Category: Customer Relations

By on November 11, 2014

A recalled Chevy Cobalt ignition switch is seen at Raymond Chevrolet in Antioch

Just when you thought the meat of the story had long since been consumed, a lovely roast was just delivered courtesy of an email chain between General Motors and Delphi regarding a large order of parts months ahead of the February 2014 ignition switch recall.

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By on November 10, 2014

Honda Integra Type R DC2

The last time one could buy an Acura Integra/RSX new off the showroom floor was in the mid-2000s. That time could come again soon to help the upcoming NSX, and the brand overall.

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By on November 10, 2014

Jim Farley, Ford Executive Vice President of Global Marketing, Sa

Two Ford execs are about to have their passports stamped, as marketing chief Jim Farley and Ford of Europe general Stephen Odell are switching roles and addresses, effective on New Year’s Day 2015.

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By on November 7, 2014

AutoNation CEO Mike Jackson

Though the anti-Tesla legislation recently signed into Michigan law is only a clarification of a previous anti-direct sales law, AutoNation CEO Mike Jackson finds the whole thing as “unnecessary protectionism.”

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By on November 7, 2014

A sign board of Japanese auto parts maker Takata Corp's Annual General Meeting is seen on a street near the venue in Tokyo

The hits keep coming for Takata as its airbag debacle moves forward, this time with announcement that its annual loss forecast will grow wider than previously stated.

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By on November 6, 2014

GM First Day as a Public Company Celebration

Remember all of those bankruptcy protections sought by General Motors that were made against any and all future lawsuits linked to ignition-related accidents and fatalities that occurred prior to the automaker’s exit from said bankruptcy in July 2009? Guess how much it would owe if the shield collapsed?

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By on November 5, 2014

Gift Cards Woo-Hoo

Just in time for Black Friday or Black Thanksgiving (for those heathens who really want Alex from Target to scan their cheap HDTV, instead of giving him the day off by voting with their wallets), General Motors will be giving their customers a $25 gift card if they bring in their vehicles affected by the February 2014 recall by December 1.

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By on November 5, 2014

Takata Sign

Takata may not being doing so hot amid its airbag crisis, but it is providing an opportunity for at least two other airbag suppliers.

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By on November 4, 2014

2013 Honda Civic sedan

Takata is no longer alone in facing an intense federal investigation over in its airbag recall action: Honda, too, has been ordered to answer under oath for its role in the recall.

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By on November 4, 2014

2015 Dodge Challenger Hellcat

Since the 2015 Dodge Challenger Hellcat roared at the 2014 New York Auto Show, enthusiasts have been waiting for the day the big cats would enter the showroom.

When ordering opened in October, so did the floodgates.

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