The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. Fri, 01 Aug 2014 21:10:16 +0000 en-US hourly 1 http://wordpress.org/?v=3.9.1 The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars no The Truth About Cars editors@ttac.com editors@ttac.com (The Truth About Cars) 2006-2009 The Truth About Cars The Truth About Cars is dedicated to providing candid, unbiased automobile reviews and the latest in auto industry news. The Truth About Cars » Customer Relations http://www.thetruthaboutcars.com/wp-content/themes/ttac-theme/images/logo.gif http://www.thetruthaboutcars.com/category/news-blog/customer-relations/ New York City First In Nation To Ban Sales Of Unrepaired Recalled Used Vehicles http://www.thetruthaboutcars.com/2014/08/new-york-city-first-nation-ban-sales-unrepaired-recalled-used-vehicles/ http://www.thetruthaboutcars.com/2014/08/new-york-city-first-nation-ban-sales-unrepaired-recalled-used-vehicles/#comments Fri, 01 Aug 2014 13:00:47 +0000 http://www.thetruthaboutcars.com/?p=877954 Shopping for a used vehicle in New York City? Thanks to city officials, the used car you buy will likely be a bit safer, as all 800 used dealerships must fix recalled vehicles prior to purchase, as well as fix those sold after the fact. The Detroit Newsreports the move is the result of an […]

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Used Car Dealership NYC

Shopping for a used vehicle in New York City? Thanks to city officials, the used car you buy will likely be a bit safer, as all 800 used dealerships must fix recalled vehicles prior to purchase, as well as fix those sold after the fact.

The Detroit Newsreports the move is the result of an investigation by the city’s Department of Consumer Affairs, where 200 such dealers were subpoenaed “to provide their policies on selling unrepaired recalled cars, to reveal how many such vehicles they have sold in the past year, and whether the consumer was notified at the time of sale.”

The new requirement uses a city ordinance requiring dealers to certify their wares as roadworthy, and to not mislead customers regarding the safety of any vehicle on the lot. Dealers will also be ordered to send notices to consumers owning recalled vehicles, and to repair any that come into the shop at the dealer’s expense.

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GM Warned Of Rental-Car Crashes As Early As 2005 http://www.thetruthaboutcars.com/2014/08/gm-warned-rental-car-crashes-early-2005/ http://www.thetruthaboutcars.com/2014/08/gm-warned-rental-car-crashes-early-2005/#comments Fri, 01 Aug 2014 12:00:24 +0000 http://www.thetruthaboutcars.com/?p=877866 Several years prior to the February 2014 General Motors ignition switch recall, car rental companies did their best to get the automaker’s attention regarding a series of accidents and fatalities linked to the latter’s low-cost fleet offerings. Bloomberg reports that as early as 2005, companies such as Enterprise, Alamo and Hertz all reported accidents to […]

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RenCen1

Several years prior to the February 2014 General Motors ignition switch recall, car rental companies did their best to get the automaker’s attention regarding a series of accidents and fatalities linked to the latter’s low-cost fleet offerings.

Bloomberg reports that as early as 2005, companies such as Enterprise, Alamo and Hertz all reported accidents to GM involving the Chevrolet Cobalt. Each report noted the failed deployment of the vehicle’s airbags, such as the September 2006 fatal accident involving an Alamo unit, as well as braking and steering issues that led up to the accidents.

Though the companies did their best to get the automaker to do something, GM believed there wasn’t “sufficient information” to link the problems experienced to the accidents reported, as explained to the National Highway Traffic Safety Administration in one of their meetings between 2005 and 2013. The reports are now part of a growing collection of evidence of both parties’ inability to act quickly prior to the February 2014 recall.

In the present, GM has modified its safety-monitoring system to handle questions and concerns from the car rental industry over potential flaws, as well as backing a U.S. Senate bill that would prohibit affected vehicles from being rented or sold without having first been repaired.

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Utilities, Automakers Collaborate On Smart PHEV Charging Platform http://www.thetruthaboutcars.com/2014/08/utilities-automakers-collaborate-smart-phev-charging-platform/ http://www.thetruthaboutcars.com/2014/08/utilities-automakers-collaborate-smart-phev-charging-platform/#comments Fri, 01 Aug 2014 11:00:05 +0000 http://www.thetruthaboutcars.com/?p=877810 A combination of one research institute, eight automakers and 15 utilities are working together to create a smart grid charging platform for PHEVs. Autoblog Green reports General Motors, BMW, Honda, Fiat Chrysler Automobiles, Ford, Mercedes-Benz, Mitsubishi and Toyota, as well as utilities like Con Edison, Manitoba Hydro and the TVA, are working with the Electric […]

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2015 Chevrolet Spark EV

A combination of one research institute, eight automakers and 15 utilities are working together to create a smart grid charging platform for PHEVs.

Autoblog Green reports General Motors, BMW, Honda, Fiat Chrysler Automobiles, Ford, Mercedes-Benz, Mitsubishi and Toyota, as well as utilities like Con Edison, Manitoba Hydro and the TVA, are working with the Electric Power Research Institute to develop a demand charging platform where the PHEV and the utility exchange information that would reduce the former’s charging during peak hours, then boost it back up during off-peak.

In turn, such a system would allow for increased service reliability for all customers “by helping to mitigate the impact of strain on the grid during peak periods and could contribute to curbing greenhouse gas emissions.” Further, utilities would better be able to manage usage without needing to upgrade their infrastructure, with the savings passed on to their customer base.

As for when this project would get off the ground, no timeline was given as of this time.

