The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Thu, 11 Feb 2016 18:00:49 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.4 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com GM Changes Mind About Airbag Recall, Ignition Switches http://www.thetruthaboutcars.com/2014/04/gm-changes-mind-about-airbag-recall-ignition-switches/ http://www.thetruthaboutcars.com/2014/04/gm-changes-mind-about-airbag-recall-ignition-switches/#comments Wed, 30 Apr 2014 13:00:32 +0000 http://www.thetruthaboutcars.com/?p=812898 Automotive News reports General Motors, already being hammered from all sides from its delayed recall of 2.59 million vehicles affected by a defect in the ignition switch, issued a customer-satisfaction campaign in mid-March of this year for 1.2 million crossovers whose airbags may fail to deploy in a side-impact crash, an issue known to the […]

The post GM Changes Mind About Airbag Recall, Ignition Switches appeared first on The Truth About Cars.

]]>
Automotive News reports General Motors, already being hammered from all sides from its delayed recall of 2.59 million vehicles affected by a defect in the ignition switch, issued a customer-satisfaction campaign in mid-March of this year for 1.2 million crossovers whose airbags may fail to deploy in a side-impact crash, an issue known to the […]

The post GM Changes Mind About Airbag Recall, Ignition Switches appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/04/gm-changes-mind-about-airbag-recall-ignition-switches/feed/ 8
GM Dealers Deal With Part Backlog, CEO Asked To Back Rental Car Bill http://www.thetruthaboutcars.com/2014/04/gm-dealers-deal-with-part-backlog-ceo-asked-to-back-rental-car-bill/ http://www.thetruthaboutcars.com/2014/04/gm-dealers-deal-with-part-backlog-ceo-asked-to-back-rental-car-bill/#comments Wed, 09 Apr 2014 14:03:25 +0000 http://www.thetruthaboutcars.com/?p=791337 Automotive News reports the repairs of some 2.6 million vehicles affected by the 2014 General Motors ignition switch recall will be delayed by one week as the needed part slowly enters into the automaker’s dealership network. Though most dealers thought they would be receiving the part Monday, GM spokesman Kevin Kelly insisted the part was […]

The post GM Dealers Deal With Part Backlog, CEO Asked To Back Rental Car Bill appeared first on The Truth About Cars.

]]>
Automotive News reports the repairs of some 2.6 million vehicles affected by the 2014 General Motors ignition switch recall will be delayed by one week as the needed part slowly enters into the automaker’s dealership network. Though most dealers thought they would be receiving the part Monday, GM spokesman Kevin Kelly insisted the part was […]

The post GM Dealers Deal With Part Backlog, CEO Asked To Back Rental Car Bill appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/04/gm-dealers-deal-with-part-backlog-ceo-asked-to-back-rental-car-bill/feed/ 12
GM Considers Volt Battery Redesign, Halts European Deliveries, Will Miss US Sales Goal, Recall Or Buyback Possible http://www.thetruthaboutcars.com/2011/12/gm-considers-volt-battery-redesign-halts-european-deliveries-will-miss-us-sales-goal/ http://www.thetruthaboutcars.com/2011/12/gm-considers-volt-battery-redesign-halts-european-deliveries-will-miss-us-sales-goal/#comments Thu, 01 Dec 2011 20:03:52 +0000 http://www.thetruthaboutcars.com/?p=420979 In the comments section of yesterday’s post on the ongoing Chevy Volt fire investigation, I noted that GM might retrofit Volts with crash protection that can maintain battery integrity in all crash conditions… Mary Barra has said that GM is “continuing to work with NHTSA to investigate additional actions to reduce or eliminate the potential […]

The post GM Considers Volt Battery Redesign, Halts European Deliveries, Will Miss US Sales Goal, Recall Or Buyback Possible appeared first on The Truth About Cars.

