By on August 26, 2016

2017 Volkswagen Tiguan

It didn’t take long for sources to squeal about the size of the settlement forged yesterday between Volkswagen and its ornery U.S. dealer network.

According to people familiar with the deal, 652 VW dealers will share about $1.2 billion to offset losses from unsold vehicles and sunk costs, Bloomberg reports. But cash is only one part of the company’s plan. The other involves its customers’ wallets. (Read More…)

By on August 25, 2016

2016 Volkswagen Passat (6 of 14)

America’s Volkswagen dealers took the brunt of the automaker’s diesel emissions scandal, but a cash payout designed to ease their troubles is on the way.

Lawyers for the dealers, who were once poised to revolt against their employer, announced a tentative settlement deal with the automaker today, Reuters reports. (Read More…)

By on August 9, 2016

Couple buying cat Courtesy chronicleherald.ca

With memories of the 2008 financial meltdown still fresh, American consumers aren’t borrowing wildly anymore — except when it comes to cars and credit card purchases.

As of the end of June, car buyers racked up the highest auto loan debt in U.S. history — $1.1 trillion, according to a quarterly report from the Federal Reserve Bank of New York. Also on the rise? Credit risk. (Read More…)

By on July 26, 2016

2016 Dodge Charger R/T, Image: Fiat Chrysler Automobiles

In response to media reports, a lawsuit, and federal investigations into potential sales figure tampering, Fiat Chrysler Automobiles is changing the way it records sales.

This means that the automaker’s much-touted 75-month sales streak is dead. FCA admits that under the new method, its year-over-year monthly sales gains ended in September 2013. Ad copy is likely being rewritten as you read this. (Read More…)

By on July 13, 2016

2017 Ford GT

The 500 Ford GT supercars that will reach customers in 2017 and 2018 sold for more than $400,000, but the privilege of working on them comes at a premium, too.

Any dealer looking to become an authorized Ford GT service center will need to spend at least $30,000 to upgrade their operations, according to a document obtained by All Ford Mustangs. (Read More…)

By on June 29, 2016

TDI Settlement Program Executive Message to Dealers Cover

Volkswagen is making sure everyone is getting the right message today, and that includes its American dealers.

Thanks to a tipster, TTAC has obtained a video sent by Volkswagen of America executive to its dealers.

(Read More…)

By on June 6, 2016

2015-escalade-exterior-masthead-family-960x540

It’s D-Day, so what better time to dish details on Cadillac’s secretive Project Pinnacle?

The luxury automaker plans to completely revamp how its dealers interact with customers — a strategy that even changes how its salespeople dress, according to a draft document obtained by Automotive News.

Under Project Pinnacle — the brainchild of brand president Johan de Nysschen — U.S. dealers will be grouped into five tiers based on expected sales. When the operation kicks off on October 1, car shoppers can expect a higher-end experience at their local Caddy dealership. Get ready to be coddled. (Read More…)

By on May 20, 2016

pumping gas

Owners of full-size 2016 General Motors crossovers will get a welcome present in the mail to make up for the automaker’s window sticker snafu.

About 135,000 retail customers will receive debit cards worth between $450 and $1,500, Automotive News reports, making GM square with owners of affected Buick Enclave, Chevrolet Traverse and GMC Acadia models. (Read More…)

By on May 14, 2016

2016 Buick Enclave

General Motors is in damage control mode following the discovery of incorrect fuel economy ratings on the window stickers of its 2016 full-size crossovers.

A “stop sale” order was issued to GM dealers on Wednesday after EPA labels on GMC Acadia, Chevrolet Traverse and Buick Enclave vehicles were shown to overstate mileage by one to two miles per gallon, Automotive News reports. (Read More…)

By on April 28, 2016

used cars (Martin Kleppe/Flickr)

We’ve all dealt with a car salesman who wanted us to sign our life away on an overpriced import, but there’s a good chance that’s literally happening in Iraq right now.

Reuters reports that Islamic State fighters have taken to running car dealerships as a way of making money, now that allied airstrikes have cut off much of their oil-generated income. (Read More…)

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