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Honda Dealerships Asked To Issue Waivers Over Defective Airbags http://www.thetruthaboutcars.com/2014/08/honda-dealerships-asked-issue-waivers-defective-airbags/ http://www.thetruthaboutcars.com/2014/08/honda-dealerships-asked-issue-waivers-defective-airbags/#comments Fri, 01 Aug 2014 10:00:33 +0000 http://www.thetruthaboutcars.com/?p=877626 Ever wonder what would happen if Dethklok decided to go into the automotive business, especially with the virtual band’s use of pain waivers as a legal means to protect themselves from whatever death and/or dismemberment would likely occur during a concert? Wonder no more: Honda is asking its dealers to ask their customers to sign […]

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Scholfield Honda Dealership

Ever wonder what would happen if Dethklok decided to go into the automotive business, especially with the virtual band’s use of pain waivers as a legal means to protect themselves from whatever death and/or dismemberment would likely occur during a concert?

Wonder no more: Honda is asking its dealers to ask their customers to sign a waiver acknowledging the used car they’re about to buy off the lot may have an Takata airbag that, in the event of a crash, could kill them upon deployment.

Automotive News reports the automaker’s Airbag Inflator Recall Disclosure and Acknowledgment waiver affects the following Honda and Acura vehicles:

  • 2001-2005 Accord V6
  • 2001-2007 Accord I4
  • 2002-2003 TL
  • 2002-2003 CL
  • 2002-2004 Odyssey
  • 2002-2006 CR-V
  • 2003-2006 MDX
  • 2003-2007 Pilot
  • 2003-2011 Element
  • 2005 RL
  • 2006 Ridgeline

Most dealers believe the waiver is a smart move by Honda, citing liability concerns. However, New Jersey lawyer Eric Chase says the waver could prove to be a problem for both parties:

If a dealer called me and said, “We’re talking about something that is under recall but we can’t repair it and it’s dangerous to the point we’d have to warn them about death,” I’d say, “You’ve got to do everything you legally can to make sure a consumer does not get behind that wheel.”

Meanwhile, a Honda representative said that once the automaker has gone through its VIN database and those of all 50 states’ DMVs to find and recall all vehicles affected by the Takata airbag crisis, dealers won’t need to issue the wavers come purchase time, instead using a VIN search to determine any potential problem with a given vehicle.

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Honda Fit EV, Insight Discontinued http://www.thetruthaboutcars.com/2014/07/honda-fit-ev-insight-discontinued/ http://www.thetruthaboutcars.com/2014/07/honda-fit-ev-insight-discontinued/#comments Thu, 31 Jul 2014 13:00:37 +0000 http://www.thetruthaboutcars.com/?p=876985 It’s official: the Honda Fit EV and Insight have been discontinued. Edmunds reports the Insight will cease production later this summer, while inventory will be available at dealerships through the end of 2014. Meanwhile, the Fit EV — of which 1,100 were ever going to be built for the United States market — will remain […]

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It’s official: the Honda Fit EV and Insight have been discontinued.

Edmunds reports the Insight will cease production later this summer, while inventory will be available at dealerships through the end of 2014. Meanwhile, the Fit EV — of which 1,100 were ever going to be built for the United States market — will remain in production until sometime this autumn, with Honda providing customer support through each vehicle’s lease period.

As for the future, representative Sage Marie said the automaker would focus on “a new generation of electromotive technologies,” such as the expanded use of its two-motor hybrid system found in both the Accord Hybrid and Accord Plug-In Hybrid. In addition, a decision will be announced regarding the FCX Clarity, especially with a successor — influenced by the FCEV from last year’s LA Auto Show — waiting in the wings.

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Millennials Start With Sharing, End With Individual Ownership http://www.thetruthaboutcars.com/2014/07/millennials-start-with-sharing-end-with-individual-ownership/ http://www.thetruthaboutcars.com/2014/07/millennials-start-with-sharing-end-with-individual-ownership/#comments Tue, 29 Jul 2014 13:00:36 +0000 http://www.thetruthaboutcars.com/?p=875073 Though companies such as Lyft, Car2Go and Uber aim to help the young and the carless get around town without the need for owning a car — Uber wanting to go as far as to replace car ownership, period — the millennials eventually decide to go all in on individual car ownership. Automotive News reports […]

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hipster lyft millennials

Though companies such as Lyft, Car2Go and Uber aim to help the young and the carless get around town without the need for owning a car — Uber wanting to go as far as to replace car ownership, period — the millennials eventually decide to go all in on individual car ownership.

Automotive News reports the transition from using ridesharing and car sharing services to ownership comes when cohorts of the generational group begin families, sometimes moving out of the urban core to do so. The delays in starting a family and purchasing a car are linked to student loan debt and a recovering, highly competitive job market, pushing the age of first-time buyers to the mid-20s at the youngest.

Meanwhile, those who live in cities like Austin, Boston, New York and Seattle are helping to make sharing services a success, with a projected 3.8 million users coming on-board by 2020. In turn, a total of 50 percent either sell a car or postpone buying a car, substituting ownership for sharing, leading to 1.9 million vehicles sold-off or not bought by 2020.

Though sharing may mean fewer vehicles leave the showroom, overall sales are climbing. Over 16 million units are forecast to head out onto the highway by the end of 2014 according to many an analyst. In the long-term, sharing services may also help send their consumer base to the showroom, with those shoppers looking a vehicle based on what they drove as a member of the service.

