The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Thu, 30 Oct 2014 06:58:21 +0000 en-US hourly 1 http://wordpress.org/?v=4.0 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com/category/news-blog/customer-relations/ AutoNation Ceases Sales Of Used Models Affected By Takata Recall http://www.thetruthaboutcars.com/2014/10/autonation-ceases-sales-used-models-affected-takata-recall/ http://www.thetruthaboutcars.com/2014/10/autonation-ceases-sales-used-models-affected-takata-recall/#comments Wed, 29 Oct 2014 13:00:02 +0000 http://www.thetruthaboutcars.com/?p=937826 Automotive retailer AutoNation is pulling used vehicles off the lot that may be affected by the ongoing Takata airbag recall. Automotive News reports 400 vehicles will be pulled until their airbag units — which could violently scatter metal shrapnel through the entire cabin upon detonation in a climate with high humidity — are replaced. CEO […]

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autonation direct

Automotive retailer AutoNation is pulling used vehicles off the lot that may be affected by the ongoing Takata airbag recall.

Automotive News reports 400 vehicles will be pulled until their airbag units — which could violently scatter metal shrapnel through the entire cabin upon detonation in a climate with high humidity — are replaced.

CEO Mike Jackson, meanwhile, called upon all automakers to act as one in deciding how best to handle the issue, citing conflicting guidance from the latter, ranging from telling drivers not to allow passengers to ride shotgun, to not worrying about the possibility due to its alleged rarity:

There should be some entity that says to the industry: “Look, every individual manufacturer doesn’t get to make a decision here. This is what we are going to do.” And you would say maybe that’s NHTSA but NHTSA has been a Tower of Babel.

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Sovereign Subsidies Fuel Norwegian Tesla Registrations http://www.thetruthaboutcars.com/2014/10/sovereign-subsidies-fuel-norwegian-tesla-registrations/ http://www.thetruthaboutcars.com/2014/10/sovereign-subsidies-fuel-norwegian-tesla-registrations/#comments Wed, 29 Oct 2014 11:00:11 +0000 http://www.thetruthaboutcars.com/?p=937762 Not too long ago, Tesla set up shop in Norway, looking to gain some market share in the frosty nation of 5 million. Little did anyone know just how big the share would grow. According to Freakonomics, Norway is the second largest market for the premium EV automaker, with March 2014 being the best month […]

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Tesla_Model_S_delivery_to_Høyres_Nikolai_Astrup_in_Norway

Not too long ago, Tesla set up shop in Norway, looking to gain some market share in the frosty nation of 5 million.

Little did anyone know just how big the share would grow.

According to Freakonomics, Norway is the second largest market for the premium EV automaker, with March 2014 being the best month in Model S orders thus far. However, not only was it the best month for Tesla, it was the best month for breaking a record: 1,493 units registered, the most units ever recorded with Norwegian authorities in one month since Ford moved 1,454 Sierras in May of 1986.

Through the first nine months of 2014, the automaker averaged 435 regisrations per month, despite the price for a new Model S beginning at kr461,000 (~$68,000 USD); never mind how much a used Model S goes for up there.

How is this possible? Subsidies and incentives so huge it would make the Japanese government blush. Those subsidies help bring the price down to levels found among gasoline-powered vehicles, and are fueled, ironically, by a sovereign wealth fund created from Norway’s massive oil reserves. The fund was created to future-proof the nation from “Dutch Disease”: Over-specialization in the production and export of natural resources at the expense of every other industry in a given country.

Alas, those subsidies won’t last long: Only the first 50,000 registrations will enjoy the perks of pushing a green future.

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Tesla, US Bank Team For New Model S Lease Contract http://www.thetruthaboutcars.com/2014/10/tesla-us-bank-team-new-model-s-lease-contract/ http://www.thetruthaboutcars.com/2014/10/tesla-us-bank-team-new-model-s-lease-contract/#comments Wed, 29 Oct 2014 10:00:45 +0000 http://www.thetruthaboutcars.com/?p=937714 Want to own a Model S without worrying about a long-term commitment or how much it’ll hurt your bottom line? CEO Elon Musk has a deal for you. Reuters reports U.S. Bank will offer a lease with a 25 percent decrease in the amount paid per month. Per Musk, the bank was chosen due to […]

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Black Tesla Model S

Want to own a Model S without worrying about a long-term commitment or how much it’ll hurt your bottom line? CEO Elon Musk has a deal for you.

Reuters reports U.S. Bank will offer a lease with a 25 percent decrease in the amount paid per month. Per Musk, the bank was chosen due to having a “much lower cost of capital” than Tesla itself. As in previous leases, the lessee only needs to tap once on the vehicle’s touchscreen to agree the terms and conditions of the contract.

In addition to paying less per month a new Model S, Tesla will also offer its Happiness Guarantee to lessees who sign-on. The guarantee allows the lessee to return their vehicle to the automaker within three months if they find anything wrong with the product. However, Musk cautioned that if they wanted a new vehicle right away, they would need to wait a while. Lessees can also upgrade to a newer model after paying a pass-through fee.

U.S. Bank was chosen last year alongside Wells Fargo to enter into a partnership with the automaker to offer potential owners a 10 percent down payment on a new Model S purchase.

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Minnesotan Tesla Owners Offer Test Drives To Potential Customers In Iowa http://www.thetruthaboutcars.com/2014/10/minnesotan-tesla-owners-offer-test-drives-potential-customers-iowa/ http://www.thetruthaboutcars.com/2014/10/minnesotan-tesla-owners-offer-test-drives-potential-customers-iowa/#comments Tue, 28 Oct 2014 13:00:11 +0000 http://www.thetruthaboutcars.com/?p=936938 Iowa may be one of the few states where Tesla itself can’t directly sell its vehicles to the public, but it doesn’t mean owners can’t at least promote the California automaker to potential customers. KCCI-TV in Des Moines reports a group of Minnesotan Tesla owners drove to a local supermarket in Urbandale last weekend to […]

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Iowa Tesla Model S

Iowa may be one of the few states where Tesla itself can’t directly sell its vehicles to the public, but it doesn’t mean owners can’t at least promote the California automaker to potential customers.