]]>
In the comments section of yesterday’s post on the ongoing Chevy Volt fire investigation, I noted that GM might retrofit Volts with crash protection that can maintain battery integrity in all crash conditions… Mary Barra has said that GM is “continuing to work with NHTSA to investigate additional actions to reduce or eliminate the potential […]

The post GM Considers Volt Battery Redesign, Halts European Deliveries, Will Miss US Sales Goal, Recall Or Buyback Possible appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/12/gm-considers-volt-battery-redesign-halts-european-deliveries-will-miss-us-sales-goal/feed/ 82
This Is The Chevy Volt’s Post-Crash Safety Protocol http://www.thetruthaboutcars.com/2011/11/this-is-the-chevy-volts-post-crash-safety-protocol/ http://www.thetruthaboutcars.com/2011/11/this-is-the-chevy-volts-post-crash-safety-protocol/#comments Wed, 30 Nov 2011 22:18:19 +0000 http://www.thetruthaboutcars.com/?p=420867 TTAC has received the following protocol, developed by GM in the wake of the June Volt fire at a NHTSA facility in Wisconsin, from a GM source and has confirmed its legitimacy with a second GM source. Though the procedure may be refined based on the findings of NHTSA’s latest round of tests, it gives […]

The post This Is The Chevy Volt’s Post-Crash Safety Protocol appeared first on The Truth About Cars.

]]>
TTAC has received the following protocol, developed by GM in the wake of the June Volt fire at a NHTSA facility in Wisconsin, from a GM source and has confirmed its legitimacy with a second GM source. Though the procedure may be refined based on the findings of NHTSA’s latest round of tests, it gives […]

The post This Is The Chevy Volt’s Post-Crash Safety Protocol appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/11/this-is-the-chevy-volts-post-crash-safety-protocol/feed/ 50
Ford: Wait, We Fixed MyFordTouch! http://www.thetruthaboutcars.com/2011/11/ford-wait-we-fixed-myfordtouch/ http://www.thetruthaboutcars.com/2011/11/ford-wait-we-fixed-myfordtouch/#comments Mon, 07 Nov 2011 20:18:33 +0000 http://www.thetruthaboutcars.com/?p=417049 MyFordTouch was supposed to build on the SYNC system’s momentum, extending Ford’s edge in mass-market infotainment gizmology. Instead, MyFord nearly killed the golden egg-laying goose, by earning Ford a sharp downgrade from Consumer Reports and widespread criticism. Ford has decided that 40-minute training sessions weren’t going to cut it as a response to the complaints […]

The post Ford: Wait, We Fixed MyFordTouch! appeared first on The Truth About Cars.

]]>
MyFordTouch was supposed to build on the SYNC system’s momentum, extending Ford’s edge in mass-market infotainment gizmology. Instead, MyFord nearly killed the golden egg-laying goose, by earning Ford a sharp downgrade from Consumer Reports and widespread criticism. Ford has decided that 40-minute training sessions weren’t going to cut it as a response to the complaints […]

The post Ford: Wait, We Fixed MyFordTouch! appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/11/ford-wait-we-fixed-myfordtouch/feed/ 31
“I Should Call Aston Martin And Ask Them Not To Put This Button In My Next Car” http://www.thetruthaboutcars.com/2011/10/i-should-call-aston-martin-and-ask-them-not-to-put-this-button-in-my-next-car/ http://www.thetruthaboutcars.com/2011/10/i-should-call-aston-martin-and-ask-them-not-to-put-this-button-in-my-next-car/#comments Sun, 30 Oct 2011 16:29:03 +0000 http://www.thetruthaboutcars.com/?p=416087 Here’s hoping your weekend motoring has been a little bit safer than surfboard designer Roberto Ricci’s…

The post “I Should Call Aston Martin And Ask Them Not To Put This Button In My Next Car” appeared first on The Truth About Cars.

