The Truth About Cars » J.D. Power http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Sun, 07 Feb 2016 18:00:45 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars » J.D. Power http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com Lexus Rebuffs China Production Due To Quality Concerns (Bonus: “F— This Graph” Edition) http://www.thetruthaboutcars.com/2015/11/lexus-rebuffs-china-production-due-to-quality-concerns-bonus-f-this-graph-edition/ http://www.thetruthaboutcars.com/2015/11/lexus-rebuffs-china-production-due-to-quality-concerns-bonus-f-this-graph-edition/#comments Thu, 05 Nov 2015 18:45:58 +0000 http://www.thetruthaboutcars.com/?p=1212385 Lexus won’t be building cars in China anytime soon due the automaker’s concerns regarding production quality, Bloomberg reported Thursday. “There’s too much quality risk in China to produce there,” said Takashi Yamamoto, executive vice president of Lexus International. Did you hear that mic drop? Hello? Anyone there? Toyota’s luxury division, which is one of very few automakers […]

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Lexus won’t be building cars in China anytime soon due the automaker’s concerns regarding production quality, Bloomberg reported Thursday. “There’s too much quality risk in China to produce there,” said Takashi Yamamoto, executive vice president of Lexus International. Did you hear that mic drop? Hello? Anyone there? Toyota’s luxury division, which is one of very few automakers […]

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Tesla Dead Last in Dealer Experience, First in PR http://www.thetruthaboutcars.com/2015/07/tesla-dead-last-dealer-experience-first-pr/ http://www.thetruthaboutcars.com/2015/07/tesla-dead-last-dealer-experience-first-pr/#comments Wed, 15 Jul 2015 13:00:34 +0000 http://www.thetruthaboutcars.com/?p=1110609 We have opined in these pages before about how for every Tesla sold in America, there are two or three glowing stories written about the electric automaker. There are days when over 50 percent of the pieces on auto industry news feeds are about Tesla, which is not bad for a company capturing 0.1 percent of the U.S. automobile market. Tesla Motors […]

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We have opined in these pages before about how for every Tesla sold in America, there are two or three glowing stories written about the electric automaker. There are days when over 50 percent of the pieces on auto industry news feeds are about Tesla, which is not bad for a company capturing 0.1 percent of the U.S. automobile market. Tesla Motors […]

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Koreans Best Japan In 2015 JD Power Initial Quality Study http://www.thetruthaboutcars.com/2015/06/koreans-best-japan-in-2015-jd-power-initial-quality-study/ http://www.thetruthaboutcars.com/2015/06/koreans-best-japan-in-2015-jd-power-initial-quality-study/#comments Thu, 18 Jun 2015 20:00:32 +0000 http://www.thetruthaboutcars.com/?p=1095457 Once one of the bests among the rests, Japanese automakers fell below average in the 2015 J.D. Power Initial Quality Study as the Koreans rise in quality. While Porsche took the gold in initial quality for the third consecutive year, Kia took the silver in this year’s study, Detroit Free Press reports, marking the first […]

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Once one of the bests among the rests, Japanese automakers fell below average in the 2015 J.D. Power Initial Quality Study as the Koreans rise in quality. While Porsche took the gold in initial quality for the third consecutive year, Kia took the silver in this year’s study, Detroit Free Press reports, marking the first […]

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JD Power: Millennials Buying More New Vehicles Than Expected http://www.thetruthaboutcars.com/2015/05/jd-power-millennials-buying-new-vehicles-expected/ http://www.thetruthaboutcars.com/2015/05/jd-power-millennials-buying-new-vehicles-expected/#comments Fri, 01 May 2015 19:00:13 +0000 http://www.thetruthaboutcars.com/?p=1058554 Millennials giving up on cars? Not according to a recent J.D. Power study. The study found a 118 percent increase in new-vehicle purchases by the group — defined by J.D. Power as those born between 1977 and 1994 — between 2010 and 2014, Fusion reports. The jump blows away sales increases among Gen-Xers and Boomers […]

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Millennials giving up on cars? Not according to a recent J.D. Power study. The study found a 118 percent increase in new-vehicle purchases by the group — defined by J.D. Power as those born between 1977 and 1994 — between 2010 and 2014, Fusion reports. The jump blows away sales increases among Gen-Xers and Boomers […]

