain of quick-fit shops to the management. […]

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Volkswagen just sold one of my inventions, and I didn’t get a dime for it. Volkswagen didn’t get rich on the sale either. After more than 20 years of trying not too hard, Volkswagen is getting out of the non-OEM service business and  sells its Stop + Go chain of quick-fit shops to the management. […]

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Best Buy Eyes EVs http://www.thetruthaboutcars.com/2011/05/best-buy-eyes-evs/ http://www.thetruthaboutcars.com/2011/05/best-buy-eyes-evs/#comments Mon, 09 May 2011 15:25:30 +0000 http://www.thetruthaboutcars.com/?p=394333 Electronics retailer Best Buy raised a few eyebrows when it began selling Brammo electric motorcycles alongside its flatscreens and Xboxes a few years back. Two years after that agreement was announced, however, Brammos are sold at only three West Coats Best Buys (one here in Portland, OR, two in California) and Brammo is expanding its […]

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Electronics retailer Best Buy raised a few eyebrows when it began selling Brammo electric motorcycles alongside its flatscreens and Xboxes a few years back. Two years after that agreement was announced, however, Brammos are sold at only three West Coats Best Buys (one here in Portland, OR, two in California) and Brammo is expanding its […]

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Mr Goodwrench, RIP http://www.thetruthaboutcars.com/2010/11/mr-goodwrench-rip/ http://www.thetruthaboutcars.com/2010/11/mr-goodwrench-rip/#comments Mon, 08 Nov 2010 22:18:32 +0000 http://www.thetruthaboutcars.com/?p=371857 Born in 1977, Mr Goodwrench was a marketing brand used to sell GM parts and service at franchised dealers. Now, after 33 years in service to The General, Mr Goodwrench is passing on to join Pontiac, Oldsmobile and HUMMER in GM’s crowded brand graveyard. Automotive News [sub] reports that GM marketing chief Joel Ewanick wants […]

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Born in 1977, Mr Goodwrench was a marketing brand used to sell GM parts and service at franchised dealers. Now, after 33 years in service to The General, Mr Goodwrench is passing on to join Pontiac, Oldsmobile and HUMMER in GM’s crowded brand graveyard. Automotive News [sub] reports that GM marketing chief Joel Ewanick wants […]

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Cadillac Wants To Provide Ritzy Service On The Cheap http://www.thetruthaboutcars.com/2010/04/cadillac-wants-to-provide-ritzy-service-on-the-cheap/ http://www.thetruthaboutcars.com/2010/04/cadillac-wants-to-provide-ritzy-service-on-the-cheap/#comments Sat, 03 Apr 2010 11:39:41 +0000 http://www.thetruthaboutcars.com/?p=351382 Cadillac contracted the services of the Ritz-Carlton to train Cadillac dealers to provide 5-star service. The Ritz Carlton, first recipient of the Baldridge award in 1999, has a side business in training other companies to provide quality service. Don Butler, Cadillac’s marketing VP, said to Automotive News [sub] that the program will emphasize customer treatment […]

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Cadillac contracted the services of the Ritz-Carlton to train Cadillac dealers to provide 5-star service. The Ritz Carlton, first recipient of the Baldridge award in 1999, has a side business in training other companies to provide quality service. Don Butler, Cadillac’s marketing VP, said to Automotive News [sub] that the program will emphasize customer treatment […]

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