The Truth About Cars » Dealer News http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Wed, 01 Apr 2015 22:52:08 +0000 en-US hourly 1 http://wordpress.org/?v=4.0.1 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars » Dealer News http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com/category/news-blog/dealer-news/ NHTSA To Gain Broader Powers Upon Transportation Bill Approval http://www.thetruthaboutcars.com/2015/03/nhtsa-gain-broader-powers-upon-transportation-bill-approval/ http://www.thetruthaboutcars.com/2015/03/nhtsa-gain-broader-powers-upon-transportation-bill-approval/#comments Tue, 31 Mar 2015 12:00:09 +0000 http://www.thetruthaboutcars.com/?p=1033457 A transportation bill sent to Congress Monday would grant the NHTSA the authority to stop automakers from selling vehicles with dangerous safety problems. Automotive News reports the bill — the $478-billion, six-year Grow America Act penned by U.S. Transportation Secretary Anthony Foxx — would give the agency “imminent hazard authority” to ground vehicles “in cases […]

The post NHTSA To Gain Broader Powers Upon Transportation Bill Approval appeared first on The Truth About Cars.

]]>
NHTSA-logo-large

A transportation bill sent to Congress Monday would grant the NHTSA the authority to stop automakers from selling vehicles with dangerous safety problems.

Automotive News reports the bill — the $478-billion, six-year Grow America Act penned by U.S. Transportation Secretary Anthony Foxx — would give the agency “imminent hazard authority” to ground vehicles “in cases where there is an imminent risk of injury or death,” which would be used before a determining a problem exists, and without input from the affected automaker or supplier.

The bill also triples the funding and doubles the staffing for the NHTSA, increases the fine it can levy from $35 million to $300 million; introduces a pilot program to improve the recall process on the owner’s end; requires dealers to check for recalls every time a vehicle comes in for servicing; and mandates that all used and rental vehicles with open recalls to be repaired before sale or rental.

The post NHTSA To Gain Broader Powers Upon Transportation Bill Approval appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/nhtsa-gain-broader-powers-upon-transportation-bill-approval/feed/ 13
Edmunds: Millennials Savvier Car Shoppers Via Mobile Technology http://www.thetruthaboutcars.com/2015/03/edmunds-millennials-savvier-car-shoppers-via-mobile-technology/ http://www.thetruthaboutcars.com/2015/03/edmunds-millennials-savvier-car-shoppers-via-mobile-technology/#comments Mon, 30 Mar 2015 13:00:16 +0000 http://www.thetruthaboutcars.com/?p=1032593 According to a study, Millennials not only prefer to shop for cars via mobile devices, but also at the dealership. Per Edmunds, who commissioned the study earlier this year, 73 percent of Millennials aged 18 to 34 proclaim to be more knowledgeable about the car-buying process than their parents, while over half “actively advise their […]

The post Edmunds: Millennials Savvier Car Shoppers Via Mobile Technology appeared first on The Truth About Cars.

]]>
Millennials In The Back Of A Subaru BRAT

According to a study, Millennials not only prefer to shop for cars via mobile devices, but also at the dealership.

Per Edmunds, who commissioned the study earlier this year, 73 percent of Millennials aged 18 to 34 proclaim to be more knowledgeable about the car-buying process than their parents, while over half “actively advise their friends and family” on the process, compared to 37 percent of older Americans.

The study says this is due to the generation’s profieciency with mobile devices in researching the vehicles of their choice prior to purchase, from reading reviews and researching prices, to tracking down models for sale. Eighty percent of Millennials were found to have used such tactics for at least one shopping task.

Meanwhile, 64 percent stated they “valued the in-dealership experience” of face-to-face interaction with dealers, and 96 percent said that it was important to test-drive a vehicle before purchase. Purchases skew towards the used market, where 78 percent of Millennials go for their purchases, 72 percent have considered EVs or hybrids, and 66 percent hope to one day own a car that does all the driving for them.

Regarding technology, while smartphone integration and Wi-Fi are important, such features rank behind price, fuel economy and performance.

The study consisted of two surveys conducted in January and March of 2015, with 1,500 and 1,000 adults between 18 and 34 years of age who made a vehicle purchase within the previous three months polled.

The post Edmunds: Millennials Savvier Car Shoppers Via Mobile Technology appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/edmunds-millennials-savvier-car-shoppers-via-mobile-technology/feed/ 37
Tesla Remedying Sales, Range Anxiety Woes In China http://www.thetruthaboutcars.com/2015/03/tesla-remedying-sales-range-anxiety-woes-china/ http://www.thetruthaboutcars.com/2015/03/tesla-remedying-sales-range-anxiety-woes-china/#comments Mon, 30 Mar 2015 12:00:34 +0000 http://www.thetruthaboutcars.com/?p=1032577 Tesla hasn’t had the best time in China as of late, a situation the automaker is looking to remedy as quickly as possible. Bloomberg reports Tesla’s Q4 2014 sales were “unexpectedly weak,” according to CEO Elon Musk. Musk went on to place the blame on the Chinese market sales force, who he deemed not only […]

The post Tesla Remedying Sales, Range Anxiety Woes In China appeared first on The Truth About Cars.

]]>
tesla-china-charger-620x350

Tesla hasn’t had the best time in China as of late, a situation the automaker is looking to remedy as quickly as possible.

Bloomberg reports Tesla’s Q4 2014 sales were “unexpectedly weak,” according to CEO Elon Musk. Musk went on to place the blame on the Chinese market sales force, who he deemed not only inept, but discouraged would-be owners by warning of the difficulties of charging electric vehicles in China. Speculators who ordered — but never purchased — vehicles, range anxiety among consumers, and Tesla’s misreading of the market also contributed to the automaker’s woes in the market.

Since then, Tesla has made some strides into rectifying the situation. In one example, new “executive rear seats” — a $2,000 option wrapped in leather and equipped with two zone heaters — were made available as a result of learning that rich Chinese customers prefer to be chauffeured over taking the wheel themselves. The option arrived as quick as it had due to the automaker’s direct-sales model, according to China sales training chief Dan Hsu.

Other actions meant to bolster Tesla’s standing in the market include: lobbying cities to order vehicles, then adding them to programs meant to bring consumers into EVs and PHEVs, side-stepping the lottery/auction process prevalent in China; providing and installing home-charging systems in consumer’s homes for free; introducing more “destination chargers” alongside its Supercharger network — over 1,000 are online so far; and mobile charging connectors for the times when an owner needs to charge no matter where they are.

