Already dealing with a perception-is-reality problem over its ongoing product recall crisis, General Motors now has a new perception problem: Tier 1 suppliers find the automaker to be the worst automaker in the United States when it comes to their relationships with the company.
Reuters reports in a survey conducted by automotive consultant group Planning Perspectives, the industry’s largest suppliers were asked to rate their relationships with the six automakers responsible for over 85 percent of all light vehicle sales within the United States, grading on key points including trustworthiness, communication and intellectutal property protection. GM scored poorly among Tier 1 companies, resulting in a last-place finish behind Fiat Chrysler Automobiles, who had held dead last from 2008 to last year.
Taking the podium, Toyota and Honda came in first and second respectively, while Nissan knocked Ford out of third. According to Planning Perspectives head John Henke, the Japanese podium sweep could be seen as a sign that supplier relations with the Detroit Three may be waning, especially as the Japan Three are becoming seen in a better light among the Tier 1 suppliers.