Tag: failure

By on April 17, 2014

 

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The House Energy & Commerce Committee recently released the documents GM submitted for investigation, which includes emails and internal reports documenting GM’s response to reports of their early Chevrolet Cobalt and Saturn Ion models inadvertently shutting the car “off” while driving due to an ignition cylinder that was, simply, too easy to turn out of the “run” position; and in the case of several accidents, allowed the ignition cylinder to rotate out of the run condition before or during accidents, causing the airbags to not deploy when required.

The documents, totaling 619 pages (some with repeat info), reveal just how deep seated “old GM” was in their cost cutting ways (Driving down supplier costs to the point of sacrificing quality, admittedly poorly designed ignition cylinder, and removing internal quality control on the parts), and just how blind sided “new GM” was during their investigations. It also confirms how suspended engineers Ray DeGiorgio and Gary Altman were involved in the ignition switch response, and fuzzy problem solving. Full text and an analysis of key documents below. (Read More…)

By on April 1, 2014

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Last weekend, Chevrolet issued a stop-sale 2013-2014 Chevrolet Cruze equipped with the 1.4L turbo-four with no initial reason for the action. A stop-sale is an order given by a manufacturer to dealers to cease the sales of a specific model of car to repair a problem. It can be anything from minor quality issues, up to major mechanical maladies. While not an uncommon event, this comes on the heels of a tidal wave of expanded recalls and investigations centered around the maligned Delta-Platform cars. TTAC was able to obtain a copy of the stop-sale notice for the B&B, which pinpoints the failure to the front-passenger half-shaft not meeting GM specifications, with the half-shafts possibly fracturing as the result.  (Read More…)

By on March 14, 2014

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General Motors released their updated chronology to the recall effecting the 2007 and earlier Chevrolet Cobalt and HHR; Pontiac G5 and Solstice; and Saturn Ion and Sky. Most of the new chronology works just to update the document with the expanded recall, but there’s a key update:

During the Saturn Ion development in 2001, a preproduction model had  an ignition cylinder problem that was caused by, you guessed it, “low detent plunger force,” the result being that it takes a low amount of effort to knock the key out of the “run” position.

(Read More…)

By on February 27, 2014

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“The process employed to examine this phenomenon was not as robust as it should have been. We are deeply sorry and we are working to address this issue as quickly as we can.” – Alan Batey,  president of General Motors North America

Yesterday, GM expanded their ignition switch recall to include the other models mentioned in the #05-02-35-007A Technical Information Service Bulletin (“ISB”). These include:

  • 2005 – 2007 Chevrolet HHR
  • 2006 – 2007 Pontiac Solstice
  • 2003 – 2007 Saturn Ion
  • 2007  Saturn Sky

The National Highway Traffic Safety Administration is also launching a probe into why GM took so long to issue a recall. GM also released their chronology of the ignition cylinder issue and years of investigation to TTAC, which we will break down for your digestion along with the full text, after the jump.

(Read More…)

By on February 20, 2014

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GM is recalling 778,000 units of the 2005 through 2007 Chevrolet Cobalt and Pontiac G5 over an issue where the ignition cylinder inadvertently turns out of the “Run” position, there by turning the car’s main electrical systems “off”. These systems include the engine, anti-lock brakes, and airbag systems. According to USA Today, GM knew of six deaths, and twenty-two other wrecks related to the ignition failure, and was aware of the defect since 2004.

(Read More…)

By on November 5, 2012

Ann writes:

Last fall we purchased for my son a 2003 Honda Accord with 78K. When we had it inspected the mechanic pointed out that a few of the fins on the condenser were missing, but the radiator seemed to be working fine so he didn’t think it was a problem worth worrying about. Well, shortly after we purchased the car my son had an accident which pulled off the bumper. He has been driving this winter with no bumper, thus exposing the condenser. (Read More…)

By on October 10, 2012

Acura may be refreshing the ZDX for 2013, but the company has simultaneously signed the car’s death warrant, killing off one of the most reviled cars on sale today.

(Read More…)

By on October 24, 2011


Jonathon writes:

I’ve been remiss about getting results back to readers.  I took the car to the Honda dealer who pushed hard for the power flush . . . only to have the technician do the 3X manual flush.  Turns out that only some 2003 V6 Accords have the available connections to handle power flushing.

Results?  The transmission has been Smoooooooooth ever since — how could it NOT be when the old fluid looked and smelled like old, overcooked coffee? Because the final draining still smelled a little off, I’ll probably do yet another tranny drain with the next oil change.

 Thanks for the advice.

(Read More…)

By on February 4, 2010

Complaints about allegedly faulty Prius brakes are growing by the minute. This morning’s Nikkei reports that in addition to the 14 complaints received by  Japan’s Transport Ministry, dealers in Japan are handling 77. Today, Toyota conceded that the brakes can get confused on icy roads. (Read More…)

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