The post Tesla Remedying Sales, Range Anxiety Woes In China appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/tesla-remedying-sales-range-anxiety-woes-china/feed/ 9
Compact SUVs Gain Popularity At Expense Of Midsize, Compact Cars http://www.thetruthaboutcars.com/2015/03/compact-suvs-gain-popularity-expense-midsize-compact-cars/ http://www.thetruthaboutcars.com/2015/03/compact-suvs-gain-popularity-expense-midsize-compact-cars/#comments Fri, 27 Mar 2015 14:00:12 +0000 http://www.thetruthaboutcars.com/?p=1030297 While compact SUVs are doing well in the showroom, their success comes at the expense of midsize and compact car sales. In a report from Edmunds, 63 percent of compact SUV owners traded a midsize SUV, compact car or midsize sedan for a compact SUV like the Honda CR-V, Ford Escape and Nissan Rogue. Fourteen […]

The post Compact SUVs Gain Popularity At Expense Of Midsize, Compact Cars appeared first on The Truth About Cars.

]]>
2015 Honda CR-V Exterior.CR2

While compact SUVs are doing well in the showroom, their success comes at the expense of midsize and compact car sales.

In a report from Edmunds, 63 percent of compact SUV owners traded a midsize SUV, compact car or midsize sedan for a compact SUV like the Honda CR-V, Ford Escape and Nissan Rogue. Fourteen percent, meanwhile, traded like for like.

Either way, both groups have their reasons for choosing models from this segment:

Compact SUV popularity is truly a product story. They are a desirable size, but concede very little in efficiency and are comparably priced with models in other popular segments. They combine aspects of the market’s best-selling and pragmatic segments — establishing a new middle.

The report says that transaction prices for compact SUVs are on par with midsize sedans, averaging $26,420 compared to the latter’s $25,887 average. It adds that the popular segment is having an effect on dealer inventories as well, as midsize and compact cars take the longest to leave the lot; the aforementioned Rogue has 36 days-to-turn, while the Sentra takes 85 days to do the same.

The post Compact SUVs Gain Popularity At Expense Of Midsize, Compact Cars appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/compact-suvs-gain-popularity-expense-midsize-compact-cars/feed/ 30
Operation Ruse Control Brings The Hammer Down On Deceptive Dealer Practices http://www.thetruthaboutcars.com/2015/03/operation-ruse-control-brings-hammer-deceptive-dealer-practices/ http://www.thetruthaboutcars.com/2015/03/operation-ruse-control-brings-hammer-deceptive-dealer-practices/#comments Fri, 27 Mar 2015 11:00:40 +0000 http://www.thetruthaboutcars.com/?p=1030209 The Federal Trade Commission announced Thursday its results from Operation Ruse Control, a collection of investigations over deceptive dealer practices. The FTC-led campaign involved 32 law enforcement agencies in the United States and Canada, resulting in 252 enforcement actions (187 in the U.S., 65 in Ontario and British Columbia), six of them involving monetary judgements […]

The post Operation Ruse Control Brings The Hammer Down On Deceptive Dealer Practices appeared first on The Truth About Cars.

]]>
Cory Fairbanks Mazda Dealership

The Federal Trade Commission announced Thursday its results from Operation Ruse Control, a collection of investigations over deceptive dealer practices.

The FTC-led campaign involved 32 law enforcement agencies in the United States and Canada, resulting in 252 enforcement actions (187 in the U.S., 65 in Ontario and British Columbia), six of them involving monetary judgements of over $2.6 million.

Two of those cases involved vehicle purchase add-ons, defined by the agency as “the practice of a dealer or other third party adding to the vehicle sales, lease, or finance agreement charges for other products or services.” In both, National Payment Network made promises to save consumers money, but the associated fees were too high to deliver on the promise. NPN agreed to refund $1.5 million and waive $949,000 in fees, while partner New Jersey-based dealership network Matt Blatt — the latter having received commissions for each of the 1,000 consumers it enrolled into NPN’s scheme — will pay $184,000 in fines to the FTC.

Three cases involving deceptive advertising on the part of Cory Fairbanks Mazda of Longwood, Fla., Jim Burke Nissan of Birmingham, Ala. and Ross Nissan of El Monte, Calif. led to all three from “misrepresenting the purchase cost or any other material fact about the price, sale, financing or leasing of a vehicle,” with the former two also barred from “representing that a discount, rebate, bonus, incentive or price is available unless it is available to all consumers or all qualifications and restrictions are clearly and conspicuously disclosed.”

The last of the six involves a lawsuit against Florida-based Regency Financial Services. The company is alleged to have charged consumers upfront for auto loan modifications, only to deliver nothing in exchange. The FTC is seeking a permanent injunction to stop RFS’ practices, as well as to refund deceived consumers.

The post Operation Ruse Control Brings The Hammer Down On Deceptive Dealer Practices appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/operation-ruse-control-brings-hammer-deceptive-dealer-practices/feed/ 53
Takata Recall Sees More Rapid Response In Japan Than US http://www.thetruthaboutcars.com/2015/03/takata-recall-sees-rapid-response-japan-us/ http://www.thetruthaboutcars.com/2015/03/takata-recall-sees-rapid-response-japan-us/#comments Mon, 23 Mar 2015 11:00:29 +0000 http://www.thetruthaboutcars.com/?p=1027417 While consumers, dealers and automakers in the United States are waiting for replacement airbags from Takata, recalls in Japan are being fulfilled faster. Automotive News reports out of 3.05 million vehicles under recall in the supplier’s home market due to its airbags — linked to five fatalities and several injuries as a result of catastrophic […]

The post Takata Recall Sees More Rapid Response In Japan Than US appeared first on The Truth About Cars.

]]>
Takata information steering wheel + airbag combo

While consumers, dealers and automakers in the United States are waiting for replacement airbags from Takata, recalls in Japan are being fulfilled faster.

Automotive News reports out of 3.05 million vehicles under recall in the supplier’s home market due to its airbags — linked to five fatalities and several injuries as a result of catastrophic failure — 2.13 million — 70 percent — have been repaired through the end of February 2015.

Meanwhile, out of the 17 million vehicles in the U.S. under recall for the same issue, less than 2 million — 12 percent — were repaired through late February.

The stark differences between the two countries are the result of how Japan’s authorities and consumers deal with recalls compared to those in the U.S. In the former, consumers respond well to recalls, and few keep vehicles for as long as those in the latter do. Further, tighter safety and emission inspections not only help keep vehicle records up to date, but can serve to warn consumers of potential problems. Finally, the used car market isn’t as robust as it is in the U.S., making it easier for automakers to contact owners in case of a recall, as cars don’t change owners as often.