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Editorial: Who Needs Quality? Or, the Myth of Brand Loyalty http://www.thetruthaboutcars.com/2015/02/editorial-needs-quality-myth-brand-loyalty/ http://www.thetruthaboutcars.com/2015/02/editorial-needs-quality-myth-brand-loyalty/#comments Wed, 04 Feb 2015 00:24:44 +0000 http://www.thetruthaboutcars.com/?p=989858    Quick question: what was the number one factor in your most recent new vehicle purchase? Was it styling? Performance? Features? Financing? Price? Comfort? Practicality? Or that old stalwart, quality? If you answered in the affirmative to that last suggestion, you’re part of a shrinking bloc. There were a lot of winners in the 2014 […]

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   Quick question: what was the number one factor in your most recent new vehicle purchase? Was it styling? Performance? Features? Financing? Price? Comfort? Practicality? Or that old stalwart, quality? If you answered in the affirmative to that last suggestion, you’re part of a shrinking bloc. There were a lot of winners in the 2014 […]

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Mercedes-Benz Tops In J.D. Power Satisfaction Survey http://www.thetruthaboutcars.com/2014/11/mercedes-benz-tops-j-d-power-satisfaction-survey/ http://www.thetruthaboutcars.com/2014/11/mercedes-benz-tops-j-d-power-satisfaction-survey/#comments Fri, 14 Nov 2014 15:00:51 +0000 http://www.thetruthaboutcars.com/?p=945105 Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium. AutoGuide reports the German premium brand scored 726 out of 1,000 points as far as how pleasurable the car-buying experience turned out. Taking the gold among the […]

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Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium. AutoGuide reports the German premium brand scored 726 out of 1,000 points as far as how pleasurable the car-buying experience turned out. Taking the gold among the […]

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Subaru Behind Jeep, Ram As Most Off-Roaded Automaker http://www.thetruthaboutcars.com/2014/07/subaru-behind-jeep-ram-as-most-off-roaded-automaker/ http://www.thetruthaboutcars.com/2014/07/subaru-behind-jeep-ram-as-most-off-roaded-automaker/#comments Wed, 02 Jul 2014 10:00:37 +0000 http://www.thetruthaboutcars.com/?p=857073 Jeep may be the first thing to come to mind when the idea of going off-road comes up in conversation, but when taking a trip from Los Angeles to that secret pool/art installation in the middle of the desert, you might find a Subaru waiting nearby. Autoblog reports the automaker’s vehicles are the third most […]

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Jeep may be the first thing to come to mind when the idea of going off-road comes up in conversation, but when taking a trip from Los Angeles to that secret pool/art installation in the middle of the desert, you might find a Subaru waiting nearby. Autoblog reports the automaker’s vehicles are the third most […]

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JD Power Initial Quality Study Shows GM, Hyundai, Porsche Leading The Pack http://www.thetruthaboutcars.com/2014/06/jd-power-initial-quality-study-shows-gm-hyundai-porsche-leading-the-pack/ http://www.thetruthaboutcars.com/2014/06/jd-power-initial-quality-study-shows-gm-hyundai-porsche-leading-the-pack/#comments Thu, 19 Jun 2014 12:00:29 +0000 http://www.thetruthaboutcars.com/?p=846905 J.D. Power has released their U.S. Initial Quality Study for 2014, where General Motors, Hyundai and Porsche earned top marks despite consumers still struggling with the gizmology taking over their vehicles. Autoblog reports GM’s Buick, Chevrolet and GMC captured more awards than anyone else in the 2014 IQS, with six vehicles winning in their segments. […]

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J.D. Power has released their U.S. Initial Quality Study for 2014, where General Motors, Hyundai and Porsche earned top marks despite consumers still struggling with the gizmology taking over their vehicles. Autoblog reports GM’s Buick, Chevrolet and GMC captured more awards than anyone else in the 2014 IQS, with six vehicles winning in their segments. […]

