Category: Customer Relations

By on March 31, 2015

NHTSA-logo-large

A transportation bill sent to Congress Monday would grant the NHTSA the authority to stop automakers from selling vehicles with dangerous safety problems.

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By on March 30, 2015

2015 Dodge Challenger SRT Hellcat

Not too long ago, Dodge had to curb new orders from dealers for both the Charger and Challenger SRT Hellcats. As of now, 1,000 more on on their way.

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By on March 30, 2015

Millennials In The Back Of A Subaru BRAT

According to a study, Millennials not only prefer to shop for cars via mobile devices, but also at the dealership.

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By on March 30, 2015

tesla-china-charger-620x350

Tesla hasn’t had the best time in China as of late, a situation the automaker is looking to remedy as quickly as possible.

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By on March 30, 2015

BMW i8

Been waiting a while for your BMW i8? You might not be waiting for too much longer.

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By on March 27, 2015

2015 Honda CR-V Exterior.CR2

While compact SUVs are doing well in the showroom, their success comes at the expense of midsize and compact car sales.

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By on March 27, 2015

Cory Fairbanks Mazda Dealership

The Federal Trade Commission announced Thursday its results from Operation Ruse Control, a collection of investigations over deceptive dealer practices.

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By on March 23, 2015

Takata information steering wheel + airbag combo

While consumers, dealers and automakers in the United States are waiting for replacement airbags from Takata, recalls in Japan are being fulfilled faster.

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By on March 20, 2015

Signing his life and wallet away for the next six or so years with a long-term auto loan agreement

In the past, six-year auto loans were few and far between. Today, more of those loans are being issued, with seven- and eight-year loans gaining popularity.

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By on March 20, 2015

2014 Chevrolet Silverado Crew Cab Z71

In an investigative segment on ABC’s “Good Morning America” Thursday, ABC News purchased a vehicle under recall from a dealer who had not repaired it.

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  • Contributing Writers

  • Jack Baruth, United States
  • Brendan McAleer, Canada
  • Marcelo De Vasconcellos, Brazil
  • Vojta Dobes, Czech Republic
  • Matthias Gasnier, Australia
  • W. Christian 'Mental' Ward, United States
  • Cameron Aubernon, United States
  • J Emerson, United States