]]>
Here’s hoping your weekend motoring has been a little bit safer than surfboard designer Roberto Ricci’s…

The post “I Should Call Aston Martin And Ask Them Not To Put This Button In My Next Car” appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/i-should-call-aston-martin-and-ask-them-not-to-put-this-button-in-my-next-car/feed/ 22
Chevy Hopes To Build A Magic Kingdom In Southern California http://www.thetruthaboutcars.com/2011/10/chevy-hopes-to-build-a-magic-kingdom-in-southern-california/ http://www.thetruthaboutcars.com/2011/10/chevy-hopes-to-build-a-magic-kingdom-in-southern-california/#comments Fri, 21 Oct 2011 18:58:56 +0000 http://www.thetruthaboutcars.com/?p=415444 In hopes of escaping Chevrolet’s recent past as what he calls a “truck funded, Midwestern and Southern” business, GM’s Mark Reuss is leading a revamp of Chevy’s Southern California retail environment in order to establish a stronger presence in that key market. Now that Chevy offers higher-quality, more-efficient cars that can compete in the SoCal […]

The post Chevy Hopes To Build A Magic Kingdom In Southern California appeared first on The Truth About Cars.

]]>
In hopes of escaping Chevrolet’s recent past as what he calls a “truck funded, Midwestern and Southern” business, GM’s Mark Reuss is leading a revamp of Chevy’s Southern California retail environment in order to establish a stronger presence in that key market. Now that Chevy offers higher-quality, more-efficient cars that can compete in the SoCal […]

The post Chevy Hopes To Build A Magic Kingdom In Southern California appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/chevy-hopes-to-build-a-magic-kingdom-in-southern-california/feed/ 24
Nissan Leaf Owners Take The Lead In Improving Efficiency http://www.thetruthaboutcars.com/2011/10/nissan-leaf-owners-take-the-lead-in-improving-efficiency/ http://www.thetruthaboutcars.com/2011/10/nissan-leaf-owners-take-the-lead-in-improving-efficiency/#comments Sat, 15 Oct 2011 19:10:18 +0000 http://www.thetruthaboutcars.com/?p=414873 One of most common complaints that traditional “car guys” have about the modern auto industry is that cars have become so complex and computerized that repairs and modifications have become too complex for their mechanical skillset. But, on the other end of the car guy spectrum, EV enthusiasts are taking over the mantle of the […]

The post Nissan Leaf Owners Take The Lead In Improving Efficiency appeared first on The Truth About Cars.

]]>
One of most common complaints that traditional “car guys” have about the modern auto industry is that cars have become so complex and computerized that repairs and modifications have become too complex for their mechanical skillset. But, on the other end of the car guy spectrum, EV enthusiasts are taking over the mantle of the […]

The post Nissan Leaf Owners Take The Lead In Improving Efficiency appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/nissan-leaf-owners-take-the-lead-in-improving-efficiency/feed/ 7
Rent Out Your Car Via Onstar http://www.thetruthaboutcars.com/2011/10/rent-out-your-car-via-onstar/ http://www.thetruthaboutcars.com/2011/10/rent-out-your-car-via-onstar/#comments Wed, 05 Oct 2011 23:21:10 +0000 http://www.thetruthaboutcars.com/?p=413721 Onstar may have been pressured by privacy activists into dropping changes to its terms of service, but the telematics service is still betting that people want to be more connected than ever. So much so that it’s going offer a service allowing you to rent your car out to strangers. A GM press release explains […]

The post Rent Out Your Car Via Onstar appeared first on The Truth About Cars.

]]>
Onstar may have been pressured by privacy activists into dropping changes to its terms of service, but the telematics service is still betting that people want to be more connected than ever. So much so that it’s going offer a service allowing you to rent your car out to strangers. A GM press release explains […]

The post Rent Out Your Car Via Onstar appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/rent-out-your-car-via-onstar/feed/ 37
Hammer Time: Abandoned Hope http://www.thetruthaboutcars.com/2011/10/hammer-time-abandoned-hope/ http://www.thetruthaboutcars.com/2011/10/hammer-time-abandoned-hope/#comments Wed, 05 Oct 2011 17:49:21 +0000 http://www.thetruthaboutcars.com/?p=413670 It was Tamara’s first new car. A 2003 Saturn VUE AWD with a 4-cylinder and all the options. Out the door at $25,000.  Overjoyed to have finally afforded her very own new car, Tamara splurged and spoiled it. Saturn seat covers soon adorned the interior and a chrome grille guard was added to give her […]

The post Hammer Time: Abandoned Hope appeared first on The Truth About Cars.

