By on October 25, 2016

2016 Toyota Prius Touring

Buick grabbed much of the limelight when Consumer Reports released its 2016 reliability survey results yesterday, earning the best-ever brand ranking of any domestic marque. But atop the leaderboard, Lexus and its Toyota parent brand continued the automaker’s reign.

Not surprisingly, three of the five most reliable vehicles in America are therefore Lexus and Toyota products. With the Lexus GS and Toyota 4Runner, the top 10 list is half-filled with Toyota products. Only one vehicle in the top ten is a domestic, the eighth-ranked Chevrolet Cruze.

They may be reliable, but do Americans actually want these vehicles? We took a look at the five least reliable vehicles in America and realized that, yes, in some cases, Americans do want them. In fact, the vehicles on the least reliable list account for 2.7 percent of the U.S. new vehicle market.

When it comes to the five most reliable vehicles in Consumer Reports’ survey, less than 1 percent of the market’s buying habits are represented. (Read More…)

By on October 25, 2016

2016 Ford Focus

Headlining 2016’s Consumer Reports annual reliability rankings were the dreadful results of four Fiat Chrysler Automobiles’ brands. Bringing up the rear in uninterrupted fashion were Dodge, Chrysler, Fiat, and Ram. Jeep was only three spots ahead of Dodge.

Not coincidentally then, two of the five least reliable new vehicles on sale in America are also FCA products. All five are domestics, though they’re not all built in the United States.

Still, poor reliability does not necessarily correspond to poor marketplace performances. Three of the five least reliable vehicles in America are sales leaders in their respective categories; another is a steady top-tier player.

And one of the least reliable new vehicles on sale today has failed so badly in the marketplace that its days are numbered.  (Read More…)

By on July 18, 2016

3rd Generation Toyota Prius HEV Battery, Image: Toyota

Many industry reporters and enthusiasts attached stigma to early mass market hybrids because of the unknown reliability of their batteries. Potential owners worried that a failed battery would stick them with an expensive, out-of-warranty repair bill.

The first generation of hybrid vehicles hit the streets right around the turn of the century, right at the same time the domestic market was in love with SUVs. Anecdotes abounded about how dangerous and expensive hybrids would be to fix and maintain. Now that they’ve been on the road for over a decade, data shows — for the most part — there was no reason to fear these electrified fuel sippers.

(Read More…)

By on June 22, 2016

JD Power

If you’re planning to buy a new vehicle this year, J.D. Power wants you to know you’ll probably happier in a Kia than a Porsche.

Well, maybe less annoyed. By the little things. On average. That’s one takeaway from the firm’s annual ranking of automotive brands based on consumer complaints logged during the first 90 days of ownership.

This year’s J.D. Power U.S. Initial Quality Study is good PR for many automakers, considering 21 of the 33 brands moved up in the rankings this year, including those in the Big Three. Domestic brands collectively recorded a lower problem tally than their foreign competition, a feat only accomplished one other time in the study’s three decade history. (Read More…)

By on October 20, 2015


June writes:

Greetings, editors. I love your website. It has taught me a tremendous amount about cars and the industry. This is my first time writing. I would love to see a piece about auto reliability, perhaps from an insider engineering perspective. What I’d like to see addressed is the question of why some cars and makes are more reliable than others.

I know these issues often result in pissing contests between:

1) those who claim to be “real auto enthusiasts” and would drive nothing less than a German sports car with a stick, despite the verifiable quality control issues that afflicts all the German manufacturers, and,

2) those who value reliability, fewer headaches, fewer trips to the mechanic, and more money saved in the long run, perhaps at the expense of an “emotional” engagement with their car.  (Read More…)

By on August 7, 2015

2015 Volkswagen Beetle 1.8L Turbo Engine-001

If there is one recent trend in the automotive industry today, it’s turbocharging.

Of course, there are a lot of other trends, too. That whole SUV coupe thing is bizarrely catching on. And I think we can all agree that it’s only a matter of time before someone sees the Subaru Outback’s 20 years of unrivaled success and finally decides to re-enter the wagon game.

But in the last few years, it’s turbocharging that has really managed to beat out everything else for today’s most popular automotive trend.

(Read More…)

By on April 20, 2015

Take two… (photo courtesy:

Sam writes:

Hi Sajeev,

My wife is interested in upgrading from her Subaru Legacy to a more luxurious make. Nothing crazy, we’re talking BMW 428 or Audi A5 range. Her requirements include automatic transmission and the usual ‘winter package’: AWD, remote start, heated seats (and steering wheel, ideally), etc… She wants something mid-sized with a comfortable ride. Enough punch to feel fast without needing to actually be fast. (Read More…)

By on October 28, 2014

Infiniti InTouch - Infiniti Q50

Consumer Reports released its Annual Reliability Survey for this year, focusing some of the attention on the woes experienced by a handful of infotainment systems.

(Read More…)

By on October 6, 2014


Even Google knows our first question!

Keith writes:

Sajeev – I’ve gotta get rid of 1 of my 4 family of cars – the family consists of a 2011 Civic LX (for the kids), 2009 Taurus X (for the wife) – and the two on the chopping block – 2006 Saab 9-5 Sport Combi (with 154,000 miles) verses 2006 Saturn Vue V6 (with 131,000 miles). I enjoy different aspect of each of these cars and I’m torn over which one should go.

Here are the pros and cons of each: (Read More…)

By on August 13, 2014

Tesla Model S

Though the Tesla Model S is one of Consumer Reports’ recommended darlings, the premium EV garnered its share of reliability blemishes during long-term testing.

(Read More…)

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