The Truth About Cars » Quality http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Wed, 10 Feb 2016 17:42:47 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars » Quality http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com Hammer Time: The Real Cost of Being a Car Guy http://www.thetruthaboutcars.com/2016/01/hammer-time-real-cost-car-guy/ http://www.thetruthaboutcars.com/2016/01/hammer-time-real-cost-car-guy/#comments Thu, 14 Jan 2016 15:00:23 +0000 http://www.thetruthaboutcars.com/?p=1251169 Forgive me father, for not only have I sinned (at least for right now), but I’m going to make a sordid confession about my daily work life that will tick off 99 percent of the people here. I find that auto enthusiasts — that’s you — are completely irrational. In fact, sometimes you’re just plain nuts. […]

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Forgive me father, for not only have I sinned (at least for right now), but I’m going to make a sordid confession about my daily work life that will tick off 99 percent of the people here. I find that auto enthusiasts — that’s you — are completely irrational. In fact, sometimes you’re just plain nuts. […]

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Ask the B&B: Do Bad Panel Gaps Mean Poor Vehicle Quality? http://www.thetruthaboutcars.com/2015/11/bad-panel-gaps-poor-quality/ http://www.thetruthaboutcars.com/2015/11/bad-panel-gaps-poor-quality/#comments Mon, 23 Nov 2015 19:30:18 +0000 http://www.thetruthaboutcars.com/?p=1225537 These photos are of a vehicle that recently visited my driveway for a week. I’m not going to tell you what that vehicle is — yet — but it does raise a very interesting question. Are bad panel gaps an indicator of a poor quality product? And what “quality” are we talking about anyway? I ask this question […]

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These photos are of a vehicle that recently visited my driveway for a week. I’m not going to tell you what that vehicle is — yet — but it does raise a very interesting question. Are bad panel gaps an indicator of a poor quality product? And what “quality” are we talking about anyway? I ask this question […]

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Hammer Time: What Car Would You Keep for 25 Years? http://www.thetruthaboutcars.com/2015/10/25-year-old-keeper-car-now/ http://www.thetruthaboutcars.com/2015/10/25-year-old-keeper-car-now/#comments Thu, 08 Oct 2015 18:00:23 +0000 http://www.thetruthaboutcars.com/?p=1190290 A quarter of a century can yield an amazing level of improvements to a modern day car — but this isn’t always the case. Take for example a 1958 Chevrolet Bel Air and compare it with the 1983 Oldsmobile Cutlass Ciera. Even back in 1983, a 1958 Bel Air could offer the keepers among us […]

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A quarter of a century can yield an amazing level of improvements to a modern day car — but this isn’t always the case. Take for example a 1958 Chevrolet Bel Air and compare it with the 1983 Oldsmobile Cutlass Ciera. Even back in 1983, a 1958 Bel Air could offer the keepers among us […]

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Nissan Halts Sales on Some Maximas for Quality Issues http://www.thetruthaboutcars.com/2015/07/nissan-halts-sales-maximas-quality-issues/ http://www.thetruthaboutcars.com/2015/07/nissan-halts-sales-maximas-quality-issues/#comments Thu, 23 Jul 2015 18:00:07 +0000 http://www.thetruthaboutcars.com/?p=1124145 Nissan has told its dealers to stop selling specific models of the Maxima due to unspecified quality issue, Automotive News is reporting. The issue involves Maximas with a specific VIN, not a model type. It’s unclear if those cars have been delivered to dealers or customers. According to Automotive News, Nissan hasn’t identified how many models […]

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Nissan has told its dealers to stop selling specific models of the Maxima due to unspecified quality issue, Automotive News is reporting. The issue involves Maximas with a specific VIN, not a model type. It’s unclear if those cars have been delivered to dealers or customers. According to Automotive News, Nissan hasn’t identified how many models […]