]]>
It was Tamara’s first new car. A 2003 Saturn VUE AWD with a 4-cylinder and all the options. Out the door at $25,000.  Overjoyed to have finally afforded her very own new car, Tamara splurged and spoiled it. Saturn seat covers soon adorned the interior and a chrome grille guard was added to give her […]

The post Hammer Time: Abandoned Hope appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/hammer-time-abandoned-hope/feed/ 78
Tesla Model S Customer Blog: Beta Under The Bright Lights http://www.thetruthaboutcars.com/2011/10/tesla-model-s-customer-blog-beta-under-the-bright-lights/ http://www.thetruthaboutcars.com/2011/10/tesla-model-s-customer-blog-beta-under-the-bright-lights/#comments Tue, 04 Oct 2011 15:17:48 +0000 http://www.thetruthaboutcars.com/?p=413446 [Editor’s note: videos are from Youtube, and were not taken by the author] “THE BETAS ARE COMING!” The mid-August e-mail from Tesla Motors breathlessly touted “the most exciting automotive event of the year:” an exclusive owners-only unveiling of the Model S. All 6,000 of us who’d put down $5K deposits on the electric sedan would […]

The post Tesla Model S Customer Blog: Beta Under The Bright Lights appeared first on The Truth About Cars.

]]>
[Editor’s note: videos are from Youtube, and were not taken by the author] “THE BETAS ARE COMING!” The mid-August e-mail from Tesla Motors breathlessly touted “the most exciting automotive event of the year:” an exclusive owners-only unveiling of the Model S. All 6,000 of us who’d put down $5K deposits on the electric sedan would […]

The post Tesla Model S Customer Blog: Beta Under The Bright Lights appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/10/tesla-model-s-customer-blog-beta-under-the-bright-lights/feed/ 13
IBM Studies Navigation That Takes You Where The Advertisers Want You http://www.thetruthaboutcars.com/2011/09/ibm-studies-navigation-that-takes-you-where-the-advertisers-want-you/ http://www.thetruthaboutcars.com/2011/09/ibm-studies-navigation-that-takes-you-where-the-advertisers-want-you/#comments Fri, 30 Sep 2011 20:08:59 +0000 http://www.thetruthaboutcars.com/?p=413066 Quick, what’s the point of having a navigation system in your car? To get where you want to be going, right? Well, IBM has another idea: maybe instead of taking you where you want to go, navigation systems should be offering to take you where a paying advertiser wants you to go. Say, right past […]

The post IBM Studies Navigation That Takes You Where The Advertisers Want You appeared first on The Truth About Cars.

]]>
Quick, what’s the point of having a navigation system in your car? To get where you want to be going, right? Well, IBM has another idea: maybe instead of taking you where you want to go, navigation systems should be offering to take you where a paying advertiser wants you to go. Say, right past […]

The post IBM Studies Navigation That Takes You Where The Advertisers Want You appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/ibm-studies-navigation-that-takes-you-where-the-advertisers-want-you/feed/ 32
Quote Of The Day: Car Dealer Cliche Edition http://www.thetruthaboutcars.com/2011/09/quote-of-the-day-car-dealer-cliche-edition/ http://www.thetruthaboutcars.com/2011/09/quote-of-the-day-car-dealer-cliche-edition/#comments Wed, 28 Sep 2011 20:30:58 +0000 http://www.thetruthaboutcars.com/?p=412873 Nobody in the auto retail business can possibly be unaware of the horrible reputation that car dealers have earned over decades of shady dealing. Heck, the internet has even created a pseudo-meme for the entire business, in the form of the passed-around image you see at the top of this post. But one industry’s horrendous […]

The post Quote Of The Day: Car Dealer Cliche Edition appeared first on The Truth About Cars.