KCCI-TV in Des Moines reports a group of Minnesotan Tesla owners drove to a local supermarket in Urbandale last weekend to give Iowans the opportunity to see the Model S first-hand.

One owner stated that the group aren’t fighting against the ban, but are about “sharing new technology” up-close with those who might otherwise view the vehicles from afar.

The group also gave test drives to would-be owners, something that the state’s government has also prohibited Tesla from conducting on its own.

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Sixty-One GM Victim Compensation Claims Approved For Payout http://www.thetruthaboutcars.com/2014/10/sixty-one-gm-victim-compensation-claims-approved-payout/ http://www.thetruthaboutcars.com/2014/10/sixty-one-gm-victim-compensation-claims-approved-payout/#comments Tue, 28 Oct 2014 12:00:49 +0000 http://www.thetruthaboutcars.com/?p=936922 As of last Friday, 30 fatality and 31 injury claims have been approved for payout from the General Motors victim compensation fund created in the wake of the February 2014 ignition recall, and helmed by the staff of appointed attorney Kenneth Feinberg. The Detroit News reports a total of 1,580 were filed between August 1 […]

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Recalled GM ignition switch

As of last Friday, 30 fatality and 31 injury claims have been approved for payout from the General Motors victim compensation fund created in the wake of the February 2014 ignition recall, and helmed by the staff of appointed attorney Kenneth Feinberg.

The Detroit News reports a total of 1,580 were filed between August 1 and last week, consisting of 193 fatality claims, 102 serious injury claims, and 1,286 claims for less-serious injuries.

Regarding eligibility for payout, around 90 to 100 claims were declared ineligible, while the vast majority were still under review.

On the settlement front, offers were made to 31 victims and their families, 21 of whom accepted the terms with the remaining offers expected to be accepted. Deputy fund administrator Camile Biros added that the first checks are almost ready for issuing.

The window for filing closes on December 31, while verifications will continue into the new year.

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Edmunds Retracts Haggling Parody Amid Dealer Outcry http://www.thetruthaboutcars.com/2014/10/edmunds-retracts-haggling-parody-amid-dealer-outcry/ http://www.thetruthaboutcars.com/2014/10/edmunds-retracts-haggling-parody-amid-dealer-outcry/#comments Tue, 28 Oct 2014 11:00:20 +0000 http://www.thetruthaboutcars.com/?p=936874 As you all know, the TTAC Zaibatsu prides itself on not having to worry about things like upsetting brands for telling it like it is for a given product. Of course, this does sometimes mean we get blackballed by said brands for not drinking the Kool-Aid, but we have our ways around those roadblocks. Alas, […]

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Two Bros Talking To A Sales Bro About A Car

As you all know, the TTAC Zaibatsu prides itself on not having to worry about things like upsetting brands for telling it like it is for a given product. Of course, this does sometimes mean we get blackballed by said brands for not drinking the Kool-Aid, but we have our ways around those roadblocks.

Alas, Edmunds doesn’t have those ways, resulting in a series of ads retracted after a number of dealers took issue with the content.

According to AdAge, the automotive research site created a series of ads parodying outdated sales techniques that made car-buying a headache for quite a few; the headache hasn’t gone away, with 83 percent of consumers surveyed in 2014 by Edmunds would like to do away with negotiations altogether.

The parodies focused on a supermarket cashier using said techniques to persuade shoppers to haggle for their purchases. The results were filmed via hidden camera, then posted on YouTube.

Alas, it was not to last: A number of its partners found little humor in the adverts, feeling they undermined their relationship with Edmunds. A few showrooms went as far as to unsubscribe from the site’s portfolio of services.

Though it had no intention to take the series down at first, Edmunds relented. President Seth Berkowitz said the series “missed the mark,” and that the company would go back to improving the car-buying process with its dealer partners “for car shoppers around the country.”

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Consumer Reports: Infotainment System Woes Mark 2014 Reliability Survey http://www.thetruthaboutcars.com/2014/10/consumer-reports-infotainment-system-woes-mark-2014-reliability-survey/ http://www.thetruthaboutcars.com/2014/10/consumer-reports-infotainment-system-woes-mark-2014-reliability-survey/#comments Tue, 28 Oct 2014 10:00:36 +0000 http://www.thetruthaboutcars.com/?p=936826 Consumer Reports released its Annual Reliability Survey for this year, focusing some of the attention on the woes experienced by a handful of infotainment systems. According to the publication, the absolute worse of the pack in 2014 was Infiniti’s InTouch system in the new Q50, with over one in five owners wanting to take a […]

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Infiniti InTouch - Infiniti Q50

Consumer Reports released its Annual Reliability Survey for this year, focusing some of the attention on the woes experienced by a handful of infotainment systems.

According to the publication, the absolute worse of the pack in 2014 was Infiniti’s InTouch system in the new Q50, with over one in five owners wanting to take a crowbar to the whole thing. The brand itself took a beating, dropping 14 points to 20th out of 28 as a result of the Q50’s issues, as well as the overall reliability issues in the QX60. Other infotainment systems ironing out the bugs included Ford’s MyTouch, Honda’s HondaLink and Fiat Chrysler Automobile’s UConnect.

Concerning overall reliability, Lexus once again took the top of the podium, while Toyota and Mazda respectively brought home silver and bronze, and Honda finished in fourth. Buick, meanwhile, was the only brand among the Detroit Three to place in the top 10, jumping from 16th to sixth on the strength of its entire portfolio.

As for why the other Detroit brands failed to reach the top 10, Consumer Reports says domestic small and compact cars, along with full-size trucks, are holding everyone back. Tesla also didn’t make the list, but that was due to criteria than low quality: the publication only rates brands with a minimum of two models, a situation that will be remedied when the Model X rolls out next year.

Finally, Audi took fifth behind the Japanese makes, while Porsche took ninth ahead of Kia. BMW and Volvo remained within the top 20. Only Mercedes-Benz took a hit among the Europeans this year, falling 11 spots to 24th thanks to the new CLA and S classes.

