Concerns over privacy have haunted GM’s OnStar business for as long as it’s been around, and responses like this video have become something of an annual routine for OnStar’s executives. The latest round of furor involves changes to OnStar’s policies, which the New York Times describes thusly
The first regards what happens when a customer cancels the service. Until now, when OnStar service stopped, so did the vehicle’s two-way communications system. As of Dec. 1, however, that will not necessarily be the case. Vehicles of owners who no longer subscribe could still be monitored via the system’s still-active two-way cellular link.
The second policy change concerns the potential use of the data collected by OnStar, which includes information like the vehicle’s speed and location, current odometer reading, driver seat-belt use and air-bag deployment. Under the new terms, OnStar reserves the right to share that information with other companies and organizations, even data culled from motorists who no longer subscribe to the service but who have left the two-way communications connection open.
Of course, OnStar says GM customers can opt out of the service, but it’s making the case that by only sharing anonymous data, it can limit meaningful privacy concerns. But OnStar doesn’t exist in a vacuum, and as it continues to sell Americans on the notion that security is worth sacrificing some sense of privacy for, it will find itself increasingly pulled into a national debate.