The post Takata Recall Sees More Rapid Response In Japan Than US appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/takata-recall-sees-rapid-response-japan-us/feed/ 2
Report: ‘Hundreds’ Of Recalled New Vehicles Sold Without Prior Repairs http://www.thetruthaboutcars.com/2015/03/report-hundreds-recalled-new-vehicles-sold-without-prior-repairs/ http://www.thetruthaboutcars.com/2015/03/report-hundreds-recalled-new-vehicles-sold-without-prior-repairs/#comments Fri, 20 Mar 2015 13:00:41 +0000 http://www.thetruthaboutcars.com/?p=1025769 In an investigative segment on ABC’s “Good Morning America” Thursday, ABC News purchased a vehicle under recall from a dealer who had not repaired it. Automotive News reports the vehicle, a 2014 Chevrolet Silverado, was purchased by an undercover producer from Hawthorne Chevrolet in Hawthorne, N.J. The truck was under recall for a potential risk […]

The post Report: ‘Hundreds’ Of Recalled New Vehicles Sold Without Prior Repairs appeared first on The Truth About Cars.

]]>
2014 Chevrolet Silverado Crew Cab Z71

In an investigative segment on ABC’s “Good Morning America” Thursday, ABC News purchased a vehicle under recall from a dealer who had not repaired it.

Automotive News reports the vehicle, a 2014 Chevrolet Silverado, was purchased by an undercover producer from Hawthorne Chevrolet in Hawthorne, N.J. The truck was under recall for a potential risk of rolling away while the transmission was in neutral, as well as the possibility for the transfer case to switch to neutral while being driven, leading to loss of power and an increased crash risk.

The recall, issued in June 2014, affected 467,000 2014 and 2015 Chevrolet and GMC Silverados, Suburbans, Tahoes, Sierras, Yukons and Yukon XLs. Per General Motors, 86 percent of the trucks and SUVs — 402,000 units — have been repaired thus far. The Silverado purchased by ABC News was not among them, however, in violation of federal law that requires dealerships to repair vehicles with a safety defect, including those under recall, prior to delivery.

GM representative Alan Adler said his employer spoke with Hawthorne after the segment aired, stating that no disciplinary action is planned. Adler added that while the incident occurred at a Chevrolet dealership with a GM product, such incidents aren’t exclusive to the automaker. ABC confirmed this in its report, having found “hundreds” of new cars from various manufacturers in New York and New Jersey that were under recall, but were not repaired prior to sale.

The post Report: ‘Hundreds’ Of Recalled New Vehicles Sold Without Prior Repairs appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/report-hundreds-recalled-new-vehicles-sold-without-prior-repairs/feed/ 14
Dodge Restricting New Hellcat Orders Until Older Orders Are Fulfilled http://www.thetruthaboutcars.com/2015/03/dodge-restricting-new-hellcat-orders-older-orders-fulfilled/ http://www.thetruthaboutcars.com/2015/03/dodge-restricting-new-hellcat-orders-older-orders-fulfilled/#comments Mon, 16 Mar 2015 13:00:58 +0000 http://www.thetruthaboutcars.com/?p=1023097 Clamoring for a Dodge Challenger or Charger Hellcat? You’ll have to take a number to order one, as the brand is restricting new orders until it catches up. MotorAuthority reports the brand is doing this because so many customers want to throw down behind the wheel of the 707-horsepower, $60,000-plus boulevard bombers. Per a representative: […]

The post Dodge Restricting New Hellcat Orders Until Older Orders Are Fulfilled appeared first on The Truth About Cars.

]]>
2015 Dodge Charger SRT Hellcat

Clamoring for a Dodge Challenger or Charger Hellcat? You’ll have to take a number to order one, as the brand is restricting new orders until it catches up.

MotorAuthority reports the brand is doing this because so many customers want to throw down behind the wheel of the 707-horsepower, $60,000-plus boulevard bombers. Per a representative:

Due to unprecedented demand for the 2015 Dodge Charger and Challenger SRT Hellcats, we are temporarily restricting orders while we validate current orders that are in the system.

As of now, over 9,000 orders have been placed for the Hellcats; over 2,200 have been delivered thus far.

The post Dodge Restricting New Hellcat Orders Until Older Orders Are Fulfilled appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/dodge-restricting-new-hellcat-orders-older-orders-fulfilled/feed/ 45
General Motors Cutting Back 100K-Mile Powertrain Warranty http://www.thetruthaboutcars.com/2015/03/general-motors-cutting-back-100k-mile-powertrain-warranty/ http://www.thetruthaboutcars.com/2015/03/general-motors-cutting-back-100k-mile-powertrain-warranty/#comments Fri, 13 Mar 2015 12:00:25 +0000 http://www.thetruthaboutcars.com/?p=1021025 Due to lack of interest, General Motors is cutting back its 100,000-mile/five-year powertrain warranty for 2016 Chevrolet and GMC models. Automotive News reports the new warranty will cover the powertrain for up to five years or 60,000 miles, with courtesy transportation and roadside assistance still available for the period. The new standard matches those of […]

The post General Motors Cutting Back 100K-Mile Powertrain Warranty appeared first on The Truth About Cars.

]]>
Silverado-Custom-Sport-4

Due to lack of interest, General Motors is cutting back its 100,000-mile/five-year powertrain warranty for 2016 Chevrolet and GMC models.

Automotive News reports the new warranty will cover the powertrain for up to five years or 60,000 miles, with courtesy transportation and roadside assistance still available for the period. The new standard matches those of Toyota, Ford and Honda. The coverage’s two-year free maintenance scheme will also be cut from four free visits for oil changes, tire rotations et al to just two.

Though the original extended warranty was meant to give consumers more confidence in GM products when first introduced for the 2007 model year, the memo sent out to dealers this week stated the following:

Through research, we have determined that when purchasing a new vehicle, included maintenance and warranty rank low on the list of reasons why consumers consider a particular brand over another. As a result, we have benchmarked our competitors, reviewed our current offerings and have concluded the following modifications to align closely with our customers’ needs and expectations.

Only the Chevrolet Volt will retain the 100,000-mile powertrain warranty for its battery pack and drive unit; Buick’s and Cadillac’s six-year/70,000 warranty will remain unchanged, as well.

