The Truth About Cars » dealership http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Thu, 05 May 2016 13:00:22 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 FCA Hands Out Band-Aids, Tourniquetes to Fiat Dealers http://www.thetruthaboutcars.com/2016/03/fca-hands-band-aids-tourniquetes-fiat-dealers/ http://www.thetruthaboutcars.com/2016/03/fca-hands-band-aids-tourniquetes-fiat-dealers/#comments Thu, 10 Mar 2016 18:00:39 +0000 http://www.thetruthaboutcars.com/?p=1301393 Fiat’s American retailers are struggling to bring in buyers as well as pay the cost of their dealerships, but help is on the way from the parents. On March 9, Fiat Chrysler Automobiles pitched a plan to stabilize dealers, offering Fiat stores the opportunity to combine their operations with the Chrysler-Jeep-Dodge-Ram dealers many are adjacent […]

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Fiat’s American retailers are struggling to bring in buyers as well as pay the cost of their dealerships, but help is on the way from the parents. On March 9, Fiat Chrysler Automobiles pitched a plan to stabilize dealers, offering Fiat stores the opportunity to combine their operations with the Chrysler-Jeep-Dodge-Ram dealers many are adjacent […]

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Piston Slap: High Mileage, Low Maintenance Camaro? http://www.thetruthaboutcars.com/2015/12/piston-slap-fallacy-high-mileage-vehicles/ http://www.thetruthaboutcars.com/2015/12/piston-slap-fallacy-high-mileage-vehicles/#comments Tue, 22 Dec 2015 13:00:41 +0000 http://www.thetruthaboutcars.com/?p=1247330 Casey writes: Hello Sajeev, I have another question for you. My wife has wanted a Camaro and lately I have been thinking about surprising her with one for her birthday or maybe Christmas, so I have been searching the listings for a nice used example. First thing I noticed is these cars sure seem to […]

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Casey writes: Hello Sajeev, I have another question for you. My wife has wanted a Camaro and lately I have been thinking about surprising her with one for her birthday or maybe Christmas, so I have been searching the listings for a nice used example. First thing I noticed is these cars sure seem to […]

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Hammer Time: How Can Volkswagen Save Themselves? http://www.thetruthaboutcars.com/2015/10/hammer-time-can-volkswagen-save/ http://www.thetruthaboutcars.com/2015/10/hammer-time-can-volkswagen-save/#comments Thu, 01 Oct 2015 14:00:38 +0000 http://www.thetruthaboutcars.com/?p=1183114 Twenty-two vehicles on the front line and not a single one of them a Volkswagen. This wouldn’t be surprising if this were a used car lot or a new car store that sold a different brand, but this is Jim Ellis VW — the most successful Volkswagen dealership in the entire metro-Atlanta area. How successful? They have two locations […]

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Twenty-two vehicles on the front line and not a single one of them a Volkswagen. This wouldn’t be surprising if this were a used car lot or a new car store that sold a different brand, but this is Jim Ellis VW — the most successful Volkswagen dealership in the entire metro-Atlanta area. How successful? They have two locations […]

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Piston Slap: Smart Key Fob or The $30,000 Brick? http://www.thetruthaboutcars.com/2015/01/piston-slap-smart-key-fob-30000-brick/ http://www.thetruthaboutcars.com/2015/01/piston-slap-smart-key-fob-30000-brick/#comments Wed, 21 Jan 2015 12:49:03 +0000 http://www.thetruthaboutcars.com/?p=985026   Clueless about Keyless writes: Dear Sajeev, I recently bought a 2014 Acura TL and am having trouble coming to terms with keyless entry. It goes like this: You get exactly 2 pre-programmed key fobs, labelled #1 and #2. You can never have more than two active key fobs. You can buy a third, but […]

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  Clueless about Keyless writes: Dear Sajeev, I recently bought a 2014 Acura TL and am having trouble coming to terms with keyless entry. It goes like this: You get exactly 2 pre-programmed key fobs, labelled #1 and #2. You can never have more than two active key fobs. You can buy a third, but […]