]]>
Nobody in the auto retail business can possibly be unaware of the horrible reputation that car dealers have earned over decades of shady dealing. Heck, the internet has even created a pseudo-meme for the entire business, in the form of the passed-around image you see at the top of this post. But one industry’s horrendous […]

The post Quote Of The Day: Car Dealer Cliche Edition appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/quote-of-the-day-car-dealer-cliche-edition/feed/ 32
GM Drops Proposed OnStar Policy Changes http://www.thetruthaboutcars.com/2011/09/gm-drops-proposed-onstar-policy-changes/ http://www.thetruthaboutcars.com/2011/09/gm-drops-proposed-onstar-policy-changes/#comments Tue, 27 Sep 2011 17:15:36 +0000 http://www.thetruthaboutcars.com/?p=412723 Under attack from privacy advocates and US Senators, Onstar will be dropping plans to automatically track vehicles that are not subscribed to its service, and will make post-cancellation tracking an opt-in option, rather than opt-out. A GM statement reads: DETROIT – OnStar announced today it is reversing its proposed Terms and Conditions policy changes and will […]

The post GM Drops Proposed OnStar Policy Changes appeared first on The Truth About Cars.

]]>
Under attack from privacy advocates and US Senators, Onstar will be dropping plans to automatically track vehicles that are not subscribed to its service, and will make post-cancellation tracking an opt-in option, rather than opt-out. A GM statement reads: DETROIT – OnStar announced today it is reversing its proposed Terms and Conditions policy changes and will […]

The post GM Drops Proposed OnStar Policy Changes appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/gm-drops-proposed-onstar-policy-changes/feed/ 9
Senators Franken And Coons Question OnStar Over New Policies http://www.thetruthaboutcars.com/2011/09/senators-franken-and-coons-question-onstar-over-new-policies/ http://www.thetruthaboutcars.com/2011/09/senators-franken-and-coons-question-onstar-over-new-policies/#comments Sun, 25 Sep 2011 18:54:29 +0000 http://www.thetruthaboutcars.com/?p=412512 Editor’s note: When I wrote about OnStar’s latest round of privacy concerns, I didn’t realize that the chairman of the Senate Judiciary subcommittee on privacy, technology and the law had voiced his own concerns in a letter published just the day before. Here is the letter, as published at Senator Franken’s website. OnStar has already said […]

The post Senators Franken And Coons Question OnStar Over New Policies appeared first on The Truth About Cars.

]]>
Editor’s note: When I wrote about OnStar’s latest round of privacy concerns, I didn’t realize that the chairman of the Senate Judiciary subcommittee on privacy, technology and the law had voiced his own concerns in a letter published just the day before. Here is the letter, as published at Senator Franken’s website. OnStar has already said […]

The post Senators Franken And Coons Question OnStar Over New Policies appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/senators-franken-and-coons-question-onstar-over-new-policies/feed/ 50
Onstar Responds To Privacy Concerns. Again. Still. http://www.thetruthaboutcars.com/2011/09/onstar-responds-to-privacy-concerns-again-still/ http://www.thetruthaboutcars.com/2011/09/onstar-responds-to-privacy-concerns-again-still/#comments Sat, 24 Sep 2011 16:46:41 +0000 http://www.thetruthaboutcars.com/?p=412428 Concerns over privacy have haunted GM’s OnStar business for as long as it’s been around, and responses like this video have become something of an annual routine for OnStar’s executives. The latest round of furor involves changes to OnStar’s policies, which the New York Times describes thusly The first regards what happens when a customer […]

The post Onstar Responds To Privacy Concerns. Again. Still. appeared first on The Truth About Cars.