The post General Motors Cutting Back 100K-Mile Powertrain Warranty appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/03/general-motors-cutting-back-100k-mile-powertrain-warranty/feed/ 59
General Motors Cutting Production To Relieve Inventory Glut http://www.thetruthaboutcars.com/2015/02/general-motors-cutting-production-relieve-inventory-glut/ http://www.thetruthaboutcars.com/2015/02/general-motors-cutting-production-relieve-inventory-glut/#comments Thu, 26 Feb 2015 15:00:54 +0000 http://www.thetruthaboutcars.com/?p=1008274 Facing growing dealer inventories, General Motors is cutting back production at two of its plants to adjust supply and demand. Automotive News reports Orion Assembly in Detroit and the Flex line at Oshawa Car Assembly in Oshawa, Canada will be idled in March and April, respectively, each plant to idle for four days. Orion is […]

The post General Motors Cutting Production To Relieve Inventory Glut appeared first on The Truth About Cars.

]]>
2015-buick-verano-model-overview-exterior-938x528-splash-guards_2

Facing growing dealer inventories, General Motors is cutting back production at two of its plants to adjust supply and demand.

Automotive News reports Orion Assembly in Detroit and the Flex line at Oshawa Car Assembly in Oshawa, Canada will be idled in March and April, respectively, each plant to idle for four days. Orion is responsible for the Chevrolet Sonic and Buick Verano, while the Flex line handles the Chevrolet Camaro and Impala, Buick Regal, and Cadillac XTS.

The reduction in production comes amid consumer demand for trucks and crossovers over said vehicles, of which the Sonic and Regal hold the highest inventory levels at 216 and 213 days as of February 1, 2015. The Sonic’s inventory level is the highest since the subcompact’s August 2011 debut, while the Regal jumped to its level from just 96 days back on January 1.

The post General Motors Cutting Production To Relieve Inventory Glut appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/general-motors-cutting-production-relieve-inventory-glut/feed/ 86
Study: US Auto Sales To Rise Through 2017, Modestly Decline Through 2020 http://www.thetruthaboutcars.com/2015/02/study-us-auto-sales-rise-2017-modestly-decline-2020/ http://www.thetruthaboutcars.com/2015/02/study-us-auto-sales-rise-2017-modestly-decline-2020/#comments Mon, 23 Feb 2015 16:00:09 +0000 http://www.thetruthaboutcars.com/?p=1006458 Happy days are back again for automakers selling to the United States, with auto sales projected to rise through 2017 before dipping slightly through 2020. According to The Detroit Bureau, a study by AutoPacific found that consumers bought 16.4 million vehicles in 2014, a 6 percent increase over 2013. Further, the group predicts 2015 sales […]

The post Study: US Auto Sales To Rise Through 2017, Modestly Decline Through 2020 appeared first on The Truth About Cars.

]]>
Bill Colwell Ford Dealership

Happy days are back again for automakers selling to the United States, with auto sales projected to rise through 2017 before dipping slightly through 2020.

According to The Detroit Bureau, a study by AutoPacific found that consumers bought 16.4 million vehicles in 2014, a 6 percent increase over 2013. Further, the group predicts 2015 sales will hit 17 million, peaking at 17.24 million in 2017.

Per AutoPacific industry analysis vice president Ed Kim, the boom is fueled by both “continued increases in truck and SUV sales,” and the rapid growth of compact crossover sales among mainstream and premium brands. Combined, such sales would make up 55 percent of the overall U.S. market this year.

As for the aforementioned downturn beginning in 2018 and going forward through 2020, Kim cites rises in interest rates, Millennials waiting to purchase their first vehicle, and extended loan terms as factors in the upcoming decline. He adds that despite this, sales are likely to bottom-out at 16.8 million by the start of the next decade, 60 percent better than the 10.4 million vehicles sold in 2009 during the early days of the Great Recession.

The post Study: US Auto Sales To Rise Through 2017, Modestly Decline Through 2020 appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/study-us-auto-sales-rise-2017-modestly-decline-2020/feed/ 16
NHTSA To Congress: Pull Recalled Used, Rental Vehicles Off The Road http://www.thetruthaboutcars.com/2015/02/nhtsa-congress-pull-recalled-used-rental-vehicles-off-road/ http://www.thetruthaboutcars.com/2015/02/nhtsa-congress-pull-recalled-used-rental-vehicles-off-road/#comments Mon, 23 Feb 2015 13:00:53 +0000 http://www.thetruthaboutcars.com/?p=1006322 The next vehicle the TTAC Zaibatsu or the B&B rent could be safer if Congress heeds the call of the National Highway Traffic Safety Administration. AutoGuide reports the NHTSA is calling upon Congress to pass legislation that would bar rental companies and used-car dealerships from renting or selling any vehicle under recall without first being […]

The post NHTSA To Congress: Pull Recalled Used, Rental Vehicles Off The Road appeared first on The Truth About Cars.

]]>
Rental Car Corridor - SeaTac International Airport

The next vehicle the TTAC Zaibatsu or the B&B rent could be safer if Congress heeds the call of the National Highway Traffic Safety Administration.

AutoGuide reports the NHTSA is calling upon Congress to pass legislation that would bar rental companies and used-car dealerships from renting or selling any vehicle under recall without first being repaired; current legislation only asks of such things for new vehicles prior to sale.

Transportation Secretary Anthony Foxx said that “requiring rental car agencies and used car dealers to fix defective vehicles before renting is a common-sense solution” that would improve road safety. Foxx adds that Congress should follow the lead of both safety advocates and the rental-car industry in taking a stand on the issue.

The post NHTSA To Congress: Pull Recalled Used, Rental Vehicles Off The Road appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/nhtsa-congress-pull-recalled-used-rental-vehicles-off-road/feed/ 12
Tesla Pushing For Direct Sales In Texas, Dealers Wanting A Shot To Sell http://www.thetruthaboutcars.com/2015/02/tesla-pushing-direct-sales-texas-dealers-wanting-shot-sell/ http://www.thetruthaboutcars.com/2015/02/tesla-pushing-direct-sales-texas-dealers-wanting-shot-sell/#comments Thu, 19 Feb 2015 15:00:40 +0000 http://www.thetruthaboutcars.com/?p=1004082 As Tesla gears up to tackle Texas’ direct-sales ban during the state’s 2015 legislative session, dealers are begging for a shot to sell the automaker’s EVs. The Texas Tribune reports several Texas dealerships have approached Tesla about selling its wares, claiming they would take on the risk of selling a niche premium EV if given […]

The post Tesla Pushing For Direct Sales In Texas, Dealers Wanting A Shot To Sell appeared first on The Truth About Cars.

]]>
NB_23Tesla2.jpg

As Tesla gears up to tackle Texas’ direct-sales ban during the state’s 2015 legislative session, dealers are begging for a shot to sell the automaker’s EVs.