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Apple Adds Former Chrysler VP for Car Project – or Not http://www.thetruthaboutcars.com/2015/07/apple-adds-former-chrysler-vp-car-project-not/ http://www.thetruthaboutcars.com/2015/07/apple-adds-former-chrysler-vp-car-project-not/#comments Tue, 21 Jul 2015 17:00:56 +0000 http://www.thetruthaboutcars.com/?p=1121217 Doug Betts, former senior vice president at Fiat Chrysler Automobiles in charge of quality, quietly began work at Apple this month, the Wall Street Journal is reporting. Betts, who led the effort to turnaround Chrysler’s quality rankings beginning in 2009, left the car company last year one day after Consumer Reports ranked the car company […]

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Doug Betts, former senior vice president at Fiat Chrysler Automobiles in charge of quality, quietly began work at Apple this month, the Wall Street Journal is reporting. Betts, who led the effort to turnaround Chrysler’s quality rankings beginning in 2009, left the car company last year one day after Consumer Reports ranked the car company […]

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Piston Slap: A Tale of Mastercrafted, Aftermarket Dubs http://www.thetruthaboutcars.com/2015/04/piston-slap-tale-mastercrafted-aftermarket-dubs/ http://www.thetruthaboutcars.com/2015/04/piston-slap-tale-mastercrafted-aftermarket-dubs/#comments Mon, 06 Apr 2015 12:18:47 +0000 http://www.thetruthaboutcars.com/?p=1038753 Jimmy writes: I hope this new year finds you well. Back in 2007 I bought a new Hyundai Santa Fe. Nothing special, no ABS or four wheel drive. But it did have 20”s on it with low profile 12 inch wide tires. Later that year I had the chance to drive it in the snow. First […]

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Jimmy writes: I hope this new year finds you well. Back in 2007 I bought a new Hyundai Santa Fe. Nothing special, no ABS or four wheel drive. But it did have 20”s on it with low profile 12 inch wide tires. Later that year I had the chance to drive it in the snow. First […]

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Ito Ousted as Honda CEO, Replaced by Takahiro Hachigo http://www.thetruthaboutcars.com/2015/02/ito-ousted-as-honda-ceo-replaced-by-takahiro-hachigo/ http://www.thetruthaboutcars.com/2015/02/ito-ousted-as-honda-ceo-replaced-by-takahiro-hachigo/#comments Mon, 23 Feb 2015 12:33:20 +0000 http://www.thetruthaboutcars.com/?p=1006354 Hans Greimel of the Automotive News is reporting that Takanobu Ito will be replaced in June by Takahiro Hachigo as president and CEO of Honda Motor Company. Ito’s replacement comes after a spate of recalls in its home market of Japan led to a delay in a number of new product launches, followed by the […]

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Hans Greimel of the Automotive News is reporting that Takanobu Ito will be replaced in June by Takahiro Hachigo as president and CEO of Honda Motor Company. Ito’s replacement comes after a spate of recalls in its home market of Japan led to a delay in a number of new product launches, followed by the […]

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Editorial: Who Needs Quality? Or, the Myth of Brand Loyalty http://www.thetruthaboutcars.com/2015/02/editorial-needs-quality-myth-brand-loyalty/ http://www.thetruthaboutcars.com/2015/02/editorial-needs-quality-myth-brand-loyalty/#comments Wed, 04 Feb 2015 00:24:44 +0000 http://www.thetruthaboutcars.com/?p=989858    Quick question: what was the number one factor in your most recent new vehicle purchase? Was it styling? Performance? Features? Financing? Price? Comfort? Practicality? Or that old stalwart, quality? If you answered in the affirmative to that last suggestion, you’re part of a shrinking bloc. There were a lot of winners in the 2014 […]

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   Quick question: what was the number one factor in your most recent new vehicle purchase? Was it styling? Performance? Features? Financing? Price? Comfort? Practicality? Or that old stalwart, quality? If you answered in the affirmative to that last suggestion, you’re part of a shrinking bloc. There were a lot of winners in the 2014 […]

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New or Used? : Sadly, Infiniti Will Never Sell An M80 http://www.thetruthaboutcars.com/2014/06/new-or-used-sadly-infiniti-will-never-sell-an-m80/ http://www.thetruthaboutcars.com/2014/06/new-or-used-sadly-infiniti-will-never-sell-an-m80/#comments Fri, 20 Jun 2014 13:00:00 +0000 http://www.thetruthaboutcars.com/?p=847225 Dear Mr. Lang, Your most recent article put the final nail in the C4 coffin for me and for that, I’m everlastingly grateful. The VW GTI is but a distant infatuation, another foolish pleasure set aside. Onward to the Infiniti M35. My wife, county librarian, needs a reliable safe car to visit her 34 branches. […]