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Equifax: Auto Lending At Record Highs, Delinquencies At Record Lows http://www.thetruthaboutcars.com/2014/07/equifax-auto-lending-at-record-highs-delinquencies-at-record-lows/ http://www.thetruthaboutcars.com/2014/07/equifax-auto-lending-at-record-highs-delinquencies-at-record-lows/#comments Tue, 29 Jul 2014 12:00:08 +0000 http://www.thetruthaboutcars.com/?p=874985 Six years after the dark days of the Great Recession, automotive lending is back on the rise, while delinquencies on those loans remain grounded. Ward’s Auto reports the total balance of the loans after the first half of 2014, according to a report by credit reporting agency Equifax, is a record $902.2 billion. Equifax economist […]

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new couple old tricks auto lending

Six years after the dark days of the Great Recession, automotive lending is back on the rise, while delinquencies on those loans remain grounded.

Ward’s Auto reports the total balance of the loans after the first half of 2014, according to a report by credit reporting agency Equifax, is a record $902.2 billion. Equifax economist Dennis Carlson adds that auto lending accounts for more than half of all new non-mortgage lending during the first four months of the year, with delinquencies making up less than 1 percent of the total balance:

Lenders are responding to record low delinquencies by offering great rates and terms, while consumers are responding to the improving economic conditions by making the decision to purchase newer vehicles.

For those first months of 2014, the total balance of new auto loans is $163.5 billion, with 8.1 million loans out and about. Further, 2.6 million of those loans went to subprime consumers, while the total balance of the loans is $46.2 billion, making up 28.2 percent of the overall new loan balance.

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Nissan Loses Money On Every Leaf Replacement Battery Sold http://www.thetruthaboutcars.com/2014/07/kuhlman-nissan-loses-money-per-leaf-replacement-battery-sold/ http://www.thetruthaboutcars.com/2014/07/kuhlman-nissan-loses-money-per-leaf-replacement-battery-sold/#comments Fri, 25 Jul 2014 11:00:08 +0000 http://www.thetruthaboutcars.com/?p=873026 In June, Nissan announced that Leaf owners could obtain a replacement battery pack for $5,500 upon trading in the old unit. While a boon to said owners, the automaker is losing blood on the deal every time a pack is sold. Green Car Reports interviewed Nissan vice president of global communications Jeff Kuhlman, who explained […]

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2011_Nissan_Leaf_SL_--_10-28-2011

In June, Nissan announced that Leaf owners could obtain a replacement battery pack for $5,500 upon trading in the old unit. While a boon to said owners, the automaker is losing blood on the deal every time a pack is sold.

Green Car Reports interviewed Nissan vice president of global communications Jeff Kuhlman, who explained that the low price for the new pack was the result of his employer subsidizing the price, though he declined to state how much Nissan spends per replacement. Thus, no profit is being made at this time off of the exchange.

However, Nissan isn’t yet hurting on this “customer-first” initiative. According to Kuhlman, no one has taken the automaker up on its Leaf battery replacement program.

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EPA In “Consideration Phase” Of Real-World Fuel Economy Testing http://www.thetruthaboutcars.com/2014/07/epa-in-consideration-phase-of-real-world-fuel-economy-testing/ http://www.thetruthaboutcars.com/2014/07/epa-in-consideration-phase-of-real-world-fuel-economy-testing/#comments Thu, 24 Jul 2014 13:00:15 +0000 http://www.thetruthaboutcars.com/?p=872818 As reported earlier, the Environmental Protection Agency is planning to put automakers through real-world testing of their MPG claims. However, the agency is asking this be done on the track instead of the highway. Edmunds reports the plans are in the “consideration phase,” with the aim of bringing claims in line with what drivers experience […]

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EPA HQ

As reported earlier, the Environmental Protection Agency is planning to put automakers through real-world testing of their MPG claims. However, the agency is asking this be done on the track instead of the highway.

Edmunds reports the plans are in the “consideration phase,” with the aim of bringing claims in line with what drivers experience on the road, according to an unnamed EPA spokeswoman:

EPA is considering requiring automakers to perform supplemental test-track audits of production vehicles to validate the values for aerodynamic drag and tire friction, which are important data inputs for our laboratory fuel economy testing. Augmenting EPA’s existing pre-production procedures with post-production audits of real-world factors will help further ensure that the data used in EPA labels accurately reflect the vehicles consumers find on dealer lots.

She goes on to clarify that the testing should occur on the track, and that the agency is “not considering creating public roadway test procedures” to replace the results currently gained in the lab.

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Japanese Government To Push FCVs Via $20k Subsidy http://www.thetruthaboutcars.com/2014/07/japanese-government-to-push-fcvs-via-20k-subsidy/ http://www.thetruthaboutcars.com/2014/07/japanese-government-to-push-fcvs-via-20k-subsidy/#comments Thu, 24 Jul 2014 12:00:56 +0000 http://www.thetruthaboutcars.com/?p=872802 With Toyota ready to make big moves with its 2015 FCV, the Japanese government is ready with their own big move: $20,000 USD in incentives. Autoblog Green reports the government will offer buyers of the hydrogen-powered sedan $20,000 in subsidies, which may bring down the reported $69,000 MSRP down to $49,000; EV subsidies in Japan […]

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With Toyota ready to make big moves with its 2015 FCV, the Japanese government is ready with their own big move: $20,000 USD in incentives.

Autoblog Green reports the government will offer buyers of the hydrogen-powered sedan $20,000 in subsidies, which may bring down the reported $69,000 MSRP down to $49,000; EV subsidies in Japan max out at $8,500 per vehicle for comparison.