The Consumer Reports 2014 reliability survey obtained its information from 1.1 million vehicles, the largest survey of its kind in the publication’s history.

consumer-reports-reliability-list-1

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NHTSA Under The Gun Again Over Handling Of Takata Airbag Recall http://www.thetruthaboutcars.com/2014/10/nhtsa-gun-handling-takata-airbag-recall/ http://www.thetruthaboutcars.com/2014/10/nhtsa-gun-handling-takata-airbag-recall/#comments Mon, 27 Oct 2014 12:00:34 +0000 http://www.thetruthaboutcars.com/?p=936018 Not long after undergoing scrutiny over its part of the February 2014 General Motors ignition switch recall, the National Highway Traffic Safety Administration once again is under the gun, this time in its handling of the Takata airbag crisis. Automotive News reports that the agency’s mostly hands-off approach, allowing automakers to use field actions to […]

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Acting NHTSA administrator David Friedman explains that General Motors will agree to a record fine of $35 million in civil penalties in Washington

Not long after undergoing scrutiny over its part of the February 2014 General Motors ignition switch recall, the National Highway Traffic Safety Administration once again is under the gun, this time in its handling of the Takata airbag crisis.

Automotive News reports that the agency’s mostly hands-off approach, allowing automakers to use field actions to recall vehicles in a handful of states and territories where the possibility for catastrophic failure is greatest, is following the same track as the one that ultimately led GM to recall 2.6 million vehicles made in the early to mid-2000s, though on a greater scale.

Additionally, the NHTSA hasn’t ordered Takata itself to recall its defective airbags, mainly as it waits for more data to confirm the airbags are likely to act more like Claymores than safety devices under high humidity. In fact, the two parties entered into an agreement in June where affected automakers would conduct said field actions in only areas where those conditions are most prevalent — such as Florida and Puerto Rico, where six reports of failure were recorded. The airbags collected would then be tested, with the results sent to investigators.

As the recall widens its net further, the NHTSA is being investigated by the U.S. Department of Transportation, whose secretary, Anthony Foxx, received a letter from Senators Richard Blumenthal of Connecticut and Ed Markley of Massachusetts — both heavy critics of the NHTSA’s handling of the GM recall — urging Foxx to order the agency to be more assertive:

NHTSA should immediately issue a nationwide safety recall on all the affected cars, regardless of where the car is registered. We have become increasingly troubled and alarmed by the confusing and conflicting advice being issued by NHTSA and the glacial pace of the agency’s response to this public safety threat.

The U.S. Attorney’s Office in Manhattan, still investigating the GM recall, is now ordering an investigation into the Takata recall.

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Nissan, Honda Recall More Takata-Equipped Vehicles http://www.thetruthaboutcars.com/2014/10/nissan-honda-recall-takata-equipped-vehicles/ http://www.thetruthaboutcars.com/2014/10/nissan-honda-recall-takata-equipped-vehicles/#comments Fri, 24 Oct 2014 14:00:55 +0000 http://www.thetruthaboutcars.com/?p=935674 The Takata airbag recall continues to grow, with Nissan adding 260,000 2008 through 2012 models worldwide to the list. Automotive News reports the recall total for Nissan linked to the airbags since 2013 totalled nearly 700,000 prior to the additional vehicles called back. The recall affects vehicles outside of the United States, including the Cube […]

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2014 Nissan Versa Note Exterior

The Takata airbag recall continues to grow, with Nissan adding 260,000 2008 through 2012 models worldwide to the list.

Automotive News reports the recall total for Nissan linked to the airbags since 2013 totalled nearly 700,000 prior to the additional vehicles called back. The recall affects vehicles outside of the United States, including the Cube and Micra/March, with the majority of the models located in the automaker’s home market of Japan.

Meanwhile, Honda is replacing the defective units in 3.5 million vehicles in 11 states in the U.S. where high humidity could lead to an airbag exploding with metal shrapnel taking dead aim at all inside. The company also recalled 425,825 units, adding onto the 6 million that have been recalled over the issue since 2008.

Finally, General Motors and Toyota are issuing warnings to their customers not have anyone sit in the front passenger seat until the airbag unit is replaced.

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US House Committee Reviewing Takata Airbag Recall http://www.thetruthaboutcars.com/2014/10/us-house-committee-reviewing-takata-airbag-recall/ http://www.thetruthaboutcars.com/2014/10/us-house-committee-reviewing-takata-airbag-recall/#comments Thu, 23 Oct 2014 14:00:49 +0000 http://www.thetruthaboutcars.com/?p=935402 With around 7.8 million vehicles from various automakers under recall thanks to defects in airbags supplied by Takata, the U.S. House Energy and Commerce Committee is reviewing the proceedings. The Detroit News reports the committee requested a briefing with the National Highway Traffic Safety Administration “on the status of the Takata recalls and the agency’s […]

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Takata Sign

With around 7.8 million vehicles from various automakers under recall thanks to defects in airbags supplied by Takata, the U.S. House Energy and Commerce Committee is reviewing the proceedings.

The Detroit News reports the committee requested a briefing with the National Highway Traffic Safety Administration “on the status of the Takata recalls and the agency’s investigation,” and plans to meet with automakers “to discuss supplier issues,” as well.

The recall, originally affecting 4.7 million units from six automakers, expanded Tuesday to cover 7.8 million units from 10 manufacturers. Further, the NHTSA included General Motors vehicles made in 2002 and 2003 that weren’t supposed to be on the list — they didn’t have Takata airbags — and the website meant to help consumers determine if their vehicles are affected is having issues, though the agency believes high traffic isn’t the problem.

The recall affects a handful of areas with high humidity, where the defective airbags could explode in a manner conducive to producing metal shrapnel, lacerating and/or killing all inside the cabin of the vehicle. Consumers are urged to bring in their vehicles for repair, and if parts aren’t available, will be asked to keep passengers from sitting up front until the deactivated airbag is replaced.