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Sonata Quality Issues Drag Down Hyundai, R&D President Returns http://www.thetruthaboutcars.com/2014/02/sonata-quality-issues-drag-down-hyundai-rd-president-returns/ http://www.thetruthaboutcars.com/2014/02/sonata-quality-issues-drag-down-hyundai-rd-president-returns/#comments Thu, 27 Feb 2014 13:54:37 +0000 http://www.thetruthaboutcars.com/?p=756401 Just as J.D. Power ranks Hyundai fifth from dead last over quality issues regarding the 2011 Sonata, the automaker’s research and development president, Kwon Moon-sik, returns to the fold three months after quitting over a number of quality issues within the product line. Automotive News and Reuters report Hyundai holds 27th overall on J.D. Power’s […]

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Just as J.D. Power ranks Hyundai fifth from dead last over quality issues regarding the 2011 Sonata, the automaker’s research and development president, Kwon Moon-sik, returns to the fold three months after quitting over a number of quality issues within the product line. Automotive News and Reuters report Hyundai holds 27th overall on J.D. Power’s […]

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J.D. Power: Increase In Dependability Problems For 1st Time Since 1998 http://www.thetruthaboutcars.com/2014/02/j-d-power-increase-in-dependability-problems-for-1st-time-since-1998/ http://www.thetruthaboutcars.com/2014/02/j-d-power-increase-in-dependability-problems-for-1st-time-since-1998/#comments Thu, 13 Feb 2014 15:00:27 +0000 http://www.thetruthaboutcars.com/?p=740841 In a new study by J.D. Power and Associates, the analyst group has found an increase in the average of dependability problems per 100 cars, the first such increase since 1998. Autoblog reports that the firm’s annual Vehicle Dependability Study found an average of 133 issues per 100 cars made in 2011 among the 41,000 […]

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In a new study by J.D. Power and Associates, the analyst group has found an increase in the average of dependability problems per 100 cars, the first such increase since 1998. Autoblog reports that the firm’s annual Vehicle Dependability Study found an average of 133 issues per 100 cars made in 2011 among the 41,000 […]

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March Sales Forecast: Strong, But No Huge Leaps http://www.thetruthaboutcars.com/2013/03/march-sales-forecast-strong-but-no-huge-leaps/ http://www.thetruthaboutcars.com/2013/03/march-sales-forecast-strong-but-no-huge-leaps/#comments Thu, 21 Mar 2013 16:28:21 +0000 http://www.thetruthaboutcars.com/?p=481955 America remains a rare bright spot in the dark world of car sales. March is expected to be as strong as previous months. J.D. Power / LNC Automotive expects total new-vehicle to come in at 1,465,100 units in March, which would be a 15.3 million SAAR, and a 4.5 percent increase over March 2012. J.D. […]

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America remains a rare bright spot in the dark world of car sales. March is expected to be as strong as previous months. J.D. Power / LNC Automotive expects total new-vehicle to come in at 1,465,100 units in March, which would be a 15.3 million SAAR, and a 4.5 percent increase over March 2012. J.D. […]

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Generation Why: J.D. Power’s Top Ten Gen Y Vehicles For 2012 http://www.thetruthaboutcars.com/2013/02/generation-why-j-d-powers-top-ten-gen-y-vehicles-for-2012/ http://www.thetruthaboutcars.com/2013/02/generation-why-j-d-powers-top-ten-gen-y-vehicles-for-2012/#comments Thu, 21 Feb 2013 17:35:00 +0000 http://www.thetruthaboutcars.com/?p=478497 Until the research arm of TTAC gets more funding, we’ll have to rely on data from third-parties like J.D. Power. The venerable outfit recently compiled a list of the Top 10 cars with the highest percentage of Gen Y buyers. The results aren’t entirely surprising. J.D. Power’s definition of Generation Y consists of buyers aged […]

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Until the research arm of TTAC gets more funding, we’ll have to rely on data from third-parties like J.D. Power. The venerable outfit recently compiled a list of the Top 10 cars with the highest percentage of Gen Y buyers. The results aren’t entirely surprising. J.D. Power’s definition of Generation Y consists of buyers aged […]