Meanwhile, the FCV will likely sell for $50,000 in the United States when it leaves the container ships next summer, and will be joined by Honda’s own FCV — name to be determined later — sometime in 2015.

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General Motors Issues Six Recalls For 720,000 Vehicles http://www.thetruthaboutcars.com/2014/07/general-motors-issues-six-recalls-for-720000-vehicles/ http://www.thetruthaboutcars.com/2014/07/general-motors-issues-six-recalls-for-720000-vehicles/#comments Thu, 24 Jul 2014 11:00:59 +0000 http://www.thetruthaboutcars.com/?p=872770 Wednesday, General Motors issued six recalls for a total of around 720,000 vehicles, all assembled within the last five years. Autoblog reports the following have been recalled: 2010 – 12 Chevrolet Equinox/GMC Terrain/Cadillac SRX; 2011 – 12 Chevrolet Camaro, Buick Regal, Buick LaCrosse: Bolt used to secure height adjustor actuator in vehicles with powered seats […]

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2014 Chevrolet SS in Red

Wednesday, General Motors issued six recalls for a total of around 720,000 vehicles, all assembled within the last five years.

Autoblog reports the following have been recalled:

  • 2010 – 12 Chevrolet Equinox/GMC Terrain/Cadillac SRX; 2011 – 12 Chevrolet Camaro, Buick Regal, Buick LaCrosse: Bolt used to secure height adjustor actuator in vehicles with powered seats may loosen on its own, if not fall out, allowing the seat to move freely; 414,333 recalled.
  • 2013 – 14 Cadillac ATS, Buick Encore; 2014 Chevrolet Caprice/SS, Cadillac CTS, Cadillac ELR; 2014 – 15 Chevrolet Silverado/GMC Sierra: Incomplete weld of seat hook bracket assembly, may require track replacement; 124,008 recalled.
  • 2011 – 13 Buick Regal; 2013 Chevrolet Malibu: Single-bulb burnout of turn signal failing to notify driver of issue, reprogramming needed; 120,426 recalled.
  • 2014 Chevrolet Impala: Bad electric ground on power steering module of belt-driven electric steering models — caused by misplaced paint — may lead to sudden loss or reduction of steering power; 57,242 recalled
  • 2014 – 15 Chevrolet Spark: Improperly fastened lower control arm of Korean-built models could lead to separation from the steering knuckle; 1,919 recalled.
  • 2015 Chevrolet Tahoe/GMC Yukon, Chevrolet Suburban/GMC Yukon Denali: Incorrect retaining nut in interior roof rail could puncture or tear roof-mounted airbags upon deployment; 22 recalled.

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2015 Chevrolet SS Order Guide Confirms Manual Transmission, Magnetic Ride http://www.thetruthaboutcars.com/2014/07/2015-chevrolet-ss-order-guide-confirms-manual-transmission-magnetic-ride/ http://www.thetruthaboutcars.com/2014/07/2015-chevrolet-ss-order-guide-confirms-manual-transmission-magnetic-ride/#comments Mon, 21 Jul 2014 13:00:24 +0000 http://www.thetruthaboutcars.com/?p=870026 Those who were waiting for the Chevrolet SS to have a manual transmission to go with its Australian power, they can now breathe: The order guide confirms the 2015 model will that, as well as the Magnetic Ride suspension. Jalopnik reports one of their commentariat had looked through General Motors’ online Fleet Order guide when […]

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Chevrolet SS

Those who were waiting for the Chevrolet SS to have a manual transmission to go with its Australian power, they can now breathe: The order guide confirms the 2015 model will that, as well as the Magnetic Ride suspension.

Jalopnik reports one of their commentariat had looked through General Motors’ online Fleet Order guide when they came upon the revelations. In addition, more of the commentariat pointed out a number of new colors 2015 SS owners could drool over, including Regal Peacock Green and Alchemy Purple; Dodge and SRT may have to dust off a few oldies to keep up.

2015 Chevy SS Form A 2015 Chevy SS Form B

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Chrysler Group Asks For Hitch Production Boost Amid NHTSA Inquiry http://www.thetruthaboutcars.com/2014/07/chrysler-group-asks-for-hitch-production-boost-amid-nhtsa-inquiry/ http://www.thetruthaboutcars.com/2014/07/chrysler-group-asks-for-hitch-production-boost-amid-nhtsa-inquiry/#comments Mon, 21 Jul 2014 12:00:22 +0000 http://www.thetruthaboutcars.com/?p=870010 A day after the National Highway Traffic Safety Administration asked what was taking so long for a supplier to make enough hitches to cover 2.5 million recalled vehicles, Chrysler Group ordered its supplier to boost production. Automotive News reports the inquiry, sent July 2, noted that it would take five years for Chrysler to repair […]

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A day after the National Highway Traffic Safety Administration asked what was taking so long for a supplier to make enough hitches to cover 2.5 million recalled vehicles, Chrysler Group ordered its supplier to boost production.

Automotive News reports the inquiry, sent July 2, noted that it would take five years for Chrysler to repair all 2.5 million 1993 – 1998 Jeep Grand Cherokees and 2002 – 2007 Libertys with trailer hitches meant to minimize the potential for fuel tank ruptures and fires in low-speed rear-end accidents. In turn, Chrysler told supplier Northern Stamping Inc. to raise its daily production rate from 2,205 to 3,511 hitches.

The affected vehicles will be able to be equipped with the hitches beginning August 1, with the last ones to receive theirs by March of 2015.

