Tag: J.D. Power

By on September 1, 2016

2016 Jeep® Compass 75th Anniversary edition

Are comfortable seats the secret behind the popularity of the Jeep Compass/Patriot siblings?

Many would argue that rock-bottom pricing and a lack of knowledge of better choices could have something to do with it, but a study by J.D. Power finds that drivers stay loyal if their seats treat them right. (Read More…)

By on July 27, 2016

high_macan_gts_2015_porsche_ag-4

This must be getting boring for the guys and gals in Stuttgart.

For the 12th year in a row, Porsche ranked first in J.D. Power’s new vehicle appeal study, but other automakers are closing in on its crown.

This year’s Automotive Performance, Execution and Layout (APEAL) study found that driver-assist safety features cause drivers to fall in love with their vehicles. They also bore friends and co-workers by talking about it all the time. (Read More…)

By on April 16, 2016

JD Power

J.D. Power and Associates is planning to put more of your possessions under the microscope, now that they’ve taken on new ownership in a deal worth $1.1 billion.

Best known for its vehicle quality ratings, J.D. Power, a unit of McGraw Hill Financial Inc., was snapped up yesterday by London-based XIO Group, according to Reuters (via Automotive News).

The investment firm muscled out a competing private equity firm to land the cash deal, which is expected to close in the third quarter of this year. XIO Group has a strong footprint in China, where it is linked to many high-powered investors. (Read More…)

By on April 13, 2016

2012 Toyota Tundra – Image Source: Toyota Canada

Late last month, I determined the extent to which Canadians buy the most reliable vehicles according to automaker-supplied sales figures and J.D. Power’s 2016 Vehicle Dependability Study. In large measure, the vehicles that win their respective categories in J.D. Power’s Study are distinctly unpopular vehicles in Canada.

In the United States, the same group of vehicles are notably more common. But does J.D. Power’s VDS, a study which takes into account problems encountered by original owners of MY2013 vehicles over the course of their third year, have a measurable impact on U.S. buying habits? (Read More…)

By on November 5, 2015

11-12-07-lexus-ct-200h-in-china

Lexus won’t be building cars in China anytime soon due the automaker’s concerns regarding production quality, Bloomberg reported Thursday.

“There’s too much quality risk in China to produce there,” said Takashi Yamamoto, executive vice president of Lexus International.

Did you hear that mic drop? Hello? Anyone there?

(Read More…)

By on July 15, 2015

Tesla Store

We have opined in these pages before about how for every Tesla sold in America, there are two or three glowing stories written about the electric automaker. There are days when over 50 percent of the pieces on auto industry news feeds are about Tesla, which is not bad for a company capturing 0.1 percent of the U.S. automobile market. Tesla Motors CEO Elon Musk is truly a marketing and public relations genius.

Given that, it is fascinating when a negative story surfaces about Tesla’s way of doing business and the slobbering media is strangely silent.  (Read More…)

By on June 18, 2015

2016 Kia Sorento SXL

Once one of the bests among the rests, Japanese automakers fell below average in the 2015 J.D. Power Initial Quality Study as the Koreans rise in quality.

(Read More…)

By on May 1, 2015

Chevrolet Sparks In A Row Circa August 2013

Millennials giving up on cars? Not according to a recent J.D. Power study.

(Read More…)

By on February 3, 2015

  eff6280a145feeb3868f70062a8e3749.600x600x1

Quick question: what was the number one factor in your most recent new vehicle purchase? Was it styling? Performance? Features? Financing? Price? Comfort? Practicality? Or that old stalwart, quality? If you answered in the affirmative to that last suggestion, you’re part of a shrinking bloc. There were a lot of winners in the 2014 auto sales race, but quality wasn’t one of them.

(Read More…)

By on November 14, 2014

2015 Mercedes-Benz C400 front

Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium.

(Read More…)

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