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Cadillac Reports 43% Of Dealers Will Not Sell ELR http://www.thetruthaboutcars.com/2014/02/cadillac-reports-43-of-dealers-will-not-sell-elr/ http://www.thetruthaboutcars.com/2014/02/cadillac-reports-43-of-dealers-will-not-sell-elr/#comments Thu, 20 Feb 2014 12:00:35 +0000 http://www.thetruthaboutcars.com/?p=748921 A niche vehicle is one that serves a very specific set of buyers with a vehicle that’s defined by a specialized and uncommon or unique role; and is often knowingly sold in low numbers to satisfy that dedicated group. Sometimes it’s to test a market: The Miata created its own niche in the 1990’s, and […]

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A niche vehicle is one that serves a very specific set of buyers with a vehicle that’s defined by a specialized and uncommon or unique role; and is often knowingly sold in low numbers to satisfy that dedicated group. Sometimes it’s to test a market: The Miata created its own niche in the 1990’s, and […]

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Dealership Wheel Thefts Spotlight Security Risks http://www.thetruthaboutcars.com/2014/02/dealership-wheel-thefts-spotlight-security-risks/ http://www.thetruthaboutcars.com/2014/02/dealership-wheel-thefts-spotlight-security-risks/#comments Tue, 11 Feb 2014 05:10:53 +0000 http://www.thetruthaboutcars.com/?p=739025     In an era where even mundane family cars are shod with 18-inch-plus rims direct from the factory, dealers are prime targets for mass thefts. One Texas Chevy dealer took a big hit on Sunday, when 22 new cars were shorn of their wheels and tires by a gang of thieves. Houston CBS affiliate […]

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    In an era where even mundane family cars are shod with 18-inch-plus rims direct from the factory, dealers are prime targets for mass thefts. One Texas Chevy dealer took a big hit on Sunday, when 22 new cars were shorn of their wheels and tires by a gang of thieves. Houston CBS affiliate […]

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Sunday Story: The Reluctant Baller http://www.thetruthaboutcars.com/2014/01/sunday-story-the-reluctant-baller/ http://www.thetruthaboutcars.com/2014/01/sunday-story-the-reluctant-baller/#comments Sun, 05 Jan 2014 16:21:50 +0000 http://www.thetruthaboutcars.com/?p=690978   “Coach says I’m not allowed to leave you alone until you’ve bought a new car.” The game was up, apparently. Charlie the defensive end leaned against the edge of his locker, weary now after an especially brutal practice. His whole body ached from countless hits on the tackling sled in the scorching heat. All […]

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  “Coach says I’m not allowed to leave you alone until you’ve bought a new car.” The game was up, apparently. Charlie the defensive end leaned against the edge of his locker, weary now after an especially brutal practice. His whole body ached from countless hits on the tackling sled in the scorching heat. All […]

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Vellum Venom Vignette: Auto Dealership Design? http://www.thetruthaboutcars.com/2013/06/vellum-venom-vignette-auto-dealership-design/ http://www.thetruthaboutcars.com/2013/06/vellum-venom-vignette-auto-dealership-design/#comments Tue, 04 Jun 2013 11:00:29 +0000 http://www.thetruthaboutcars.com/?p=490536 I enjoy highlighting automotive design, yet cars aren’t everything: architecture happens. So let’s combine ’em for the world of automotive retailing. Witness a perfect moment in A.D.D. (Auto Dealer Design): the Mid Century Modern design of Duffield’s Lincoln-Mercury paired with a suicide door Continental. Photographer Julius Schulman did a solid to both man-made, Mad Men […]

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I enjoy highlighting automotive design, yet cars aren’t everything: architecture happens. So let’s combine ’em for the world of automotive retailing. Witness a perfect moment in A.D.D. (Auto Dealer Design): the Mid Century Modern design of Duffield’s Lincoln-Mercury paired with a suicide door Continental. Photographer Julius Schulman did a solid to both man-made, Mad Men […]

