By on October 24, 2016

CarMax in Raleigh, Image: Ildar Sagdejev [GFDL or CC BY-SA 4.0-3.0-2.5-2.0-1.0]/Wikimedia Commons

When is a completed inspection report not a completed inspection report? When it’s issued by CarMax, a California appeals court has ruled.

The court found the country’s largest used vehicle retailer in violation of a state law requiring detailed inspection checklists for certified used vehicles, Automotive News reports. The ruling, which stems from a lawsuit filed by a customer who claimed CarMax sold him a “certified” lemon, shines light on the retailer’s dodgy vehicle inspection practices. (Read More…)

By on October 24, 2016


It was called The Automobile Information Disclosure Act of 1958 and it was sponsored by Almer Stillwell Monroney, the Senator from Oklahoma who preferred the colloquial nickname “Mike” and whose other legislative priority in 1958 was to create the FAA.

We owe Mike Monroney a lot. He was from that long-discredited and long-forgotten breed of old privileged men who believed there was such a thing as the public interest and that they had a genuine duty to act in that public interest. As with Rudolf Diesel, history has paid him the supreme compliment of omitting capitalization — it’s common for “monroney” to be used in correspondence or business as a mere noun denoting the window sticker in a new car.

We take the monroney for granted nowadays. There are few of us left alive who can remember the days when a car did not have its price and equipment fully and forthrightly glued to the inside of its rear passenger window. In fact, very few of us take the window sticker at all seriously. Everybody knows that in the modern car market the dealer invoice is the “real” sticker, unless you’re talking about a Ferrari or something where the MSRP is just a starting point for further discussions based on one’s history with the marque, the dealership, and/or Goldman Sachs. But the protection and information offered by that label in the window is real, it is meaningful, and it is absolutely critical to any remotely ethical business transaction between the dealer and the consumer. (Read More…)

By on July 8, 2016


A software fix designed to bring sidelined 2.0-liter diesel Volkswagen models into compliance just made the vehicle dirtier, a European consumer group claims.

According to Reuters, the Italian consumer group Altroconsumo tested an Audi Q5 that underwent Volkswagen’s technical fix, only to find that nitrous oxide emissions were 25 percent higher than before. (Read More…)

By on May 12, 2010

President Obama has weighed in on a crucial matter facing legislators attempting to overhaul America’s financial system: whether or not auto dealer finance should be subject to regulation by the new Consumer Protection Agency. Unsurprisingly, he has come down on the side of regulation, specifically echoing concerns voiced earlier by the Pentagon. The National Automobile Dealers Association has vowed to fight attempts to regulate dealer finance.

Statement by President Obama on Financial Reform
Throughout the debate on Wall Street reform, I have urged members of the Senate to fight the efforts of special interests and their lobbyists to weaken consumer protections.  An amendment that the Senate will soon consider would do exactly that, undermining strong consumer protections with a special loophole for auto dealer-lenders.  This amendment would carve out a special exemption for these lenders that would allow them to inflate rates, insert hidden fees into the fine print of paperwork, and include expensive add-ons that catch purchasers by surprise.  This amendment guts provisions that empower consumers with clear information that allows them to make the financial decisions that work best for them and simply encourages misleading sales tactics that hurt American consumers. Unfortunately, countless families – particularly military families – have been the target of these deceptive practices.

(Read More…)

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