]]>
Concerns over privacy have haunted GM’s OnStar business for as long as it’s been around, and responses like this video have become something of an annual routine for OnStar’s executives. The latest round of furor involves changes to OnStar’s policies, which the New York Times describes thusly The first regards what happens when a customer […]

The post Onstar Responds To Privacy Concerns. Again. Still. appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/onstar-responds-to-privacy-concerns-again-still/feed/ 11
When Will We Get A Decent iPod Interface? http://www.thetruthaboutcars.com/2011/09/when-will-we-get-a-decent-ipod-interface/ http://www.thetruthaboutcars.com/2011/09/when-will-we-get-a-decent-ipod-interface/#comments Thu, 15 Sep 2011 17:49:44 +0000 http://www.thetruthaboutcars.com/?p=411336 [Ed: The above video is not intended as a specific example of the problems we faced, but a general illustration of the wider issue] While on a junket for the Hyundai Veloster I was treated to yet another instance of The Most Infuriating Thing About New Cars – the lack of any decent way to […]

The post When Will We Get A Decent iPod Interface? appeared first on The Truth About Cars.

]]>
[Ed: The above video is not intended as a specific example of the problems we faced, but a general illustration of the wider issue] While on a junket for the Hyundai Veloster I was treated to yet another instance of The Most Infuriating Thing About New Cars – the lack of any decent way to […]

The post When Will We Get A Decent iPod Interface? appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/09/when-will-we-get-a-decent-ipod-interface/feed/ 94
Ask The Best And Brightest: Covering Your Rear (Engine Sportscar) With An Extended Warranty? http://www.thetruthaboutcars.com/2011/08/ask-the-best-and-brightest-covering-your-rear-engine-sportscar-with-an-extended-warranty/ http://www.thetruthaboutcars.com/2011/08/ask-the-best-and-brightest-covering-your-rear-engine-sportscar-with-an-extended-warranty/#comments Tue, 23 Aug 2011 17:01:47 +0000 http://www.thetruthaboutcars.com/?p=408419 TTAC commentator stephada writes: Hello I drive a 2010 C4S, bought new, now with 42k miles and I am considering an Extended Warranty through a company called Protected Life, sold through the Porsche dealership. My service manager said they used to not offer this because they had trouble finding one that could cover things well […]

The post Ask The Best And Brightest: Covering Your Rear (Engine Sportscar) With An Extended Warranty? appeared first on The Truth About Cars.

]]>
TTAC commentator stephada writes: Hello I drive a 2010 C4S, bought new, now with 42k miles and I am considering an Extended Warranty through a company called Protected Life, sold through the Porsche dealership. My service manager said they used to not offer this because they had trouble finding one that could cover things well […]

The post Ask The Best And Brightest: Covering Your Rear (Engine Sportscar) With An Extended Warranty? appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/ask-the-best-and-brightest-covering-your-rear-engine-sportscar-with-an-extended-warranty/feed/ 38
Chevy Volt: Ask the Men and Women Who Own Them http://www.thetruthaboutcars.com/2011/08/chevy-volt-ask-the-men-and-women-who-own-them/ http://www.thetruthaboutcars.com/2011/08/chevy-volt-ask-the-men-and-women-who-own-them/#comments Fri, 19 Aug 2011 18:06:15 +0000 http://www.thetruthaboutcars.com/?p=407853 Photos courtesy of Cars In Depth As part of the festivities surrounding the Woodward Dream Cruise, GM organized a parade down Woodward and back up again made up of 50 Chevy Volts driven to the event by their owners, at their own expense, from around the country. As far as car company promotional events go […]

The post Chevy Volt: Ask the Men and Women Who Own Them appeared first on The Truth About Cars.

