Tag: JD Power

By on June 29, 2017

Repair Auto Mechanic Car Automobile Service

How did you celebrate Warren Brown Day? What? You didn’t know about Warren Brown Day? Well, my friend, allow me to fill you in. If you are a subject of the Washington, DC metro area, then June 15th was officially Warren Brown Day for you. The day celebrates Warren Brown’s contributions to automotive journalism. This came as a great surprise to me; as far as I knew, Mr. Brown’s primary contribution to automotive journalism was finding a way to get around the Washington Post‘s policy on accepting luxury travel.

It occurred to me that maybe the city was honoring a different Warren Brown, so I went back and checked the original article in American Journalism Review to make sure that I had the right guy. Once I started re-reading it, however, I quickly forgot all about Mr. Brown and his Italian vacation, because the most important story Frank Greves tells in his overview of automotive journalism has nothing whatsoever to do with the perks of the business.

(Read More…)

By on June 22, 2017

2017 Kia Niro Hood Badge Closeup, Image: © 2017 Mark Stevenson/The Truth About Cars

The 2017 J.D. Power Initial Quality Study scores are in and Kia was awarded top honors for the second year in a row.

The Kia Forte, Cadenza, Niro, Soul, and Sorento were all winners in their categories, outperforming opponents like the Chevrolet Cruze, Toyota Avalon, Kia Sportage (yep, another Kia), Ford C-Max, and Toyota Highlander, respectively. (Read More…)

By on April 22, 2017

autonomous testing tesla

Poor Generation X. Isolated, ignored and cynical, they brought us great music in the early-to-mid 1990s, but their opinion on self-driving cars and autonomous safety features just isn’t important.

At least, that’s the feeling you get while reading the results of J.D. Power’s U.S. Tech Choice Study. The company polled 8,500 Americans who bought a vehicle during the past five years, asking them how they felt about the emerging technology.

Naturally, large generation gaps appeared, not the least of which was the elimination of Gen Xers in favor of the opinions of Boomers, Generation Y and Z. So, how does the opinions of the largest car-buying cohort compare to that of the newest? (Read More…)

By on January 24, 2017

car breakdown (dagnyg/Flickr)

Brian writes:

Hi there — I’ve been doing a lot of research (Googling) as of late to truly understand car reliability. I’ve been reading through sites like Carcomplaints.com, Truedelta.com, Consumer Reports, JD Power, specific car model forums, etc. What I really want to is, how accurate is this information? For example, you can look on Car Complaints and see that some models have awful reliability, but then you dig into it and realize it’s only five reported incidences of the same problem. And then you look at other websites that barely mention this particular problem.

So what gives? Even if it is a major problem, what are the chances you would end it up with it if you bought that particular model and year? (Read More…)

By on July 27, 2016

high_macan_gts_2015_porsche_ag-4

This must be getting boring for the guys and gals in Stuttgart.

For the 12th year in a row, Porsche ranked first in J.D. Power’s new vehicle appeal study, but other automakers are closing in on its crown.

This year’s Automotive Performance, Execution and Layout (APEAL) study found that driver-assist safety features cause drivers to fall in love with their vehicles. They also bore friends and co-workers by talking about it all the time. (Read More…)

By on June 22, 2016

JD Power

If you’re planning to buy a new vehicle this year, J.D. Power wants you to know you’ll probably happier in a Kia than a Porsche.

Well, maybe less annoyed. By the little things. On average. That’s one takeaway from the firm’s annual ranking of automotive brands based on consumer complaints logged during the first 90 days of ownership.

This year’s J.D. Power U.S. Initial Quality Study is good PR for many automakers, considering 21 of the 33 brands moved up in the rankings this year, including those in the Big Three. Domestic brands collectively recorded a lower problem tally than their foreign competition, a feat only accomplished one other time in the study’s three decade history. (Read More…)

By on April 16, 2016

JD Power

J.D. Power and Associates is planning to put more of your possessions under the microscope, now that they’ve taken on new ownership in a deal worth $1.1 billion.