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Toyota Beats GM 7:4 In J.D.Power Dependability Study, Volkswagen Decimated http://www.thetruthaboutcars.com/2013/02/toyota-beats-gm-74-in-j-d-power-dependability-study-volkswagen-decimated/ http://www.thetruthaboutcars.com/2013/02/toyota-beats-gm-74-in-j-d-power-dependability-study-volkswagen-decimated/#comments Wed, 13 Feb 2013 16:17:48 +0000 http://www.thetruthaboutcars.com/?p=477359 Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study  with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran. The study measures long-term dependability […]

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Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study  with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran. The study measures long-term dependability […]

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Surprise: Chinese Still Think Lexus is The Best. But Their Own Brands Are Catching Up http://www.thetruthaboutcars.com/2012/10/surprise-chinese-still-think-lexus-is-the-best-but-their-own-brands-are-catching-up/ http://www.thetruthaboutcars.com/2012/10/surprise-chinese-still-think-lexus-is-the-best-but-their-own-brands-are-catching-up/#comments Wed, 31 Oct 2012 11:31:16 +0000 http://www.thetruthaboutcars.com/?p=465477 Chinese domestic brands are being outsold by international brands in China. Their quality is suspect even and especially among the Chinese. This may not last. Domestic brands are catching up fast, says J.D. Power. Says Dr. Mei Songlin, managing director of J.D. Power China: “Chinese domestic brands outpace the industry quality improvement in 2012. We […]

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Chinese domestic brands are being outsold by international brands in China. Their quality is suspect even and especially among the Chinese. This may not last. Domestic brands are catching up fast, says J.D. Power. Says Dr. Mei Songlin, managing director of J.D. Power China: “Chinese domestic brands outpace the industry quality improvement in 2012. We […]

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TrueDelta and J.D. Power IQS updates: how bad are the FIAT 500 and VW Passat? http://www.thetruthaboutcars.com/2012/06/truedelta-and-j-d-power-iqs-updates-how-bad-are-the-fiat-500-and-vw-passat/ http://www.thetruthaboutcars.com/2012/06/truedelta-and-j-d-power-iqs-updates-how-bad-are-the-fiat-500-and-vw-passat/#comments Thu, 21 Jun 2012 15:28:32 +0000 http://www.thetruthaboutcars.com/?p=449698 Last March I shared some preliminary car reliability stats for the FIAT 500 and new Volkswagen Passat. The 500 looked very good at the time. The Passat was at the other extreme. Another three months have passed, and TrueDelta’s car reliability stats have been updated to include owner experiences through the end of March 2012. […]

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Last March I shared some preliminary car reliability stats for the FIAT 500 and new Volkswagen Passat. The 500 looked very good at the time. The Passat was at the other extreme. Another three months have passed, and TrueDelta’s car reliability stats have been updated to include owner experiences through the end of March 2012. […]

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Forecasters See Strong March Auto Sales http://www.thetruthaboutcars.com/2012/03/forecasters-see-strong-march-auto-sales/ http://www.thetruthaboutcars.com/2012/03/forecasters-see-strong-march-auto-sales/#comments Thu, 22 Mar 2012 18:14:40 +0000 http://www.thetruthaboutcars.com/?p=436089 Despite rising gasoline prices, America’s newfound appetite for new cars continues. Both J.D. Power and Kelley Blue Book predict very strong auto sales for the month of March. J.D. Power and Associates and LMC Automotive expect March sales rising 6 percent compared to March 2011. The forecasters see total sales in March rise to 1,372,400 […]

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Despite rising gasoline prices, America’s newfound appetite for new cars continues. Both J.D. Power and Kelley Blue Book predict very strong auto sales for the month of March. J.D. Power and Associates and LMC Automotive expect March sales rising 6 percent compared to March 2011. The forecasters see total sales in March rise to 1,372,400 […]

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America’s Most Dependable Cars Aren’t American http://www.thetruthaboutcars.com/2012/02/americas-most-dependable-cars-arent-american/ http://www.thetruthaboutcars.com/2012/02/americas-most-dependable-cars-arent-american/#comments Wed, 15 Feb 2012 17:46:55 +0000 http://www.thetruthaboutcars.com/?p=430992 Today is a turmoil day in the auto industry. Where brands and cars came in on top of the J.D. Power 2012 U.S. Vehicle Dependability Study, champagne bottles were uncorked and press releases were issued. Where brands landed in the bottom rungs, panic meetings were called, fingers were pointed and resumes were polished. Overall, it […]