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Clean-Diesel Sales Up 25 Percent In The US For 2014 http://www.thetruthaboutcars.com/2014/07/clean-diesel-sales-up-25-percent-in-the-us-for-2014/ http://www.thetruthaboutcars.com/2014/07/clean-diesel-sales-up-25-percent-in-the-us-for-2014/#comments Mon, 21 Jul 2014 11:00:18 +0000 http://www.thetruthaboutcars.com/?p=869994 Though hardly any of the offerings can be found in a brown wagon with a six-speed manual pushing power to the back, U.S. sales of clean-diesel vehicles have climbed up 25 percent this year. Autoblog Green reports clean-diesels are set to double their current 3 percent of total vehicles sold in the U.S. by 2018, […]

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Though hardly any of the offerings can be found in a brown wagon with a six-speed manual pushing power to the back, U.S. sales of clean-diesel vehicles have climbed up 25 percent this year.

Autoblog Green reports clean-diesels are set to double their current 3 percent of total vehicles sold in the U.S. by 2018, according to Diesel Technology Forum. The group also noted the 25 percent jump is besting overall sales thus far in 2014, having only seen a boost of 4.2 percent in comparison.

As for the cause of the leap into oil-burning, consumers seeking better fuel economy find a 30 percent gain when the engine quietly purrs, especially when 27 of the 46 available clean-diesel models for the U.S. market are cars and SUVs. Winners include Audi and Chevrolet, both moving 8,100 and 3,000 units through the first half of 2014. Meanwhile, Volkswagen, lost 8 percent in sales during the same period, though still lead the way with 42,000 vehicles leaving the lot.

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Barra Defends GM Top Lawyer In Second US Senate Hearing http://www.thetruthaboutcars.com/2014/07/barra-defends-gm-top-lawyer-in-second-us-senate-hearing/ http://www.thetruthaboutcars.com/2014/07/barra-defends-gm-top-lawyer-in-second-us-senate-hearing/#comments Fri, 18 Jul 2014 11:00:35 +0000 http://www.thetruthaboutcars.com/?p=869290 Under fire from the U.S. Senate Commerce Committee for not having fired General Motors’ top counsel Michael Millikin, CEO Mary Barra defended her decision to keep him on the company payroll during Thursday’s hearing over the February 2014 ignition recall crisis. Automotive News reports Barra believed Millikin, who has served as GM’s general counsel since […]

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General Motors CEO Mary Barra Testifies Before Senate Committee About GM's Recalls

Under fire from the U.S. Senate Commerce Committee for not having fired General Motors’ top counsel Michael Millikin, CEO Mary Barra defended her decision to keep him on the company payroll during Thursday’s hearing over the February 2014 ignition recall crisis.

Automotive News reports Barra believed Millikin, who has served as GM’s general counsel since 2009, to be “a man of incredibly high integrity” in spite of a number of his charges failing him and the automaker, five of whom were among the 15 let go from the company last month as a result of the Valukas report.

For his part, Millikin testified that he has enacted a number of changes into how his department functions, including bringing in an outside firm to review the automaker’s litigation practices, as well as bringing to his attention any lawsuits linked to a death and/or injury as a result of GM’s products. Millikin also claimed he was not aware of the issues surrounding the out-of-spec ignition switch until the February 2014 recall was issued.

Other highlights in today’s hearing include the testimony of GM supplier Delphi CEO Rodney O’Neal, proclaiming that said switch, despite being out-of-spec, “met the requirements” put forth by the automaker; Kenneth Feinberg’s testimony, where he explained to the Senate committee how he would help affected consumers find the proof needed to process a claim, as well as stating the list of eligible vehicles under the Feinberg plan was one of the few parts of the plan decided upon by GM; and consumer advocate Ralph Nader calling upon the automaker to bring aboard an independent ombudsman who could serve as a firewall from retribution for employees wanting to blow the whistle on a potential problem, then report the problems to the CEO.

The Senate committee will hold a separate hearing with the National Highway Traffic Safety Administration over their part of the February 2014 GM ignition recall, though no date has been given thus far.

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Ram Truck Lineup Adopts SAE Towing Standard From 2015 Forward http://www.thetruthaboutcars.com/2014/07/ram-truck-lineup-adopts-sae-towing-standard-from-2015-forward/ http://www.thetruthaboutcars.com/2014/07/ram-truck-lineup-adopts-sae-towing-standard-from-2015-forward/#comments Thu, 17 Jul 2014 13:00:55 +0000 http://www.thetruthaboutcars.com/?p=867234 The Society of Automotive Engineers recently introduced a new designation standardizing maximum towing ratings, with the aim of sorting out the mess automakers have made with their internal measurements of towing capacity. Called J2807, the new system’s first champion is none other than Ram, who have gone all-in with the standard. Autoblog reports all 2015 […]

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The Society of Automotive Engineers recently introduced a new designation standardizing maximum towing ratings, with the aim of sorting out the mess automakers have made with their internal measurements of towing capacity. Called J2807, the new system’s first champion is none other than Ram, who have gone all-in with the standard.

Autoblog reports all 2015 light- and heavy-duty Ram pickups will use J2807. The new ratings are as follows:

  • Ram 1500 with 3.6-liter Pentastar V6 – 7,600 pounds
  • Ram 1500 with 3.0-liter EcoDiesel V6 – 9,200 pounds
  • Ram 1500 with 5.7-liter Hemi V8– 10,650 pounds
  • Ram 2500 with 6.4-liter Hemi V8 – 16,300 pounds
  • Ram 2500 with 6.7-liter Cummins inline-six diesel – 17,970 pounds
  • Ram 3500 with 6.4-liter Hemi V8 – 16,420 pounds
  • Ram 3500 with 6.7-liter Cummins inline-six diesel – 30,000 pounds

Automakers wanting to use the SAE towing standard must put their offerings through a battery of tests, ranging from handling checks, to being able to climb a grade without slipping below a designated speed. No word on when other manufacturers will adopt J2807.