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Gilbert Calls Out Dealers In Wake Of Reinforced Michigan Direct Sales Ban http://www.thetruthaboutcars.com/2014/10/gilbert-calls-dealers-wake-reinforced-michigan-direct-sales-ban/ http://www.thetruthaboutcars.com/2014/10/gilbert-calls-dealers-wake-reinforced-michigan-direct-sales-ban/#comments Thu, 23 Oct 2014 13:00:28 +0000 http://www.thetruthaboutcars.com/?p=935370 Tuesday, Michigan governor Rick Snyder signed into law a bill that included language reinforcing a direct sales ban established over 30 years ago. Wednesday? Detroit billionaire Dan Gilbert — best known as the majority owner of the Cleveland Cavaliers who penned a letter in Comic Sans typeface in response to LeBron James making the decision […]

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Cavaliers Brown Basketball

Tuesday, Michigan governor Rick Snyder signed into law a bill that included language reinforcing a direct sales ban established over 30 years ago.

Wednesday? Detroit billionaire Dan Gilbert — best known as the majority owner of the Cleveland Cavaliers who penned a letter in Comic Sans typeface in response to LeBron James making the decision to play for the Miami Heat — had a few words to say about this decision.

According to Detroit Free Press, Gilbert was interviewing fellow NBA team owner Mark Cuban while guest-hosting an episode of CNBC’s “Squawk Box” when he brought up the signing of HB 5606, now known as Michigan Public Act 354 of 2014, proclaiming the move “sends a bad message” as far as how much influence lobbyists — especially the auto dealer lobby — have over legislators. He added that Michigan dealers should “man up” and compete with Tesla instead of forcing the EV automaker to sell through a franchise network.

Morgan Stanley automotive analyst Adam Jonas agreed with Gilbert in a note to the financial giant’s clients, stating it was only “a matter of time” that the issue of direct sales — and Tesla’s link to them — would “likely mushroom into a national issue.” He also said legislation protecting the status quo “exist to support the weakest link in the network.”

On the other side, Detroit Regional Chamber of Commerce president Sandy Baruah believes Detroit “should have a business environment where all participants play by a common set of rules.” The chamber also supported the signing, and says it looks forward to the further examination Snyder called for in light of the reinforcement.

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Fuel Prices Leave Efficient, Greener Offerings On The Lot http://www.thetruthaboutcars.com/2014/10/fuel-prices-leave-efficient-greener-offerings-lot/ http://www.thetruthaboutcars.com/2014/10/fuel-prices-leave-efficient-greener-offerings-lot/#comments Wed, 22 Oct 2014 14:00:10 +0000 http://www.thetruthaboutcars.com/?p=934794 Falling fuel prices are helping to drive sales of SUVs and trucks as of late, but at the expense of more efficient, greener offerings. Automotive News reports dealers flush with fuel efficient and alternative fuel models are dropping truck-month style incentives on the hood to help move them off the lot. KBB.com notes that the […]

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2012-ford-f-250-xlt-westport-cng-front

Falling fuel prices are helping to drive sales of SUVs and trucks as of late, but at the expense of more efficient, greener offerings.

Automotive News reports dealers flush with fuel efficient and alternative fuel models are dropping truck-month style incentives on the hood to help move them off the lot. KBB.com notes that the Toyota Prius and Ford C-Max alone have seen increased incentives, with the latter jumping from $2,650 last September, to $4,900 this past September.

Meanwhile, strengthening fuel efficiency targets may lead to automakers producing vehicles that, according to Kelley Blue Book senior analyst Eric Ibarra, “consumers don’t want to buy” should gasoline and diesel prices remain low. Per forecasts by the U.S. Energy Information Administration, the decrease in fuel costs will remain in play for at least another year, thanks to the oil boom in places like Alberta and North Dakota.

That said, dealerships aren’t too worried yet, believing consumers are ever-vigilant toward price spikes. Until then, SUVs and pickups will dominate the highways for another day.

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Tesla Direct Sales Ban Reinforced In Michigan, GM Supported Signing http://www.thetruthaboutcars.com/2014/10/tesla-direct-sales-ban-reinforced-michigan-gm-supported-signing/ http://www.thetruthaboutcars.com/2014/10/tesla-direct-sales-ban-reinforced-michigan-gm-supported-signing/#comments Wed, 22 Oct 2014 10:00:19 +0000 http://www.thetruthaboutcars.com/?p=934698 It’s official: the ban preventing Tesla from directly selling its wares to customers in Michigan has been reinforced. Michigan governor Rick Snyder signed into law HB 5606, now known as Public Act 354 of 2014. The act not only prohibits automakers from telling their dealerships what fees the latter can charge customers, but reinforces a […]

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2013 Tesla Model S Summerside Lighthouse

It’s official: the ban preventing Tesla from directly selling its wares to customers in Michigan has been reinforced.

Michigan governor Rick Snyder signed into law HB 5606, now known as Public Act 354 of 2014. The act not only prohibits automakers from telling their dealerships what fees the latter can charge customers, but reinforces a law already on the books:

This bill does not, as some have claimed, prevent auto manufacturers from selling automobiles directly to consumers at retail in Michigan — because this is already prohibited under Michigan law.

Though Tesla can do little more than open a showroom and a repair shop for now, Snyder said lawmakers should “always be willing to re-examine” legislation with the aim of improving the consumer’s experience “in a more efficient and less costly manner.”

Meanwhile, at least one automaker is happy PA 354 is on the books. In a one-sentence press release, General Motors had this to say prior to the bill’s signing:

We believe that House Bill 5606 will help ensure that all automotive manufacturers follow the same rules to operate in the State of Michigan; therefore, we encourage Governor Snyder to sign it.

Per Jalopnik, GM sent a similar message to Ohio governor John Kasich back in March of this year regarding SB137, which would have allowed Tesla to directly sell to customers in the state; the bill later died in the Ohio Senate.