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Today is a turmoil day in the auto industry. Where brands and cars came in on top of the J.D. Power 2012 U.S. Vehicle Dependability Study, champagne bottles were uncorked and press releases were issued. Where brands landed in the bottom rungs, panic meetings were called, fingers were pointed and resumes were polished. Overall, it […]

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Chinese Customer Satisfaction Reaches All-Time Ighs http://www.thetruthaboutcars.com/2011/08/chinese-customer-satisfaction-reaches-all-time-ighs/ http://www.thetruthaboutcars.com/2011/08/chinese-customer-satisfaction-reaches-all-time-ighs/#comments Mon, 15 Aug 2011 13:39:52 +0000 http://www.thetruthaboutcars.com/?p=407249   According to (some) conventional wisdom, Chinese cars are made from toxic drywall and are covered with lead paint. A more benign characterization of a Chinese car is “POS” – which is not meant as “point of sale.” J.D. Power, the global go-to for all matters of customer satisfaction, begs to differ. Chinese have never […]

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  According to (some) conventional wisdom, Chinese cars are made from toxic drywall and are covered with lead paint. A more benign characterization of a Chinese car is “POS” – which is not meant as “point of sale.” J.D. Power, the global go-to for all matters of customer satisfaction, begs to differ. Chinese have never […]

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MyTouch Could Sink Ford – On The J.D. Power Ranking http://www.thetruthaboutcars.com/2011/06/mytouch-could-sink-ford-%e2%80%93-on-the-j-d-power-ranking/ http://www.thetruthaboutcars.com/2011/06/mytouch-could-sink-ford-%e2%80%93-on-the-j-d-power-ranking/#comments Mon, 20 Jun 2011 17:38:07 +0000 http://www.thetruthaboutcars.com/?p=399556 On Thursday, the J.D. Power and Associates’ initial quality study will be published. If you pay the hefty fees J.D. Power charges, you get an advance copy, along with much more data than just the list J.D. Power releases to the public.  Last year, Ford ranked highest among all non-luxury brands. It looks like someone […]

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On Thursday, the J.D. Power and Associates’ initial quality study will be published. If you pay the hefty fees J.D. Power charges, you get an advance copy, along with much more data than just the list J.D. Power releases to the public.  Last year, Ford ranked highest among all non-luxury brands. It looks like someone […]

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Sell In To The Indians: India To Become World’s Third Largest Auto Market By 2020 http://www.thetruthaboutcars.com/2011/06/sell-in-to-the-indians-india-to-become-world%e2%80%99s-third-largest-auto-market-by-2020/ http://www.thetruthaboutcars.com/2011/06/sell-in-to-the-indians-india-to-become-world%e2%80%99s-third-largest-auto-market-by-2020/#comments Mon, 13 Jun 2011 11:33:33 +0000 http://www.thetruthaboutcars.com/?p=398390 A lot has been said about the new car potential of populous India. This time, they mean it, says J.D. Power. India surpassed France, the United Kingdom and Italy to become the sixth-largest automotive market in the world in 2010. In 2020, India is expected to become the world’s third largest auto market. This according […]

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A lot has been said about the new car potential of populous India. This time, they mean it, says J.D. Power. India surpassed France, the United Kingdom and Italy to become the sixth-largest automotive market in the world in 2010. In 2020, India is expected to become the world’s third largest auto market. This according […]

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J.D. Power Projects A Better 2011 http://www.thetruthaboutcars.com/2011/01/j-d-power-projects-a-better-2011/ http://www.thetruthaboutcars.com/2011/01/j-d-power-projects-a-better-2011/#comments Sun, 23 Jan 2011 08:13:41 +0000 http://www.thetruthaboutcars.com/?p=381550 Based on stronger than expected early indications, J.D. Power agrees with Edmunds and also predicts a strong January. Based on 11 days of sales, J.D. Power thinks 2011 will be a much better year.  Power up-revised its forecast for total light-vehicle sales in 2011 to 13.0 million units (from 12.8 million units). J.D. Power sees […]