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Kalanick: UberX Could Become Cheaper Than Owning A Car http://www.thetruthaboutcars.com/2014/07/kalanick-uberx-could-become-cheaper-than-owning-a-car/ http://www.thetruthaboutcars.com/2014/07/kalanick-uberx-could-become-cheaper-than-owning-a-car/#comments Wed, 16 Jul 2014 12:00:47 +0000 http://www.thetruthaboutcars.com/?p=866850 Uber wants to do more than disrupt the traditional taxi service, seeking to bring its pricing low enough to replace your own vehicle, period. Jalopnik reports CEO Travis Kalanick spoke with The New York Times about a 20 percent cut in pricing on UberX rides in New York, and explained what he’d like to see […]

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Uber wants to do more than disrupt the traditional taxi service, seeking to bring its pricing low enough to replace your own vehicle, period.

Jalopnik reports CEO Travis Kalanick spoke with The New York Times about a 20 percent cut in pricing on UberX rides in New York, and explained what he’d like to see happen as far as his service is concerned:

The whole point of price cuts is to get UberX pricing below the cost of owning a car. Let’s say you take three or four trips a day on average. If we can get the price of UberX low enough, we can get to where it’s cheaper to take Uber than to own a car.

He adds that while that’s currently easier said than done — there are only so many drivers to go around — and that the cuts are temporary, if Uber can expand its reach through lower pricing, the service would turn a profit even if it makes the cuts permanent. Kalanick also claims his vision would benefit all involved, from providing more jobs in New York to riders getting more for their dollar.

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Nissan’s D-Step Tweaks CVTs To Act More Like Traditional Automatics http://www.thetruthaboutcars.com/2014/07/nissans-d-step-tweaks-cvts-to-act-more-like-traditional-automatics/ http://www.thetruthaboutcars.com/2014/07/nissans-d-step-tweaks-cvts-to-act-more-like-traditional-automatics/#comments Mon, 14 Jul 2014 12:00:46 +0000 http://www.thetruthaboutcars.com/?p=865753 CVTs aren’t the most popular of transmission options around despite its improvements to fuel efficiency and ride on a vehicle so equipped. Nissan hopes an upcoming software tweak will change a few minds, however. Automotive News reports Nissan will introduce its D-Step Shift logic CVT software to more vehicles for the 2015 model year, including […]

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CVTs aren’t the most popular of transmission options around despite its improvements to fuel efficiency and ride on a vehicle so equipped. Nissan hopes an upcoming software tweak will change a few minds, however.

Automotive News reports Nissan will introduce its D-Step Shift logic CVT software to more vehicles for the 2015 model year, including the Versa, Versa Note and Pathfinder. The software, already in the 2014 Rogue and 2013 Altima four-pot, helps the CVT act more like a traditional automatic when it comes to shifting, emphasis on “act.”

On board vehicles like the new Versa, the D-Step will prompt the CVT to jump ahead a gear around 4,000 rpm, creating a brief drop in driving power while lending a sense of gears changing, all to ease Nissan owners’ concerns that their vehicle’s transmission is somehow broken due to the lack of a notable gear change. More models will receive D-Step in 2016.

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Buy-Here, Pay-Here Dealers Face Stiff Competition From New-Car Dealers’ Cheap Credit http://www.thetruthaboutcars.com/2014/07/buy-here-pay-here-dealers-face-stiff-competition-from-new-car-dealers-cheap-credit/ http://www.thetruthaboutcars.com/2014/07/buy-here-pay-here-dealers-face-stiff-competition-from-new-car-dealers-cheap-credit/#comments Thu, 10 Jul 2014 12:00:57 +0000 http://www.thetruthaboutcars.com/?p=862945 Buy-here, pay-here lots, traditionally the place to find a vehicle with little, bad or no credit, are facing some stiff competition as of late from new-car dealers offering cheap financing. Automotive News reports in a conference call this spring by America’s Car-Mart CEO Hank Henderson, he said new-car dealerships were making finance offers on both […]

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Buy-here, pay-here lots, traditionally the place to find a vehicle with little, bad or no credit, are facing some stiff competition as of late from new-car dealers offering cheap financing.

Automotive News reports in a conference call this spring by America’s Car-Mart CEO Hank Henderson, he said new-car dealerships were making finance offers on both low-end new vehicles and high-end used units his group are unable to counter:

Some of the offerings are zero percent down, no payments for 90 days. We’ve even seen no payments for a year — and then those are getting financed at 72 months, sometimes even longer.

Lenders are fueling the demand for cheap credit at new-car dealers, as well, forcing the buy-here, pay-here dealers to turn down business from consumers hoping to find as much with the latter party. That said, the approach said dealers promote — including substantial down payments and shorter terms — claims to be more economically healthy for subprime consumers than the competitive approach that could leave a consumer upside-down in the long run.