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NHTSA Issues Urgent Recall For Takata-Equipped Vehicles In Humid Climes http://www.thetruthaboutcars.com/2014/10/nhtsa-issues-urgent-recall-takata-equipped-vehicles-humid-climes/ http://www.thetruthaboutcars.com/2014/10/nhtsa-issues-urgent-recall-takata-equipped-vehicles-humid-climes/#comments Tue, 21 Oct 2014 13:00:55 +0000 http://www.thetruthaboutcars.com/?p=934178 If you happen to own certain BMW, General Motors, Honda, Toyota, Mazda and Nissan vehicles, and reside in a humid climate, the National Highway Traffic Safety Administration is urging you to take it in for repairs linked to the Takata airbags installed. Though the agency didn’t explain exactly the need for urgency, the airbags made […]

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Takata Airbag Cutaway

If you happen to own certain BMW, General Motors, Honda, Toyota, Mazda and Nissan vehicles, and reside in a humid climate, the National Highway Traffic Safety Administration is urging you to take it in for repairs linked to the Takata airbags installed.

Though the agency didn’t explain exactly the need for urgency, the airbags made by Takata have been linked to humidity-related failures, where upon detonation, metal shrapnel would be sprayed into the cabin, injuring or killing all within.

Owners of the following affected vehicles may need to bring their vehicles in for repairs if they call Florida, Puerto Rico, Guam, Saipan, American Samoa, Virgin Islands or Hawaii home:

Toyota: 778,177 total number of vehicles potentially affected
2002 – 2004 Lexus SC
2003 – 2004 Toyota Corolla
2003 – 2004 Toyota Corolla Matrix
2002 – 2004 Toyota Sequoia
2003 – 2004 Toyota Tundra
2003 – 2004 Pontiac Vibe

Honda: 2,803,214 total number of potentially affected vehicles
2001 – 2007 Honda Accord (4 cyl)
2001 – 2002 Honda Accord (6 cyl)
2001 – 2005 Honda Civic
2002 – 2006 Honda CR-V
2003 – 2011 Honda Element
2002 – 2004 Honda Odyssey
2003 -2007 Honda Pilot
2006 Honda Ridgeline
2003 – 2006 Acura MDX
2002 -2003 Acura TL/CL

Nissan: 437,712 total number of potentially affected vehicles
2001 2003 Nissan Maxima
2001 – 2003 Nissan Pathfinder
2002 – 2003 Nissan Sentra
2001 – 2003 Infiniti I30/I35
2002 – 2003 Infiniti QX4
2003 Infiniti FX

Mazda: 18,050 total number of potentially affected vehicles
2003 – 2004 Mazda6
2004 Mazda RX-8

BMW: 573,935 total number of potentially affected vehicles
2000 – 2005 3 Series Sedan
2000 – 2006 3 Series Coupe
2000 – 2005 3 Series Sports Wagon
2000 – 2006 3 Series Convertible
2001 – 2006 M3 Coupe
2001 – 2006 M3 Convertible

General Motors: 133,221 total number potentially affected vehicles
2002 – 2003 Buick LeSabre
2002 – 2003 Buick Rendezvous
2002 – 2003 Cadillac DeVille
2002 – 2003 Chevrolet Trailblazer
2002 – 2003 Chevrolet Impala
2002 – 2003 Chevrolet Monte Carlo
2002 – 2003 Chevrolet Venture
2002 – 2003 GMC Envoy
2002 – 2003 GMC Envoy XL
2002 – 2003 Oldsmobile Aurora
2002 – 2003 Oldsmobile Bravada
2002 – 2003 Oldsmobile Silhouette
2002 – 2003 Pontiac Bonneville
2002 – 2003 Pontiac Montana

Recall letters are being sent out to affected owners, who can also look up their VIN through SaferCar.gov to determine if their vehicle is under recall.

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Automakers, Utilities Collaborate On Plug-In Cloud Charging Technology http://www.thetruthaboutcars.com/2014/10/automakers-utilities-collaborate-plug-cloud-charging-technology/ http://www.thetruthaboutcars.com/2014/10/automakers-utilities-collaborate-plug-cloud-charging-technology/#comments Fri, 17 Oct 2014 14:00:49 +0000 http://www.thetruthaboutcars.com/?p=932394 A group of eight automakers are collaborating with 15 utility companies in the United States to give PHEVs and EVs the ability to communicate with the latter party and the grid through cloud computing. Edmunds reports the group of eight — BMW, Ford, General Motors, Fiat Chrysler Automobiles, Honda, Mercedes-Benz, Toyota and Mitsubishi — along […]

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Ford Focus EV Cloud Charging

A group of eight automakers are collaborating with 15 utility companies in the United States to give PHEVs and EVs the ability to communicate with the latter party and the grid through cloud computing.

Edmunds reports the group of eight — BMW, Ford, General Motors, Fiat Chrysler Automobiles, Honda, Mercedes-Benz, Toyota and Mitsubishi — along with the 15 companies, Sumitomo Electric Industries and the Electric Power Research Institute, are developing a platform that would use the cloud to better manage energy usage and grid efficiency “while still meeting the needs” of PHEV and EV owners. The platform is called the Open Vehicle-Grid Integration Platform.

OVGI would operate as follows: an owner would plug their car in as usual, then set a time for when the vehicle would be back on the road. The utility company could then send a message to the car to stop charging during peak power use, or, if doing so would hinder the vehicle’s ability to get back on the road, allow the vehicle to continue charging until it was ready to go.

In turn, the companies could offer their customers incentives to offer their plug-ins to the grid through lower rates on electricity usage. Customers can opt-out, charge elsewhere, or have the vehicle ignore the request.

The first OVGI test is occurring this week at Sacramento Municipal Utility District’s Customer Service Center, where the tech will be demonstrated before federal, state, automotive and utility representatives and officials.

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Tesla’s First Battery Swap Station Opening Soon http://www.thetruthaboutcars.com/2014/10/teslas-first-battery-swap-station-opening-soon/ http://www.thetruthaboutcars.com/2014/10/teslas-first-battery-swap-station-opening-soon/#comments Fri, 17 Oct 2014 13:00:18 +0000 http://www.thetruthaboutcars.com/?p=932362 While Tesla owners — and owners of all EVs, for that matter — may be waiting a couple of years before titanium oxide anodes bring battery charging levels down to the 3- to 5-minute fueling times found at a given gas station, CEO Elon Musk has another option for them to consider: Battery-pack swapping. SlashGear […]

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Tesla Supercharger

While Tesla owners — and owners of all EVs, for that matter — may be waiting a couple of years before titanium oxide anodes bring battery charging levels down to the 3- to 5-minute fueling times found at a given gas station, CEO Elon Musk has another option for them to consider: Battery-pack swapping.

