Tag: J.D. Power

By on November 14, 2014

2015 Mercedes-Benz C400 front

Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium.

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By on July 2, 2014

green subaru xv crosstrek hybrid

Jeep may be the first thing to come to mind when the idea of going off-road comes up in conversation, but when taking a trip from Los Angeles to that secret pool/art installation in the middle of the desert, you might find a Subaru waiting nearby.

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By on June 19, 2014

2013 Buick Encore, Exterior, Front 3/4, Picture Courtesy of Alex L. Dykes

J.D. Power has released their U.S. Initial Quality Study for 2014, where General Motors, Hyundai and Porsche earned top marks despite consumers still struggling with the gizmology taking over their vehicles.

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By on February 27, 2014

2011 Hyundai Sonata

Just as J.D. Power ranks Hyundai fifth from dead last over quality issues regarding the 2011 Sonata, the automaker’s research and development president, Kwon Moon-sik, returns to the fold three months after quitting over a number of quality issues within the product line.

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By on February 13, 2014

JD

In a new study by J.D. Power and Associates, the analyst group has found an increase in the average of dependability problems per 100 cars, the first such increase since 1998.

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By on March 21, 2013

America remains a rare bright spot in the dark world of car sales. March is expected to be as strong as previous months. J.D. Power / LNC Automotive expects total new-vehicle to come in at 1,465,100 units in March, which would be a 15.3 million SAAR, and a 4.5 percent increase over March 2012. (Read More…)

By on February 21, 2013

Until the research arm of TTAC gets more funding, we’ll have to rely on data from third-parties like J.D. Power. The venerable outfit recently compiled a list of the Top 10 cars with the highest percentage of Gen Y buyers. The results aren’t entirely surprising.

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By on February 13, 2013

Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study  with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran. (Read More…)

By on October 31, 2012

Chinese domestic brands are being outsold by international brands in China. Their quality is suspect even and especially among the Chinese. This may not last. Domestic brands are catching up fast, says J.D. Power. (Read More…)

By on June 21, 2012

Last March I shared some preliminary car reliability stats for the FIAT 500 and new Volkswagen Passat. The 500 looked very good at the time. The Passat was at the other extreme. Another three months have passed, and TrueDelta’s car reliability stats have been updated to include owner experiences through the end of March 2012. In these updated stats, the FIAT remains excellent while the Passat has improved. But in J.D. Power’s annual Initial Quality Survey (IQS), released yesterday, they’re both awful. What gives?

(Read More…)

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