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Feinberg Plan To Be Funded Out-Of-Pocket By GM http://www.thetruthaboutcars.com/2014/07/feinberg-plan-to-be-funded-out-of-pocket-by-gm/ http://www.thetruthaboutcars.com/2014/07/feinberg-plan-to-be-funded-out-of-pocket-by-gm/#comments Thu, 10 Jul 2014 11:00:46 +0000 http://www.thetruthaboutcars.com/?p=862929 Kenneth Feinberg’s victim compensation plan for those severely affected by the ignition switch linked to 13 fatalities, 54 accidents and a recall of 2.6 million vehicles will not be funded by liability insurance, according to General Motors director of financial communications David Roman. Automotive News reports the no-cap fund will be paid “through cash on […]

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Recalled GM ignition switch

Kenneth Feinberg’s victim compensation plan for those severely affected by the ignition switch linked to 13 fatalities, 54 accidents and a recall of 2.6 million vehicles will not be funded by liability insurance, according to General Motors director of financial communications David Roman.

Automotive News reports the no-cap fund will be paid “through cash on hand,” which could amount to at least as much as $1 million per claim. Nir Kossovsky, CEO of Pitsburgh, Penn.-based Steel City Re, states that although this strategy will prove expensive, “it beats the alternative” of litigation as far as restoring reputation is concerned.

However, litigation will be the rule of the day for the automaker. One of the attorneys involved, Jere Beasley of Beasley, Allen, Crow, Methvin, Portis & Miles PC in Montgomery, Ala. says he has been contacted by 300 people alone in June wanting to pursue a lawsuit. He adds that while the compensation plan is mostly sound, Beasley takes issue with Feinberg’s sole authority over how claims will be handled, as well as the heavy burden of proof placed upon the claimants.

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AlixPartners: 2014 May Be The Peak Of U.S. Auto Sales http://www.thetruthaboutcars.com/2014/07/alixpartners-2014-may-be-the-peak-of-u-s-auto-sales/ http://www.thetruthaboutcars.com/2014/07/alixpartners-2014-may-be-the-peak-of-u-s-auto-sales/#comments Thu, 10 Jul 2014 10:00:59 +0000 http://www.thetruthaboutcars.com/?p=862905 The good news? Automakers are enjoying a sales boom in the United States the likes of which haven’t been seen since the Great Recession brought the hammer down, with June 2014 sales alone surpassing those in July of 2006. Should the boom continue, 2014 will close as the industry’s best year in a long time, […]

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Toyota Sales Lot

The good news? Automakers are enjoying a sales boom in the United States the likes of which haven’t been seen since the Great Recession brought the hammer down, with June 2014 sales alone surpassing those in July of 2006. Should the boom continue, 2014 will close as the industry’s best year in a long time, with over 16 million vehicles sold when the calendar ticks over to 2015.

The bad news? This year may be the last year U.S. sales ever climb this high.

Autoblog reports a study by AlixPartners suggests sales will peak later this year, then head back down the mountain on the beaten path of rising interest rates — diminishing purchasing power in the process — then veer toward the long trail built upon the Millennials’ alleged preference of Uber and Car2Go over individual ownership.

In the near-term, director Dan Hearsch warns the lines of cheap credit today will dry up over the next two to three years:

The biggest factor would be this credit bubble, and without making an exact projection of when that will happen, that, to use is the window when you’ll see an impact on car sales. The other side of it is cyclical and predictable. … We’re a little more pessimistic because of these other factors.

Further up the path, rising fuel prices will temporarily give hybrids and EVs a boost in sales, but improvements in the ICE and the ongoing issues with EVs — range, higher upfront costs and production of battery packs — will mitigate whatever gains are made unless the technology comes into parity with the ICE.

Finally, AlixPartners expects 80 percent of all vehicles sold in North America by 2017 will be connected vehicles, and advises governments and OEMs to prepare for the day autonomous vehicles take their first outings beyond Google’s research facility, as such vehicles will be key to future sales.

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General Motors Digest: July 8, 2014 http://www.thetruthaboutcars.com/2014/07/general-motors-digest-july-8-2014/ http://www.thetruthaboutcars.com/2014/07/general-motors-digest-july-8-2014/#comments Tue, 08 Jul 2014 13:00:22 +0000 http://www.thetruthaboutcars.com/?p=861585 In today’s General Motors Digest: Replacement ignition switches are shipping to dealership service bays in boxes that may not reflect the contents inside; GM hands over 2 million documents to the United States House of Representatives; and certain truck owners are on their own as far as rusty brake lines are concerned. Automotive News reports […]

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In today’s General Motors Digest: Replacement ignition switches are shipping to dealership service bays in boxes that may not reflect the contents inside; GM hands over 2 million documents to the United States House of Representatives; and certain truck owners are on their own as far as rusty brake lines are concerned.

Automotive News reports in a June 24, 2014 memo by the automaker to its 4,300-strong dealership network, GM would be shipping the ignition switches related to the February 2014 recalls in ACDelco boxes “due to the unprecedented volume of parts being shipped and the resulting shortage of GM Parts boxes.” The memo was composed to allay doubts of authenticity that might arise when the shipments arrive. As of June 25, 2014, 296,462 of the 2.6 million vehicles affected by the recall have been repaired, while GM expects to have the parts ready for the majority of the affected by October.

Over in the Beltway, The Detroit News says the automaker has turned over 2 million pages of records in relation to the February 2014 recall to the U.S. House Energy and Commerce Committee as part of the latter’s ongoing investigation. Rep. Fred Upton of Michigan, who is in the early stages of planning an auto safety overhaul bill, states that he wants to wrap up the investigation prior to making such a bill available for consideration. In an interview with WJR-AM, Upton is considering a national registry to easily track recalled vehicles in the repair stage, as well as when affected vehicles pass into the used car market.