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Turbo Love At First Sight http://www.thetruthaboutcars.com/2013/02/turbo-love-at-first-sight/ http://www.thetruthaboutcars.com/2013/02/turbo-love-at-first-sight/#comments Thu, 28 Feb 2013 08:20:26 +0000 http://www.thetruthaboutcars.com/?p=479073 I was young, stupid and hopelessly in love. The girl, as has so often been the case in my life, hardly knew I existed but, regardless, I was determined to win her. The problem was in those pre-internet days, real advice for young men was in short supply, especially if you were too embarrassed to […]

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I was young, stupid and hopelessly in love. The girl, as has so often been the case in my life, hardly knew I existed but, regardless, I was determined to win her. The problem was in those pre-internet days, real advice for young men was in short supply, especially if you were too embarrassed to […]

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Gray Lady Down: A Tale of Rescue and Redemption http://www.thetruthaboutcars.com/2013/02/gray-lady-down-a-tale-of-rescue-and-redemption/ http://www.thetruthaboutcars.com/2013/02/gray-lady-down-a-tale-of-rescue-and-redemption/#comments Sat, 23 Feb 2013 09:44:50 +0000 http://www.thetruthaboutcars.com/?p=478245 To be frank, the 2003 Ford Freestar is a dowdy looking vehicle of ponderous proportions. Its short, squat body is purely utilitarian. The bulging fender flairs, which look like they were added as a stylistic afterthought, make the van look like a chubby woman in stretchy pants when viewed from behind. As a lover of […]

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To be frank, the 2003 Ford Freestar is a dowdy looking vehicle of ponderous proportions. Its short, squat body is purely utilitarian. The bulging fender flairs, which look like they were added as a stylistic afterthought, make the van look like a chubby woman in stretchy pants when viewed from behind. As a lover of […]

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Piston Slap: The Young Lady and the Key http://www.thetruthaboutcars.com/2013/01/piston-slap-the-young-lady-and-the-key/ http://www.thetruthaboutcars.com/2013/01/piston-slap-the-young-lady-and-the-key/#comments Thu, 10 Jan 2013 19:12:54 +0000 http://www.thetruthaboutcars.com/?p=472840 Hi Steve and Sajeev: My daughter has been driving the Saturn Astra recommended by Steve for a few months now and we can all say that it is a nice car — screwed together well, efficient and kinda sporty.  I consider it to be a win. Except for a minor key issue. The original owner […]

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Hi Steve and Sajeev: My daughter has been driving the Saturn Astra recommended by Steve for a few months now and we can all say that it is a nice car — screwed together well, efficient and kinda sporty.  I consider it to be a win. Except for a minor key issue. The original owner […]

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Tesla Factory Stores Under Fire From Dealer Groups http://www.thetruthaboutcars.com/2012/10/tesla-factory-stores-under-fire-from-dealer-groups/ http://www.thetruthaboutcars.com/2012/10/tesla-factory-stores-under-fire-from-dealer-groups/#comments Mon, 08 Oct 2012 18:31:41 +0000 http://www.thetruthaboutcars.com/?p=463005 Tesla’s sales model, with factory-run outlets selling directly to customers, is coming under fire while dealer groups such as NADA are citing the apparent illegality of factory-owned sales outlets. Dealers are worried that Tesla’s method, which allows for online reservations of vehicles in addition to the shopping mall showrooms, will marginalize their way of selling […]

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Tesla’s sales model, with factory-run outlets selling directly to customers, is coming under fire while dealer groups such as NADA are citing the apparent illegality of factory-owned sales outlets. Dealers are worried that Tesla’s method, which allows for online reservations of vehicles in addition to the shopping mall showrooms, will marginalize their way of selling […]

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Dementia-Stricken Man Buys Nissan Murano CrossCabriolet, Sale Voided After Complaints From Wife http://www.thetruthaboutcars.com/2012/03/dementia-stricken-man-buys-nissan-murano-crosscabriolet-sale-voided-after-complaints-from-wife/ http://www.thetruthaboutcars.com/2012/03/dementia-stricken-man-buys-nissan-murano-crosscabriolet-sale-voided-after-complaints-from-wife/#comments Thu, 15 Mar 2012 17:28:54 +0000 http://www.thetruthaboutcars.com/?p=435131 Ed Dowdall, a 70-year-old San Jose area resident with a rare form of dementia that causes wildly unstable cognitive functioning and hallucinations, walked into a dealer and traded in his 2008 Nissan Altima Hybrid for a Nissan Murano CrossCabriolet, which retailed for $62,000. A series of protests and complaints from Dowdall’s wife led to the […]