The Texas Tribune reports several Texas dealerships have approached Tesla about selling its wares, claiming they would take on the risk of selling a niche premium EV if given the chance. According to Texas Automobile Dealers Association president Bill Wolters, those dealers were rebuffed:

This is such a unique situation in which Elon Musk doesn’t want to have competition from other makes.

Currently, Tesla has galleries in Austin, Dallas and Houston, where customers can see the Model S, but cannot buy the car directly from the gallery, turning to the company’s website to complete the process as a result.

While dealers believe the direct-sales ban gives consumers a chance to buy the car they want anywhere within Texas — instead of having to drive to a few select cities where automakers would focus their efforts if given the opportunity — Tesla says the ban threatens to undermine its success in the state. CEO Elon Musk adds that franchise dealers would ultimately fail in selling his company’s EVs, citing the traditional model’s main source of revenue — maintenance — as where the struggle would occur.

Meanwhile, Tesla is spending between $625,000 and $1.18 million on 21 lobbyists to persuade lawmakers in Austin to consider legislation that would allow for direct sales. No bills have come up regarding the issue thus far this session, through Rep. Eddie Rodriguez of Austin is working on a proposal that would grant the automaker and other EV-only manufacturers the right to sell directly to Texas consumers; a similar proposal by Rodriguez was rejected last year.

The post Tesla Pushing For Direct Sales In Texas, Dealers Wanting A Shot To Sell appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/tesla-pushing-direct-sales-texas-dealers-wanting-shot-sell/feed/ 54
More Consumers Turning To Technology For Vehicle Purchases http://www.thetruthaboutcars.com/2015/02/consumers-turning-technology-vehicle-purchases/ http://www.thetruthaboutcars.com/2015/02/consumers-turning-technology-vehicle-purchases/#comments Fri, 06 Feb 2015 12:00:45 +0000 http://www.thetruthaboutcars.com/?p=994202 While visiting a dealership is de rigueur for most, an increasing number of consumers are turning to technology to buy their cars. Detroit Free Press reports that consumers visit 1.6 dealerships on average prior to purchasing a vehicle — down from an average of five 10 years prior — four out of five compare prices […]

The post More Consumers Turning To Technology For Vehicle Purchases appeared first on The Truth About Cars.

]]>
car-shopping-smartphone-620x310

While visiting a dealership is de rigueur for most, an increasing number of consumers are turning to technology to buy their cars.

Detroit Free Press reports that consumers visit 1.6 dealerships on average prior to purchasing a vehicle — down from an average of five 10 years prior — four out of five compare prices and vehicles from an average of 10 dealerships through sites like eBay Motors, Edmunds and TrueCar, and half of millennials purchased their vehicles from their smartphone or tablet.

The challenge for those who conduct their car-dealing business online is to convince more traditional dealers that technology is a tool for increasing sales, not a new competitor out to steal sales. Ebay Motors general manager Bryan Murphy considers his site a sales channel and “not a retailer,” citing scale as the main selling point; dealers can connect with 155 million eBay customers around the world through eBay Motors.

Dealers, as well as automakers and lenders, would also be able to make financial offers tailored to a consumer’s given economic history, zip code, insurance, and other factors that may not be relevant to buying a car, thanks to data mining and other information-gathering tools.

The post More Consumers Turning To Technology For Vehicle Purchases appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/consumers-turning-technology-vehicle-purchases/feed/ 82
General Motors Undercuts Competition With Lower Starting Prices http://www.thetruthaboutcars.com/2015/02/general-motors-undercuts-competition-lower-starting-prices/ http://www.thetruthaboutcars.com/2015/02/general-motors-undercuts-competition-lower-starting-prices/#comments Mon, 02 Feb 2015 13:00:27 +0000 http://www.thetruthaboutcars.com/?p=992402 Looking for a new Cruze, LaCrosse or Terrain? You might have a bit more money left thanks to some undercutting by General Motors. CarsDirect reports GM has dropped the base MSRP on a handful of models by as much as $2,750. As a result, some of those models are lower in price than their competitors. […]

The post General Motors Undercuts Competition With Lower Starting Prices appeared first on The Truth About Cars.

]]>
2015 Chevrolet Cruze

Looking for a new Cruze, LaCrosse or Terrain? You might have a bit more money left thanks to some undercutting by General Motors.

CarsDirect reports GM has dropped the base MSRP on a handful of models by as much as $2,750. As a result, some of those models are lower in price than their competitors. The aforementioned GMC Terrain gained the greatest undercut, falling $4,030 under the Ford Edge with the crossover’s new base of $24,070.

However, to be able to undercut the competition without removing key features, GM has sliced dealer margins on the cheapest trims, such as the Terrain SL, Buick LaCrosse 1SV, and the newly introduced Chevrolet Cruze L. Profit margins on such vehicles being as thin as they are already — the difference between MSRP and invoice on the Cruze LS is $600, but only $81 on the L — the economy models may see or are seeing now incentive inclusions.

The post General Motors Undercuts Competition With Lower Starting Prices appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/02/general-motors-undercuts-competition-lower-starting-prices/feed/ 22
Cadillac Gaining 700 Boutiques To Augment Flagship Stores http://www.thetruthaboutcars.com/2015/01/cadillac-gaining-700-boutiques-augment-flagship-stores/ http://www.thetruthaboutcars.com/2015/01/cadillac-gaining-700-boutiques-augment-flagship-stores/#comments Fri, 23 Jan 2015 11:00:22 +0000 http://www.thetruthaboutcars.com/?p=987730 Want to go boutiquing for your next Cadillac? Brand CEO Johan de Nysschen has plans to make that a reality. At present, Cadillac has over 900 dealerships in the United States, 200 of which are flagships. De Nysschen’s plan would be to complement the flagship dealers with 700 smaller boutiques that would feature “exclusive Cadillac […]

The post Cadillac Gaining 700 Boutiques To Augment Flagship Stores appeared first on The Truth About Cars.

]]>
Cadillac Model Dealership Interior

Want to go boutiquing for your next Cadillac? Brand CEO Johan de Nysschen has plans to make that a reality.

At present, Cadillac has over 900 dealerships in the United States, 200 of which are flagships. De Nysschen’s plan would be to complement the flagship dealers with 700 smaller boutiques that would feature “exclusive Cadillac consumer touch points, highly trained sales and service staff and luxury amenities.”

Additionally, showroom visitors would be able to pick their new CT or XT from a virtual display, including the possibility for holograms a la Tupac and Liberace to help see what the real thing would look like in a given configuration.