SlashGear reports the first swapping station will come online within the next few months, offering S and X owners the option of allowing robots to swap a drained pack for a fully charged unit from underneath the car within 90 seconds. Not only is this method faster than refueling at the local ARCO, but it blows away the Supercharger’s 30-minute charging time, as well.

The pack swap would also enable owners to retrieve their original packs later on, or, should retrieval become inconvenient, pay the difference for the new pack. Critics note this could lead to supply problems, where some stations have batteries waiting for their owners to return, while others run short of new packs.

The first station will open somewhere between Los Angeles and San Francisco, though further details were scant.

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Big Steel Steps Up Marketing Game Under Aluminum Shadow http://www.thetruthaboutcars.com/2014/10/big-steel-steps-marketing-game-aluminum-shadow/ http://www.thetruthaboutcars.com/2014/10/big-steel-steps-marketing-game-aluminum-shadow/#comments Thu, 16 Oct 2014 14:00:20 +0000 http://www.thetruthaboutcars.com/?p=932026 Ford’s move to make the upcoming F-150 out of aluminum, along with GM’s plans to do the same with its trucks down the road, isn’t sitting well with the steel industry, to say the least. PickupTrucks.com reports the Steel Market Development Institute — the marketing arm of eight United States-based steel producers — recently became […]

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2015-ford-f-150-in-detroit-front-side-view

Ford’s move to make the upcoming F-150 out of aluminum, along with GM’s plans to do the same with its trucks down the road, isn’t sitting well with the steel industry, to say the least.

PickupTrucks.com reports the Steel Market Development Institute — the marketing arm of eight United States-based steel producers — recently became the title sponsor of the Texas Auto Writers Association’s 2014 Truck Rodeo — where the Aluminum King of Truck Mountain took home the Truck of Texas title and four other awards — in part to promote steel. Outgoing SDMI vice president Ronald Krupitzer explains:

Texans know and love their trucks. When they need a vehicle to keep up with the workload and lifestyle, advanced high-strength steel offers the perfect balance between weight and performance… we look forward to partnering with the Texas Auto Writers Association and sharing their insight on why time-tested materials, like advanced steel, will help ensure the durability, strength and safety of future vehicles.

As emphasized by SMDI president Larry Kavanaugh, the F-150 may have an aluminum body, but the truck’s frame “uses more high-strength steel than any other pickup.” The group also proclaimed said steel would remain the choice of automakers through 2025 and beyond, while aluminum will go the way of the hula hoop, Tamagotchi and the Harlem Shake after a few years of experimentation.

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GM Slapped With Lawsuits Totalling $10B Over Lost Value Claims http://www.thetruthaboutcars.com/2014/10/gm-slapped-lawsuits-totalling-10b-lost-value-claims/ http://www.thetruthaboutcars.com/2014/10/gm-slapped-lawsuits-totalling-10b-lost-value-claims/#comments Thu, 16 Oct 2014 13:00:37 +0000 http://www.thetruthaboutcars.com/?p=932002 General Motors twice experienced the business end of a leather glove Wednesday, when over 20 million consumers demanded satisfaction via two lawsuits totalling $10 billion in claims over lost resale value as a result of the February 2014 ignition switch recall. Bloomberg reports two class actions would come GM’s way, the larger representing those who […]

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2009 Chevrolet Cobalt Kia Store

General Motors twice experienced the business end of a leather glove Wednesday, when over 20 million consumers demanded satisfaction via two lawsuits totalling $10 billion in claims over lost resale value as a result of the February 2014 ignition switch recall.

Bloomberg reports two class actions would come GM’s way, the larger representing those who bought a GM vehicle between July 2009 and July 2014, whether or not they were still in possession of said vehicle.

The smaller lawsuit, meanwhile represents those who bought vehicles prior to the automaker’s bankruptcy in July 2009, though it may be muted depending on how a bankruptcy judge in New York rules next year regarding whether or not claims for accidents and economic losses made before the bankruptcy would be allowed to move forward.

According to the filing for the larger suit, “New GM’s” claims of being focused on safety and innovation were little more than a mask, resulting in diminished values of all GM-branded vehicles as a result of both the recall and the automaker’s “corporate culture of ignoring and concealing safety defects.”

For its part, GM vowed in an email to “vigorously defend against plaintiffs’ claims that GM vehicles have reduced resale value.”

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Michigan May Ban Tesla Direct Sales Pending Governor’s Signature http://www.thetruthaboutcars.com/2014/10/michigan-may-ban-tesla-direct-sales-pending-governors-signature/ http://www.thetruthaboutcars.com/2014/10/michigan-may-ban-tesla-direct-sales-pending-governors-signature/#comments Thu, 16 Oct 2014 12:00:00 +0000 http://www.thetruthaboutcars.com/?p=931978 Sitting on Michigan governor Rick Snyder’s desk is a bill that would add the state to the list of places where Tesla cannot sell its vehicles directly to the public, waiting for his pen to seal the deal. Automotive News reports Michigan H.B. 5606 was originally meant to determine whether or not automakers could stop […]

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tesla-store-opening-in-westfield-mall-london-oct-2013_100444202_l

Sitting on Michigan governor Rick Snyder’s desk is a bill that would add the state to the list of places where Tesla cannot sell its vehicles directly to the public, waiting for his pen to seal the deal.

Automotive News reports Michigan H.B. 5606 was originally meant to determine whether or not automakers could stop their dealership networks from charging consumers certain fees when it was introduced in May, only for the anti-Tesla language to be appended to the bill by the state senate prior to passage — and without notice or debate — during the first two days of October. The bill then returned to the state house, passing 106 to 1 before landing on Snyder’s desk.