]]>
Photos courtesy of Cars In Depth As part of the festivities surrounding the Woodward Dream Cruise, GM organized a parade down Woodward and back up again made up of 50 Chevy Volts driven to the event by their owners, at their own expense, from around the country. As far as car company promotional events go […]

The post Chevy Volt: Ask the Men and Women Who Own Them appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/chevy-volt-ask-the-men-and-women-who-own-them/feed/ 65
GM: Impala Suspension Problems Are “Old GM’s” Liability http://www.thetruthaboutcars.com/2011/08/gm-impala-suspension-problems-are-old-gms-liability/ http://www.thetruthaboutcars.com/2011/08/gm-impala-suspension-problems-are-old-gms-liability/#comments Thu, 18 Aug 2011 18:19:33 +0000 http://www.thetruthaboutcars.com/?p=407762 The Detroit News’s David Shepardson reports that GM has requested the dismissal of a lawsuit alleging rear-suspension problems on 2007-8 model-year Impalas, on the grounds that “New GM did not assume liability for old GM’s design choices, conduct or alleged breaches of liability under the warranty, and its terms expressly preclude money damages,” the response […]

The post GM: Impala Suspension Problems Are “Old GM’s” Liability appeared first on The Truth About Cars.

]]>
The Detroit News’s David Shepardson reports that GM has requested the dismissal of a lawsuit alleging rear-suspension problems on 2007-8 model-year Impalas, on the grounds that “New GM did not assume liability for old GM’s design choices, conduct or alleged breaches of liability under the warranty, and its terms expressly preclude money damages,” the response […]

The post GM: Impala Suspension Problems Are “Old GM’s” Liability appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/gm-impala-suspension-problems-are-old-gms-liability/feed/ 68
Survey Says: Chrysler Can’t Get No Consumer Satisfaction http://www.thetruthaboutcars.com/2011/08/survey-says-chrysler-cant-get-no-consumer-satisfaction/ http://www.thetruthaboutcars.com/2011/08/survey-says-chrysler-cant-get-no-consumer-satisfaction/#comments Tue, 16 Aug 2011 22:48:15 +0000 http://www.thetruthaboutcars.com/?p=407468 I’m sure this headline will get Mopar fans’ backs up, but it’s the cold-hard truth: the American Consumer Satisfaction Index rated the Chrysler brand lowest of all automotive brands, with Jeep and Dodge tied with Mazda for second-to-last place. And though the graph above shows historical scores, the latest rating is based on interviews with […]

The post Survey Says: Chrysler Can’t Get No Consumer Satisfaction appeared first on The Truth About Cars.

]]>
I’m sure this headline will get Mopar fans’ backs up, but it’s the cold-hard truth: the American Consumer Satisfaction Index rated the Chrysler brand lowest of all automotive brands, with Jeep and Dodge tied with Mazda for second-to-last place. And though the graph above shows historical scores, the latest rating is based on interviews with […]

The post Survey Says: Chrysler Can’t Get No Consumer Satisfaction appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/survey-says-chrysler-cant-get-no-consumer-satisfaction/feed/ 13
Consumer Alert: Beware Online Car-Selling Scams http://www.thetruthaboutcars.com/2011/08/consumer-alert-beware-online-car-selling-scams/ http://www.thetruthaboutcars.com/2011/08/consumer-alert-beware-online-car-selling-scams/#comments Tue, 16 Aug 2011 15:04:10 +0000 http://www.thetruthaboutcars.com/?p=407379 The International Crime Complaint Center (IC3) warns that Online vehicle shoppers are being victimized by fraudulent vehicle sales and false claims of vehicle protection (VPP) programs… Criminals also attempt to make their scams appear valid by misusing the names of reputable companies and programs. These criminals have no association with these companies and their schemes give […]

The post Consumer Alert: Beware Online Car-Selling Scams appeared first on The Truth About Cars.