Finally, Bloomberg reports that while General Motors has issued recalls left and right, it has not done so with 1.8 million light trucks and SUVs made between 1999 and 2003 affected by rusting brake lines. Further, the automaker says it’s the owner’s responsibility to prevent rusting and, if need be, replace the lines with a $500 MSRP kit. The defect has hit Salt Belt owners the hardest, where failed brake lines make up 43 out of 100,000 units sold, according to the National Highway Traffic Safety Administration.

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2015 Audi A3 Sedan Sales Outpacing Supply, Stealing From Honda, Toyota http://www.thetruthaboutcars.com/2014/07/2015-audi-a3-sedan-sales-outpacing-supply-stealing-from-honda-toyota/ http://www.thetruthaboutcars.com/2014/07/2015-audi-a3-sedan-sales-outpacing-supply-stealing-from-honda-toyota/#comments Mon, 07 Jul 2014 11:00:31 +0000 http://www.thetruthaboutcars.com/?p=860769 The 2015 Audi A3 Sedan is doing quite well for itself in the United States since its arrival back in April of this year, even if the hipster parties during the sedan’s U.S. unveiling more than likely just amused the automaker’s traditional clientele instead of attracting younger buyers as the party plan intended. Autoblog reports […]

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Audi S3 Limousine

The 2015 Audi A3 Sedan is doing quite well for itself in the United States since its arrival back in April of this year, even if the hipster parties during the sedan’s U.S. unveiling more than likely just amused the automaker’s traditional clientele instead of attracting younger buyers as the party plan intended.

Autoblog reports Audi of America sold 2,452 A3 Sedans in June alone, with just over 25 percent of consumers under the age of 30. That particular group of young Audi drivers are new to the automaker, brand conquests over Honda and Toyota.

As for buying one right now, there may be a line ahead of you: Audi is still stocking its dealer network with the $30,795 sedan, with a wait as long as 30 days for those wanting specific features for their A3. The line may grow longer, however, when the automaker’s A3 E-tron arrives in Q2 2015, with every one of Audi’s U.S. dealerships being granted the opportunity to sell the PHEV.

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Reuters: GM Ignition Woes Came As Early As 1997 http://www.thetruthaboutcars.com/2014/07/reuters-gm-ignition-woes-came-as-early-as-1997/ http://www.thetruthaboutcars.com/2014/07/reuters-gm-ignition-woes-came-as-early-as-1997/#comments Fri, 04 Jul 2014 12:00:29 +0000 http://www.thetruthaboutcars.com/?p=858601 It may have taken nearly 14 years for one ignition switch issue to finally find attention, but General Motors’ ignition woes go as far back as 1997, when Chevrolet Malibu owners had their own switch problems. Reuters reports one of the earliest complaints filed with the National Highway Traffic Safety Administration was in April of […]

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It may have taken nearly 14 years for one ignition switch issue to finally find attention, but General Motors’ ignition woes go as far back as 1997, when Chevrolet Malibu owners had their own switch problems.

Reuters reports one of the earliest complaints filed with the National Highway Traffic Safety Administration was in April of that year, when a New Jersey woman said she had been stuck on the road seven times with her new Malibu due to the switch’s inability to turn and the key stuck in place. The defective part was replaced twice, but to no avail. Other complaints include the key being easily removable while the power was still on, and power suddenly cutting out.

By 2001, when the 2000 Chevrolet Impala experienced its own ignition issues similar to those in the Malibu and, further on, the Cobalt and Saturn Ion, GM sent a pair of service bulletins to its dealership network, offering potential solutions to remedy the problems in both vehicles. However, no recall would be issued until Monday’s order of 8.4 million vehicles.

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2015 Acura TLX To Start At $30,995, Arrives In August http://www.thetruthaboutcars.com/2014/07/2015-acura-tlx-to-start-at-30995-arrives-in-august/ http://www.thetruthaboutcars.com/2014/07/2015-acura-tlx-to-start-at-30995-arrives-in-august/#comments Fri, 04 Jul 2014 10:00:48 +0000 http://www.thetruthaboutcars.com/?p=858553 After a bit of a delay to sort out a few kinks, the 2015 Acura TLX — the new sedan replacing both the TL and TSX — will finally arrive in August with a base MSRP of $30,995. Autoblog reports the base price of admission is just $360 more than the outgoing TSX, and nets […]

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After a bit of a delay to sort out a few kinks, the 2015 Acura TLX — the new sedan replacing both the TL and TSX — will finally arrive in August with a base MSRP of $30,995.

Autoblog reports the base price of admission is just $360 more than the outgoing TSX, and nets would-be leasees a 2.4-liter I4 pushing 206 horsepower to the front line through an eight-speed dual-clutch transmission, while its Precision All-Wheel Steer helps the TLX take on corners and parallel parking. Consumers can add a Technology Package to the base offering, bringing the MSRP up to $32,025.

For those who want more, however, the TLX can be had with a 3.5-liter V6 paired with Acura’s nine-speed automatic, delivering 290 horses to either the front or — with the addition of Super Handling All-Wheel Drive — all four corners. Price of admission begins at $35,220 for the base V6, $44,700 for the top-of-the-line V6 SH-AWD Advance.

Finally, Acura is offering early adopters special introductory pricing and a $500 allowance toward purchases of Acura Genuine Accessories through its Acura Advantage program, as well as unique lease and APR rates. The doors are open from July 7 through September 2, with delivery to come no later than Halloween.

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