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Dear Mr. Lang, Your most recent article put the final nail in the C4 coffin for me and for that, I’m everlastingly grateful. The VW GTI is but a distant infatuation, another foolish pleasure set aside. Onward to the Infiniti M35. My wife, county librarian, needs a reliable safe car to visit her 34 branches. […]

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Hammer Time: The Mitsubishi Banana http://www.thetruthaboutcars.com/2014/03/hammer-time-the-mitsubishi-banana/ http://www.thetruthaboutcars.com/2014/03/hammer-time-the-mitsubishi-banana/#comments Mon, 24 Mar 2014 09:00:11 +0000 http://www.thetruthaboutcars.com/?p=778649 Otherwise known as the Mitsubishi Eclipse. No car has better embodied the sad decline of a once competitive automaker. Awkward styling. Poor interior space and wonky ergonomics. Plus, you got a double whammy if you decided to keep them in the arid parts of the country. Thin flaky paint… and a weird flaw with the […]

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Otherwise known as the Mitsubishi Eclipse. No car has better embodied the sad decline of a once competitive automaker. Awkward styling. Poor interior space and wonky ergonomics. Plus, you got a double whammy if you decided to keep them in the arid parts of the country. Thin flaky paint… and a weird flaw with the […]

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Hammer Time: Fharverg-nuttin! http://www.thetruthaboutcars.com/2014/02/hammer-time-fharverg-nuttin/ http://www.thetruthaboutcars.com/2014/02/hammer-time-fharverg-nuttin/#comments Mon, 03 Feb 2014 12:00:21 +0000 http://www.thetruthaboutcars.com/?p=731802 It would take an immense amount of effort to prove that VW was not telling the truth in their latest Super Bowl commercial. First you would have to pool registration data from dozens of different countries within the US, EU, Japan, China, Southeast Asia, Africa, and the Middle East. That’s one tall order. To even make […]

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It would take an immense amount of effort to prove that VW was not telling the truth in their latest Super Bowl commercial. First you would have to pool registration data from dozens of different countries within the US, EU, Japan, China, Southeast Asia, Africa, and the Middle East. That’s one tall order. To even make […]

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Hammer Time: Opposites Detract http://www.thetruthaboutcars.com/2014/01/hammer-time-opposites-detract/ http://www.thetruthaboutcars.com/2014/01/hammer-time-opposites-detract/#comments Thu, 30 Jan 2014 13:00:56 +0000 http://www.thetruthaboutcars.com/?p=725978 There are some things that I am too damn old and open-minded to understand. Like hating a car brand. Especially in those common cases where folks haven’t been exposed to any level of vehicle derived hardships. Toyotas are boring. BMW’s are Yuppie-mobiles. Mercedes-Benzes are for snobs. On an on, through the lexicon of cliche and […]

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There are some things that I am too damn old and open-minded to understand. Like hating a car brand. Especially in those common cases where folks haven’t been exposed to any level of vehicle derived hardships. Toyotas are boring. BMW’s are Yuppie-mobiles. Mercedes-Benzes are for snobs. On an on, through the lexicon of cliche and […]

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Geely, Volvo Planning Global Subcompact Platform http://www.thetruthaboutcars.com/2014/01/geely-volvo-planning-global-subcompact-platform/ http://www.thetruthaboutcars.com/2014/01/geely-volvo-planning-global-subcompact-platform/#comments Tue, 28 Jan 2014 16:15:53 +0000 http://www.thetruthaboutcars.com/?p=725906 In an effort to sell their wares to Western markets, Geely and their subsidiary Volvo have teamed up to build a subcompact global car aimed at offerings from Ford, Honda et al. According to Automotive News, the subcompact would be exclusive to Geely, and would go after competitors such as the Honda Fit, Ford Fiesta, Toyota Yaris […]

