Upstart Tesla Makes the Top 5 in Consumer Reports' Brand Perception Survey

TTAC Staff
by TTAC Staff

Toyota is an old family firm. Ford is 111 years old. Chevrolet celebrated its centennial not long ago. Mercedes-Benz traces its lineage back to the 19th century. Though not 100 years old like those companies, Honda has been around for more than a half century. In Consumer Reports’ latest brand perception survey, Tesla Motors, a relative neophyte car company barely a decade old, has elbowed its way past Mercedes-Benz for a spot in the top 5 automobile brands assigned points for quality, safety, value, design and technology. The results are based on a poll of 1,578 vehicle owners. CR had earlier named the Tesla Model S electric car as among the very best it has ever tested.

Tesla jumped to 5th in the survey, up from 11th last year and follows Toyota, Ford, Honda and Chevrolet in that order.

“Consumers are influenced by word of mouth, marketing and hands-on experience,” Jeff Bartlett, Consumer Reports deputy automotive editor, said in a statement. “Perception can be a trailing indicator, reflecting years of good or bad performance in a category, and it can also be influenced by headlines in the media.”

In addition to giving the Model S the highest score ever given in their testing , the magazine said in November that the Model S also placed first in its owner satisfaction poll.

While Mercedes-Benz fell to 7th place in the survey, Toyota not only stayed in first place, it widened its lead over second place, which this year is occupied by Ford, as Honda fell to third place. Subaru jumped from 13th to 6th, while Hyundai and Dodge fell out of the top 10. Jaguar, Land Rover and Maserati had the lowest brand rankings.

Full report here (PDF).

Consumer Reports Auto Brand Perception resultsBrandWeighted Total ScoreToyota145.4Ford120.4Honda108.6Chevrolet105.2Tesla88Subaru86.6Mercedes-Benz82.5Volvo80.4Cadillac77.8BMW73.4Buick59.3GMC56.4Audi54Nissan53.6Smart52.9Dodge52.9Lexus51.9Volkswagen49.8Hyundai40.9Kia39.7Lamborghini37.4Chrysler33.9Bentley33Lincoln31.4Ferrari31.3Mazda28.3Acura28.1Porsche24.8Fiat24.4Jeep23.4Infiniti22Mitsubishi20.8Mini20.6Ram17.2Scion16.8Rolls-Royce11.2Jaguar9.2Maserati8.5Land Rover3.9Source: Consumer Reports National Research Center
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  • SCE to AUX SCE to AUX on Feb 06, 2014

    I don't put much stock in this survey, even though I'm a fan of Tesla. Surveys based upon perceptions aren't really meaningful, except to describe who's been in the news lately. If the respondents were truly informed, they would have ranked Tesla #1 in fuel economy, for instance, but instead Toyota came in first.

  • Redliner Redliner on Feb 06, 2014

    This survey: The only time Mitsubishi will ever beat Rolls Royce. Useless data for the sake of data.

  • 1995 SC I will say that year 29 has been a little spendy on my car (Motor Mounts, Injectors and a Supercharger Service since it had to come off for the injectors, ABS Pump and the tool to cycle the valves to bleed the system, Front Calipers, rear pinion seal, transmission service with a new pan that has a drain, a gaggle of capacitors to fix the ride control module and a replacement amplifier for the stereo. Still needs an exhaust manifold gasket. The front end got serviced in year 28. On the plus side blank cassettes are increasingly easy to find so I have a solid collection of 90 minute playlists.
  • MaintenanceCosts My own experiences with, well, maintenance costs:Chevy Bolt, ownership from new to 4.5 years, ~$400*Toyota Highlander Hybrid, ownership from 3.5 to 8 years, ~$2400BMW 335i Convertible, ownership from 11.5 to 13 years, ~$1200Acura Legend, ownership from 20 to 29 years, ~$11,500***Includes a new 12V battery and a set of wiper blades. In fairness, bigger bills for coolant and tire replacement are coming in year 5.**Includes replacement of all rubber parts, rebuild of entire suspension and steering system, and conversion of car to OEM 16" wheel set, among other things
  • Jeff Tesla should not be allowed to call its system Full Self-Driving. Very dangerous and misleading.
  • Slavuta America, the evil totalitarian police state
  • Steve Biro I have news for everybody: I don't blame any of you for worrying about the "gummint" monitoring you... but you should be far more concerned about private industry doing the same thing.
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