Buying a new car is exciting and if you are like me, you spend weeks comparing the possible candidates. You start out by looking at photos and reading road tests. You gather sales brochures, pour over the spec sheets and examine the option packages. You compare prices, build fleets of similarly optioned virtual vehicles at the manufacturers’ websites and eventually head to the dealership. You kick the tires, poke, prod and handle the merchandise. You find things you don’t like and things you do. You take a test drive, go home to think and come back to drive again. Eventually you buy.
Signing the papers on a new car is pure euphoria. It’s an orgasm of consumerism. Your signature spills out the end of the pen and onto the paper in the ultimate release after weeks of delicate maneuvering and pent-up anticipation. It is the point where years of scrimping and saving intersect with the idea that the future is a real place and that you are committed to going there. When the act is completed, you are exhausted but happy. You’ve made your choice, are locked into the relationship and have no choice but to be happy with what you’ve done. You have invested too much to admit to making a mistake.
Three months into the relationship that surge of emotion is long gone and you are living with the results. The cold, hard light of reality shines upon the choice you have made and the real assessment begins. I am there now. It has been almost three months and 1500 miles since I spent my own hard-earned money on a 2013 Chrysler Town & Country S. Summer is long gone and autumn is turning to winter, how fares the vehicle?
Pretty damn well, actually. With so few miles on the clock, the engine is just beginning to break-in but so far there have been no problems. The mill is smooth, quiet and makes oodles of power. Those ponies drive the car through a slick shifting transmission that has already learned my wife’s driving habits and connect to the road through a well-sorted chassis. As someone who dislikes revving an engine to make a car go, I’m glad that the 3.6 Pentastar piles on the torque early and the van accelerates smoothly all across the rev range. The suspension, which feels plush and compliant on the rough Buffalo roads, keeps the car solidly planted in the curves and allows spirited drivers to silence cranky babies in the back seat through the miracle of lateral G-force induced blackouts. That’s only slightly facetious by the way, this puppy likes the corners.
Mechanically the T&C is a winner but I am also amazed that an amount of thought that went into its interior. I noticed the well thought out controls and good looking instrument cluster on our initial test drives, but it wasn’t until after I purchased the vehicle that I got the opportunity to see what it looked like at night. When the sun goes down and the lights come up, the already beautiful instrument cluster turns into a 1950’s Wurlitzer Juke-Box and the neon theme runs the length of the passenger compartment in the form of dim blue interior lighting that illuminates the cabin from behind the overhead console. There is even a blue LED band that runs around the drink holder in the console between the front seats. To someone more cultured than yours truly that might seem like a trite little add-on, but to me lighting effects are to the new millennium what tail fins are to the 1950s.
Had I purchased one of the lesser models, my inner cheapskate would not have allowed me to check the box that includes all the electronic gizmos that the S package comes with, but they truly add that extra layer of luxury to an already well composed machine. When my family took a day trip to Toronto a week or two ago the in-dash blue ray DVD player and twin overhead flat screens went into instant operation and kept the kids’ attention the entire ride. The navigation, something I have forgone on every vehicle with the exception of the JDM Mazda MPV we owned in Okinawa, usually runs quietly in the background while I drive, but was used extensively during our trip into the maelstrom that is the Toronto area freeway system. With the single exception of the device steering us into the collector lanes for the last part of our trip rather than directing us into the express lanes, the Navi functioned flawlessly.
The best news is that all this technology is easy to use. I don’t know if you’ve noticed but sometime in the last few years the tech aficionado that once occupied my skin turned into a crotchety old man. The days of me sitting down and reading an owner’s manual are long gone. If I can’t learn how something works in less than 5 minutes of trial and error, I’m unhappy. Chrysler’s technology package is simple enough that I was able to learn how it worked on the fly. I will admit that I had to research how to hook the cell phone into the blue tooth system, but even that was accomplished in just a couple of minutes.
Of course there have been a couple of issues, too. The back up sensors my wife wanted installed as a dealer added option are less than satisfactory. The initial install was fraught with problems and the van went to the dealer four times to have the problems resolved. The end result is a system that is far too sensitive for my taste, sounding the alarm at even minor changes in the pavement behind the van as we back up, and with a chirpy warning alarm that is shrill and cheap-sounding in a van that exudes solidity, quiet and comfort. The good news is that the dealer did their best to make things right by giving us free loaner vehicles every time the van visited their shop and by adding a full rust proofing treatment at no cost to me.
Three months and 1500 miles is not a lot of time with a new vehicle, but it is long enough that the rose colored glasses have come off. The euphoria is gone and the hard, cold light of the day after is here. Day to day life with the T&C is smooth and easy and if I was not totally in love when I rolled the dice and took her home, I have learned over the ensuing weeks of our relationship that there is more to her than meets the eye. Pretty to look at, warm, soft and thoughtful when I am in her embrace and with an amazing combination of practicality and unexpected strength she is, I think, a jewel. If she is durable as well, then our love will be one for the ages.
Thomas Kreutzer currently lives in Buffalo, New York with his wife and three children but has spent most of his adult life overseas. He has lived in Japan for 9 years, Jamaica for 2 and spent almost 5 years as a US Merchant Mariner serving primarily in the Pacific. A long time auto and motorcycle enthusiast, he has pursued his hobbies whenever possible. He also enjoys writing and public speaking where, according to his wife, his favorite subject is himself.