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In an effort to sell their wares to Western markets, Geely and their subsidiary Volvo have teamed up to build a subcompact global car aimed at offerings from Ford, Honda et al. According to Automotive News, the subcompact would be exclusive to Geely, and would go after competitors such as the Honda Fit, Ford Fiesta, Toyota Yaris […]

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Black Friday: Valvoline Motor Oil And Recyclable Low-Quality Tools http://www.thetruthaboutcars.com/2013/11/black-friday-valvoline-motor-oil-and-recyclable-low-quality-tools/ http://www.thetruthaboutcars.com/2013/11/black-friday-valvoline-motor-oil-and-recyclable-low-quality-tools/#comments Fri, 29 Nov 2013 16:02:08 +0000 http://www.thetruthaboutcars.com/?p=666714 If there ever was a combination of good and bad offers for the DIY auto enthusiast, it’s the so-called Black Friday deals. 5 Quarts of Valvoline with a Purolator Classic for $9.99 plus a $5 Valvoline coupon is pretty much the best oil deal I have seen since the G-Oil giveaways. Impact wrenches that are […]

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If there ever was a combination of good and bad offers for the DIY auto enthusiast, it’s the so-called Black Friday deals. 5 Quarts of Valvoline with a Purolator Classic for $9.99 plus a $5 Valvoline coupon is pretty much the best oil deal I have seen since the G-Oil giveaways. Impact wrenches that are […]

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Hammer Time: The TI-QI Top Ten http://www.thetruthaboutcars.com/2013/11/hammer-time-the-ti-qi-top-ten/ http://www.thetruthaboutcars.com/2013/11/hammer-time-the-ti-qi-top-ten/#comments Sat, 23 Nov 2013 03:17:34 +0000 http://www.thetruthaboutcars.com/?p=661418 At what point are you willing to accept a low-ball offer for your old beater? Is it when the tranny blows out? Or does it eventually come through the scourge of rust, and the constant breaking of electric doo-dads that no longer work all through your doo-dah-day? Some folks simply get bored of their ride. […]

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At what point are you willing to accept a low-ball offer for your old beater? Is it when the tranny blows out? Or does it eventually come through the scourge of rust, and the constant breaking of electric doo-dads that no longer work all through your doo-dah-day? Some folks simply get bored of their ride. […]

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Hyundai’s R&D, Product President, Engineering and Electronics Chiefs Resign Over Quality Issues http://www.thetruthaboutcars.com/2013/11/hyundais-rd-and-product-president-plus-engineering-and-electronics-chiefs-resign-over-recalls-and-quality-issues/ http://www.thetruthaboutcars.com/2013/11/hyundais-rd-and-product-president-plus-engineering-and-electronics-chiefs-resign-over-recalls-and-quality-issues/#comments Tue, 12 Nov 2013 14:00:23 +0000 http://www.thetruthaboutcars.com/?p=648266 After consumer complaints over quality issues in its home market of Korea and a string of recalls there, in the U.S. and other countries. Hyundai Motor Group’s president for research and development, Kwon Moon-sik and two other executives in charge of engineering and electronics have resigned. The shakeup comes as the automaker prepares some important […]

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After consumer complaints over quality issues in its home market of Korea and a string of recalls there, in the U.S. and other countries. Hyundai Motor Group’s president for research and development, Kwon Moon-sik and two other executives in charge of engineering and electronics have resigned. The shakeup comes as the automaker prepares some important […]

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Editorial: Cherokee Delays Deserve Praise http://www.thetruthaboutcars.com/2013/09/editorial-cherokee-delays-deserve-praise/ http://www.thetruthaboutcars.com/2013/09/editorial-cherokee-delays-deserve-praise/#comments Mon, 23 Sep 2013 21:37:56 +0000 http://www.thetruthaboutcars.com/?p=526481 We live in an era of instant gratification. We want everything, right now, done perfectly, right away. A consequences of that is that delays, even when legitimate, are seen as a sign of incompetence, slow movement and an inability to get things done. In many cases, it’s true. But that doesn’t mean we should pillory Chrysler for […]

