Tag: RTFM

By on September 6, 2011

It actually comes with a little book too!

Patrick writes:

Hi Sajeev,

Avid daily reader of the site but infrequent commenter… Pony Cars and old Volvos sometimes drag me out of my shell but I have a couple questions about my wife’s car and I wanted to see what you and others might think.

We’ve got a 2007 3.5L Impala with 60,000 miles on it and it is due for an oil change and checkup:

(Read More…)

By on September 22, 2009

Oh noes! (courtesy i.ehow.com)

For those of you unfamiliar with the secret language of telephone-based customer service representatives, RTFM means “Read the F-ing Manual.” Only now, for Chrysler, it’s PTF-DVD: “Play the F-ing DVD.” Automotive News [sub] reports that “Chrysler Group is replacing its traditional owner’s manuals with DVDs and an abridged printed guide in an effort to reduce costs and save 930 tons of paper annually.” Wow! Can you imagine how much better off the planet would be if Chrysler stopped making cars? Just kidding. As for costs, well, taxpayers have sunk over $10 billion in this bad bad boy, so every penny ChryCo doesn’t spend on paper manuals goes to their “Save the Sebrings!” campaign. Uh, how many pennies is that, anyway? “Spokesman Bryan Zvibleman . . . declined to say how much will be saved by the change, which is taking effect with 2010 models.” Declined? As in refused? I like “demurred,” but then I like my euphemisms shaken, not stirred.

Is this a big deal? It sure was to Chrysler (the artist formerly known as “under private equity ownership, we can move much faster than our competition”)  . . .

(Read More…)

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