By Robert Farago
October 24, 2008
Sr. Farago,
A candidate for Quote of the Day, perhaps. (If nothing else, its context may entertain you.)
“[W]e haven’t told our story very well. I’m not sure the public understands that Detroit is back. We’ve got some high-value, exciting products out there, but I’m not sure that the message has reached a majority of the American public.”
Bob Lutz (or Pete DeLorenzo) this summer? Nope: then GM prexy/COO Robert Stempel, quoted in the October 1989 issue of Car & Driver.
Le plus ça change, le plus c’est la même chose.
-argentla
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POWERED
October 24th, 2008 at 4:05 pm
That’s been GM’s mantra ever since; blame the customer first and foremost.
October 24th, 2008 at 4:31 pm
Minor language correction: “plus ca change, plus c’est la même chose”. Drop the “le”.
October 24th, 2008 at 4:49 pm
AKM :
Merci beaucoup.
October 24th, 2008 at 5:11 pm
GM — Une compagnie distinguée affligée avec les clients stupides
October 24th, 2008 at 5:12 pm
See. I TOLD you that the shortsightednesses of GM, as well as their “blame everyone but us” attitude stemmed from the Roger Smith era.
October 24th, 2008 at 7:00 pm
GM has been saying the same thing for the past 3 decades. Even if you believe that their product is good now, it doesn’t matter because they suffer from boy-who-cried-wolf syndrome. Their blew their credibility years ago, and now no one is listening.
October 24th, 2008 at 11:05 pm
Cicero little correction
Une compagnie distinguée affligée de clients stupides
Keep the french coming though ;-)