Category: Customer Relations

By on August 11, 2014

2014 Chevrolet Silverado HD 2500 long box

The next time you visit a Chevrolet or GMC showroom to check out a full-size or mid-size pickup, you may find the truck’s curb weight to be heavier than once advertised. That’s because General Motors has decided it will no longer remove items to make payload.

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By on August 7, 2014

GM RenCen Blue Night

Last Friday was the first day claims linked to accidents and fatalities related to the ignition switch that kicked-off the 2014 General Motors recall parade could be submitted to the compensation fund set up by GM and Kenneth Feinberg. Thus far, 93 such claims have been submitted.

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By on August 7, 2014

2015 Toyota Mirai

The 2015 Toyota Mirai may be breaking new ground in the fuel-cell vehicle game beyond merely existing, as subsidies galore are being thrown at potential consumers on all sides, including the possibility of owning the FCV for free.

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By on August 6, 2014

2015 ford fiesta se ecoboost front 34

The federal fuel efficiency mandates now in place to guide automakers toward a fleet average of 54.5 mpg by 2025 may curb United States auto sales after 2018, according to a leading economist speaking during the 2014 Management Briefing Seminars in Traverse City, Mich.

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By on August 6, 2014

tesla-model-x

Interested in a Model X? Then you may be better off waiting until the EV SUV actually arrives next year before turning up in a Tesla showroom, or you may end up going home in a Model S instead.

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By on August 5, 2014

Salesman With Customer

Business is booming on the lot, with the industry on pace to move some 16 million vehicles out onto the highway by the end of 2014. However, some Wall Street insiders are growing bearish with this bull market, blaming easy credit for the surge in demand.

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By on August 5, 2014

GM Financial AmeriCredit

While the parent company goes through the federal ringer over product safety, GM Financial is under the gun after receiving a subpoena from the U.S. Department of Justice regarding potential deceptive practices in subprime lending.

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By on August 4, 2014

GM Recall Information Website

The recall parade led by General Motors since February of this year may need to make room for another float, as the automaker’s own recall website provided incorrect information to some affected consumers.

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By on August 1, 2014

Used Car Dealership NYC

Shopping for a used vehicle in New York City? Thanks to city officials, the used car you buy will likely be a bit safer, as all 800 used dealerships must fix recalled vehicles prior to purchase, as well as fix those sold after the fact.

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By on August 1, 2014

RenCen1

Several years prior to the February 2014 General Motors ignition switch recall, car rental companies did their best to get the automaker’s attention regarding a series of accidents and fatalities linked to the latter’s low-cost fleet offerings.

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