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We live in an era of instant gratification. We want everything, right now, done perfectly, right away. A consequences of that is that delays, even when legitimate, are seen as a sign of incompetence, slow movement and an inability to get things done. In many cases, it’s true. But that doesn’t mean we should pillory Chrysler for […]

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A Miracle Happens: GM Makes Top Quality Cars http://www.thetruthaboutcars.com/2013/06/a-miracle-happens-gm-makes-top-quality-cars/ http://www.thetruthaboutcars.com/2013/06/a-miracle-happens-gm-makes-top-quality-cars/#comments Sat, 22 Jun 2013 19:01:32 +0000 http://www.thetruthaboutcars.com/?p=493028     J.D. Power published its 2013 Initial Quality Study IQS, and a miracle happened: Chevrolet jumped 10 spots  to number 5. The GMC brand even sits in #2.  In the real world, that puts GMC and Chevrolet in Place 2, along with Lexus and Infiniti. When I interpreted these results in the olden days to […]

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    J.D. Power published its 2013 Initial Quality Study IQS, and a miracle happened: Chevrolet jumped 10 spots  to number 5. The GMC brand even sits in #2.  In the real world, that puts GMC and Chevrolet in Place 2, along with Lexus and Infiniti. When I interpreted these results in the olden days to […]

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Happy Birthday To… http://www.thetruthaboutcars.com/2013/05/happy-birthday-to-howie/ http://www.thetruthaboutcars.com/2013/05/happy-birthday-to-howie/#comments Wed, 15 May 2013 14:54:55 +0000 http://www.thetruthaboutcars.com/?p=488579 25 years ago on this very day, a living God graced us with his feline presence: Howie Makem. The quality cat. World famous ambassador to all things GM is celebrating his birthday today. Back in the good old days of the 1980’s, GM needed inspiration for their pursuit of quality. At Ford, quality was job one. […]

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25 years ago on this very day, a living God graced us with his feline presence: Howie Makem. The quality cat. World famous ambassador to all things GM is celebrating his birthday today. Back in the good old days of the 1980’s, GM needed inspiration for their pursuit of quality. At Ford, quality was job one. […]

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QOTD: Is Hyundai Growing Too Fast? http://www.thetruthaboutcars.com/2013/04/qotd-is-hyundai-growing-too-fast/ http://www.thetruthaboutcars.com/2013/04/qotd-is-hyundai-growing-too-fast/#comments Wed, 10 Apr 2013 17:46:45 +0000 http://www.thetruthaboutcars.com/?p=484247 A Reuters article on Hyundai’s recent quality problems raises an interesting question. Has the company grown too fast following an unprecedented image makeover? Reuters quotes a Korean professor of automotive engineering discussing Hyundai’s recent quality issues “Hyundai has built factories very fast around the globe until recent years, but its quality improvement has failed to keep […]

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A Reuters article on Hyundai’s recent quality problems raises an interesting question. Has the company grown too fast following an unprecedented image makeover? Reuters quotes a Korean professor of automotive engineering discussing Hyundai’s recent quality issues “Hyundai has built factories very fast around the globe until recent years, but its quality improvement has failed to keep […]

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Monday Mileage Champion: An Open Request http://www.thetruthaboutcars.com/2013/01/monday-mileage-champion-an-open-request/ http://www.thetruthaboutcars.com/2013/01/monday-mileage-champion-an-open-request/#comments Mon, 07 Jan 2013 20:27:15 +0000 http://www.thetruthaboutcars.com/?p=472610 This week has been nothing less than the usual. The top 5 vehicles were either Toyotas or Ford trucks, with a 2005 Toyota RAV4 that had galloped 425,904 miles skating right past a 2003 Ford E250 with 413,579. Eight of the top ten were either the usual Ford/Chevy/Toyota truck, or a Honda/Toyota car. Only a solitary Vulcan V6 Ford car […]

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This week has been nothing less than the usual. The top 5 vehicles were either Toyotas or Ford trucks, with a 2005 Toyota RAV4 that had galloped 425,904 miles skating right past a 2003 Ford E250 with 413,579. Eight of the top ten were either the usual Ford/Chevy/Toyota truck, or a Honda/Toyota car. Only a solitary Vulcan V6 Ford car […]