De Nysschen says that all dealerships present and future, as well as those who sell Volts, Regals and Yukon XLs alongside ELRs, “should strive to create a premium showroom atmosphere and the sophisticated brand experience that luxury consumers expect.” There are no plans to reduce the number of current dealerships.

The post Cadillac Gaining 700 Boutiques To Augment Flagship Stores appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/01/cadillac-gaining-700-boutiques-augment-flagship-stores/feed/ 75
Four Former Chrysler Dealerships Could Reopen Following US Appeals Court Ruling http://www.thetruthaboutcars.com/2015/01/four-former-chrysler-dealerships-reopen-following-us-appeals-court-ruling/ http://www.thetruthaboutcars.com/2015/01/four-former-chrysler-dealerships-reopen-following-us-appeals-court-ruling/#comments Wed, 21 Jan 2015 15:00:46 +0000 http://www.thetruthaboutcars.com/?p=986738 After five years of fighting and a U.S. appeals court ruling, four former Chrysler dealerships could have a shot at opening their doors once more. Automotive News reports three Detroit area dealerships — Livonia Chrysler Jeep Inc., Fox Hills Chrysler Jeep and Village Chrysler Jeep — and one based in Las Vegas — Jim Marsh […]

The post Four Former Chrysler Dealerships Could Reopen Following US Appeals Court Ruling appeared first on The Truth About Cars.

]]>
2015 Chrysler 200 S AWD front angle

After five years of fighting and a U.S. appeals court ruling, four former Chrysler dealerships could have a shot at opening their doors once more.

Automotive News reports three Detroit area dealerships — Livonia Chrysler Jeep Inc., Fox Hills Chrysler Jeep and Village Chrysler Jeep — and one based in Las Vegas — Jim Marsh Chrysler Jeep — could reopen after the 6th U.S. Circuit Court of Appeals found that a federal arbitration law allowing 789 dealers to fight against closure by Chrysler overruled state laws allowing local dealers to legally fight against nearby competitors from opening doors.

The court added the victory wasn’t an unconditional reinstatement, yet “should meaningfully facilitate incorporation of prevailing dealerships back into the network.” FCA US issued a statement praising the district court for its decision, and is reviewing legal options to take regarding the four dealerships.

The post Four Former Chrysler Dealerships Could Reopen Following US Appeals Court Ruling appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2015/01/four-former-chrysler-dealerships-reopen-following-us-appeals-court-ruling/feed/ 9
Volvo Entering Digital Sales, Limiting Show Appearances http://www.thetruthaboutcars.com/2014/12/volvo-entering-digital-sales-limiting-show-appearances/ http://www.thetruthaboutcars.com/2014/12/volvo-entering-digital-sales-limiting-show-appearances/#comments Tue, 16 Dec 2014 11:00:20 +0000 http://www.thetruthaboutcars.com/?p=961729 Volvo may not be ready to directly sell its models to the public in the same way Tesla does, but the automaker is ready for online orders. Reuters reports Volvo will gently wade into Internet sales around the globe, and increase spending on digital advertising, though consumers will still need to visit their nearest dealer […]

The post Volvo Entering Digital Sales, Limiting Show Appearances appeared first on The Truth About Cars.

]]>
2015-Volvo-V60-R-Design-main

Volvo may not be ready to directly sell its models to the public in the same way Tesla does, but the automaker is ready for online orders.

Reuters reports Volvo will gently wade into Internet sales around the globe, and increase spending on digital advertising, though consumers will still need to visit their nearest dealer to complete the transaction for now, per sales boss Alain Visser. He adds that around 80 percent of the automaker’s base are already well-versed in online shopping, and believes the habit will transfer into cars soon enough.

Just as Volvo adjusts its backwards cap and velcro sneakers before rolling out onto the information superhighway upon its magic keyboard, however, the automaker will not be attending as many auto shows as it once did. Instead, it will hit a single show per year in Asia, Europe and North America — specifically, Shanghai/Beijing, Geneva and Detroit — preferring to produce its own annual global event for the latest and greatest.

The post Volvo Entering Digital Sales, Limiting Show Appearances appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/12/volvo-entering-digital-sales-limiting-show-appearances/feed/ 29
Trucks, SUVs Best Premium Sedans In Over $50K US Segment http://www.thetruthaboutcars.com/2014/12/trucks-suvs-best-premium-sedans-50k-us-segment/ http://www.thetruthaboutcars.com/2014/12/trucks-suvs-best-premium-sedans-50k-us-segment/#comments Mon, 15 Dec 2014 14:00:03 +0000 http://www.thetruthaboutcars.com/?p=961313 Keep those Benzes, BMWs and Audis in the garage, son: $50,000-plus trucks and SUVs are where it’s at for the ballers and players these days. TrueCar says trucks and SUVs account for six of the top 10 best-selling vehicles in the United States market, specifically the segment where transaction prices of $50,000-plus are the norm. […]

The post Trucks, SUVs Best Premium Sedans In Over $50K US Segment appeared first on The Truth About Cars.

]]>
2015-ford-f-150-in-detroit-rear-side-view

Keep those Benzes, BMWs and Audis in the garage, son: $50,000-plus trucks and SUVs are where it’s at for the ballers and players these days.

TrueCar says trucks and SUVs account for six of the top 10 best-selling vehicles in the United States market, specifically the segment where transaction prices of $50,000-plus are the norm.

The biggest of them all? The Ford F-150, whose projected 2014 volume of 189,776 “will likely surpass total U.S. volume of luxury car benchmarks including BMW’s combined 3, 5 and 7 Series sales or total deliveries for the Audi brand this year.” The Blue Oval will see revenue of $10.8 billion from those high transactions, making up a third of an estimated $33.2 billion for the overall F-Series portfolio.

The demand for looking California and feeling Minnesota is helped in part by a recovering U.S. economy, improved vehicle quality, and a growing supply of cheap gasoline, which is helping the $50,000-plus transaction segment, as well: approximately 8.1 percent of total 2014 sales will transact at that level, up from 6.6 percent in 2013.

Finishing out the podium per TrueCar is Fiat Chrysler Automobiles’ Ram truck lineup, with sales of 76,266 at the $50,000 transaction level, Mercedes taking third with its E-Class at 67,006.