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Ed Dowdall, a 70-year-old San Jose area resident with a rare form of dementia that causes wildly unstable cognitive functioning and hallucinations, walked into a dealer and traded in his 2008 Nissan Altima Hybrid for a Nissan Murano CrossCabriolet, which retailed for $62,000. A series of protests and complaints from Dowdall’s wife led to the […]

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Toyota 86 To Get Exclusive Dealer Space In Japan http://www.thetruthaboutcars.com/2012/03/toyota-86-to-get-exclusive-dealer-space-in-japan/ http://www.thetruthaboutcars.com/2012/03/toyota-86-to-get-exclusive-dealer-space-in-japan/#comments Thu, 15 Mar 2012 17:07:43 +0000 http://www.thetruthaboutcars.com/?p=435128 With the Toyota 86 set to go on sale in a couple of weeks (the first production models are set to leave the line on Friday), Toyota’s Japanese sales outlets will have separate spaces to sell the new sports car – and in some cases, stand alone sales facilities, similar to the Chrysler/Fiat arrangement in […]

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With the Toyota 86 set to go on sale in a couple of weeks (the first production models are set to leave the line on Friday), Toyota’s Japanese sales outlets will have separate spaces to sell the new sports car – and in some cases, stand alone sales facilities, similar to the Chrysler/Fiat arrangement in […]

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New or Used: Wagon + Stick = Trouble? http://www.thetruthaboutcars.com/2012/01/new-or-used-wagon-stick-trouble/ http://www.thetruthaboutcars.com/2012/01/new-or-used-wagon-stick-trouble/#comments Fri, 13 Jan 2012 13:32:43 +0000 http://www.thetruthaboutcars.com/?p=425712   Aaron writes: Hi! I’ll try to be concise. I have a 2003 A4 manual sedan with 78K. I wanted a wagon but couldn’t find one and was in a hurry for wheels. Well, now I found one: 2003, manual, 107K. It’s at a dealer lot. Plus it’s got some desirable performance modifications, including exhaust. […]

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  Aaron writes: Hi! I’ll try to be concise. I have a 2003 A4 manual sedan with 78K. I wanted a wagon but couldn’t find one and was in a hurry for wheels. Well, now I found one: 2003, manual, 107K. It’s at a dealer lot. Plus it’s got some desirable performance modifications, including exhaust. […]

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New or Used: An Old-Modern European, in America… http://www.thetruthaboutcars.com/2012/01/new-or-used-an-old-modern-european-in-america/ http://www.thetruthaboutcars.com/2012/01/new-or-used-an-old-modern-european-in-america/#comments Tue, 10 Jan 2012 13:18:13 +0000 http://www.thetruthaboutcars.com/?p=425261 Steven writes: Sajeev and Steve, Ok guys need some advice, I am the owner of an 2001 Volvo XC wagon with 166,000 on it, I have owned it about 2 years and drive about 40k a year all over the North East for work. It is paid off but in the last 6 months I […]

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Steven writes: Sajeev and Steve, Ok guys need some advice, I am the owner of an 2001 Volvo XC wagon with 166,000 on it, I have owned it about 2 years and drive about 40k a year all over the North East for work. It is paid off but in the last 6 months I […]

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Piston Slap: Peace of Mind or Shameless Shill? http://www.thetruthaboutcars.com/2011/12/piston-slap-peace-of-mind-or-shameless-shill/ http://www.thetruthaboutcars.com/2011/12/piston-slap-peace-of-mind-or-shameless-shill/#comments Mon, 12 Dec 2011 14:46:01 +0000 http://www.thetruthaboutcars.com/?p=422029 Eric writes: I have a 2000 Maxima with about 155k on the clock.  I purchased this car in Los Angeles and since 2005, it’s lived in Ohio and Pennsylvania.  The main issue is that I can tell the transmission is starting to get a bit soft on the 1-2 upshift, specifically once it starts getting […]