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Question Of The Day: Which Car Companies Do You Not Like… But Respect? http://www.thetruthaboutcars.com/2012/11/question-of-the-day-which-car-companies-do-you-not-like-but-respect/ http://www.thetruthaboutcars.com/2012/11/question-of-the-day-which-car-companies-do-you-not-like-but-respect/#comments Wed, 28 Nov 2012 14:00:14 +0000 http://www.thetruthaboutcars.com/?p=468186 The late Gore Vidal was fond of saying, “Gratitude can be a complicated thing.” He was right. Whether you are a hater, or simply a chronic critic, the act of complimenting those who follow the beat of a different drummer is usually not within the tip of the human tongue. We want things our way… and sometimes […]

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The late Gore Vidal was fond of saying, “Gratitude can be a complicated thing.” He was right. Whether you are a hater, or simply a chronic critic, the act of complimenting those who follow the beat of a different drummer is usually not within the tip of the human tongue. We want things our way… and sometimes […]

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Car Reliability Stats Updated, Passat Problems Pinpointed http://www.thetruthaboutcars.com/2012/09/car-reliability-stats-updated-passat-problems-pinpointed/ http://www.thetruthaboutcars.com/2012/09/car-reliability-stats-updated-passat-problems-pinpointed/#comments Mon, 24 Sep 2012 17:49:13 +0000 http://www.thetruthaboutcars.com/?p=461380 Whenever we post about a Volkswagen, comments about reliability (or, more specifically, the lack of it) inevitably follow. So few will be surprised that, with the latest update to TrueDelta’s car reliability stats, the 2012 Passat again received subpar marks. Though the big sedan’s score is better than earlier, it remains considerably worse than most […]

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Whenever we post about a Volkswagen, comments about reliability (or, more specifically, the lack of it) inevitably follow. So few will be surprised that, with the latest update to TrueDelta’s car reliability stats, the 2012 Passat again received subpar marks. Though the big sedan’s score is better than earlier, it remains considerably worse than most […]

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2013 Ford Mondeo Delayed http://www.thetruthaboutcars.com/2012/07/453119/ http://www.thetruthaboutcars.com/2012/07/453119/#comments Tue, 17 Jul 2012 17:48:29 +0000 http://www.thetruthaboutcars.com/?p=453119 The 2013 Ford Mondeo, aka our 2013 Fusion, was supposed to hit UK showrooms around this time, but the launch has been pushed back to September, so Ford can work out some quality-related bugs prior to its on-sale date. AutoExpress spoke to a Ford representative in the UK, who told the publication that the Mondeo […]

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The 2013 Ford Mondeo, aka our 2013 Fusion, was supposed to hit UK showrooms around this time, but the launch has been pushed back to September, so Ford can work out some quality-related bugs prior to its on-sale date. AutoExpress spoke to a Ford representative in the UK, who told the publication that the Mondeo […]

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Senator Chuck Grassley Wants NHTSA To Re-Open Toyota Sudden Acceleration Case http://www.thetruthaboutcars.com/2012/07/senator-chuck-grassley-wants-nhtsa-to-re-open-toyota-sudden-acceleration-case/ http://www.thetruthaboutcars.com/2012/07/senator-chuck-grassley-wants-nhtsa-to-re-open-toyota-sudden-acceleration-case/#comments Fri, 13 Jul 2012 18:56:38 +0000 http://www.thetruthaboutcars.com/?p=452648 Here we go again…Senator Chuck Grassley (R-IA) is asking NHTSA to re-open the investigation into the Toyota unintended acceleration case. Grassley claims he was approached by unnamed whistle blowers who were unsatisfied with the scope of the investigation. According to CNN ” the ranking member of the Senate Judiciary Committee asked the NHTSA in a letter to […]

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Here we go again…Senator Chuck Grassley (R-IA) is asking NHTSA to re-open the investigation into the Toyota unintended acceleration case. Grassley claims he was approached by unnamed whistle blowers who were unsatisfied with the scope of the investigation. According to CNN ” the ranking member of the Senate Judiciary Committee asked the NHTSA in a letter to […]

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