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Based on stronger than expected early indications, J.D. Power agrees with Edmunds and also predicts a strong January. Based on 11 days of sales, J.D. Power thinks 2011 will be a much better year.  Power up-revised its forecast for total light-vehicle sales in 2011 to 13.0 million units (from 12.8 million units). J.D. Power sees […]

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17 Million Cars A Year In China? Forget About It http://www.thetruthaboutcars.com/2010/11/17-million-cars-a-year-in-china-forget-about-it/ http://www.thetruthaboutcars.com/2010/11/17-million-cars-a-year-in-china-forget-about-it/#comments Sat, 27 Nov 2010 18:00:23 +0000 http://www.thetruthaboutcars.com/?p=374658 People have accused me of irrational exuberance (or worse) when I mentioned that the Chinese auto market could be 17 million or thereabouts this year. Impending bubbles were predicted. Popping bubbles were (erroneously) reported. Gordon Chang, guest of Glenn Beck whenever Beck needs an Asian that says something nasty about China, even offered the theory […]

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People have accused me of irrational exuberance (or worse) when I mentioned that the Chinese auto market could be 17 million or thereabouts this year. Impending bubbles were predicted. Popping bubbles were (erroneously) reported. Gordon Chang, guest of Glenn Beck whenever Beck needs an Asian that says something nasty about China, even offered the theory […]

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J.D.Power: EVs Are Hype http://www.thetruthaboutcars.com/2010/10/j-d-power-evs-are-hype/ http://www.thetruthaboutcars.com/2010/10/j-d-power-evs-are-hype/#comments Thu, 28 Oct 2010 20:08:26 +0000 http://www.thetruthaboutcars.com/?p=370652 In a former life, I had worked a bit with J.D. Power. I knew them intimately. We had our issues. This is one of the few times I wholeheartedly agree with them. “Future global market demand for hybrid and battery electric vehicles may be over-hyped” is the conclusion of a new J.D.Power study, titled “Drive […]

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In a former life, I had worked a bit with J.D. Power. I knew them intimately. We had our issues. This is one of the few times I wholeheartedly agree with them. “Future global market demand for hybrid and battery electric vehicles may be over-hyped” is the conclusion of a new J.D.Power study, titled “Drive […]

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J.D. Power: October Best Month Of The Year, But Nothing To Write Home About http://www.thetruthaboutcars.com/2010/10/j-d-power-october-best-month-of-the-year-but-nothing-to-write-home-about/ http://www.thetruthaboutcars.com/2010/10/j-d-power-october-best-month-of-the-year-but-nothing-to-write-home-about/#comments Fri, 22 Oct 2010 16:28:11 +0000 http://www.thetruthaboutcars.com/?p=369807 As Japan stares in the abyss, things are looking up for the U.S. auto market. Traffic at dealers is up, people are buying, cautiously. Based on transaction data from more than 8,900  dealers in the U.S., J.D.Power projects that this October will be the year’s strongest month –but not by a whole lot. Based on […]

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As Japan stares in the abyss, things are looking up for the U.S. auto market. Traffic at dealers is up, people are buying, cautiously. Based on transaction data from more than 8,900  dealers in the U.S., J.D.Power projects that this October will be the year’s strongest month –but not by a whole lot. Based on […]

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Here Comes The Power! http://www.thetruthaboutcars.com/2010/06/here-comes-the-power/ http://www.thetruthaboutcars.com/2010/06/here-comes-the-power/#comments Thu, 17 Jun 2010 19:46:10 +0000 http://www.thetruthaboutcars.com/?p=359043 J.D. Power has released the results of its 2010 Initial Quality Survey (IQS). As in previous years, the release stresses that Detroit has improved, but now to the point that the average for GM, Ford, and Chrysler is for the first time higher than that for the imports. J.D. Power’s sound bite: “This year may […]

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J.D. Power has released the results of its 2010 Initial Quality Survey (IQS). As in previous years, the release stresses that Detroit has improved, but now to the point that the average for GM, Ford, and Chrysler is for the first time higher than that for the imports. J.D. Power’s sound bite: “This year may […]

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