Tag: Memo

By on September 3, 2014

 

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TTAC Commentator Eiriksmal writes:

I read your plea for questions, so I’ll lob you a softball. Why has my 2005 Maxima’s TPS decided to randomly poop out on me after doing a warm start?

Specs: 2005 Nissan Maxima 6MT. 135,000 miles. Electronic throttle. Stock air intake + (new, put in the first time the TPS acted up 3K miles ago) K&N filter. The car’s now on its third owner, having spent its whole life in Evansville, IN, Lexington, KY, and now Louisville, KY. At the rust belt’s frayed fringe, I guess. No surface rust anywhere on the car, though. Electrically speaking, it’s in good shape. (Save the rear ABS sensors… a rant for another day)

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By on July 18, 2011

Another weekend has yielded yet another review of the new Ford Focus [this one from the NYT] that’s generally impressed with car but gives it huge negatives for its unruly, efficiency-tuned PowerShift dual-clutch transmission. TTAC’s been tracking PowerShift discontent since the transmission debuted in Europe three years ago, but America’s smoldering dislike of the dual-clutcher has only erupted into flames in recent months, when Consumer Reports, TrueDelta and JD Power all dinged Ford for PowerShift issues as well as MyFordTouch teething woes. And, in the teeth of mounting criticism of its dual-clutch transmission, WardsAuto reports that Ford has

sent dealers a memo with instructions to help sales and service personnel enlighten consumers about the behavioral nuances of the fuel-saving 6-speed automatic gearbox…

Although the Ford gearboxes perform as intended, customers relate the frequency and abruptness of gearshifts to their experiences with conventional automatic transmissions. Hence, a perceived problem, the auto maker says.

“What we really want to convey is their experience is something different,” [Fiesta brand manager Sherryl] Brightwell tells Ward’s, claiming there is nothing “wrong” with the car.

Because it’s not a transmission problem, it’s an enlightenment problem! Nothing to worry about Ma’am, it’s just a little bit grabby between the second and third chakras. Seriously though, TTAC wants to know what Ford thinks consumers need to know before they reach the seventh level of divine PowerShift acceptance. So don’t spin your Dharmic wheels, TTAC-reading Ford dealers… shoot us a copy [contact form here, anonymity guaranteed] and we’ll let TTAC’s Best and Brightest meditate on the problem as well as its proposed solution.

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