The Truth About Cars » dependability http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Mon, 08 Dec 2014 16:28:44 +0000 en-US hourly 1 http://wordpress.org/?v=4.0.1 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars » dependability http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com Toyota Beats GM 7:4 In J.D.Power Dependability Study, Volkswagen Decimated http://www.thetruthaboutcars.com/2013/02/toyota-beats-gm-74-in-j-d-power-dependability-study-volkswagen-decimated/ http://www.thetruthaboutcars.com/2013/02/toyota-beats-gm-74-in-j-d-power-dependability-study-volkswagen-decimated/#comments Wed, 13 Feb 2013 16:17:48 +0000 http://www.thetruthaboutcars.com/?p=477359 Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study  with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran. The study measures long-term dependability […]

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Toyota swept J.D. Power and Associates 2013 U.S. Vehicle Dependability Study  with its Lexus brand on top and by earning seven segment awards—more than any other automaker in 2013. General Motors received four segment awards and had Buick in place 6 and Chevrolet barely above average, while Volkswagen is an also-ran.

The study measures long-term dependability of three-year-old models. The dependability of models that were new or substantially redesigned for the 2010 model year averages 116 problems per 100, compared with 133 PP100 for models that were unchanged from the 2009 model-year.

“There is a perception that all-new models, or models that undergo a major redesign, are more problematic than carryover models,” said David Sargent, vice president of global automotive at J.D. Power and Associates. “Data from the 2013 VDS suggests that this is not the case. The rapid improvement in fundamental vehicle dependability each year is more than offsetting any initial glitches that all-new or redesigned models may have.”

2013 VDS Nameplate Ranking 
Problems per 100 Vehicles
Make             PP100 
Lexus 71
Porsche 94
Lincoln 112
Toyota 112
Mercedes-Benz 115
Buick 118
Honda 119
Acura 120
Ram 122
Suzuki 122
Mazda 124
Chevrolet 125
Industry Average  126
Ford 127
Cadillac 128
Subaru 132
BMW 133
GMC 134
Scion 135
Nissan 137
Infiniti 138
Kia 140
Hyundai 141
Audi 147
Volvo 149
MINI 150
Chrysler 153
Jaguar 164
Volkswagen 174
Jeep 178
Mitsubishi 178
Dodge 190
Land Rover 220

Among the top three automakers, the study will cause sever finger pointing at Volkswagen that finds itself on rank 28 of 32. Even after Volkswagen’s former head of quality assurance, Martin Winterkorn, advanced to CEO, the brand languishes at the bottom of the scale, outclassed by “da scheppert nix” Hyundai and Kia.

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