On the third day, Tesla contacted the governor’s office to have “a very open and productive dialogue” with those in the Snyder administration, according to vice president of business development Diarmuid O’Connell. He added that the automaker had been watching the bill since its introduction, citing its experience with other bills where anti-Tesla language had been stealthily implemented.

Meanwhile, Michigan Automobile Dealers Association executive vice president Terry Burns applauded the bill, proclaiming that while Tesla are “more than welcome” to do business in Michigan, he would hope they do so based on state law:

One good thing about being governor, you get to do whatever you think is appropriate at the time. We hope and look forward to him signing the bill and clarifying the language, and we hope he does it soon.

As for when the governor would decide the fate of H.B. 5606, a representative said the bill was being evaluated, but nothing has been decided thus far. Snyder has until October 21 to sign.

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Datsun Dealing With Low Sales In Emerging Markets http://www.thetruthaboutcars.com/2014/10/datsun-dealing-low-sales-emerging-markets/ http://www.thetruthaboutcars.com/2014/10/datsun-dealing-low-sales-emerging-markets/#comments Wed, 15 Oct 2014 10:00:34 +0000 http://www.thetruthaboutcars.com/?p=931346 Last year, Renault-Nissan resurrected Datsun, positioning the brand for emerging markets — like India, Russia and Indonesia — with a portfolio of models that would attract new, young consumers whose wallets were a bit thin. It’s not quite working out thus far. Bloomberg reports deliveries of the Go hatchback in India have fallen in three […]

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Datsun mi-Do 01

Last year, Renault-Nissan resurrected Datsun, positioning the brand for emerging markets — like India, Russia and Indonesia — with a portfolio of models that would attract new, young consumers whose wallets were a bit thin.

It’s not quite working out thus far.

Bloomberg reports deliveries of the Go hatchback in India have fallen in three of the previous four months through this August, with only 607 units leaving the lot in July, briefly dipping below the sales rate of the Tata Nano in the same month. Further, from its debut in March through August, a total of 9,557 of the ₹312,270 ($5,100 USD) Gos found their way into Indian garages.

Meanwhile, Russian sales will take a hit thanks to the ongoing geopolitical Cold War retro revival delivering a two-pronged attack upon the market, with sanctions by Western states on one side, the spectre of recession along the other. According to IHS Automotive, sales may fall to a decade-low of 9 percent by the time 2015 rolls around.

Finally, Datsun has moved 6,400 Go+ Pancas thus far in FY 2014, with the goal set for 40,000 units sold by the end of March 2015. The brand recently began accepting orders for the Go hatch, while Nissan believes it can hit the mark within the year.

India may prove to be the toughest market for the upstart brand, as those interested in a new car would rather pay more than be seen in something considered “cheap.” That said, sales could pick up during the country’s festival season, which began last month and is set to end in November. Additionally, Datsun corporate vice president Vincent Cobee acknowledged that it would take a while for a new-car buyer to consider a new brand over an established one, even if they are paying $10,000 or less for the vehicle.

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Acura May Follow Subaru With AWD-Only Product Plan http://www.thetruthaboutcars.com/2014/10/acura-may-follow-subaru-awd-product-plan/ http://www.thetruthaboutcars.com/2014/10/acura-may-follow-subaru-awd-product-plan/#comments Tue, 14 Oct 2014 14:00:50 +0000 http://www.thetruthaboutcars.com/?p=930906 Looking for a way to revitalize itself, Acura is considering taking a cue from Subaru by going all in on all-wheel drive. Automotive News reports the plan is one of several backed by the brand’s Acura Business Planning Office — formed earlier this year to rethink and revitalize the brand in the United States — […]

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2012-acura-TL-SH-AWD-badge-2

Looking for a way to revitalize itself, Acura is considering taking a cue from Subaru by going all in on all-wheel drive.

Automotive News reports the plan is one of several backed by the brand’s Acura Business Planning Office — formed earlier this year to rethink and revitalize the brand in the United States — though nothing is set in stone thus far.

Acura boss Koichi Fukuo believes that AWD is the way to go, citing the brand’s need to offer “something different” compared to the competition. That said, premium brands like BMW and Audi already offer AWD, with 58 percent of BMWs and 90 percent of Audis so equipped.

As for taking influence from Subaru’s success with the platform, Fukuo wants to do for what he calls “Acurists” — the loyal customer base he aims to cultivate through the AWD plan — what the Pleiadian automaker has done for its “Subarists”:

Looking at Subaru, I felt that we have to have a strong, clear direction as a brand. What’s important is to have the technology, styling and performance to evolve all together. Otherwise, I don’t think we can increase the number of loyal customers, so-called Acurists.

At present, the TLX and the upcoming hybrid RLX will have the brand’s next-gen Super Handling All-Wheel-Drive system, the latter receiving the Sport Hybrid variant that will also move the second-gen NSX when the sports car leaves Ohio in 2015. The rest of the lineup will follow over the years as each model comes up for renewal and/or refreshing. Power for all will come more powerful engines, none of which will be V8s or V10s due to weight issues interfering with the performance of a given vehicle.

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Hyundai/Kia Reconsidering US Diesel Market Stance http://www.thetruthaboutcars.com/2014/10/hyundaikia-reconsidering-us-diesel-market-stance/ http://www.thetruthaboutcars.com/2014/10/hyundaikia-reconsidering-us-diesel-market-stance/#comments Tue, 14 Oct 2014 13:00:57 +0000 http://www.thetruthaboutcars.com/?p=930882 With their portfolio of hybrids and EVs in place in the United States, Hyundai/Kia are now reconsidering their stance on bringing diesel power over to the market. According to Ward’s Auto, Hyundai/Kia America Technical Center powertrain director John Juriga says his employer sees “some value with diesels,” stating the South Korean duo had planned to […]

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Kia-Rio-Diesel

With their portfolio of hybrids and EVs in place in the United States, Hyundai/Kia are now reconsidering their stance on bringing diesel power over to the market.

