Category: Dealer News

By on June 19, 2016

2015 BMW i3 Range Extender, Image: © 2015 Alex L. Dykes/The Truth About Cars

Have you been considering a new BMW but only have enough coin to buy one of Bavaria’s finest? At least one BMW dealer in the U.S. might have a solution.

If you don’t mind buying a new BMW that’s been languishing on the lot for a year, Century West BMW will throw in a lease on a BMW i3 on the house.

Read More >

By on June 11, 2016

Roush Mustang Blue

You remember Lebanon Ford — the suburban Cincinnati Roush Performance dealer that suddenly began offering the country’s greatest performance bargain early last month?

Well, its 727-horsepower supercharged Mustang GTs are now flying off the lot (at the insanely low price of $39,995), and the once-sleepy Ohio dealer has become a nationwide performance mecca, Automotive News writes. Read More >

By on June 6, 2016

2015-escalade-exterior-masthead-family-960x540

It’s D-Day, so what better time to dish details on Cadillac’s secretive Project Pinnacle?

The luxury automaker plans to completely revamp how its dealers interact with customers — a strategy that even changes how its salespeople dress, according to a draft document obtained by Automotive News.

Under Project Pinnacle — the brainchild of brand president Johan de Nysschen — U.S. dealers will be grouped into five tiers based on expected sales. When the operation kicks off on October 1, car shoppers can expect a higher-end experience at their local Caddy dealership. Get ready to be coddled. Read More >

By on June 4, 2016

press03-model-x-front-three-quarter-with-doors-open

Tesla Model X owners might want to double check their insurance coverage before hitting those rural highways in search of ecologically sensitive adventure.

Now that the electric SUV is rolling out of Fremont in bigger numbers, owners are starting to experience the normal headaches that come with vehicle ownership. One nagging issue owners are discovering is the cost of replacing the acres and acres of glass that make up the vehicle’s panoramic windshield. (Which happens to be the biggest in the industry.) Read More >

By on June 2, 2016

2016 chevrolet impala

Summer’s here, and it’s never been a better time to please, please buy one of our cars, General Motors wants buyers to know.

The automaker plans to roll out a host of incentives during the month of June, Automotive News reports, to make up for a month that saw combined sales at all of its divisions sink 18 percent year-over-year. Read More >

By on June 2, 2016

2016 Toyota RAV4

If you want the best chances of being treated right as a new car buyer, head over to a Toyota or Mercedes-Benz dealer, a new report says.

Temkin Group, a customer experience research and consulting firm, ranked 294 companies, including 20 auto dealers, based on satisfaction surveys from 10,000 Americans. While Toyota took the top spot with a 66 percent rating, the report holds bad news for many automakers, and the industry as a whole. Read More >

By on May 27, 2016

Malibu Eco rear quarter

After an investigation by the National Highway Traffic Safety Administration, an Arizona dealership promised it won’t sell recalled vehicles sans repair.

Sands Chevrolet LLC of Phoenix agreed to pay a $40,000 civil penalty and will shore up its sales procedure in the wake of the probe. The dealer will now check all vehicles for outstanding recalls before delivery and whenever a vehicle is brought in for repair. Read More >

By on May 26, 2016

2013 Buick Verano Turbo, Exterior, Front, Picture Courtsy of Alex L. Dykes

It’s official. The little sedan that carried the entry-level luxury flag for Buick has fallen in battle.

Its assailant? The crossover, and changing consumer preferences.

General Motors sent a memo to Canadian dealers today stating the compact Verano sedan will cease production at the Orion Assembly plant in Michigan on Oct. 2016, according to a report in The Globe and Mail.

Read More >

By on May 20, 2016

pumping gas

Owners of full-size 2016 General Motors crossovers will get a welcome present in the mail to make up for the automaker’s window sticker snafu.

About 135,000 retail customers will receive debit cards worth between $450 and $1,500, Automotive News reports, making GM square with owners of affected Buick Enclave, Chevrolet Traverse and GMC Acadia models. Read More >

By on May 19, 2016

2016 Buick Enclave

On the heels of a stop sale order and subsequent rush to reprint Monroney stickers with correct EPA fuel economy ratings, General Motors is working on a plan to compensate buyers of the 2016 Chevrolet Traverse, GMC Acadia and Buick Enclave.

Seeking to smooth any ruffled feathers, GM expects to announce a plan to dealers and customers within the next seven days, according to Automotive News.

That assurance isn’t enough to placate some owners of the full-size crossover, as GM was slapped with a prospective class-action lawsuit on Tuesday. Read More >

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