1 Harrison, Lawrence E. and Huntington, Samuel P. eds. (2000) Culture Matters: How Values Shape Human Progress, Basic Books. The 9 traits used in this article are derived from 10 given in Harrison’s essay in the book, “Promoting Progressive Cultural Change” and the definition of culture comes from Huntington’s Foreword.
2 Takeuchi, Hirotaka, Emi Osono, and Norihiko Shimizu (2008) “The Contradictions that Drive Toyota’s Success” Harvard Business Review
3 For the Alberto-Culver story, see Bernick, Carol Lavin (2001) “When Your Culture Needs a Makeover” Harvard Business Review
4 http://s.wsj.net/public/resources/documents/BA_gm_memo.pdf. This is definitely worth a read.
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