According to Ward’s Auto, Hyundai/Kia America Technical Center powertrain director John Juriga says his employer sees “some value with diesels,” stating the South Korean duo had planned to bring them over as far back as 2009, only to back out due to then-upcoming regulations for cleaner diesels, the costs in creating them, and the higher price of diesel compared to gasoline. He says that while those issues “haven’t necessarily been eliminated, they’ve been understood better,” leading to a “more direct path” toward a U.S. diesel lineup.

Additionally, CAFE targets — especially the 2025 fleet target of 54.5 mpg — could necessitate Hyundai/Kia to add diesel to its green weapons arsenal. Juriga stated Hyundai may bring cylinder deactivation, PHEVs and EGR between 2016 and 2021, while nine- and 10-speed automatics could further its fuel efficiency game between 2021 and 2025.

That said, the duo’s diesel efforts would need to find the right fit in the U.S. in order to achieve success. Juriga explained that the Chevrolet Cruze Diesel made up just 3 percent of overall Cruze sales, and that the vehicle chosen by Hyundai/Kia would also have to go against Volkswagen strong diesel lineup. Though he didn’t offer what vehicle the duo had in mind, he believes the automakers’ customer base would be “more accepting of the technology and willing to pay a premium for the engine type in the correct product.”

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Nielsen: Baby Boomer Men Greatest Generation Of Connected-Car Users http://www.thetruthaboutcars.com/2014/10/nielsen-baby-boomer-men-greatest-generation-connected-car-users/ http://www.thetruthaboutcars.com/2014/10/nielsen-baby-boomer-men-greatest-generation-connected-car-users/#comments Mon, 13 Oct 2014 11:00:18 +0000 http://www.thetruthaboutcars.com/?p=930226 Nielsen, who are better known for its television ratings system than much else, recently published a report narrowing down who exactly goes for connected-vehicle technology the most. Short answer: Men 55 and over, college degree in one hand, $100,000 in the other. Breaking it down further, men comprised the majority of all connected-vehicle users at […]

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Cadillac CUE

Nielsen, who are better known for its television ratings system than much else, recently published a report narrowing down who exactly goes for connected-vehicle technology the most.

Short answer: Men 55 and over, college degree in one hand, $100,000 in the other.

Breaking it down further, men comprised the majority of all connected-vehicle users at 58 percent, with 42 percent over the age of 55, 62 percent in possession of a college degree, and 37 percent making over $100,000 annually.

As for how all users end up in a connected vehicle, Nielsen says safety is the biggest factor, with 79 percent believing the vehicle’s technology will keep them safe on the road. Crash notifications, Internet-enabled navigation and safety alerts were at the top of the users’ list when shopping for a new vehicle.

The entertainment side of the infotainment divide also had its day in the sun, with 36 percent of users streaming audio into their car on a regular basis, 26 percent going online, and 21 percent downloading media while riding the real superhighway.

Finally, 84 percent of women who own a connected vehicle consider having their vehicle act as a Wi-Fi hot spot is important to their needs, over 74 percent of men.

Nielsen Connected Car Report 1

Nielsen Connected Car Report 2

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NADA, CFPB Fight For Future Of Automotive Financing http://www.thetruthaboutcars.com/2014/10/nada-cfpb-fight-future-automotive-financing/ http://www.thetruthaboutcars.com/2014/10/nada-cfpb-fight-future-automotive-financing/#comments Thu, 09 Oct 2014 10:00:13 +0000 http://www.thetruthaboutcars.com/?p=927882 According to National Automobile Dealers Association chair Forrest McConnell, the United States government’s plan to tighten automotive finance regulations amounts to an attempt by said government “to take away the consumer’s right to get a discount.” Autoblog reports the Consumer Financial Protection Bureau wants to further extend its reach in the industry, arguing that a […]

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car salesman battle brigade

According to National Automobile Dealers Association chair Forrest McConnell, the United States government’s plan to tighten automotive finance regulations amounts to an attempt by said government “to take away the consumer’s right to get a discount.”

Autoblog reports the Consumer Financial Protection Bureau wants to further extend its reach in the industry, arguing that a flat-fee system would provide more transparency and prove beneficial to consumers over the current discretionary interest rate system, which the agency claims can be used to discriminate against certain groups of customers.

McConnell returned fire, proclaiming the CFPB’s reasoning as “flawed,” and that dealers are against discrimination:

Dealers have to discount those rates to be competitive. The current system saves customers money. Period.

At stake are 87.4 million outstanding loans worth over $900 billion as of Q1 2014, 90 percent of which originate from 38 auto finance companies that would fall under the proposed CFPB regulations.

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McCullough: Diesel Evoque Under Consideration For US Market http://www.thetruthaboutcars.com/2014/10/mccullough-diesel-evoque-consideration-us-market/ http://www.thetruthaboutcars.com/2014/10/mccullough-diesel-evoque-consideration-us-market/#comments Wed, 08 Oct 2014 13:00:02 +0000 http://www.thetruthaboutcars.com/?p=927682 Mrs. Beckham’s contribution to the automotive world, the Land Rover Evoque, may gain diesel power in the United States sometime soon. AutoGuide reports the plan to place a diesel engine under the bonnet of the crossover is “being considered,” according to Jaguar Land Rover North America marketing vice president Kim McCullough. At present, only the […]

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Mrs. Beckham’s contribution to the automotive world, the Land Rover Evoque, may gain diesel power in the United States sometime soon.

AutoGuide reports the plan to place a diesel engine under the bonnet of the crossover is “being considered,” according to Jaguar Land Rover North America marketing vice president Kim McCullough. At present, only the 2-liter EcoBoost powers the U.S. market model, as the 2.2-liter diesel sold elsewhere cannot meet emissions here.

JLR’s £500 million ($804 million USD) engine production plant will begin production early in 2015 of a 2-liter Ingenium diesel, which will first find a home in the U.S. under the bonnet of the new Jaguar XE. The Ingenium turbo-four gasoline engine will also likely replace the EcoBoost sometime in the future, though McCullough declined to confirm anything more.

As for the diesel Evoque, she believes greater acceptance of diesels overall in the U.S. market could help Land Rover navigate its way through increasing fuel-efficiency targets, with Ingenium diesels landing in U.S. market Jaguar and Land Rover models as the product cycle moves forward.

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