]]>
The International Crime Complaint Center (IC3) warns that Online vehicle shoppers are being victimized by fraudulent vehicle sales and false claims of vehicle protection (VPP) programs… Criminals also attempt to make their scams appear valid by misusing the names of reputable companies and programs. These criminals have no association with these companies and their schemes give […]

The post Consumer Alert: Beware Online Car-Selling Scams appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/consumer-alert-beware-online-car-selling-scams/feed/ 12
Super Piston Slap: Cause It’s 9-8-7 On A… http://www.thetruthaboutcars.com/2011/08/super-piston-slap-cause-its-9-8-7-on-a/ http://www.thetruthaboutcars.com/2011/08/super-piston-slap-cause-its-9-8-7-on-a/#comments Thu, 11 Aug 2011 22:20:37 +0000 http://www.thetruthaboutcars.com/?p=406759 Jack writes: I’ve owned my (987) 2006 Porsche Cayman S for 48,000 of its 52,000 miles.  It’s been a completely enjoyable experience … up until five days ago. I had brought the car out to the track and was turning a few laps at a moderate level of speed.  The car was completely stock other […]

The post Super Piston Slap: Cause It’s 9-8-7 On A… appeared first on The Truth About Cars.

]]>
Jack writes: I’ve owned my (987) 2006 Porsche Cayman S for 48,000 of its 52,000 miles.  It’s been a completely enjoyable experience … up until five days ago. I had brought the car out to the track and was turning a few laps at a moderate level of speed.  The car was completely stock other […]

The post Super Piston Slap: Cause It’s 9-8-7 On A… appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/super-piston-slap-cause-its-9-8-7-on-a/feed/ 90
Mercedes Hit With Timing Chain Issues on 2004-2006 V6 and V8 Models http://www.thetruthaboutcars.com/2011/08/mercedes-hit-with-timing-chain-issues/ http://www.thetruthaboutcars.com/2011/08/mercedes-hit-with-timing-chain-issues/#comments Fri, 05 Aug 2011 19:05:18 +0000 http://www.thetruthaboutcars.com/?p=405932 Mercedes-Benz is currently trying to recapture the number one position in global luxury sales, but  a quality problem on its home turf in Germany seems to be undermining confidence in the brand. Autobild reports that the M272 V6 and M273 V8 engines used a sintered steel timing chain gear made of various materials starting in […]

The post Mercedes Hit With Timing Chain Issues on 2004-2006 V6 and V8 Models appeared first on The Truth About Cars.

]]>
Mercedes-Benz is currently trying to recapture the number one position in global luxury sales, but  a quality problem on its home turf in Germany seems to be undermining confidence in the brand. Autobild reports that the M272 V6 and M273 V8 engines used a sintered steel timing chain gear made of various materials starting in […]

The post Mercedes Hit With Timing Chain Issues on 2004-2006 V6 and V8 Models appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/08/mercedes-hit-with-timing-chain-issues/feed/ 29
Auto Dealers and Mechanics Top Consumer Concerns Of 2010 http://www.thetruthaboutcars.com/2011/07/auto-dealers-and-mechanics-top-consumer-concerns-of-2010/ http://www.thetruthaboutcars.com/2011/07/auto-dealers-and-mechanics-top-consumer-concerns-of-2010/#comments Thu, 28 Jul 2011 16:13:41 +0000 http://www.thetruthaboutcars.com/?p=404628 Auto dealers are often said to be the face of the industry… and if that’s the case, the Consumer Federation of America may have shed some insight into why so many Americans opposed a bailout of the industry. In a survey of 31 state, county and municipal consumer protection agencies from 18 states in 2010 […]

The post Auto Dealers and Mechanics Top Consumer Concerns Of 2010 appeared first on The Truth About Cars.

]]>
Auto dealers are often said to be the face of the industry… and if that’s the case, the Consumer Federation of America may have shed some insight into why so many Americans opposed a bailout of the industry. In a survey of 31 state, county and municipal consumer protection agencies from 18 states in 2010 […]

The post Auto Dealers and Mechanics Top Consumer Concerns Of 2010 appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2011/07/auto-dealers-and-mechanics-top-consumer-concerns-of-2010/feed/ 15