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Eric writes: I have a 2000 Maxima with about 155k on the clock.  I purchased this car in Los Angeles and since 2005, it’s lived in Ohio and Pennsylvania.  The main issue is that I can tell the transmission is starting to get a bit soft on the 1-2 upshift, specifically once it starts getting […]

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Piston Slap: The Two-Sided Ethical Dilemma http://www.thetruthaboutcars.com/2011/10/piston-slap-the-two-sided-ethical-dilemma/ http://www.thetruthaboutcars.com/2011/10/piston-slap-the-two-sided-ethical-dilemma/#comments Mon, 17 Oct 2011 15:10:53 +0000 http://www.thetruthaboutcars.com/?p=414908   Bill writes: Hello TTAC crew! My Mom is in need of a new car. The problem is her trade in: It is a 2002 PT Cruiser with a serious overheating problem ($1700+ quote at two reputable repair places) Now here is the problem. Do I keep my dang mouth shut when we go to […]

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  Bill writes: Hello TTAC crew! My Mom is in need of a new car. The problem is her trade in: It is a 2002 PT Cruiser with a serious overheating problem ($1700+ quote at two reputable repair places) Now here is the problem. Do I keep my dang mouth shut when we go to […]

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Piston Slap: RTFM FTW http://www.thetruthaboutcars.com/2011/09/piston-slap-rtfm-ftw/ http://www.thetruthaboutcars.com/2011/09/piston-slap-rtfm-ftw/#comments Tue, 06 Sep 2011 19:38:24 +0000 http://www.thetruthaboutcars.com/?p=410335 Patrick writes: Hi Sajeev, Avid daily reader of the site but infrequent commenter… Pony Cars and old Volvos sometimes drag me out of my shell but I have a couple questions about my wife’s car and I wanted to see what you and others might think. We’ve got a 2007 3.5L Impala with 60,000 miles […]

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Patrick writes: Hi Sajeev, Avid daily reader of the site but infrequent commenter… Pony Cars and old Volvos sometimes drag me out of my shell but I have a couple questions about my wife’s car and I wanted to see what you and others might think. We’ve got a 2007 3.5L Impala with 60,000 miles […]

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Super Piston Slap: <3 for Nissan Canada? http://www.thetruthaboutcars.com/2011/08/super-piston-slap-3-for-nissan-canada/ http://www.thetruthaboutcars.com/2011/08/super-piston-slap-3-for-nissan-canada/#comments Fri, 26 Aug 2011 19:41:20 +0000 http://www.thetruthaboutcars.com/?p=408422     TTAC commentator SpeedJebus writes: Hi Sajeev, You may remember that I wrote in before about my 2007 Honda Civic, and it’s haunted DBW system. That ordeal is over, but apparently I’m a sucker for automobile drama. Here’s the tale of my Juke: an ordeal that has been going on for over three months […]

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    TTAC commentator SpeedJebus writes: Hi Sajeev, You may remember that I wrote in before about my 2007 Honda Civic, and it’s haunted DBW system. That ordeal is over, but apparently I’m a sucker for automobile drama. Here’s the tale of my Juke: an ordeal that has been going on for over three months […]

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Piston Slap: Do We Have ALL The DATA? http://www.thetruthaboutcars.com/2011/08/piston-slap-do-we-have-all-the-data/ http://www.thetruthaboutcars.com/2011/08/piston-slap-do-we-have-all-the-data/#comments Mon, 01 Aug 2011 15:58:54 +0000 http://www.thetruthaboutcars.com/?p=404543   TTAC Commentator Supaman writes: Hey Sajeev, remember that Mazda 6 that had the headliner problem? The dash storage problem? Got another one for ya. From what I understand, the 2006 Mazda 6 V6 manual is fitted with 3 engine mounts: left, right and (dog bone) lower. The lower mount was replaced last year (on […]