Best known for its vehicle quality ratings, J.D. Power, a unit of McGraw Hill Financial Inc., was snapped up yesterday by London-based XIO Group, according to Reuters (via Automotive News).

The investment firm muscled out a competing private equity firm to land the cash deal, which is expected to close in the third quarter of this year. XIO Group has a strong footprint in China, where it is linked to many high-powered investors. (Read More…)

By on April 1, 2016

Ford Dealership

Light vehicle sales haven’t peaked in the U.S., but the way they’re being sold is putting automakers in some financial peril.

That warning was delivered by Thomas King, vice-president of the Power Information Network, ahead of this weekend’s National Automobile Dealers Association, Wards Auto reports.

Speaking at the J.D. Power Automotive Summit, King said retail sales of cars and light trucks will rise this year and next, even after a very healthy 2015. Last year saw 14.2 million units reach customers, with volume projected to hit 14.7 million in 2017.

Despite moving more vehicles and rising MRSPs, automakers risk forgoing the financial benefits due to incentives and a growing trend towards leasing.

(Read More…)

By on November 5, 2015

11-12-07-lexus-ct-200h-in-china

Lexus won’t be building cars in China anytime soon due the automaker’s concerns regarding production quality, Bloomberg reported Thursday.

“There’s too much quality risk in China to produce there,” said Takashi Yamamoto, executive vice president of Lexus International.

Did you hear that mic drop? Hello? Anyone there?

(Read More…)

By on August 25, 2015

manual characteristics

J.D. Power and Associates on Tuesday released its study of in-car technology that showed many new car buyers either don’t use features available on their car or aren’t aware they exist.

According to the study, at least 20 percent of buyers haven’t used 16 of 33 features targeted by the study, including in-vehicle concierge services such as OnStar (43 percent); mobile Internet connectivity (38 percent); automatic parking aids (35 percent); heads-up displays (33 percent); and apps (32 percent).

Owners said their smartphones probably do all those things better, and who has time to learn systems when you have to text and drive anyway?

(Read More…)

By on July 23, 2015

2014 Porsche Cayman S at 2014 Los Angeles Auto Show

There’s a considerable need for independent research and analysis, especially when it comes to cars.

But I have something to tell you about J.D. Power and Associate’s annual Automotive Performance, Execution and Layout study: it’s remarkably flawed.

(Read More…)

By on July 22, 2015

Cayenne Turbo S

For the 11th-consecutive year, Porsche topped J.D. Power and Associate’s Automotive Performance, Execution and Layout (APEAL) study, which measures owners’ satisfaction with their new car.

The study surveyed 84,000 new car owners 90 days after their purchase to determine their satisfaction with their purchase. Porsche topped the list, just ahead of Jaguar, BMW, Mercedes-Benz, Audi and Land Rover.

So in other words, “Owners Pumped About Paying A Lot for Really Nice Cars.”

(Read More…)

By on February 26, 2015

Lexus RCF cliff, side

For the fourth consecutive year, Lexus is tops among the brands ranked in JD Power’s annual Vehicle Dependability Study.

(Read More…)

By on August 1, 2014

41172527-SS_Best_Cars_Generation_Y_cover.600x400

Generation Y has just edged out Generation X in the new car market. A study by J.D. Power shows that, year-to-date, Gen Y buyers (defined as being born in 1977-1994) are buying 26 percent of new vehicles, versus Gen X (1965-1976), which bought 24 percent of new vehicles in the same period.

(Read More…)

By on February 26, 2013

Some things never change. Lying politicians, for example. And racist YouTube commenters. But also the JD Power Long-Term Vehicle Dependability Study, which was just released for 2013. Like always, Lexus and Lincoln were near the top, proving that old people can’t figure out in-car computer systems well enough to give them low ratings. Porsche was also near the top, proving that at least one German brand still has some idea what it’s doing.

(Read More…)

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