TrueCar 2014 50K USD Transaction Table

The post Trucks, SUVs Best Premium Sedans In Over $50K US Segment appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/12/trucks-suvs-best-premium-sedans-50k-us-segment/feed/ 250
GM Replacing Keys In 2014-15 Trucks, SUVs Due To Ignition Issues http://www.thetruthaboutcars.com/2014/12/gm-replacing-keys-2014-15-trucks-suvs-due-ignition-issues/ http://www.thetruthaboutcars.com/2014/12/gm-replacing-keys-2014-15-trucks-suvs-due-ignition-issues/#comments Mon, 08 Dec 2014 14:00:14 +0000 http://www.thetruthaboutcars.com/?p=956898 Own a new Chevrolet or GMC truck? You might be getting a new set of keys. Automotive News reports owners of 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 pickups, as well as 2015 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL SUVs without keyless start will need to come in to have […]

The post GM Replacing Keys In 2014-15 Trucks, SUVs Due To Ignition Issues appeared first on The Truth About Cars.

]]>
2014 Chevrolet Silverado Crew Cab Z71

Own a new Chevrolet or GMC truck? You might be getting a new set of keys.

Automotive News reports owners of 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 pickups, as well as 2015 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL SUVs without keyless start will need to come in to have the keys replaced. Per the bulletin issued by General Motors:

Some customers may comment that if the tilt steering column is in the full-up position and the shift lever is moved between gears, the shift lever contacts the head of the ignition key. Some contact force may rotate the ignition key and shut the engine off. When this condition occurs, the brake pedal was applied.

The keys are already available, as the automaker made the fix in February of this year. The bulletin requires dealers to issue the new key to customers who bought their vehicles prior to the change, and complain of the issue as noted.

The post GM Replacing Keys In 2014-15 Trucks, SUVs Due To Ignition Issues appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/12/gm-replacing-keys-2014-15-trucks-suvs-due-ignition-issues/feed/ 50
Aluminum Mainstreaming May Mean More Dent & Ding Policies http://www.thetruthaboutcars.com/2014/12/aluminum-mainstreaming-may-mean-dent-ding-policies/ http://www.thetruthaboutcars.com/2014/12/aluminum-mainstreaming-may-mean-dent-ding-policies/#comments Thu, 04 Dec 2014 14:00:30 +0000 http://www.thetruthaboutcars.com/?p=955409 Planning to buy a new 2015 Ford F-150 soon? You might be purchasing a dent-and-ding policy for your ride, too. Automotive News reports the aluminum pickup has created an opportunity for F&I departments to sell dent-and-ding polices, playing on the notion that the metal isn’t as tough as steel when it comes to such things. […]

The post Aluminum Mainstreaming May Mean More Dent & Ding Policies appeared first on The Truth About Cars.

]]>
aluminum

Planning to buy a new 2015 Ford F-150 soon? You might be purchasing a dent-and-ding policy for your ride, too.

Automotive News reports the aluminum pickup has created an opportunity for F&I departments to sell dent-and-ding polices, playing on the notion that the metal isn’t as tough as steel when it comes to such things. Ford begs to differ, as the F-150’s “high-strength, military-grade, aluminum-alloy body is more dent and ding resistant” than the outgoing steel-paneled model, per representative Mike Levine.

However, the increased use of aluminum would mean those polices would cost a pretty penny. EFG Cos. executive vice president Cliff Eller says repairing the panels with paintless dent removal would be more labor-intensive and time-consuming than doing the same for steel panels, with the aforementioned increase likely to push the cost of an average claim upward.

The post Aluminum Mainstreaming May Mean More Dent & Ding Policies appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/12/aluminum-mainstreaming-may-mean-dent-ding-policies/feed/ 142
NHTSA: GM Has Enough Parts To Repair All Affected By February 2014 Ignition Recall http://www.thetruthaboutcars.com/2014/12/nhtsa-gm-enough-parts-repair-affected-february-2014-ignition-recall/ http://www.thetruthaboutcars.com/2014/12/nhtsa-gm-enough-parts-repair-affected-february-2014-ignition-recall/#comments Wed, 03 Dec 2014 12:00:54 +0000 http://www.thetruthaboutcars.com/?p=955009 Do you or yours happen to own one of the models affected by the February 2014 General Motors ignition switch recall? The automaker finally has a replacement ready at your convenience. AutoGuide reports the National Highway Traffic Safety Administration posted a notice stating GM has all of the parts needed to repair every one of […]

The post NHTSA: GM Has Enough Parts To Repair All Affected By February 2014 Ignition Recall appeared first on The Truth About Cars.

]]>
chevy_HHR_2008_08

Do you or yours happen to own one of the models affected by the February 2014 General Motors ignition switch recall? The automaker finally has a replacement ready at your convenience.

AutoGuide reports the National Highway Traffic Safety Administration posted a notice stating GM has all of the parts needed to repair every one of the 2.66 million vehicles covered by the recall, and is urging owners to bring their vehicles in as soon as possible. GM added that it will help owners schedule repairs after work and on weekends, with the procedure to take 90 minutes.

Presently, approximately 1 million units still need to come in, with the automaker proclaiming 60 percent of all vehicles under the original recall have been fixed. The vehicles in question are the 2003-2007 Saturn Ion, 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2006-2010 Pontiac Solstice, 2007-2010 Pontiac G5, and 2007-2011 Saturn Sky.

The post NHTSA: GM Has Enough Parts To Repair All Affected By February 2014 Ignition Recall appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/12/nhtsa-gm-enough-parts-repair-affected-february-2014-ignition-recall/feed/ 6
GM Recalls 988 Dealerships http://www.thetruthaboutcars.com/2014/11/gm-recall-988-dealerships/ http://www.thetruthaboutcars.com/2014/11/gm-recall-988-dealerships/#comments Wed, 26 Nov 2014 16:44:37 +0000 http://www.thetruthaboutcars.com/?p=947185 In an unprecedented move that has sent chills down the white-belted spines of American car dealers, General Motors has declared nearly 1,000 of its 4,355 US retailers as “unfit and downright dangerous” to its customers and will be recalled immediately. GM Vice-President of Franchise Dealer Relations Bentley Reuss said in a news conference in Detroit […]

The post GM Recalls 988 Dealerships appeared first on The Truth About Cars.

]]>
Closed Chevy Store Courtesy rekarchitects.con

In an unprecedented move that has sent chills down the white-belted spines of American car dealers, General Motors has declared nearly 1,000 of its 4,355 US retailers as “unfit and downright dangerous” to its customers and will be recalled immediately.

GM Vice-President of Franchise Dealer Relations Bentley Reuss said in a news conference in Detroit today that the manufacturer was, “equally concerned about our customers’ emotional and mental well-being as we were with their physical health when we did the ignition recall. When GM dealers berate car buyers, throw the keys to the their trades on the roof and fail to disclose products like Lifetime Tire Nitrogen on their contracts, it hurts our mutual clients.”