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  TTAC Commentator Supaman writes: Hey Sajeev, remember that Mazda 6 that had the headliner problem? The dash storage problem? Got another one for ya. From what I understand, the 2006 Mazda 6 V6 manual is fitted with 3 engine mounts: left, right and (dog bone) lower. The lower mount was replaced last year (on […]

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Chrysler’s California Dealer Battle: Wider War Already In Progress? http://www.thetruthaboutcars.com/2011/05/chryslers-california-dealer-battle-wider-war-already-in-progress/ http://www.thetruthaboutcars.com/2011/05/chryslers-california-dealer-battle-wider-war-already-in-progress/#comments Mon, 30 May 2011 15:28:19 +0000 http://www.thetruthaboutcars.com/?p=396642 It took a bit of research to fully parse the California New Car Dealer Association’s complaint against Chrysler and its partially company-owned store in Los Angeles, and our finding is that the CNCDA is actually gunning for Chrysler with gusto. But, argued some of the B&B, surely Chrysler doesn’t want to be kicked out of […]

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It took a bit of research to fully parse the California New Car Dealer Association’s complaint against Chrysler and its partially company-owned store in Los Angeles, and our finding is that the CNCDA is actually gunning for Chrysler with gusto. But, argued some of the B&B, surely Chrysler doesn’t want to be kicked out of […]

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Could Chrysler Be Kicked Out Of California? http://www.thetruthaboutcars.com/2011/05/could-chrysler-be-kicked-out-of-california/ http://www.thetruthaboutcars.com/2011/05/could-chrysler-be-kicked-out-of-california/#comments Fri, 27 May 2011 22:03:41 +0000 http://www.thetruthaboutcars.com/?p=396378 About two months ago, we heard that Chrysler’s “prototype” Motor Village dealership in the Los Angeles area had been hit with a complaint [PDF] from the California New Car Dealer’s association, arguing that it violated state laws against manufacturer-owned dealerships. The store, a test bed for what Chrysler terms “new retail concepts,” is in fact […]

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About two months ago, we heard that Chrysler’s “prototype” Motor Village dealership in the Los Angeles area had been hit with a complaint [PDF] from the California New Car Dealer’s association, arguing that it violated state laws against manufacturer-owned dealerships. The store, a test bed for what Chrysler terms “new retail concepts,” is in fact […]

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FoMoCo, Lincoln Dealers Face Off Over Buyouts And Upgrades http://www.thetruthaboutcars.com/2010/10/lincoln-dealers-fear-leap-of-faith/ http://www.thetruthaboutcars.com/2010/10/lincoln-dealers-fear-leap-of-faith/#comments Mon, 25 Oct 2010 13:37:16 +0000 http://www.thetruthaboutcars.com/?p=370088 With Mercury going the way of Olds and Pontiac, Ford has made much of its intentions to turn its struggling Lincoln brand around. Ford has promised a $2b investment in Lincoln’s product line, and is pushing for the closure of 200 or so Lincoln dealers in order to concentrate the brand’s weak sales at its […]

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With Mercury going the way of Olds and Pontiac, Ford has made much of its intentions to turn its struggling Lincoln brand around. Ford has promised a $2b investment in Lincoln’s product line, and is pushing for the closure of 200 or so Lincoln dealers in order to concentrate the brand’s weak sales at its […]

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Quote Of The Day: Doing Without Dealers Edition http://www.thetruthaboutcars.com/2010/07/quote-of-the-day-doing-without-dealers-edition/ http://www.thetruthaboutcars.com/2010/07/quote-of-the-day-doing-without-dealers-edition/#comments Tue, 27 Jul 2010 19:19:45 +0000 http://www.thetruthaboutcars.com/?p=361686 Have we scrutinized all the issues behind what they’re doing? Not really. My feeling is that a manufacturer-owned store as a business model violates the spirit of the state law here. But not a single person is complaining about it, and it’s kind of a back-burner thing for us. I imagine that if we start […]

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Have we scrutinized all the issues behind what they’re doing? Not really. My feeling is that a manufacturer-owned store as a business model violates the spirit of the state law here. But not a single person is complaining about it, and it’s kind of a back-burner thing for us. I imagine that if we start […]

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