Reuss noted that an independent survey of recent buyers of GM products identified 988 dealers who handled the sales process poorly. Reuss was quick to point out this was not a termination of the affected retailers’ dealer agreements as that would be prohibited by state auto dealers franchise laws. “We had a ton of our recall lawyers about to bolt to Takata,” said Reuss. “We put them to work reviewing the state laws and they found there was nothing prohibiting a manufacturer from recalling a dealer when customer’s mental health was put in danger by a dealer.”

When asked about why this groundbreaking action was taken, in spite of the company’s excellent showing in the recent J. D. Power Sales Satisfaction survey, Reuss laughed and said, “You mean J.D. Monopoly? We and our dealers control that survey 100%. Let’s just say that it is amazing what free oil changes can do. We did our own independent survey which yielded accurate results.”

Reuss admitted that the dealer abuse of car buyers had been going on “for some time” but that GM senior management was never told about it until earlier this year and that the person in charge of customer satisfaction initiatives has been fired.

Empty-Car-Lot-Courtesy aldersonarts.com

Reaction from the recalled dealers was predictable. Said David White, owner of Brandywine Chevrolet in suburban Philadelphia, “Its ironic that when business is bad, GM wants you to move the iron at any cost, customer satisfaction be damned.  We’ve sold a ton of cars for Chevy and this is the thanks we get. The funny thing is that our local GM factory guy was in my office when the announcement came out and he was not told about it. It didn’t stop him from trying to sell us some of those crappy Volts, though.”

Recalled dealers’ inventory will be shipped to the nearest same-franchise dealership, with the exception of the Corvette which will be redistributed at “the local Zone Manager’s discretion,” said Reuss.

Reuss noted that their review also uncovered 28 Pontiac, Oldsmobile and Saab stores still in operation despite the elimination of those franchises in the late 2000’s. Those retailers will be terminated rather than recalled. “Those dealerships were actually showing great customer satisfaction numbers so we are sad to see them go. Again,” said Reuss.

Tesla stock rose on the GM recall news, though founder Elon Musk said, “There goes our plans to partner with Cadillac next year to sell our cars.”

If you couldn’t already tell, this is a satirical article. -Ed.

The post GM Recalls 988 Dealerships appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/11/gm-recall-988-dealerships/feed/ 77
Tesla Fights Georgia Dealers Over Direct Sales Model http://www.thetruthaboutcars.com/2014/11/tesla-fights-georgia-dealers-direct-sales-model/ http://www.thetruthaboutcars.com/2014/11/tesla-fights-georgia-dealers-direct-sales-model/#comments Mon, 17 Nov 2014 12:00:08 +0000 http://www.thetruthaboutcars.com/?p=946194 Tesla’s ongoing battle to directly sell its wares to the public has come to Georgia, where the automaker is asking for a dismissal of a petition by the state’s dealer association seeking to ban Tesla from conducting such sales. Atlanta Business Chronicle reports the petition, filed with the Georgia Department of Revenue by the Georgia […]

The post Tesla Fights Georgia Dealers Over Direct Sales Model appeared first on The Truth About Cars.

]]>
tesla-store-opening-in-westfield-mall-london-oct-2013_100444200_l

Tesla’s ongoing battle to directly sell its wares to the public has come to Georgia, where the automaker is asking for a dismissal of a petition by the state’s dealer association seeking to ban Tesla from conducting such sales.

Atlanta Business Chronicle reports the petition, filed with the Georgia Department of Revenue by the Georgia Automobile Dealers Association in late August of 2014, demands Tesla sell its Model S and other models through a franchise network, the automaker’s alleged violation of the Georgia Motor Vehicles Franchise Practices Act serving as the foundation for said petition. Tesla, of course, said that wasn’t the case:

GADA’s arguments rely on a wholesale misapplication of the FPA. The FPA only regulates conduct between franchisors and their affiliated franchisees, and does not apply to Tesla, which has no franchisees.

GADA also asserts that Tesla cannot directly sell to the public because of another cited statute — one that allows direct sales only if a given vehicle is “manufactured or assembled in accordance with custom-design specifications of the customer” — proclaiming Tesla offers no such thing to its customers. Representative Derrick Dickey stated that his employer is eager for Tesla to follow the letter of the law, “just like every other automobile manufacturer that sells new vehicles in Georgia.

The case is expected to be heard in court early next month. Until then, Tesla will continue to sell directly to the public under an exemption for ZEV models, which currently limits a given automaker to just 150 per year.

The post Tesla Fights Georgia Dealers Over Direct Sales Model appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/11/tesla-fights-georgia-dealers-direct-sales-model/feed/ 22
Mercedes-Benz Tops In J.D. Power Satisfaction Survey http://www.thetruthaboutcars.com/2014/11/mercedes-benz-tops-j-d-power-satisfaction-survey/ http://www.thetruthaboutcars.com/2014/11/mercedes-benz-tops-j-d-power-satisfaction-survey/#comments Fri, 14 Nov 2014 15:00:51 +0000 http://www.thetruthaboutcars.com/?p=945105 Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium. AutoGuide reports the German premium brand scored 726 out of 1,000 points as far as how pleasurable the car-buying experience turned out. Taking the gold among the […]

The post Mercedes-Benz Tops In J.D. Power Satisfaction Survey appeared first on The Truth About Cars.

]]>
2015 Mercedes-Benz C400 front

Another day, another customer survey. This time, it’s J.D. Power with its annual Sales Satisfaction Index Study, with those surveyed placing Mercedes-Benz at the top of the podium.

AutoGuide reports the German premium brand scored 726 out of 1,000 points as far as how pleasurable the car-buying experience turned out. Taking the gold among the mainstream brands, MINI scored 727 out of 1,000, marking the fifth straight year the BMW brand took the top spot on the podium.

Infiniti, Jaguar — last year’s top finisher — Lexus and Porsche round out the premium top five, while Buick, Chevrolet, GMC and Fiat did the same among mass-market brands.

As far as the overall car-buying experience is concerned, J.D. Power found an improvement of 12 points among mass-market brands, and a 16-point improvement among premium brands. The main factor for both sides was a knowledgeable sales representative who could understand a customer’s needs, especially with more “tech-heavy” offerings on the lot and in the showroom, per vice president of the automotive retail practice, Chris Sutton.

This year’s survey collected 29,805 responses from those who bought or leased a new vehicle between April and May of this year.

The post Mercedes-Benz Tops In J.D. Power Satisfaction Survey appeared first on The Truth About Cars.

]]>
http://www.thetruthaboutcars.com/2014/11/mercedes-benz-tops-j-d-power-satisfaction-survey/feed/ 63